61 customer center technical analyst jobs found

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. We’re hiring a Consultant, Digital Product Strategy – Group Health to define the what and why of our digital experience for agents, brokers, and members. In this brand-new, fully remote individual contributor role, you’ll partner closely with the Group Health Product leader and a dedicated Product Owner to shape and prioritize digital initiatives—spanning portals, quoting and implementation tools, and other experiences that make it easier to do business with Nationwide.   You’ll center...

Why GM Financial Technology? GM Financial is set to change the auto finance industry and is leading the path with embarking on tech modernization – we have a startup mindset, preserve our small company culture, in a public company environment with financial stability and intense growth over a decade long history. We are data junkies and trust in data and insights to advance our business objectives.    We take our goal of zero emission, zero collision, zero congestion and zero friction very seriously. We believe as the auto finance market leader we are in the driver seat to lead us in the GM EV mission to change the world. We are building global platforms, LATAM, Europe, China – our high performing talent needs a high performing leader. GMF is comprised of over 10,000 team members globally. Join our fin-tech culture within a Blue-Chip company where we are changing the way we use technology to support our customer and business.   About the Role: The VP Software...

Underwriter - UW08BB Senior Underwriter - UW08BA We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.           We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the   future.           We’re in the business of helping people achieve amazing things by protecting the things that matter most. And you can help us when you join our team of underwriters. They’re at the center of everything we do – and by joining us, you’ll be on a team known throughout the industry for providing our customers with just the...

Staff Software Engineer - IE07IE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              We are seeking a highly skilled and experienced Amazon Connect Tech Lead to join our dynamic team. As a Tech Lead, you will be responsible for leading the design, implementation, and optimization of cloud-based contact center solutions using Amazon Connect, with a focus on the agent’s desktop experience. You will work closely with cross-functional teams to deliver scalable and reliable solutions that enhance customer experience and drive business outcomes. This role focuses on delivering low-latency screen pops and Customer 360 context by leveraging Amazon Connect Customer Profiles, native workspace extensibility, and real-time API integrations,...

Staff Software Engineer - IE07IE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              Hartford is searching for a Staff Software Engineer - Duck Creek within the Personal Lines organization that will have end-to-end technical accountabilities in application development for personal lines portfolio in a highly distributed, integrated, multi-platform environment. This team is passionate for technology and strives to build well architected and innovative solutions for the business as well as Fundamentally treats IT Operations as Software Engineering and adopted Scrum development methodology and core agile engineering practices such as continuous integration and test-driven development. Responsibilities: Technical Leadership:...

About HUB: HUB International is a global insurance broker providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. HUB has more than 650 offices across the United States, Canada and Puerto Rico with more than 19,000 employees. Our regional offices throughout North America are dedicated to helping individuals and businesses evaluate and manage their risks and insurance needs.  We are a company dedicated to superior customer service with employees committed to adding value to every client activity. Summary of Responsibilities: The Account Technician will be responsible for assisting Account Managers and Producers with the servicing of assigned accounts in accordance with the practices, policies and procedures of the Company.    Specific Responsibilities: Coordinate the handling and servicing of assigned accounts with the Account Manager/Producers. Check policies and...

Description The Principal Engineer performs the planning, organizing, analysis and evaluation of onshore energy (oil, gas, petrochemical and chemical) and non-civils construction risks, regardless of complexity, both on a desk review basis and on-site risk engineering surveys to provide risk assessments to enable underwriters to make accurate and profitable underwriting decisions. The role is also required to provide technical support to our Claims teams for assigned lines of business.   This is a senior position within Liberty Mutual, and the job holder is expected to provide leadership to ensure that the high standards of Liberty Mutual risk engineering are promoted and maintained. The job holder is also responsible to facilitate technical learning and knowledge and be a highly technically experienced and well-respected risk engineer within the Liberty Mutual organization.   Responsibilities:   Provides assistance to the Technical Lines...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Underwriting Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated P&C Product Management Manager for the property and casualty (P&C) Go-To-Market team. This role will support the state of California. This role supports the achievement of P&C insurance profit and growth targets in assigned state(s) or geographic region. Assists in development of strategic vision and tactical plans which profitably expand USAAs product line market share. Focuses on state-specific competitive and financial KPIs to anticipate and react to potential trends....

Description Provides, builds, and maintains data solutions to meet the needs of the enterprise and helps ensure those solutions can be scaled appropriately. Under minimal to no direction, works within broad limits and authority on highly complex assignments requiring specialized knowledge. Viewed as senior resource in given field for department and/or unit. Under minimal direction, prototypes/develop data solutions of high complexity to meet the needs of the organization and business customers. Designs proof-of-concept solutions utilizing a comprehensive understanding of multiple coding languages to meet technical and business requirements, with an ability to perform iterative solution testing to ensure specifications are met. Acts as a technical leader and mentor to lower-level associates. Designs and develops data solutions that enables effective self-service data consumption and can describe their value to the customer. Works with...

At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society. Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities...

