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Full Time customer service team lead Illinois

164 customer service team lead jobs found

BP&C, Shared Services Inc. (American National & Argo Group)
10/10/2026  
Garage Bodily Injury Claims Adjuster
Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description Any employee, in any Clearbrook office, can apply for this opportunity and stay in their current location. Summary:    We are looking for a highly capable  Garage Bodily Injury Claims Adjuster to join our team and work from either our Omaha, NE or Richmond, VA office.  Alternatively, we can also fill this role in our offices in Albany, NY, Chicago, IL, and Los Angeles, CA offices. We work together in the office five days a week in order to strengthen our culture, build team connections, and drive profitability.   The position reports to a manager based in Denver and is focused on adjudicating commercial Garage Bodily Injury...
BP&C, Shared Services Inc. (American National & Argo Group) Chicago, IL Full Time
Sedgwick
10/10/2026  
Claims Team Lead - Workers Compensation | Jurisdiction: IL, MN, MI, WI, IA, IN | Licensing: Home State Required (Hyrbid)
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Claims Team Lead - Workers Compensation | Jurisdiction: IL, MN, MI, WI, IA, IN | Licensing: Home State Required (Hyrbid) Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world’s best brands?    Deliver innovative customer-facing solutions to clients who represent virtually every industry and comprise some of the world’s most respected organizations.   Be a part of a...
Sedgwick IL Full Time
Sedgwick
10/10/2026  
Disability Representative Sr
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Disability Representative Sr PRIMARY PURPOSE : Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due and making timely payments/approvals and adjustments, medically managing disability claims including comorbidities, concurrent plans, and complex ADA accommodations; coordinates investigative efforts, thoroughly reviews contested claims,...
Sedgwick Chicago, IL Full Time
AmTrust Financial
10/09/2026  
Vice President, Underwriting
Overview The VP, Underwriting role is an experienced professional that should have a proven track record of leading functional leaders and teams and building profitable commercial lines books distributed via independent agencies, brokers, and wholesale partners, targeting small, middle-market and complex risks across various targeted industries. classes. The VP, Underwriting will be a “hands-on” technical expert focused on targeting a wide variety of commercial risks throughout the U.S. across. This individual maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization. Reports to the Vice President – Midwest Region and has Underwriting responsibility across the 12 Midwest States: IL, IN, IA, KY, MI, MN, MO, ND, OH, SD, WI and WV Responsibilities · Leads leaders and a team that underwrites a profitable book of small, middle market and complex risks, employing the...
AmTrust Financial Chicago, IL Full Time
Nationwide
10/08/2026  
AVP, Sales & Distribution - Personal and Small Commercial Lines
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Job Description Summary Do you thrive on shaping profitable growth, strengthening agency relationships and turning sales and distribution strategy into market results? If you are ready to lead people, programs and partnerships across Personal and Small Commercial, we want to know more about you! As AVP, Sales & Distribution - Personal and Small Commercial, you will establish strategy and lead execution for profitable sales, distribution and agency growth...
Nationwide IL Full Time
Allstate
10/08/2026  
Property Adjuster - Field Estimating - Chicago, IL
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description A day in the life of a Field Property Adjuster, and what it takes to do the job!    As a Field Property Adjuster, you will provide exceptional service to our policyholders. Your primary responsibility will involve traveling to our customers' homes to conduct on-site inspections, investigate coverage, prepare estimates, and settle claims promptly and efficiently. Additionally, you will handle virtual claims countrywide, leveraging various platforms and software such as Xactimate and ClaimsX Video Collaboration. Your...
Allstate Chicago, IL Full Time
Sedgwick
10/08/2026  
Advocacy Coordination Team Specialist
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Advocacy Coordination Team Specialist PRIMARY PURPOSE :   Actively researches, resolves, and administers escalated inquires for all lines of business, including but not limited to Family Medical Leave (FMLA), complex paid and unpaid state, military, and company-specific leaves, accommodations, disability and statutory claims. Provides excellent customer service displaying care and empathy to callers regarding claims and executes technical and jurisdictional requirements...
