76 customer care consultant jobs found

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Shape the Future of Risk Solutions   Ready to make an impact? We’re looking for a strategic underwriting leader to join our team and take on small lines commercial risks. This is your chance to operate with elevated authority, influence strategy, and drive profitable growth.   What You’ll Do: ✅ Underwrite and price specialized small lines commercial risks with advanced judgment ✅ Provide guidance and expertise to sales teams and agency staff ✅...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Nationwide Insurance is the 8th largest commercial carrier.  Our Loss Control Services organization has over 100 Loss Control associates and technical staff.  Our commercial portfolio of accounts consists of traditional, middle market and national accounts.  Business segments include: contractors, manufacturing, real estate management, service industries, retailers, etc. We are seeking a Consultant, Loss Control  who will have responsibilities for Texas.  The...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Empower Possibility. Protect What Matters. Build a Career You’re Proud Of. As an Allstate Sales Consultant, you’ll do more than sell insurance — you’ll help customers protect what matters most while building a career with purpose, backed by a Fortune 100 brand. In this role, you’ll play a key role in driving local sales growth through proactive prospecting, lead generation, networking, and relationship building within your community and surrounding areas. Y ou’ll identify gaps in home and auto insurance plans,...

Job Description: We are looking to add a Sr. Client Service Consultant to join our Property Casualty team in Dallas, TX . Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! Essential Responsibilities: Take ownership and lead accounts by servicing the largest and most complex accounts; Client Service Specialist and Client Service Consultant support dependent upon account size. Demonstrates exceptional customer service and operates as an effective partner with clients to include, but not limited to: Market renewal policies and negotiate with insurance company underwriters; Reviews insurance in place and assesses future needs of client; Evaluates and recommends insurance options for clients; Maintains an awareness of complex or significant claims situations and assists in claims process management as requested, to ensure client claim issues are...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity The Data Scientist Lead will work closely with the Data Science Director to ensure that AI/ML modeling solutions are successfully developed and implemented. This will involve supervising multiple projects/initiatives, providing technical expertise, ensuring quality results, and mentor and leading Senior and Junior Data Scientists. Through cross-team collaboration, the lead works to understand business problems to formulate and coordinate AI/ML solutions in the Consumer Lending, Bank Operations, and...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Director, Transformation Engagement, you will lead the agile center of excellence function at USAA.   This role requires a strategic problem solver with strong leadership skills and a proven track record in leading sophisticated change initiatives. The ideal candidate will have a deep understanding of technology delivery methods, business agility, change management, and the ability to influence and collaborate with partners at all levels. The Director, Transformation Engagement leads and manages...

When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:  Award-winning culture  Inclusion and diversity as a priority  Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability  Generous PTO (including paid time to volunteer!)  Up to 9.5% 401(k) employer contribution  Mental health support  Career advancement opportunities  Student loan repayment options  Tuition reimbursement Flexible work environments  *All the benefits listed above are subject to the terms of their individual Plans. And that’s just the beginning…   With...

Job Description AVP, Sales Build the future with us Are you driven by the automotive finance and insurance industry and motivated to help clients feel confident about their future? As an AVP, Sales, you’ll be responsible for strengthening relationships with key dealership partners, driving consistent sales processes, and leading high-impact engagements across the county. This role guides and supports Account Executives (AE) and Leadership in executing proven sales methodologies, conducting discovery meetings, delivering persuasive presentations, closing business and identifying opportunities that fuel revenue growth and profitability. The AVP of Sales serves as a national catalyst for business growth and acquisitions, ensuring alignment between dealership needs and the broader goals of the iA team. This role offers a strong opportunity to showcase your leadership and grow within a caring, collaborative, and innovative company that prioritizes people and development....

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity This role serves as a strategic advisor, applying advanced knowledge of bank processes, products, and Agile methodologies to identify, design, and implement impactful business process and API-driven solutions. You will collaborate closely with internal clients, development teams, and stakeholders to drive significant business outcomes, enhance customer experience, and modernize our API infrastructure. This consultant will translate business strategy into actionable plans, manage the backlog for process and API...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Transformation Manager Principal, you will be responsible for coordinating and driving large-scale transformation projects across the organization. This role requires a strategic problem solver with strong leadership skills and a proven track record in leading sophisticated change initiatives. The ideal candidate will have a deep understanding of technology, business processes, change management, and the ability to influence and collaborate with partners at all levels. Drives the direction and...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity The Bank Marketing and Digital Organization is seeking a Marketing Analyst who is focused on continuous performance outcomes, testing and improving customer experiences, and driving marketing optimizations to achieve business objectives. As a dedicated Business Strategy Analyst I, you will utilize quantitative and qualitative analysis to provide thought-leadership on evolving industry trends, market developments, USAA’s strategic direction, regulatory environment, and macroeconomic trends for the business unit....

