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Full Time customer center technical analyst Georgia

51 customer center technical analyst jobs found

Tokio Marine HCC
01/13/2026  
Senior Catastrophe Risk Analyst
Senior Catastrophe Risk Analyst Location: Duluth, GA (Onsite/ Hybrid Schedule)  Position Type: Full-time    We are looking for a Senior Catastrophe Risk Analyst who will leverage expertise of catastrophe risk assessment and modeling best practices to propose innovative analytical solutions and lead execution supporting Tokio Marine Holdings ERM and Tokio Marine Group Companies via Nat Cat Center of Excellence. What we offer: Just as Tokio Marine HCC Group of Companies is customer centric, we are also employee centric offering our employees - Competitive salary and employee benefit package Strong learning culture Growth perspectives 6% 401K match 20 days of PTO and 2 Floating Days Paid parental leave An opportunity to love what you do Key Responsibilities: CORE COMPETENCIES: Subject Matter Expert as a super user of commercial catastrophe models and related tools with ability to propose and execute innovative solutions. Mentor...
Tokio Marine HCC Duluth, GA Full Time
Tokio Marine HCC
10/19/2025  
Lead Catastrophe Risk Analyst
Lead Catastrophe Risk Analyst Location: Duluth, GA (Onsite/ Hybrid Schedule)  Position Type: Full-time    We are looking for a Lead Catastrophe Risk Analyst who will leverage expertise of catastrophe risk assessment and modeling best practices to propose innovative analytical solutions and lead execution supporting Tokio Marine Holdings ERM and Tokio Marine Group Companies via Nat Cat Center of Excellence. What we offer: Just as Tokio Marine HCC Group of Companies is customer centric, we are also employee centric offering our employees - Competitive salary and employee benefit package Strong learning culture Growth perspectives 6% 401K match 20 days of PTO and 2 Floating Days Paid parental leave An opportunity to love what you do Key Responsibilities: CORE COMPETENCIES: Subject Matter Expert as a super user of commercial catastrophe models and related tools with ability to propose and execute innovative solutions....
Tokio Marine HCC Duluth, GA Full Time
CRC Group
06/30/2026  
Software Engineer IV
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: Company Name: CRC Group, LLC Job Title: Software Engineer IV Hours: Monday – Friday, 9:00am to 5:00pm Location: 2520 Northwinds Parkway, Alpharetta, GA 30009 Salary: $176,521.40 per year Job Description: Participate in testing, implementation, maintenance, and escalated support of TIH’s most complex solutions. Development includes but is not limited to...
CRC Group Alpharetta, GA Full Time
Unum Group
06/29/2026  
Senior Software Engineer - Mainframe
Job Posting End Date: July 12 Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures. Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company — not just insurers.  We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who...
Unum Group Atlanta, GA Full Time
Hiscox
06/27/2026  
Senior Business Analyst
Job Type: Permanent Build a brilliant future with Hiscox   Job Title: Senior Business Analyst Location: Atlanta, GA, Boston, MA, Hartford, CT, Manhattan NYC Reports To: Business Analysis Director Summary: The Senior Business Analyst is a detailed oriented individual who plays a key role in shaping solutions that support underwriting, rating, quoting, binding, and claims management processes across the Hiscox insurance portfolio. This role is ideal for someone who thrives in a fast-paced environment, brings strong insurance domain knowledge—especially in small commercial or specialty lines—and has a proven track record of driving business and technology alignment. You’ll work cross-functionally with underwriting, claims, operations, and technology teams to deliver practical, scalable solutions that support business goals and improve the end-to-end customer and agent experience. Key Responsibilities: Hands-On Analysis & Delivery: Serve...
Hiscox Atlanta, GA Full Time
Encova Insurance
06/26/2026  
Production Underwriter - Package Lines
The salary range for this job posting is $97,153.00 - $194,990.00 annually + bonus + benefits. Pay Type: Salary The above represents the full salary range for this job requisition. Ultimately, in determining your pay and job title, we'll consider your location, education, experience, and other job-related factors, and will fall within the stated range. Your recruiter can share more information about the specific salary range during the hiring process. Encova Insurance has an immediate opening for Production Underwriter, Package Lines for Georgia for accounts over $100k in premium. This is a remote position for candidates in GA who will travel throughout the state and visit agencies in order to develop new and existing relationships. A company vehicle will be provided. We may hire a senior level depending on candidate qualifications and the posting is inclusive of the non-senior and senior-level full range. The position will report to a Regional Vice President, Commercial...
Encova Insurance GA Full Time
Tokio Marine HCC
06/26/2026  
Associate Catastrophic Risk Analyst
Hybrid: 4:1 Location: Duluth, GA Office Tokio Marine HCC, a global power in the specialty insurance industry, is seeking an Associate Cat Risk Analyst with a passion for analytics, problem solving, collaboration, and a drive to learn and grow with a world leading company in a unique industry. Position Summary Leverages understanding of catastrophe risk assessment best practices as applied in the insurance industry using catastrophe models and related tools to support Tokio Marine Holdings Enterprise Risk Management (ERM) and provide catastrophe risk analytical support to Tokio Marine Group Companies through the Natural Catastrophe Center of Excellence. Core Competencies  Provide catastrophe modeling analytical support using vendor catastrophe models, financial modeling techniques, and statistical analysis. Interpret and communicate results while leveraging an understanding of catastrophe model science and engineering. Key Responsibilities...
Tokio Marine HCC Duluth, GA Full Time
Liberty Mutual
06/25/2026  
Senior Casualty Underwriter - General Liability & Excess E&S Wholesale
Description As a Senior Production Underwriter specializing in Wholesale Excess & Surplus (E&S) Casualty , you will underwrite policies within delegated authority, exercising sound judgment and analytical rigor to assess and price complex risks. This role requires making data-driven decisions based on available information, ensuring alignment with underwriting standards and profitability goals. In certain North American markets, you will frequently handle complex or unusual risks , including high-value policies and accounts requiring nuanced analysis.   Key Responsibilities Portfolio Management: Oversees a portfolio of brokers, agents, and clients, leveraging market insights to develop and maintain profitable business. Acts as a trusted representative of Liberty Mutual in all interactions. Market Presence & Relationship Building: Maintains strong relationships with agents and brokers, actively seeking opportunities to deepen...
Liberty Mutual Atlanta, GA Full Time
Liberty Mutual
06/24/2026  
Senior Underwriter, Environmental
Description Underwrites general liability/pollution and excess policies within underwriting authority, with   guidance from leadership as needed. Makes decisions on whether to underwrite business by making analytical, data-driven decisions based on data and information provided, including pricing the risk. In parts of North America more likely to underwrite complex/unusual policies - or those of high individual line size - policies assessed will include those of some complexity.     Responsibilities   Manages portfolio of brokers/agents and clients across the Southeaster n  U.S.. Leverages Liberty market presence and knowledge to develop and underwrite profitable business, acting as a representative for Liberty. Maintains a strong market presence, including established relationships with agents and brokers. Looks to strengthen these relationships and develop new ones. Contributes ideas for product development and participates in development...
Liberty Mutual Atlanta, GA Full Time
Liberty Mutual
06/22/2026  
Technical Director
Description Technical Director Industrial Hygiene and Engineering Services We are seeking an experienced Industrial Hygiene and Safety Engineering professional for a highly visible role for one of our largest accounts. This position serves as a primary technical advisor and strategic partner to the customer, responsible for developing, advancing, and continuously improving industrial hygiene and safety engineering strategies that proactively identify, evaluate, and control workplace hazards. The role requires strong initiative, technical depth, thought leadership, and the ability to manage complex priorities across Industrial Hygiene, Health & Safety, and Operations Engineering disciplines, with a strong emphasis on Prevention Through Design and sustainable risk reduction. This unique role combines program development and administration with on-site services to ensure depth in understanding customer operations, procedures and culture.   This position...
Liberty Mutual Atlanta, GA Full Time
AAA - Auto Club Group (ACG)
06/22/2026  
Emergency Roadside Field Representative
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG)    You are great at providing excellent customer service, organized and have an analytical mind. You enjoy a position that will keep you busy, provides you with variety every day and allows you the opportunity to grow professionally. At AAA The Auto Club Group (ACG), you will find that you can have a fulfilling career and will be joining a company that truly cares about their members and employees. Continue reading to see what our Emergency Roadside Service Field Representative opportunities are all about!   A day-in-the-life of an ERS Field Representative   Our Field Representatives represent the interest of the Club within the contractor network, playing a critical role in the driving the adoption of AAA...
AAA - Auto Club Group (ACG) Atlanta, GA Full Time
Tokio Marine HCC
06/18/2026  
Underwriter
Help us insure it Tokio Marine HCC is a global industry-leading specialty insurance group, backed by the strength and stability of the Tokio Marine Group. Offering over 100 classes of specialty insurance, we empower clients to pursue opportunities confidently through our “Mind Over Risk” philosophy. More than an insurance company, we are an organization built on innovation, unity, and trust. At our core, we are Always Advancing, driven by innovation and an entrepreneurial spirit that keeps us moving forward. Our people are Experts in Tomorrow, using curiosity and smart working to anticipate what’s next. With a culture rooted in Reaching Out, we foster genuine collaboration and support, ensuring every individual has the opportunity to succeed and make a difference. Role Overview Under supervision, makes underwriting recommendations and decisions to protect the financial assets of the company and the carrier. Reviews proposal requests to evaluate, classify, and rate each risk...