Sedgwick Chicago, IL Full Time
BP&C, Shared Services Inc. (American National & Argo Group)
10/08/2026  
Garage Property Damage Claims Adjuster
Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description Summary:    We are looking for a highly capable Garage Property Damage Claims Adjuster to join our team and work from either our Omaha, NE office.  Alternatively, we can also fill this role in our offices in Albany, NY, Richmond, VA, Chicago, IL, or Los Angeles, CA offices . We work together in the office five days a week in order to strengthen our culture, build team connections, and drive profitability. The position reports to a manager based in Denver and is focused on adjudicating commercial Garage Property Damage claims to provide superb results for our clients. Information about the specialized underwriting business that...
BP&C, Shared Services Inc. (American National & Argo Group) Chicago, IL Full Time
Freeway Insurance Services America
10/07/2026  
Insurance Sales Manager
Sign-On Bonus Opportunity of up to $1,000* Pay Range: $17 - $19 / hour Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Comprehensive paid training and licensing with continuous on-going training and mentorship Recognition culture Comprehensive Benefits package including medical, dental, vision and life insurance Retirement Plan: A 401K plan with a percentage of company-matched contributions Fitness: Discount gym membership to over 12,200 fitness centers and 9,300 on-demand workout videos including a $15 a month reimbursement. Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident...
Freeway Insurance Services America Chicago, IL Full Time
Freeway Insurance Services America
10/07/2026  
Insurance Sales Manager
Sign-On Bonus Opportunity of up to $1,000* Pay Range: $17 - $19 / hour Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Comprehensive paid training and licensing with continuous on-going training and mentorship Recognition culture Comprehensive Benefits package including medical, dental, vision and life insurance Retirement Plan: A 401K plan with a percentage of company-matched contributions Fitness: Discount gym membership to over 12,200 fitness centers and 9,300 on-demand workout videos including a $15 a month reimbursement. Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident...
Freeway Insurance Services America Fairview Heights, IL Full Time
Independence Pet Group
10/07/2026  
Director, Compensation
Established in 2021,   Independence Pet Holdings   is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.   We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.  Job Summary:  Doubtless is seeking a Director, Compensation who will report to the Sr. Director, Total Rewards at Doubtless North America. This will be a key role in helping the business grow the compensation practice, working day to day compensation operations, incentive plan administration and deliver...
Independence Pet Group IL Full Time
Independence Pet Group
10/07/2026  
Senior Director, Technology Leader
Established in 2021,   Independence Pet Holdings   is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.   We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.  Job Summary: The Senior Director will lead a multi-brand business unit to drive consolidated roadmaps, tracking, budget, and delivery of all technology projects. This role will work closely with senior leadership to: Align technology execution to business outcomes Driving roadmaps including moving...
Independence Pet Group Chicago, IL Full Time
Independence Pet Group
10/07/2026  
Manager, Workforce Management
Established in 2021,   Independence Pet Holdings   is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.   We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.  Job Summary: PTZ Pet Insurance is seeking a Manager of Workforce Management who is responsible for leading workforce planning, forecasting, scheduling, real-time performance management, and capacity planning for a high-volume pet insurance contact center. This role ensures the organization has the right...
Independence Pet Group Chicago, IL Full Time
Pet Partners Pet Insurance
10/07/2026  
Manager, Workforce Management
Established in 2021,   Independence Pet Holdings   is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.   We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.  Job Summary: PTZ Pet Insurance is seeking a Manager of Workforce Management who is responsible for leading workforce planning, forecasting, scheduling, real-time performance management, and capacity planning for a high-volume pet insurance contact center. This role ensures the organization has the right...
