42 customer center technical analyst jobs found

The Core Disability Product Analyst is a key contributor to the successful execution of product initiatives and ongoing operational activities within the Core DI product line. This role supports our products with a strong focus on client needs and distribution partner relationships, while ensuring that all technical systems and processes remain compliant and efficient. By blending technical expertise with exceptional customer service, the Product Analyst enhances operational accuracy, drives process improvements, and helps deliver an outstanding experience for clients, internal stakeholders, and distribution partners. You Are A systems thinker who understands how product rules influence underwriting, claims, policy admin, distribution, technology, and customer communications. An effective communicator and skilled in collaboration across cross-functional teams. A continuous improver with a passion for process excellence and measurable business results. Highly...

This Underwriter role will be an ideal next step in your career if you already have some relevant experience in insurance – or this could be your entry into underwriting if you have transferable skills. Make your mark in Underwriting AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. How you will create an impact This role will focus on underwriting new and renewal business to help drive the profitable growth of our Professional Liability / Cyber product. You will be responsible for assessing the desirability of...

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.   Job Description: Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work.  Our team members and leaders are expected to foster connection and teamwork by being present in the office at least 2 days per week. The opportunity:   In the role of Disability and...

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.   Job Description: Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work. Internal candidates are not required to relocate near an office. The opportunity: The Data Scientist provides advanced analytics support within the Business Analytics function that...

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Territory Sales Manager LOCATIONS: There is one position available. Candidates must reside in and be able to travel within their geographic area. Territory sizes are dependent on the state(s) the candidate manages. Candidate can reside in/near location listed. City to reside in/near: Boston, MA: Territory : Entire State MA (Majority of Agencies), NH, ME, VT: Overnight...

Description Global Risk Solutions (GRS) is Liberty Mutual’s leading global commercial and specialty (re)insurer recognized for its’ values-driven brand, product and geographic breadth, and commitment to working with clients and partners to help solve their evolving risk needs. With ~$25B in gross written premium, operations in 28 countries, and ~15 thousand employees worldwide GRS offers the reputation and strength of a global leader and the long-term client- and partner-oriented mindset of a mutual company.   This role is within the GRS Strategy and Alignment team, which is responsible for orchestrating the development of the long-term strategy for the commercial and specialty (re)insurance business and driving strategic discussions with the leadership team.   We seek an individual with the desire to work in a collaborative, high-performance, and high-visibility culture, capable of working cross-functionally throughout the organization. This role will...

Description **This position is r ange posting from VP to Director. Level of position offered will be based on skills and experience at manger discretion and may have in-office requirements depending on candidate location. **   The Company   Come build on our integrated platform with industry-leading talent, world-class partners, and freedom to innovate.   Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty). With deep expertise in fixed income, equity, and alternative strategies, LMI invests more than $100B of long-term capital globally, and has a team of nearly 300 investment, finance, and operations professionals located in Boston, MA, and New York, NY. LMI has a clear purpose: drive economic growth, build enduring businesses side-by-side with our partners, and generate superior risk-adjusted returns that secure Liberty’s promises.   LMI offers the best of both worlds — the...

Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community. Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you.  Who we are At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following...

Description Advance your career at Liberty Mutual Insurance, a Fortune 100 company!   When you enter a position at Liberty Mutual Insurance, you'll find the same dynamic environment and challenges as within other organizations. Yet you'll find something more: an opportunity to apply your analytic and technical skills to a company renowned for its integrity and focus on developing its employees' careers.   Global Risk Solutions (GRS) is Liberty Mutual’s leading global commercial and specialty (re)insurer, recognized for its value-driven brand, product and geographic breadth, and commitment to working with clients and partners to help solve their evolving risk needs. With ~$25B in gross written premium, operations in 26 countries, and ~15,000 employees worldwide, GRS offers the reputation and strength of a global leader and the long-term, client- and partner-oriented mindset of a mutual company.   The Senior Manager, Competitive Intelligence leads...

Actuary, Reserving - North America Specialty At AIG, we are reimagining the way we help customers to manage risk. Join us as a Actuary, Reserving - North America Specialty, North America to take on key responsibilities within a world-class actuarial function. Make your mark on the Actuarial Team Our Actuaries are on the front lines, quantifying risk, pricing insurance and reserving losses for AIG’s major insurance operating companies, globally. We collaborate with Finance, Claims, Operations, Marketing and Risk Management, among other functions. As an AIG actuary, you will be challenged and encouraged to reach your greatest potential to help improve how we predict, manage and mitigate risk. How you will create an impact The North America Specialty Reserving Lead will be responsible for managing the day-to-day workflow of up to 4 analysts with the responsibility of coordinating and reviewing the reserving process and results for North America Specialty. This key role...

Description Do you have the skills—and drive—to join a tech team that’s working to digitally transform a trillion-dollar industry? From test-driving the latest technologies to creating intuitive consumer apps, Liberty Mutual is constantly innovating and creating industry-leading solutions that provide peace of mind for our customers worldwide. As a solutions engineer at Liberty Mutual, you’ll be responsible for guiding the development of systems, technical and product standards based on business plans and long-term strategies, while working in an agile environment that has the creative energy of a start-up—and the full backing and comprehensive benefits of a Fortune 100 company. ***This is a hybrid position requiring two days in the office a week (Boston, Portsmouth, Plano, Indianapolis, or Columbus *** Join us at the center of Liberty Mutual’s digital workflow ecosystem. Our Workflow & Automation squads’ power Hqueue, our Tier‑1, high‑performance...

