128 customer experience representative jobs found

JOIN THE ASSURANCEAMERICA TEAM Do you want to be part of an organization where you are valued, and your ideas and opinions have an impact? Join the AssuranceAmerica team. For more than 25 years, AssuranceAmerica has provided superior property and casualty insurance products through contracted independent agents and directly to customers. Our team succeeds through diversity of thought, experiences, skills, and backgrounds. Customer Experience Representative The Customer Experience Representative will serve as the initial point of contact for our customer, managing inbound calls related to underwriting and billing issues, program inquiries, policy changes, and other corporate matters. This position requires someone who is enthusiastic about creating positive, solution-focused experiences for others, demonstrates a moderate level of technical proficiency, and maintains a confident and professional phone presence. The ideal candidate will build authentic rapport with...

JOIN THE ASSURANCEAMERICA TEAM Do you want to be part of an organization where you are valued, and your ideas and opinions have an impact? Join the AssuranceAmerica team. For more than 25 years, AssuranceAmerica has provided superior property and casualty insurance products through contracted independent agents and directly to customers. Our team succeeds through diversity of thought, experiences, skills, and backgrounds. Customer Experience Representative The Customer Experience Representative will serve as the initial point of contact for our customer, managing inbound calls related to underwriting and billing issues, program inquiries, policy changes, and other corporate matters. This position requires someone who is enthusiastic about creating positive, solution-focused experiences for others, demonstrates a moderate level of technical proficiency, and maintains a confident and professional phone presence. The ideal candidate will build authentic rapport with...

Who We Are.   At We Insure Group, we are passionate, driven, and purposeful in our mission to personalize protection at the right value. We believe in delivering tailored insurance solutions that meet each client’s unique needs, ensuring they feel confident and supported in every decision.     As both a franchise platform and direct insurance provider, We Insure empowers like-minded entrepreneurs with the opportunity to own and operate successful agencies. With over 200 locations across 35 states, we support our agency owners, customers, and carrier partners by enabling faster service, greater efficiency, better choices, and improved results.     What sets us apart? We’re data-driven for better value and people led for better service. Our purpose is rooted in clarity, guidance, and long-term trust helping individuals and business owners make informed choices about their insurance coverage. We're building something meaningful and looking for...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Property & Casualty Geographic Sales Leader to join our growing team! This role will be responsible for increasing sales volume and profitability in a dedicated geography and line of business segment through impactful leadership, strategic planning, and ongoing development of new and seasoned producers. How You Will Contribute: Establish a plan for sustainable organic growth, focusing on financial results, new business and customer retention, and talent acquisition and development. Establish, direct, and monitor sales goals and objectives that are aligned with the national practice and regional strategy. Lead, coach, and motivate the sales teams with an unwavering commitment to revenue growth. Partner with national, market and local leadership to regularly evaluate and identify short-term...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group is seeking a Head of AI & Data Platform Engineering – Specialty Distribution to join our growing team in Plano, TX or Daytona Beach, FL! The Head of AI and Data Platforms is responsible for leading the Specialty Distribution Data and AI Engineering function and defining the strategy, operating model, and execution roadmap for enterprise-grade data and AI products. This role enables the business to consume trusted data, analytics, reporting, insights, automation, and AI solutions that improve decision-making, operational performance, customer experience, and growth. This leader will oversee the design, delivery, governance, and ongoing operation of scalable data platforms, data products, AI solutions, and engineering practices. The role requires a strategic technology leader who can partner with...

CopperPoint has an exciting opportunity for a Senior Property and Casualty Underwriter in Dallas, Texas or Phoenix, AZ. This senior-level underwriting role supports key business strategies by driving profitable growth through expert underwriting and strategic agency partnerships. With a high level of technical expertise, the Senior Underwriter also mentors and develops less experienced underwriters while collaborating with business development to achieve long-term success.   Job Responsibilities: Analyzes commercial lines accounts to make sound decisions based on individual risk characteristics, exposure analysis, hazard recognition and controls. Adheres to individual authority levels. Prices business according to company underwriting and pricing guidelines. Must balance effective pricing and risk selection that produces profit and growth while maintaining successful producer relationships. Communicates with agency personnel on underwriting issues...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions,...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity It is all about learning and growing. Our Insurance Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training,...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group is seeking a Head of AI & Data Platform Engineering – Specialty Distribution to join our growing team in Plano, TX or Daytona Beach, FL! The Head of AI and Data Platforms is responsible for leading the Specialty Distribution Data and AI Engineering function and defining the strategy, operating model, and execution roadmap for enterprise-grade data and AI products. This role enables the business to consume trusted data, analytics, reporting, insights, automation, and AI solutions that improve decision-making, operational performance, customer experience, and growth. This leader will oversee the design, delivery, governance, and ongoing operation of scalable data platforms, data products, AI solutions, and engineering practices. The role requires a strategic technology leader who can partner with...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This position can be staffed in the Dallas, TX area. Relocation assistance may be available for qualified candidates who reside more than 50 miles outside of the territory. This leadership position will require someone who can:  Lead – energize others and share leadership.  Innovate – solve needs in ways people have not yet imagined.  Adapt – anticipate and embrace change.  The ideal candidate will possess: Strong claims knowledge, Property...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Commercial Lines Account Manager to join our growing team in San Antonio, TX!     The Commercial Lines Account Manager serves as the primary client contact for an assigned book of commercial business, ensuring exceptional service and retention. This role manages client accounts and transactions with sound judgment, oversees task delegation, and provides guidance to maintain quality standards. The Account Manager builds and strengthens client relationships, leads internal resources to address client needs, and resolves issues related to underwriting, policies, accounting, and claims. By delivering proactive solutions and fostering trust, this position supports business growth and long-term client satisfaction.     How You Will Contribute:...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group   is seeking a   Property & Casualty Associate   to join our growing team in   San Antonio, TX! Under the direction of the Commercial Lines Leader, the P&C Associate provides operational and administrative support to retail agents, assigned Underwriters, and team members. This role is responsible for timely, accurate processing of policy documentation and related transactions while delivering consistent, high-quality customer service. The Associate plays a key supporting role in maintaining workflow efficiency, service standards, and revenue growth. How You Will Contribute: Process and upload policies, endorsements, renewals, cancellations, invoices, and related documentation with speed and accuracy Prepare and issue binders for new and renewal P&C business in accordance with company...

