5 customer service representative ii jobs found

The Account Manager is responsible for interacting with customers on an executive level and acting as an extension of the client; understanding and communicating agreed upon expectations to field offices and increasing the market share of business by providing service that meets and exceeds customer expectations, stewardship reporting, commitment to customer goals, and introducing/selling/implementing additional services. This a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Provide consultative customer services for one or more new or established accounts Introduce new services independently or with assistance as needed Handle local or regional accounts Manage accounts with revenue in one region and a minimum revenue amount of $1m per account with a combined revenue for all accounts of over $3m. Revenue growth with existing accounts Accounts Receivable - Responsible for all aspects of collections in conjunction with the respective operations...

The Utilization Review Case Manager gathers demographic and clinical information on prospective, concurrent and retrospective in-patient admissions and out-patient treatment, certifies the medical necessity and assigns an appropriate length of stay while supporting the goals of the Case Management department and of CorVel. This is a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Identifies the necessity of the review process and communicates issues of concern to the appropriate claims staff/customer Collects data and analyzes information to make decisions regarding certification or denial of treatment Documents all work in the appropriate manner Promotes utilization review services with stakeholders Additional duties as assigned   KNOWLEDGE & SKILLS:  Must have thorough knowledge of both CPT and ICD coding Ability to interface with claims staff, attorneys, physicians and their representatives, as well as advisors/clients and coworkers...

Company Farm Family Farm Family specializes in farm and ranch protection with a wide range of products including flexible farm packages, business owner policies, commercial package, workers compensation, commercial auto and select personal auto coverage. Farm Family is a leader in serving the Northeast and Mid-Atlantic markets and is pursuing growth across the U.S. The Farm Family entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description S ummary:    The   Distribution   Support team serves to provide excellent service to   Distribution   personnel (agents, Customer Service Representatives (CSRs), Multiple Line General Agents (MLGAs))   regarding   one or more disciplines (life, personal, ag & commercial). The   Distribution   Support Specialist II contr ibutes   a hig h level   of service to one or more lines of business (life, personal, ag & commercial).     Employees in this role...

Overview The AmTrust Vested Insured Partnership (VIP) program is a captive program that enables agents and insureds to share in the financial success of their policies placed with AmTrust. The Business Analyst will report to the Vice President, Finance and VIP Program to handle administration of AmTrust’s VIP program and provide sales support to AmTrust sales professionals. Responsibilities Requirements:  Bachelor’s Degree preferred. 5+ years of insurance carrier experience, specifically with sales and underwriting support, processing and customer service. Strong interpersonal skills. Strong organizational skills. Ability to gather and analyze information effectively. Ability to communicate effectively with insurance agencies and AmTrust’s sales and underwriting professionals.   Responsibilities: Set up and maintenance of VIP codes. Monitor VIP value-added services for VIP members, including but not...

Description This role is primarily remote in the state of New York except for required appearances.   At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you’ll represent Liberty Mutual and our policyholders in moderately complex civil litigation matters involving claims for monetary damages or compensation for personal injuries or property damage of moderate value.   Liberty Mutual is seeking a skilled and...