67 customer service rep jobs found

The Disability Review Specialist is responsible for proactively calling, renewing, and making coverage recommendations for disability policyholders, while cross-selling additional products as directed. Meets established sales targets and other quality of business factors. Significantly contributes to customer retention efforts by establishing customer rapport through mutual trust and respect. Your Impact: Proactively places outbound calls to existing customers with disability policies within specified timeframe. Customers include those with new disability policies still within their first twelve months of coverage, and customers with disability policies that are approaching retirement age. Maximizes opportunities to upgrade the customer’s existing disability policy and cross-sell additional products to achieve sales goals. Reviews the customer’s current coverage and makes recommendations for the future. Responsible for meeting individual sales and quality of business...

IT Support Representative Hybrid Work Schedule Buffalo, NY   Merchants Insurance Group is a leading Property and Casualty Insurer in the Northeast and is looking for an Information Technology (IT) Support Representative to join our Corporate Headquarters located in Buffalo, New York. The IT Support Representative will become part of a dedicated Information Technology team focusing on providing outstanding first-class “Level 1” technical support to Merchants agents and colleagues via telephone, e-mail, web chat, and other means as necessary. Merchants Insurance Group, rated A- (Excellent) with a stable outlook by the A.M. Best Company, is proud to be one of Buffalo Business First ’s Best Places to Work in Western New York for the fourth consecutive year, a Fast Track company (2019-2025), and a Top Private Company (2019-2025). Merchants was also granted the Ward’s 50® designation as a top-performing property-casualty insurance company for four consecutive years...

The Company   At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including NYC, Dallas and Charlotte. What You Will Do We are looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative I. This role will be responsible for processing new business, renewals, and endorsements, as well as billing transactions, in accordance with established department policies and procedures. The ideal candidate will have previous experience in an insurance agency or company setting and be able to effectively communicate with both internal and external...

The Company   At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including NYC, Dallas and Charlotte. What You Will Do Are you passionate about delivering exceptional customer service and making a positive impact? Join us as a Customer Service Representative I at Utica National. In this role, you’ll provide high-quality service, handle customer inquiries, and contribute to the company’s reputation and growth. This role will include taking inbound First Notice of Loss calls for claims related to Auto, Property, Workers' Compensation, and Liability. The hours for this role are 9:30am to 6pm ET...

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Customer Service Representative – Melville, NY Salary: $21.88 per hour/ $44,075.00   annually This is an in-office position When you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We’re looking for Customer Service Professionals for our Melville, NY office. This role is for people...

Billing / Customer Service Representative  Buffalo, New York Hybrid Work Schedule     Merchants Insurance Group, is a leading Property and Casualty Insurer in the Northeast, and is looking for an experienced Billing / Customer Service Representative for our Buffalo, NY location. The Billing / Customer Service Representative will become part of a dedicated Customer Service team focusing on building and maintaining effective relationships with the various customers through effectively and efficiently responding to billing inquiry calls and capturing billing information. Merchants Insurance Group, rated A- with a stable outlook by the A.M. Best Company, is proud to be one of Buffalo Business First’s Best Places to Work in Western New York for the fourth consecutive year, a Fast Track company (2019-2024), and a Top Private Company (2019-2024). Merchants has been granted Ward’s 50 designation as a top-performing property-casualty insurance company for four...

We’re thrilled that you are interested in joining us here at the Amynta Group! The CUSTOMER SERVICE REPRESENTATIVE is responsible for processing all lines of commercial insurance in accordance with quality and service standards. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES* The ideal candidate should possess a dedication to providing friendly, customer-oriented service. He/she must be organized and detail oriented, able to multi-task & prioritize, be readily adaptable to change and direction and able to work well with others in a team environment. A willingness to work in a fast-paced, growing organization is a must. Day to day service of assigned accounts including binders, certificates, policies, endorsements, audits Set priorities and manage workflow to ensure efficient, timely and accurate processing of transactions and other responsibilities Handle service requests including coverage questions, billing questions, change requests and general advice that require...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

Position Title SBL Collateral Monitoring Lead Location New York, NY 10018 Job Summary The SBL Collateral Monitoring Lead is responsible for supporting both the build-out and ongoing operations of the Bank’s collateral monitoring function. This role has a dual mandate: 1. Implementation & Design (early stage): Participate in the integration, testing, and rollout of the collateral monitoring system, processes, and procedures as part of the bank’s new SBL platform. 2. Daily Collateral Operations (ongoing): Ensure accurate, timely, and risk-aligned monitoring of pledged collateral for SBL facilities, while delivering exceptional service to internal partners and maintaining the highest standards of control, data accuracy, and responsiveness. The ideal candidate is detail-oriented, analytical, organized, and comfortable operating in a build-from-scratch environment. They will be a partner to Credit Risk, Legal, Operations, Technology, Private Client Advisors/PCGs, and...

