22 customer experience representative jobs found

Overview Good Things Start Here.   Good things are happening at Berkshire Hathaway GUARD Insurance Companies—an A+ (Superior) rated, nationwide Property & Casualty insurer backed by Berkshire Hathaway. With supportive leadership, collaborative teams, and opportunities to grow, GUARD is a place where people build meaningful, long‑term careers.   Good Things You Can Count On. Hybrid schedule: 2 days remote / 3 in‑office Predictable hours (no nights, weekends, or holidays) Competitive pay + generous PTO Medical, dental & vision starting day one 401(k), tuition reimbursement & longevity bonuses Responsibilities The Service Operations Representative  position will support underwriting by handling real time endorsement requests from our partner agents through webchat contacts, ensuring customer satisfaction. Additionally, the individuals in this role will be responsible for handling...

Overview Good Things Start Here.   Good things are happening at Berkshire Hathaway GUARD Insurance Companies—an A+ (Superior) rated, nationwide Property & Casualty insurer backed by Berkshire Hathaway. With supportive leadership, collaborative teams, and opportunities to grow, GUARD is a place where people build meaningful, long‑term careers.   Good Things You Can Count On. Hybrid schedule: 2 days remote / 3 in‑office Predictable hours (no nights, weekends, or holidays) Competitive pay + generous PTO Medical, dental & vision starting day one 401(k), tuition reimbursement & longevity bonuses Responsibilities The Service Operations Representative position will support underwriting by handling real time endorsement requests from our partner agents through webchat contacts, ensuring customer satisfaction. Additionally, the individuals in this role will be responsible for handling...

NJM’s WC Claims Department is seeking an experienced Claims Specialist, Sr. who lives in Western or Central PA to provide on-site service to our policyholders and agents in that area.   This is a 100% remote position which includes virtual claims handling for customers in any area of PA and possibly MD, DE or CT as needed.   At NJM, our WC Claims Department empowers our employees to focus on delivering guidance and empathy to our customers.  As a department driven by service and customer advocacy, we are committed to providing transparent, empathetic support and collaborative engagement during the life of a claim. The WC Claims Department takes pride in being a key component in the growth and success of our policyholders’ business operations. To meet these expectations, WC Claims Specialists are supported by a dedicated call center who can field calls for them and other specialized units who are responsible for setting reserves, making permanency payments, and following...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Allstate’s sales organization is growing its virtual workforce, and we are looking for highly motivated individuals that thrive in a fast-paced sales environment and enjoy being rewarded for their efforts. At Allstate, we are committed to offering a reputable product suite that protects people from life’s uncertainties so they can realize their hopes and dreams. As a full-time Insurance Sales Representative, you will: Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more in a work from home call...

Overview Good Things Start Here. Good things are happening at Berkshire Hathaway GUARD Insurance Companies—an A+ (Superior) rated, nationwide Property & Casualty insurer backed by Berkshire Hathaway. With supportive leadership, collaborative teams, and opportunities to grow, GUARD is a place where people build meaningful, long‑term careers. Good Things You Can Count On. Hybrid schedule: 2 days remote / 3 in‑office Competitive pay + generous PTO Medical, dental & vision starting day one 401(k), tuition reimbursement & longevity bonuses Responsibilities We’re looking for a Manager, Customer Support to lead an  agency-focused customer service operation supporting agents and producers throughout the insurance policy lifecycle. This role is ideal for a leader who enjoys developing people, improving service operations, and building strong partnerships across the business.   This position is...