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Software Engineer Senior Consultant collaborates with cross-functional teams to design, develop, test, and deliver secure, high-quality software solutions. This role applies agile and extreme programming (XP) practices such as test-driven development, paired programming, and continuous integration to create scalable and maintainable systems. The position requires strong technical expertise, problem-solving ability, and a collaborative mindset to support business needs while mentoring junior team members. Work Arrangement: Hybrid — 1...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated Business Process Owner Senior – Advanced Capabilities – Claims Optimization. We offer a flexible work environment that requires an individual to be in the office 4 days per week . This position must be based in our San Antonio, TX; Plano, TX or Phoenix, AZ offices. Relocation assistance is not available for this position. What you'll do: As business process owner, plans, directs, and coordinates activities for complex processes, including problem definition, evaluation...

Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. We will only consider candidates who are currently authorized to work in the United States and who will not require sponsorship now or in the future. Please note: student visas, CPT, OPT, H-1B, TN, and other temporary work authorizations are considered restricted forms of employment eligibility. Once these expire, the candidate must be able to present another valid form of work authorization.  Start Date:  Monday, July 6, 2026 We are in the business of transforming tomorrows. Join us and transform yours.  The Business WTW is the leader in Employee Experience (EX). We have the unique ability to use insights to drive impact. That means we ground everything we do in a deep understanding of what people care about—what makes them tick, what’s inhibiting change, and what matters. We use that to fuel the EX, shape high-value, high-impact people solutions—and...

Who We Are.   At We Insure Group, we are passionate, driven, and purposeful in our mission to personalize protection at the right value. We believe in delivering tailored insurance solutions that meet each client’s unique needs, ensuring they feel confident and supported in every decision.     As both a franchise platform and direct insurance provider, We Insure empowers like-minded entrepreneurs with the opportunity to own and operate successful agencies. With over 200 locations across 35 states, we support our agency owners, customers, and carrier partners by enabling faster service, greater efficiency, better choices, and improved results.     What sets us apart? We’re data-driven for better value and people led for better service. Our purpose is rooted in clarity, guidance, and long-term trust helping individuals and business owners make informed choices about their insurance coverage. We're building something meaningful and looking for...

Job Title: Relationship Manager Location: Austin, TX (Hybrid) Compensation:   $72,000-$76,000 Incentive Compensation:   7.5% of servicing client revenue Reports to: VP of Institutional Advisory & ERISA Governance Schedule:  8:00am-5:00pm (M-F) Job Type: Full-Time About Us: HUB is a global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. Mission Statement: We are a highly committed, diverse financial services organization serving hundreds of thousands of retirement plan participants, individuals, and institutions across the United States. We provide financial piece of mind and top of class solutions, investments, administration, and service. We are committed to the highest Ethics, Competency, Customer Service, and providing our valued clients with the best and most competent professional team....

 Why GMF Technology? Innovation isn’t just a talking point at GM Financial, it’s how we operate. From generative AI and cloud-native technologies to peer-led learning and hackathons, our tech teams are building real solutions that make a difference. We’re committed to AI-powered transformation, using advanced machine learning and automation to help us reimagine customer interactions and modernize operations, positioning GM Financial as a leader in digital innovation within a dynamic industry.   Join us and discover a workplace where your ideas matter, your development is prioritized, and you can truly make a global impact.   Please note: this is a hybrid position requiring 2 days onsite in Arlington, TX. About the role: The Software Engineering Manager leads a team of software engineers, managing projects from start to finish. They ensure that software is developed on time, meets requirements, and is scalable. They also help define product strategy and contribute to...

As an EX Director within our Communication & Engagement Solutions Community, you will help our clients with communication and engagement strategies, HR and reward communication/digital solutions, and will be responsible for seamlessly and intuitively connecting solutions across our EX portfolio – including employee insights (listening/surveys, assessments), strategy and change management, behavior change, communications and employee experience software (Embark). You will be responsible for development and execution of measurable, results-based strategies and related deliverables that support changes and HR programs (including the employee experience, Total Rewards communications, organization transformation, the future of work, AI, wellbeing, benefits and culture). You will be responsible for drawing on your imagination, creativity and exceptional writing skills, as well as your ability to analyze information, develop conclusions and present content through clear, well-written...

Who we are At AIG, we are reimagining the way we help customers to manage risk. Join us as a Technology Risk and Controls Associate to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Information Technology The Technology Risk and Controls (TRC) group is responsible for managing technology and cybersecurity risks. Key functions include risk assessments, IT Regulatory assessments, IT internal controls, governance for IT security, system development, computer operation and management reporting, and interface with internal and external audits, and regulatory examinations. The Technology Risk and Controls Associate is a foundational role responsible for executing data-driven tasks, generating key metrics, reports, and dashboard, and providing analytical support for technology risk and compliance activities, including risk assessments and issue management. The successful candidate...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description The Direct Sales Agent Lead Senior Consultant is responsible for customer satisfaction, profitable growth, and the attainment of sales goals in an associated market area. This role is responsible for growing and retaining the current customer base by implementing new business and marketing strategies. This role will also market daily to business partners to build presence in the marketplace and increase new business growth. Key Responsibilities • Assist in development and implementation of new outbound call scripting • Drive outbound dials, generate leads, suppress inbound calls • Lead, coach...