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: We are currently seeking an Administrative Assistant to assist our management team at our Woodbury, Long Island location. We foster a collaborative, collegial, and supportive work environment and value continuous learning and professional development. Key Responsibilities · Provide administrative support for two-person management team · Maintain licensing for various continuing education...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group seeks an Underwriting Assistant to join our team in Garden City, NY ! The Underwriting Assistant supports the Binding Authority Underwriters by reviewing applications, inspections, and other pertinent information to evaluate, classify, and rate individuals and/or groups for insurance. How You Will Contribute:  Examines such documents as application forms, inspection reports, insurance maps, and medical reports to determine degree of risk from such factors as applicant financial standing, age, occupation, accident experience, and value and condition of property. Reviews company records to determine amount of insurance in force on a single risk or group of closely related risks, and evaluates possibility of losses due to catastrophe or excessive insurance. Work with Binding Authority Underwriters when...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group seeks an Underwriting Assistant to join our team in Garden City, NY ! The Underwriting Assistant supports the Binding Authority Underwriters by reviewing applications, inspections, and other pertinent information to evaluate, classify, and rate individuals and/or groups for insurance. How You Will Contribute:  Examines such documents as application forms, inspection reports, insurance maps, and medical reports to determine degree of risk from such factors as applicant financial standing, age, occupation, accident experience, and value and condition of property. Reviews company records to determine amount of insurance in force on a single risk or group of closely related risks, and evaluates possibility of losses due to catastrophe or excessive insurance. Work with Binding Authority Underwriters when...

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. Responsibilities:  Evaluate and underwrite risk: Assess applications for ocean marine insurance (including cargo, hull and machinery, marine liabilities and related coverages) by analyzing risk factors and other data to determine insurability and appropriate terms. Price and quote policies: Develop pricing, premiums, deductibles, limits, and policy terms/conditions using sound underwriting judgement, market conditions, company guidelines, and personal...

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. On-Site role in New York or Atlanta. Other locations not applicable Job Responsibilities : •Work closely with internal and external business partners •Have ability to see downstream implications resulting from change in scope and/or requirements •Analyze and document current processes, controls and workflows •Resolve reported problems, manage issues, and track vendor deliverables against requirements •Evaluate data quality issues and define/implement...

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. Position Summary The Multinational Operations Production Manager is responsible for overseeing and optimizing insurance operational processes across multiple countries and business lines. This role leads cross-border teams, ensures compliance with diverse regulatory requirements, and drives operational excellence to deliver efficient, consistent, and high-quality insurance services worldwide. Key Responsibilities 1. Global Operations Oversight...

EFW Examiners review claims for red flag indicators that will determine if further investigation and referral to special investigation unit (SIU) is needed. They also collaborate with examiners, supervisors and EFW examiners to reach mutual decisions on the disposition of claims that have been investigated. Duties & Responsibilities: Collaborate with the examiner teams to identify claims in need of further investigation. Work with examiners, customers, vendors, and other resources to gather information to establish facts of loss and if potential fraud indicators exist. Conduct objective, fair, thorough, and timely investigations, and reviews. Ensure processing of the claims are handled in accordance with regulation time frame. Submit claims to SIU through the database for assist or referral when fraud indicators are present. Return to examiner for normal claim processing when all red flag indicators have been ruled out. Generate detailed denials based on...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: Prepares quotes and assists brokers and Sales Representatives with information as needed. May provide administrative support to others.  Our employees work a hybrid schedule. On the days we are not in the office, our teams are able to collaborate using video and screen sharing technology which means you'll feel like you’re part of the team while also enjoying the convenience of working from home. At...

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: Join our team! Successful and growing title insurance agency seeks a highly self-motivated, detail-oriented, and experienced Funding Coordinator with a positive attitude to be a part of our team. This is an excellent position for a candidate with experience in any of the following areas: Escrow/Closing, Title, and Real Estate Financial Services. Qualified candidates must have the ability to...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Claims Examiner - Workers Compensation (REMOTE - NY License Required, PA exp highly preferred) A valid New York Workers’ Compensation Adjuster License is required. Additional experience handling claims in other Northeast states—particularly Pennsylvania—is strongly preferred Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world’s best brands?   Apply your workers...