Description   We are seeking an experienced Executive Underwriter to underwrite middle market technology accounts focused on Property & Casualty and Technology Errors & Omissions (Tech E&O). This role combines autonomous underwriting authority with commercial development: you will manage a portfolio of brokers and clients, underwrite complex/mid-to-large risk technology accounts, price risk analytically, and shape product and go-to-market strategy for the technology vertical.   Responsibilities :   Risk Selection: Reviews, rates, underwrites, evaluates, or assesses the business applying for insurance by qualifying accounts, identifying, selecting and assessing risks, determining the premium, policy terms and conditions, obtaining approvals, creating/presenting the proposal to the agent/broker, and successfully negotiating deals. Agent/Broker Relationships: Demonstrates a high level of responsiveness and focus on supporting Agents and...

Overview Please note, this position will be located on-site 4 days a week at our Dallas, TX office (Fridays WFH).   As a Premium Audit Associate, you will serve as a key point of contact for customers, agents, and brokers throughout the audit process. This role focuses on providing positive customer experience by answering questions, explaining audit results, and helping customers understand how their premium was determined. While developing foundational premium audit skills, you will build strong communication, problem‑solving, and relationship‑management capabilities that support long‑term career growth within Premium Audit. This position is ideal for detail-oriented professionals who thrive in a structured environment and enjoy investigative work.   What Will You Learn? As a customer-facing Premium Audit Associate, you will play a key role in delivering a positive audit experience while ensuring accuracy and compliance throughout the audit...

At AIG, we are reimagining the way we help customers to manage risk. Join us as an Underwriting Specialist, Energy to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Underwriting AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. AIG has an exciting opportunity for an experienced Underwriter to join our Energy and Engineered Risk Property Team focusing on property coverage for clients in the power and utility sector. How...

Why GMF Technology? Innovation isn’t just a talking point at GM Financial, it’s how we operate. From generative AI and cloud-native technologies to peer-led learning and hackathons, our tech teams are building real solutions that make a difference. We’re committed to AI-powered transformation, using advanced machine learning and automation to help us reimagine customer interactions and modernize operations, positioning GM Financial as a leader in digital innovation within a dynamic industry. Join us and discover a workplace where your ideas matter, your development is prioritized, and you can truly make a global impact.   This position will be posted until filled. If you're driven to get results and would like to collaborate within a growing and fast-paced digital marketing team, then GM Financial may be the right place for you.   The Product Manager III is responsible for driving innovation and continuous improvement within the GM Financial B2C/B2B channels....

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are currently seeking a Digital / Technical Product Manager Lead to join the ISCO Digital and Design Team.   This is a critical Digital product-management role within the USAA Investments business. This Lead will have accountability for owning and developing the Investments Servicing value-stream work, while working in partnership with a cross-functional-journey team. This Digital product manager will set the vision for the cross-functional tea, serve as voice of the customer, and oversee the work prioritization...

Overview The Medical Bill Review Support Analyst supports the Medical Management department's key goals of enhancing cost containment. Provides strategic and technical bill review to assist claim offices and adjusters. Accomplishes Managed Care objectives by working processes; planning and evaluating adjuster activities and Medical bill review activities.  Technical abilities and industry-specific knowledge to review Workers Compensation medical bills.   *This role is hybrid out of our Dallas, TX office* Responsibilities Plan, execute, and oversee bill audits related to state fee disputes. Assist in the development of fee dispute processes, including overall management and monitoring programs. Perform fee dispute reviews and submit relevant formwork related to re-pricing and network vendors. Review and audit bills to verify correct billing practices and contractual rates. Ongoing development of cost...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Nationwide Insurance is the 8th largest commercial carrier.  Our Loss Control Services organization has over 100 Loss Control associates and technical staff.  Our commercial portfolio of accounts consists of traditional, middle market and national accounts.  Business segments include: contractors, manufacturing, real estate management, service industries, retailers, etc. We are seeking a Consultant, Loss Control  who will have responsibilities for Texas.  The...

Description Senior Property Adjusters investigate commercial property claims, evaluate damages, determine coverage, set accurate loss cost estimates, control the insured's exposures and losses, manage consultants, and achieve a prompt, fair and equitable settlement according to fair claims handling requirements. Negotiate settlement of claims with varying complexity and perils. Training is a critical component to your success and that success starts with reliable attendance.  Attendance and active engagement during training is mandatory Responsibilities: Conducts a prompt, thorough and fair investigation by obtaining relevant facts to determine coverage, origin, and extent of loss losses. Reviews and utilizes financial statements to adjust complex business interruption losses. Conduct on-site appraisal or direct independent adjuster to determine facts relevant causation, damages and exposure. Engages and manages consultants as required...

Primary Details Time Type: Full time Worker Type: Employee Lead Cargo Underwriter Location: USA –Houston, TX Work Arrangement: Hybrid   The salary range for this role is:  $136,000-$204,000 The Opportunity The purpose of this role is to underwrite business in accordance with the business plan within set underwriting guidelines, service standards and within individual earned or delegated underwriting authority.. This role involves underwriting complex new businesses, and offering specialist advice. Additionally, the role is responsible for building and maintaining broker relationships, applying technical expertise, contributing to business results, staying informed about industry standards and new product introductions and coaching and mentoring Underwriters and Assistant Underwriters. Your New Role: Contribute to the delivery of the annual business plan for the respective business unit by making appropriate decisions. Perform complex...