854 customer service specialist jobs found

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management. JOB SUMMARY: The Customer Representative works with advisors and line-of-business specialists to analyze client data, evaluate needs and help create effective risk management solutions designed to meet clients’ financial goals. In addition, this...

Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description A Brief Overview The Customer Service Specialist – Product Systems is expected to provide customer service to users of the department’s current Rate, Quote, Bind, Issue (RQBI) application.  This role will work onsite 5x per week from our Omaha NE or Richmond VA office location. Must be willing to work one Saturday per month for 2-4 hours. Essential Job Responsibilities Assist Product Systems Specialist in providing business support for the department’s Rate, Quote, Bind, Issue (RQBI) system. Work with our external agents and internal users with questions regarding the RQBI system. Providing excellent customer...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Braishfield Associates, a division of Hull & Company, LLC is seeking a Customer Service Specialist to join our team in Orlando, FL.  The primary responsibility of this role is to service customer accounts. How You Will Contribute: Set up New and Renewal client records Review applications Bind New and Renewal policies Issue policies as necessary Follow up for missing file documentation (loss runs, applications, etc.) Issue, Invoice and Process endorsements, cancellations, reinstatements and non-renewals; or other policy servicing tasks Order loss control reports, follow up for compliance of recs Compliance with Quality Control guidelines Other activities, duties, projects or tasks as assigned Licenses and Certifications: 2-20 license (within 90 days of employment) Skills &...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Braishfield Associates, a division of Hull & Company, LLC is seeking a Customer Service Specialist to join our team in Orlando, FL.  The primary responsibility of this role is to service customer accounts. How You Will Contribute: Set up New and Renewal client records Review applications Bind New and Renewal policies Issue policies as necessary Follow up for missing file documentation (loss runs, applications, etc.) Issue, Invoice and Process endorsements, cancellations, reinstatements and non-renewals; or other policy servicing tasks Order loss control reports, follow up for compliance of recs Compliance with Quality Control guidelines Other activities, duties, projects or tasks as assigned Licenses and Certifications: 2-20 license (within 90 days of employment) Skills &...

The Senior Customer Specialist serves as a trusted escalation resource and relationship builder for the Park Avenue Wealth Management Customer Service Desk. This individual is responsible for supporting complex advisor, client, and internal partner inquiries, acting as the first point of contact for escalations, and ensuring that each interaction is handled with accuracy, empathy, professionalism, and ownership. This role is designed for an experienced service professional who can navigate complex situations, build trust with advisors and internal stakeholders, identify recurring service trends, and partner with team leaders to improve training, procedures, and operational effectiveness. The Senior Customer Specialist helps create meaningful service experiences that reinforce confidence in the Wealth Management Customer Service Desk and strengthen relationships across Park Avenue Wealth Management. Key Responsibilities Escalation and Complex Issue Management Serve as...

When it comes to making a meaningful difference in the lives of our customers and employees, USAble Life is always ready.  We are a diverse group of individuals working together to go the extra mile. Through our DEI initiatives, employees feel empowered to bring their talents and voice to our culture. Our passion for delivering the best products is matched only by our passion for our people. We are committed to making a meaningful difference in the lives of others which extends beyond our office walls. USAble Life has a long tradition of supporting our communities, and we’re proud of the fact that our employees share that commitment.   We have been recognized as a “Best Places to Work” in Arkansas, Florida, and Hawaii. You’ll be rewarded with opportunities for personal and professional development and opportunities for advancement.  This, coupled with our engaging culture and a comprehensive benefits package, ensures we are committed to our employees.     Check out...

Job Description: We are looking to add a Client Service Specialist to join our Property Casualty team in Minneapolis, MN . Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes!   Essential Responsibilities: Prepares certificates, binders, and auto ID cards. Invoice agency bill transactions for new and renewal policies, monthly installments, endorsements, and audits. Ensure accuracy of invoicing and work with accounting to resolve any discrepancies. Order policy changes from carriers, update agency management system/exposure schedules and set follow-up tasks. Investigates and corrects omitted items and commission differences on premium discrepancies (policies, audits and endorsements) Gather quotes from online platforms Assess quotes and binders on accounts for accuracy and prepare proposal documents for clients   Qualifications: ·...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group is seeking a Commercial Lines Account Specialist to join our growing team in Madison, WI.   The Commercial Lines Account Specialist is an integral position in the production and service team. In this role, you will provide support for your production team and perform hands-on work with each account to ensure your team’s success. Your organization, tasks, and personal presentation have a direct impact on your team’s performance. Your team will count on you for accuracy, efficiency, and composure.   How You Will Contribute: Supports Account Managers, Producers, and other internal employees to ensure ARMR client expectations and standards are upheld  Processes changes, as needed, checking for consistency and documenting in ARMR’s management system (Applied Epic)  Builds...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Digital/Technical Product Manager Lead - Customer Identity and Access Management (IAM), you will lead the discovery, delivery, and performance of digital and technology products and their experiences for USAA and its members. Collaborate with technology, architecture, experience, information security, fraud,...

Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   *** Must Reside within 50 miles from Tampa, Florida*** Location Details: Hybrid – Tampa, Florida Position Schedule / Shift: Monday-Friday 8am-5pm ET Position Summary: As a Pre-Litigation Bodily Injury Adjuster , you will be at the forefront of resolving complex injury claims and delivering meaningful outcomes for customers during some of life's most challenging moments. In this highly impactful role, you will investigate, evaluate, negotiate, and resolve bodily injury claims before litigation, leveraging your expertise. This position offers an exciting opportunity to make informed decisions, manage a dynamic caseload, and play a key role in achieving exceptional claim results through proactive engagement and strategic claim handling. Key Responsibilities: In this position, you will have the opportunity to:...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This position is designated to provide critical support to the Field Property Claims Team. The role requires a high level of flexibility, with travel expectations of up to 80% depending on business needs. The individual will be deployed to assist in maintaining operational continuity, ensuring service quality, and supporting team performance across various regions. Assignments may vary in duration and location, and the ability to quickly adapt to new environments...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. #LI-KP1 #LI-Remote Job Description Summary Do you have a strong desire to provide prompt, courteous and fair service to customers? Are you a skilled investigator, negotiator and communicator? If you thrive in an environment where you can problem-solve workers’ compensation claims resolution, while following processes that provide fair resolution, customer satisfaction and cost management, then we want to hear from you! As a Claims Specialist, you’ll...

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This position will be located in Ft. Collins, CO or a location north of Denver with field expectations. Due to travel expectations a company vehicle will be provided. Financial advisor experience preferred. The ideal candidate will have the following: Strong presentation and communication skills for effective seminar delivery. Excellent relationship-building abilities to foster connections with clients and stakeholders. Leadership skills to guide and support a team of...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Territory: This role covers Northern VA and surrounding areas. Ideal Candidate Locations: The ideal candidate will live in Northern VA or surrounding area.   This is a work-from-home position with day travel to policy locations (on average 3-4 days a week) via company vehicle (personal use, gas and maintenance included). Claims inspections will include onsite and virtual inspection. Depending on claim volume, this role may also support additional...

Job Description: The Implementation Specialist is responsible for supporting the successful planning, installation, configuration, testing, conversion, and implementation of CSI's NuPoint core banking solutions and related technologies. This role serves as a key liaison between customers, core providers, vendors, and internal CSI teams to ensure implementations are completed accurately, on schedule, and with a high level of customer satisfaction.  The position combines customer-facing project coordination responsibilities with hands-on technical implementation work. The Implementation Specialist assists with software deployments, data conversions, user setup, troubleshooting, testing, training, and go-live activities while helping customers successfully transition to CSI solutions.   What You'll Do Customer Communication & Project Coordination Serve as a primary point of contact for assigned implementation projects. Communicate effectively with bank...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance 🌟 Sedgwick Irving Open House Hiring Event: Meet Your Future Team & Launch Your Career! 🌟 🌟 Sedgwick Irving Open House Hiring Event: Meet Your Future Team & Launch Your Career! 🌟   Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. The company provides a broad range of resources tailored to our clients’ specific needs in casualty, property, marine, benefits, brand protection and other lines. Every day, in...

Exec Consultant Risk Eng - KR07HE Sr Consultant Risk Engineering - KR08DE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.           At The Hartford, our Risk Services organization exists to help people and businesses thrive by working directly with customers to assess risk, improve resilience, and deliver practical risk mitigation solutions that make a measurable difference. We partner with customers throughout their lifecycle to identify exposures, reduce losses, and strengthen operational performance—combining consultative expertise, technology enabled risk solutions, and data driven insights to improve outcomes before and after a loss. By integrating risk assessment, prevention, and recovery with the broader insurance...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description Responsible for investigating and confirming the facts of loss for the most complex Homeowners Claims. Determines coverage, damages and otherwise adjusts and negotiates claims within limit of authority. This role provides guidance and direction to junior employees. This is a remote role servicing our Northeastern territory. Candidates should be located in either Eastern or Central time zones. Key Responsibilities Applies extensive experience in the Adjuster II level or a rotation into a specialty position (Coverage, Investigation Specialist, Litigation, Large Loss, Water Mitigation, Desk...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description Responsible for investigating and confirming the facts of loss for the most complex Homeowners Claims. Determines coverage, damages and otherwise adjusts and negotiates claims within limit of authority. This role provides guidance and direction to junior employees. This is a remote role servicing our Northeastern territory. Candidates should be located in either Eastern or Central time zones. Key Responsibilities Applies extensive experience in the Adjuster II level or a rotation into a specialty position (Coverage, Investigation Specialist, Litigation, Large Loss, Water Mitigation, Desk...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description Responsible for investigating and confirming the facts of loss for advanced automobile accidents. Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority. National General is seeking an Auto Attorney-Represented Claims Adjuster to investigate, evaluate, and resolve complex auto claims involving attorney representation. In this role, you will determine coverage, assess liability and damages, negotiate settlements within authority limits, and work directly with attorneys, claimants, and other stakeholders to achieve fair claim resolutions....