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Minneapolis 7 Saint Paul 2 Bloomington 1 Eden Prairie 1
Full Time customer care consultant Minnesota

13 customer care consultant jobs found

WTW
06/27/2026  
Communication Consultant, Employee Experience - Value-Added Services
Employee Experience (EX) is the sum of all the touchpoints and moments that matter between employees and their employers. It sits at the heart of delivering superior customer experience and is key to our clients’ success. WTW is the leader in Employee Experience (EX).  We have the unique ability to use insights to drive impact. That means we ground everything we do in a deep understanding of what people care about – what makes them tick, what’s inhibiting change, what really matters. And we use that to fuel their EX, shaping high-value, high-impact people solutions – and delivering them in a way that sparks behavior change and drives business results. Preferred Locations: Primary: Minneapolis Secondary: Missouri, Kansas, Michigan, Ohio (Geographic alignment may evolve based on business need) What is a Communication Consultant – Employee Experience? As a Regional Communication Consultant within our Value-Added Services communication practice, you will be...
WTW Minneapolis, MN Full Time
Sedgwick
06/26/2026  
Litigation Consultant - General Liability | Jurisdiction: Nationwide | Licensing: Required | Dedicated Account
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Litigation Consultant - General Liability | Jurisdiction: Nationwide | Licensing: Required | Dedicated Account Are you looking   for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world’s best brands?      Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.    ​ ARE YOU AN IDEAL CANDIDATE?   We are...
Sedgwick Eden Prairie, MN Full Time
SFM Mutual Insurance Company
06/24/2026  
Qualified Rehabilitation Consultant ( QRC-Case Manager)
Rehabilitation Consultant (QRC, Case Manager) Location: Twin Cities, Minnesota (Remote) | Full-Time Pay: $67,7000 to $94,800.00 (intern range) or $81,9000 to $114,700 (if fully accredited) Ranked #8 Top Workplace  – Midsize Employer, MN The Role: At CompRehab you are encouraged to make a difference in people’s lives. As a Qualified Rehabilitation Consultant, (QRC), you'll play a pivotal role in guiding injured workers, employers, claim representatives, physicians, and other key stakeholders through the complexities of workers' compensation claims. In this dynamic role, you'll work closely with injured workers, assisting them with medical care and vocational planning as they recover from injury, while following MN Department of Labor & Industry vocational rehabilitation statutory and rule requirements. Delivering top-notch case management services is a key function in this role. Experienced QRCs are encouraged to apply, but persons who require training...
SFM Mutual Insurance Company Bloomington, MN Full Time
Travelers
05/12/2026  
Risk Control Consultant
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Risk Control Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...
Travelers Saint Paul, MN Full Time
Travelers
06/27/2026  
Associate Senior Counsel
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim, Legal Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...
Travelers Saint Paul, MN Full Time
AAA - Auto Club Group (ACG)
06/25/2026  
Emergency Roadside Service Field Representative
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG)    You are great at providing excellent customer service, organized and have an analytical mind. You enjoy a position that will keep you busy, provides you with variety every day and allows you the opportunity to grow professionally. At AAA The Auto Club Group (ACG), you will find that you can have a fulfilling career and will be joining a company that truly cares about their members and employees. Continue reading to see what our Emergency Roadside Service Field Representative opportunities are all about!   All applicants must reside in Minnesota. A day-in-the-life of an ERS Field Representative   Our Field Representatives represent the interest of the Club within the contractor network, playing a...
AAA - Auto Club Group (ACG) Minneapolis, MN Full Time
Liberty Mutual
06/09/2026  
Senior Industrial Hygienist
Description We are seeking an experienced, proactive Senior Industrial Hygienist (IH) to perform Occupational Disease (OD) assessments with varying complexity. In this role you will identify and quantify physical, chemical, or biological health hazards in the workplace across different industries, conducts research and prepare reports for management, translate technical findings into clear business recommendations, and drive practical risk-reduction solutions to protect workers and reduce total cost of risk. Other responsibilities may include serving as an IH lead on multi-location accounts; providing support and assistance to internal market partners in the selection, acquisition, and retention of profitable business; participating in projects to develop/maintain service tools; and serving in a coaching capacity over time.   The Position Offers The Opportunity To   Exercise autonomy over scheduling and deployment and lead the development of sampling...