Tokio Marine HCC Kennesaw, GA Full Time
AmTrust Financial
06/16/2026  
Underwriter I
Overview The Cyber Underwriter will produce and underwrite new and renewal business within the fast-growing Cyber Division. The role will be responsible for assessing the cybersecurity maturity and insurability of business entities across a wide range of industry sectors. The ideal candidate will be responsible for underwriting new and renewal business, helping improve the technical expertise and underwriting guidelines within the division, as well as developing relationships with our key broker partners to achieve our team’s shared goals. To be successful the candidate must be self-motivated, adaptable to a changing marketplace, and able to work and collaborate as part of a team. Responsibilities Responsibilities Achieve individual and team premium and production goals balanced with maintaining target loss ratios. Demonstrate technical and strategic underwriting skills when assessing each submission for new and renewal...
AmTrust Financial Alpharetta, GA Full Time
AIG
06/16/2026  
Data Quality IMR Analyst - North America
Make your mark in Data Management & Governance  As a world leader in commercial and personal insurance solutions operating in over 70 countries and jurisdictions, AIG’s Global Business Operations & IT team identifies and drives high-quality innovation and cost efficiency in all our processes, systems and operations. The organization ensures we operate as one globally consistent business delivering end-to-end services locally that contribute to our customers’ and AIG’s success. We are seeking a Data Quality Issue Management & Remediation (IMR) Analyst to drive data quality improvement across the organization.   Why this role matters: High-quality, well-governed data are foundational to how we serve clients, manage risk, and meet our regulatory obligations. The IMR Analyst is at the front line of ensuring that when data issues arise, they are captured, understood, prioritized, and resolved with discipline. This is a high-visibility role with direct exposure to...
AIG Atlanta, GA Full Time
AIG
06/16/2026  
Aviation Claims Analyst IV
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Aviation Claims Analyst IV to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.   Make your mark in (area of) Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.   How you will create an impact This position is responsible for handling claims across all sub-classes of NA Aerospace, with a focus on light aviation and general aviation claims. The Claims Analyst IV will possess the technical expertise to adjust first-party and third-party aircraft...
AIG Atlanta, GA Full Time
AIG
06/15/2026  
Underwriter, Environmental, Retail Casualty
At AIG, we are reimagining the way we help customers to manage risk. Join us as an Underwriter to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Underwriting, Retail Casualty AIG is seeking a motivated Underwriter to contribute to our industry leading Environmental Casualty team. AIG’s strong brand in the market has provided for strong growth and thus the need for underwriting resources. We consistently provide clients with innovative products, use of technology, and a world-class platform. Our underwriters constantly deliver in an ever-changing marketplace and world.  In this role, you will be responsible for underwriting and servicing an existing renewal book with assistance to other team members who will solicit new business opportunities. This role includes constant interaction with top nationwide, regional, local and wholesale brokers and insureds. Through this role,...
AIG Atlanta, GA Full Time
HUB International
06/14/2026  
Employee Benefits Account Advisor
ABOUT HUB INTERNATIONAL: HUB International Limited (“HUB”) is one of the largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 21,000 employees in 600+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions. WHAT WE OFFER YOU: At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer: Competitive salaries and benefits offerings Medical/dental/vision/life insurance wand voluntary insurance options Health Savings Account funding 401k matching program Life and Disability Plans Great work/life balance because that’s important for all...
HUB International Woodstock, GA Full Time
Travelers
06/12/2026  
Print, Mail & Data System Engineer
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Technology Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...
Travelers Norcross, GA Full Time
AIG
06/11/2026  
Claims Analyst IV-Auto and GL
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Claims Analyst IV to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in AL/GL Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. How you will create an impact The Casualty Claims Analyst IV is responsible for investigating, evaluating, and negotiating general and auto liability claims while maintaining a high standard of customer service.  This includes prompt contact with insureds and follow up to complete timely and accurate reserves...
AIG Atlanta, GA Full Time
BP&C, Shared Services Inc. (American National & Argo Group)
06/10/2026  
Underwriting Technical Specialist, Excess Casualty
Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description A Brief Overview Argo Group currently has a challenging opportunity for an Underwriting Technical Specialist, Excess Casualty to join our team. The primary purpose of this position is to actively participate in the production underwriting, marketing, and processing of assigned lines of business. May have responsibility over an assigned region or niche area. This is a field-based position working locally in Georgia. The primary duties and responsibilities of the role are: Actively participate in the achievement of monthly and annual profitability and production goals and objectives for assigned group.  Be a key...
BP&C, Shared Services Inc. (American National & Argo Group) GA Full Time

 

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