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role will support the City of Philadelphia Deferred Compensation Plan and will need to maintain office hours weekly (3-4 days per week) out of their downtown office on JFK Boulevard. This role will require the candidate to posses their CFP along with their FINRA licenses 6/63/65 or 7/66. This is a G2 band role. #LI-COLE Job Description Summary Our team is a versatile group of individuals, working together to meet our customer’s needs. We value plan knowledge, the ability...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. One80 Intermediaries   is seeking a n   Underwriting Assistant   to join our growing team in   Newtown   Square , PA !                 We are seeking an Underwriting Assistant to join our team in a hybrid role based out of Newtown Square, PA. The Underwriter Assistant   is responsible for   evaluating insurance applications, assessing risk, and determining   appropriate coverage   terms and pricing. This position involves analyzing applicant information, conducting risk assessments, and ensuring compliance with company policies and regulatory standards. The ideal candidate will help   maintain   the financial soundness of our insurance portfolio while providing excellent service to agents and clients.     How You Will Contribute:       Scan/Save policy...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. One80 Intermediaries   is seeking a n   Underwriting Assistant   to join our growing team in   Newtown   Square , PA !                 We are seeking an Underwriting Assistant to join our team in a hybrid role based out of Newtown Square, PA. The Underwriter Assistant   is responsible for   evaluating insurance applications, assessing risk, and determining   appropriate coverage   terms and pricing. This position involves analyzing applicant information, conducting risk assessments, and ensuring compliance with company policies and regulatory standards. The ideal candidate will help   maintain   the financial soundness of our insurance portfolio while providing excellent service to agents and clients.     How You Will Contribute:       Scan/Save policy...

Overview Good Things Start Here. Good things are happening at Berkshire Hathaway GUARD Insurance Companies—an A+ (Superior) rated, nationwide Property & Casualty insurer backed by Berkshire Hathaway. With supportive leadership, collaborative teams, and opportunities to grow, GUARD is a place where people build meaningful, long‑term careers. Good Things You Can Count On. Hybrid schedule: 2 days remote / 3 in‑office Competitive pay + generous PTO Medical, dental & vision starting day one 401(k), tuition reimbursement & longevity bonuses Responsibilities We're looking for an experienced  Manager, Customer Support to lead our contact center operations, coach and develop team leaders, and drive service excellence. This role is responsible for ensuring customers receive timely, accurate support while improving operational performance, employee engagement, and overall efficiency. What You'll...

Retail Sales Director - 86SX2E We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              Location: West Region Overview of the role :  Hartford Funds has an exciting opportunity for a Divisional Sales Manager who will be responsible for hiring, coaching, training, and developing team of Advisor Consultants across the Wire and Non-Wire channels.  Reporting to the Head of Distribution, this role will be responsible for monitoring activities and accomplishments to optimize sales results. The Divisional Sales Manager will represent Hartford Funds in advisor and regional meetings, branch presentations and company hosted events, functions, and industry conferences. Responsibilities of the role: • Responsible for managing sales...

At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship.  We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together.  Come be a part of this journey with us as we champion lives! Job Summary Produce within the assigned territory and achieve satisfactory sales results and submissions of OneAmerica/AUL products. Meet renewal objectives as established by the home office. Provide acceptable levels of service to producers and clients. Assist the Regional Vice President in the development and implementation of the RGO marketing plan. Operate within the RGO budget. Conduct sales and product seminars as necessary. Attend regularly scheduled manager one on ones and office meetings to help identify patterns, areas for improvement, and...

Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.   Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.   Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Territory Sales Manager, Commercial Trucking position PA LOCATION:  Candidates must reside near a major airport and be able to travel overnight within their geographic area.  Must reside/live in: Pittsburgh/Philadelphia •...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a  Director of Underwriting  to join our growing team.     How You Will Contribute:    Underwrite contract surety bonds - assessing risk acceptability Manage daily bid and final bond requests, ensuring timely and accurate processing Review new contract bond/account submissions for completeness and compliance with our policies Oversee the fiscal status of accounts, including in-depth analysis of annual accounting audits and internal financial statements Build and enhance agency relationships — schedule regular meetings with established surety companies, visit accounts, and actively identify and secure new surety partnerships Drive premium production growth by leveraging strong market knowledge and a proactive, client-focused approach As Director this person...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a  Contract Surety Underwriter Associate  to join our growing team in Pipersville, PA .   We are seeking a highly organized and detail-oriented Underwriting Assistant to support our Contract Surety team. This role assists producers and underwriters throughout the bond placement process, ensuring submissions are processed accurately, clients receive exceptional service, and carrier requirements are met. How You Will Contribute:    Provide administrative and underwriting support to producers and underwriters. Review incoming bond submissions for completeness and accuracy. Enter submissions, account information, and bond requests into agency systems. Order and review financial, business, and credit information. Prepare bond applications, indemnity agreements, and supporting...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an  Assistant Broker  to join our growing team!     The Assistant Broker’s primary function is to support the clerical, administrative process and management of the Underwriter/Broker’s book of business for both renewals and new business.  How You Will Contribute:    Completes and files of documentation required for risk acceptance determination.  Collaborates with Underwriter/Broker with regards to unusual coverage.  Determines amount of insurance in force on single risk or group of closely related risks.  Confirms appropriate filings in accordance with applicable regulations.  Maintains knowledge of all markets available to maximize opportunities to negotiate placements.  Verify complete and proper coding.  Compliance with Quality Control guidelines....

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an  Assistant Broker  to join our growing team!     The Assistant Broker’s primary function is to support the clerical, administrative process and management of the Underwriter/Broker’s book of business for both renewals and new business.  How You Will Contribute:    Completes and files of documentation required for risk acceptance determination.  Collaborates with Underwriter/Broker with regards to unusual coverage.  Determines amount of insurance in force on single risk or group of closely related risks.  Confirms appropriate filings in accordance with applicable regulations.  Maintains knowledge of all markets available to maximize opportunities to negotiate placements.  Verify complete and proper coding.  Compliance with Quality Control guidelines....

Position Summary The Accounts Receivable Processor provides account reconciliation and resolves customer inquiries for assigned Trusts ensuring compliance with associated plans and company guidelines.   "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role." Key Duties and Responsibilities Handles customer inquiries via telephone, electronic modes, and in-person for billing questions to stakeholders such as employers, providers, auditors, or client representatives. Processes COBRA payments, self-pay payments, refund requests, and cash receipts. Receives and processes new employer contracts. Maintains and updates existing contracts. Prepares and processes incoming and outgoing contribution reports; reconciles reports to payments. Researches discrepancies, credits, retro-payments and problems; contacts employers regarding discrepancies. Submits deposits, requests stop payments,...

Retail Sales Director - 86SX2E We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              Overview of the role :  Hartford Funds has an exciting opportunity for a Divisional Sales Manager who will be responsible for hiring, coaching, training, and developing team of Advisor Consultants across the Wire and Non-Wire channels.  Reporting to the Head of Distribution, this role will be responsible for monitoring activities and accomplishments to optimize sales results. The Divisional Sales Manager will represent Hartford Funds in advisor and regional meetings, branch presentations and company hosted events, functions, and industry conferences. Responsibilities of the role: • Responsible for managing sales staff in a geographic...

Retail Sales Consultant - 87SX5E We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              The Advisor Consultant is responsible for increasing market share and growing assets within an assigned territory. Advisor Consultants drive Hartford Funds’ sales through building deep and long-term relationships with financial advisors, strategic partners, and firms. Hartford Funds’ products include Mutual Funds, ETFs, SMAs and CITs (where available).  Individuals in these roles are expected to leverage existing relationships and build new relationships with financial advisors covering a specific geographical territory and are required to reside in the assigned territory. Responsibilities of the role: Increase sales and grow territory...

Retail Sales Consultant - 87SX5E We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              Overview of the role: The Advisor Consultant is responsible for increasing market share and growing assets within an assigned territory. Advisor Consultants drive Hartford Funds’ sales through building deep and long-term relationships with financial advisors, strategic partners, and firms. Hartford Funds’ products include Mutual Funds, ETFs, SMAs and CITs (where available).  Individuals in these roles are expected to leverage existing relationships and build new relationships with financial advisors covering a specific geographical territory and are required to reside in the assigned territory.   Responsibilities of the role: Increase...