Liberty Mutual Minneapolis, MN Full Time
Voya Financial
05/27/2026  
Senior EB Sales Representative
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...
Voya Financial Minneapolis, MN Full Time
Guardian
05/13/2026  
Client Manager, Premier Market - Minneapolis, MN
As the Client Manager, Group Benefits - Premier Accounts, you will be the main contact for our Premier Account (mid market) client relationships. This role is directly accountable for client retention, satisfaction, and enhancing the client experience. You will be responsible for persistence, growth, and profitability of your book of business through relationship development with clients, brokers, and key internal stakeholders. client management and negotiation skills are essential for this role. You are   Well versed on consultative selling skills, negotiation skills, and the ability to influence and persuade Comfortable with virtual communication, presentation, consultative selling, and relationship building A team player with ability to build relationships and effectively interact both internally and externally with individuals at all levels of the organization and customer orientation Able to collaborate across internal teams including...
Guardian MN Full Time
Brown & Brown
05/10/2026  
Commercial Insurance Sales Executive
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Arrowhead Automotive is looking for a high performing Commercial Insurance Sales Executive to join our team. This position will be based in Minnesota. We love cars and everything about the automotive industry. If that’s your passion, then we need to talk. You’ll love working with our target client. WHAT YOU NEED TO KNOW Training:  Our training will provide you with all the tools, knowledge and resources to be a successful sales consultant. Once you’re in the field, the Regional Vice President will be a mentor to help you create and execute sales plans. They are first & foremost invested in your success! Career Progression: Build & mine your own client portfolio with the assurance of stability and growing income opportunities. Arrowhead, and our parent company, Brown & Brown Insurance, are expanding...
Brown & Brown MN Full Time
Brown & Brown
03/23/2026  
Account Executive - Property
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an Account Executive to join our growing Property team in Minneapolis, MN . Designs, markets, and implements complex insurance programs on behalf of clients, with primary focus on property and related first-party insurance products.  Conducts strategic planning meetings with clients to discuss and recommend risk management programs.  Coordinates services between the client and the insurance company and provides day-to-day consulting and client advice.  Periodically functions as the overall Engagement Leader or Executive responsible for the account.  Delegates to others and responsible for providing leadership and potentially management to ensure all tasks are performed in a satisfactory manner by all involved.  How You Will Contribute Develops knowledge of a client’s business and industry and...
Brown & Brown Minneapolis, MN Full Time
Brown & Brown
02/22/2026  
Senior Benefits Consultant
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is Seeking a Senior Benefits Consultant to join our growing team in Minneapolis, MN . To act as the primary contact in the consulting capacity, to administer client benefit marketing and renewals, and daily service functions.  To develop and manage client block of business and pursue additional revenue opportunities with Relationship Manager. To assist in the management of Account Team and to act as a resource to the department. How You Will Contribute Fully manage book of business, retention and growth. Development and execution of client benefit strategy. Independently advises clients on all areas of compliance. Proficient level of compliance, benchmarking, renewal & marketing, reporting & analytics, and able to perform these functions with little guidance. Strategic resource, financial strategy...
Brown & Brown Minneapolis, MN Full Time
Brown & Brown
02/06/2026  
Health Actuarial Senior Consultant
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Health Actuarial Senior Consultant to join our growing team!  The Health Actuarial Senior Consultant assists Benefit Consultants in servicing the financial consulting needs of the employee benefit clients.  Utilizes technical knowledge to retain clients by providing financial expertise.  Role includes evaluating financial and utilization metrics for clients including but not limited to cost projections, plan design modeling and monthly financial reports as well as assisting with other ad-hoc reports and analysis.  This is a client-facing role that will include some involvement in presentations at client functions and meetings. How You Will Contribute: Proficient to expert level financial/underwriting, renewal and marketing, as well as reporting, including but not limited to financial projections,...
Brown & Brown Minneapolis, MN Full Time

 

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