The Customer Service Representative I (Bilingual-French) acts as the first point of contact for French and English-speaking customers, agents, and clients throughout the U.S. and Canada. You’ll use your knowledge of our products and services to provide professional, timely assistance and determine the appropriate actions to resolve inquiries. New hires receive three weeks of comprehensive training to learn our systems, procedures, and documentation standards—with ongoing support to ensure your continued growth and success in the role. Your Impact: Respond to customer, agent, and client inquiries via phone or web, handling account questions and concerns in both inbound and outbound interactions. Ensure timely, accurate follow-up and resolution. Resolve problems and verify insurance requirements while accurately entering information into internal systems. Process policies and related documents efficiently to ensure accurate workflow through the system. Assist...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description As a Licensed Under 65 Group Sales Representative, you will help support those in need of Group coverage. You will apply your insurance knowledge and sales skills to increase the customer’s understanding of the value of insurance and cultivate long-term relationships with trusted advice. Make a Difference As a Licensed Under 65 Group Sales Representative, you’ll utilize your in-depth Life and Health Insurance knowledge and sales skills to consult small group companies on the most beneficial Life and Health Plans that best suit their...

GENERAL DESCRIPTION (Summary, Scope, Purpose) The GAP Product Administrator is responsible for the administration, operational and claims support of the GAP, ADR and VPP/Theft product offerings. This role ensures efficient policy administration, effective claims processing, and excellent customer service, while maintaining compliance with all relevant regulations. ESSENTIAL DUTIES AND RESPONSIBILITIES Process and manage GAP program applications and ensure accurate entry into the system. Manage policy documentation, including issuing certificates, endorsements, and cancellations. While keeping accurate records of all policies, ensure data integrity, and security within the product administration systems.  Coordinate with customers, clients, and insurance carriers to facilitate claims processing as needed. While providing exceptional customer service to customers, clients, insurance carriers, and internal teams.  Post payments, issue refund requests assist with billing...

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: Supports a team by identifying, soliciting, and arranging appropriate insurance coverage for clients by accessing binding authority and brokerage markets. Responsibilities include but not limited to underwriting new and renewal business, ensuring adherence to binding authority carrier guidelines, approving policy changes, maintaining workload, solving coverage issues, monitoring claims and managing...

Job Description: Hallmark Financial is a property and casualty insurance company with a diversified portfolio of insurance products written on a national platform. Through its six insurance subsidiaries, Hallmark Financial markets, underwrites and services commercial and personal insurance in select markets. Hallmark Financial is headquartered in Dallas, Texas and its common stock is listed on NASDAQ under the symbol “HALL” As Hallmark continues to grow, we strive to find talented, innovative and creative professionals to join our team. We offer very competitive compensation and benefit packages combined with a team atmosphere that encourages independent initiative and professional growth. Our philosophy is simple. When you are happy and healthy as an individual, you work at your fullest potential. Hallmark seeks to provide the resources our employees need to succeed professionally and personally. Position Title:   Policy Service Associate Job Summary :...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This is a work-from-home position with day travel to policy locations (on average 3-4 days a week) via company vehicle (personal use, gas and maintenance included). Claims inspections will include onsite and virtual inspection. Candidate Locations: Dallas, TX (preferred) Qualifications: ·         3-5 years of insurance field/property claims handling or adjusting experience ·         Solid experience with Xactimate ·         Content Inventory, Pricing and...

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: The incumbent is responsible for processing, evaluating, adjusting, and resolving non-complex, standard claims in accordance with prescribed authority and best claims practices. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities...

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: The incumbent is responsible for processing, evaluating, adjusting, and resolving non-complex, standard claims in accordance with prescribed authority and best claims practices. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities...