13 customer center technical analyst jobs found

Summary   Product Analyst II is responsible for product development and maintenance including identifying trends in product experience and making appropriate recommendations. This role will have a focus on compliance ensuring regulatory compliance primarily in insurance policy form development, form and rate filing, and other regulatory compliance areas such a service contract filings. Assist in the administration and development of company products, systems, and reports in such a manner to support the specialized protection and financial security provided to our customers.   Why Jewelers Mutual  Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we...

Summary The Finance Information Systems Analyst at Jewelers Mutual serves as a key partner to Accounting, Finance, and Technology teams by supporting and enhancing financial systems that enable accurate reporting, efficient processes, and strong data integrity. This role is responsible for analyzing business needs, maintaining finance-related applications, troubleshooting system issues, and helping drive continuous improvement across financial operations. The position combines accounting knowledge, systems expertise, and cross-functional collaboration to ensure financial technology solutions align with business objectives and operational requirements. Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and...

Primary Details Time Type: Full time Worker Type: Employee The Opportunity: The Cyber Security Analyst is a key member of QBE’s Global Security Operations team, responsible for protecting enterprise systems, data, and services in an evolving threat landscape. This is a hands-on, technically focused role supporting advanced detection, investigation, and response activities across on‑prem, cloud, and SaaS environments. The analyst will investigate and respond to security alerts escalated from Tier 1, conduct in‑depth analysis of complex incidents, and proactively identify threats before they impact the business. In partnership with technology teams and business stakeholders, this role contributes to improving QBE’s security posture through continuous improvement, innovation, and practical risk reduction. We are looking for individuals who are passionate about cybersecurity, curious by nature, and motivated to continuously learn, challenge existing processes, and help shape...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! Operating as an integral member of the personal lines product services group and play a key part in our ongoing digital transformation. We are looking for people who are passionate about creating innovative solutions that enhance user experiences and business outcomes. As a Product Owner, you will apply your organizational and analytical skills to help solve company challenges. You will be responsible for understanding the current state of system functionality and prioritizing our stakeholder needs...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Product Manager Senior Consultant II is responsible for contributing towards defining, delivering, and managing the lifecycle of one or more products in Allstate's growing product portfolio. The Product Manager Senior Consultant II assists with establishing strategic product vision, product discovery, roadmaps, and backlog to maximize the customer and enterprise value provided by their product. Successful Product Managers help to identify assumptions and validate those assumptions using product discovery techniques. The Product Manager...

At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future. Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition Job Purpose:   This position is responsible for delivering high quality compliance services to clients. Services include research, analysis and training/education on compliance issues in order to meet our business objectives. This role is also responsible for collaborating, educating and advising our business partners on risk identification and mitigation strategies....

At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future. Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition Job Responsibilities: Team Leadership & Management Lead and mentor multiple development teams, fostering a culture of collaboration, innovation, and continuous improvement. Develop and improve team capabilities through mentoring, training, and performance management. Work closely with senior leadership to develop and execute the application development strategy, aligning...

At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.    **This position is eligible to work a hybrid schedule within Milwaukee, WI** Essential Functions: Leads and directs the branch underwriting process. Enforces guidelines and procedures established by Corporate Office Underwriting.  Develops and enforces underwriting guidelines and procedures specific to their branch territory.  Models smart and effective underwriting practices for individual accounts, all lines of business, and different classes.    Sets and implements strategies to address challenges to profit and communicates strategies throughout the underwriting department.  Answers questions, shares recommendations for...

We’re thrilled that you are interested in joining us here at the Amynta Group! This fully remote position is responsible for the new sales, growth & development of an assigned portfolio. Working with stakeholders from Underwriting, Legal, claims, Actuarial, Marketing, and IT, you will deliver world-class F&I sales for agricultural, construction, and material handling equipment. Under moderate supervision, this sales manager will drive and be accountable for execution of all aspects of sales growth for their portfolio. SEIS Sales –Sales Executive This fully remote position is responsible for the new sales, growth & development of an assigned portfolio. Working with stakeholders from Underwriting, Legal, claims, Actuarial, Marketing, and IT, you will deliver world-class F&I sales for agricultural, construction, and material handling equipment. Under moderate supervision, this sales manager will drive and be accountable for execution of all aspects...

Crum & Forster Company Overview Crum & Forster (C&F) , with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A+"(Superior) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry. Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the 2024 Great Place to Work® Award  for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion. C&F is part of Fairfax Financial Holdings, a global, billion dollar organization.   For more information about Crum & Forster, please...

Primary Details Time Type: Full time Worker Type: Employee The Opportunity The purpose of this role is to work closely with the Infrastructure Engineer Manager to provide continuous services on a global level and supporting teams providing technical advisory, application support, help in developing architecture design patterns, technology-build standards, and operational process standards to ensure a unified global approach meets business requirements. Location:   Madison, WI Work Arrangement:   This role is hybrid, where you will be expected to be in the office 2-3 days per week. The salary range for this role is:   $82,000.00 - $123,000.00, depending on experience Your new role Collaborate with peers and the Architecture team to define a strategic technology roadmap aligned with the global architecture vision. Evaluate emerging and existing QBE database technologies, nurturing awareness of new enhancements and features. Works with...

Position Summary At Ansay & Associates, we know Small Commercial insurance is about more than policies — it’s about protecting the businesses that keep our communities moving. CORE is our dedicated Small Business team, focused on delivering responsive, relationship-driven service while creating a collaborative and energetic team environment.   The Small Commercial Senior Account Manager – CORE is a key contributor and trusted resource for both clients and teammates. This role combines strong account management expertise with mentorship, problem-solving, and operational support. You’ll work closely with Producers, leadership, and carrier partners to deliver exceptional service, support team growth, and help drive the continued success of CORE.   We’re looking for someone who brings commercial insurance knowledge, a positive “let’s figure it out” mindset, and a passion for helping clients and teammates succeed. If you enjoy building relationships, solving problems, and...

Primary Details Time Type: Full time Worker Type: Employee The Opportunity: Lead the development of application enhancements and new development efforts by providing technical expertise, partnering with key stakeholders and reviewing application requirements and use cases to ensure application system functionality. Location: Sun Prairie, Wisconsin One QBE Way, Sun Prairie, WI 53596; Chicago, IL 500 West Madison St. Suite 1205 Chicago, IL 60661; New York City, NY 28 Liberty Street, 26th Floor, New York NY 10005; Atlanta, GA  3340 Peachtree Road, Tower Place 100 Atlanta GA 30326; Plano, TX 6400 International Parkway Suite 2000 Plano, TX  75093 Work Arrangement: This role is hybrid, where you will be expected to be in the office 2-3 days per week. The salary range for this role is: $118,500 - $222,000 Your new role: Lead the development of conceptual design for application enhancements by collaborating with other technical...