Description Under supervision, the CAT Management Analyst is responsible for the collection, quality assurance, modeling and reporting of the data used to assess vulnerability to natural and man-made events. Contributes to the development of risk management tools, data models, and processes needed to monitor and control exposures. Collaborate closely with cross-functional teams to process portfolios, interpret model results and generate insightful reports and recommendations to mitigate potential issues. Contributes to the continuous improvement of catastrophe modeling methodologies and processes, in order to enhance the accuracy and effectiveness of risk assessment process. Strong analytical skills, attention to detail, and the ability to communicate technical information effectively. This is a hybrid position requiring twice a week in-office with preference on candidates residing within 50 miles of Boston, MA office. Please note this is subject to...

Description Liberty Mutual is seeking a Senior Director of Strategy, Planning, and Resiliency for our Investments, Data, and Experience technology division. Reporting to the Chief Technology Officer, the senior director will facilitate strategic planning and lead resiliency efforts for the LMI Technology, Enterprise Data and Analytics Technology (EDATA), and Intelligent Work Platforms.   The role balances strategic foresight, operational rigor, and risk-informed decision-making, with a strong emphasis on building and running resilient technology ecosystems that can withstand disruption, scale with growth, and enable innovation, while enabling modernization and innovation across the enterprise.   Responsibilities   Executive Partnership & Influence   Support the CTO by orchestrating strategic planning, executive communications, and cross portfolio alignment, ensuring priorities are clearly articulated, decisions are...

Primary Details Time Type: Full time Worker Type: Employee Senior Claims Specialist- Accident & Health Location: USA – MA –Marblehead Work Arrangement: Hybrid   The salary range for this role is:  $88,000-145,000K The Opportunity The purpose of this role is to provide exceptional claims service to customers by managing complex claims effectively. This includes assessing policy coverage, investigating, evaluating, and negotiating intricate claims, collaborating with suppliers and stakeholders, and offering senior technical guidance and support. Your new Role: Provide technical guidance and analysis for complex and high-value claims. Assist in implementing and maintaining claims management strategies. Maintain comprehensive knowledge of insurance guidelines and policies. Build and maintain relationships with stakeholders. Manage a portfolio of complex or high-value claims. Act as an escalation point for customer...

Under limited direction, lead the investigation and timely disposition of first and third party claims. These claims may require a high level of technical experience and may involve large damages and/or questions of coverage. Oversee team performance and production to ensure Claim department goals are achieved in support of the business plan. Responsible for execution of tactical, day-to-day activities and imparting functional technical expertise. Key Responsibilities Select, train and develop an effective and efficient staff Establish and communicate clear performance standards and objectives Conduct performance evaluations; recommend salary adjustments, promotions, transfers, and dismissals Counsel employees on educational and job opportunities which will enhance their career development Spend time coaching, mentoring, training, and developing their staff, addressing other responsibilities that need to be done at this level, and an appropriate work-life...

Under limited direction, lead the investigation and timely disposition of first and third party claims. These claims may require a high level of technical experience and may involve large damages and/or questions of coverage. Oversee team performance and production to ensure Claim department goals are achieved in support of the business plan. Responsible for execution of tactical, day-to-day activities and imparting functional technical expertise. Key Responsibilities Select, train and develop an effective and efficient staff Establish and communicate clear performance standards and objectives Conduct performance evaluations; recommend salary adjustments, promotions, transfers, and dismissals Counsel employees on educational and job opportunities which will enhance their career development Spend time coaching, mentoring, training, and developing their staff, addressing other responsibilities that need to be done at this level, and an appropriate work-life...

Description Reporting to the Head of Analytics, this role supports the design, optimization and performance monitoring of Liberty Mutual’s outwards reinsurance treaties. The role ensures reinsurance strategy aligns with risk appetite, capital efficiency objectives, underwriting strategy and reinsurance market cycle. The position partners with Actuarial, Risk, MI, Finance and external brokers to deliver data-driven reinsurance solutions that protect earnings, manage volatility and optimize return on capital.   Responsibilities: Support the design and placement of proportional and excess loss treaties across property, casualty and specialty portfolios. Perform technical analyses to recommend optimal retentions, limits, attachment points, and structures. Quantify trade-offs between cost of reinsurance, earnings volatility, and capital relief. Model ceded reinsurance performance under deterministic and stochastic scenarios. Assess impact on...

Description The Company  Come build on our integrated platform with industry-leading talent, world-class partners, and freedom to innovate.   Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty). With deep expertise in fixed income, equity, and alternative strategies, LMI invests more than $100B of long-term capital globally, and has a team of nearly 300 investment, finance, and operations professionals located in Boston, MA, and New York, NY. LMI has a clear purpose: drive economic growth, build enduring businesses side-by-side with our partners, and generate superior risk-adjusted returns that secure Liberty’s promises.   LMI offers the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single client mandate. This gives us the freedom to focus on what we do...

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.   Job Description: Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work. Internal candidates are not required to relocate near an office. The opportunity: The Stop Loss Underwriting Consultant role at Sun Life offers the chance to contribute to a...

Description Liberty Mutual Investments manages Liberty Mutual Insurance Group’s global financial assets across public and private domains, to create capital and generate income. With over $100 billion in AUM and staffed with 300+ investment, finance and operations professionals located in Boston, MA., Liberty Mutual Investments offers the best of both worlds; the look and feel of a boutique investment firm, and the reputation and financial strength of a Fortune 100 company.   We are seeking a highly skilled and motivated Principal Front-Office Engineer to join our prestigious investment firm. As a Principal Front-Office Engineer, you will serve as the technical lead embedded within the Risk team , driving design and implementation of small-scale applications and proof of concepts that will improve risk analysis, develop AI-enabled workflows, and enhance reporting systems & processes.   You will work closely with risk analysts and investment teams, but...