Pet Partners Pet Insurance Chicago, IL Full Time
Pet Partners Pet Insurance
10/07/2026  
Director, Compensation
Established in 2021,   Independence Pet Holdings   is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.   We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.  Job Summary:  Doubtless is seeking a Director, Compensation who will report to the Sr. Director, Total Rewards at Doubtless North America. This will be a key role in helping the business grow the compensation practice, working day to day compensation operations, incentive plan administration and deliver...
Pet Partners Pet Insurance IL Full Time
Pet Partners Pet Insurance
10/07/2026  
Senior Director, Technology Leader
Established in 2021,   Independence Pet Holdings   is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.   We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.  Job Summary: The Senior Director will lead a multi-brand business unit to drive consolidated roadmaps, tracking, budget, and delivery of all technology projects. This role will work closely with senior leadership to: Align technology execution to business outcomes Driving roadmaps including moving...
Pet Partners Pet Insurance Chicago, IL Full Time
AAA - Auto Club Group (ACG)
10/05/2026  
Life Sales-Strategic Accounts
Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   Location Details: Remote with travel up to 50% in various states (will decrease to 25% in the future) Position Schedule / Shift: Monday-Friday 8am-5pm (hours may shift based on business needs) Position Summary: This role serves as a strategic business partner to AAA-appointed Independent Agents, providing consultative support to drive Life, Health, and Annuity sales growth. The position identifies new business opportunities, develops sales pipelines, and aligns ACG solutions with agency and client needs. By leveraging product expertise and strategic selling techniques, this role influences agency performance and strengthens long-term partnerships. Success in this position directly supports revenue growth, expands market penetration, staff development, and positions ACG as a preferred Life insurance partner. Key Responsibilities: Responsible for building trust and developing...
AAA - Auto Club Group (ACG) IL Full Time
AAA - Auto Club Group (ACG)
10/05/2026  
Insurance Sales Agent - Arlington Heights
Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   This is a relationship driven sales role with long-term income potential through commission.  We know building a client base takes time, which is why we offer ramp-up earnings support during your first months as you grow your pipeline and book of business $2,500 New Agent Ramp-up Incentive This supports your transition by providing additional income as you develop your pipeline and build a strong foundation for long-term success If you enjoy helping people, building relationships, and earning more through performance, we’ll provide the training, tools, and support to help you succeed Success in this role comes from: Consistent outreach Proactive engagement with prospective clients Strong follow-up Community networking Building trust with clients Location Details: Arlington Heights, Il · [Insert location specifics. While locations pulls into the...
AAA - Auto Club Group (ACG) Arlington Heights, IL Full Time
AAA - Auto Club Group (ACG)
10/05/2026  
Insurance Agent - Joliet, IL
Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   This is a relationship driven sales role with long-term income potential through commission.  We know building a client base takes time, which is why we offer ramp-up earnings support during your first months as you grow your pipeline and book of business $2,500 New Agent Ramp-up Incentive This supports your transition by providing additional income as you develop your pipeline and build a strong foundation for long-term success If you enjoy helping people, building relationships, and earning more through performance, we’ll provide the training, tools, and support to help you succeed Success in this role comes from: Consistent outreach Proactive engagement with prospective clients Strong follow-up Community networking Building trust with clients Location Details: This position will be on-site located at our Joliet, IL branch.  Position Schedule /...
AAA - Auto Club Group (ACG) Joliet, IL Full Time
AAA - Auto Club Group (ACG)
10/05/2026  
Insurance Sales Agent - Bloomington, IL
Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   This is a relationship driven sales role with long-term income potential through commission.  We know building a client base takes time, which is why we offer ramp-up earnings support during your first months as you grow your pipeline and book of business $2,500 New Agent Ramp-up Incentive This supports your transition by providing additional income as you develop your pipeline and build a strong foundation for long-term success If you enjoy helping people, building relationships, and earning more through performance, we’ll provide the training, tools, and support to help you succeed Success in this role comes from: Consistent outreach Proactive engagement with prospective clients Strong follow-up Community networking Building trust with clients Location Details: This position will be on-site located at our Bloomington, IL branch.  Position...
AAA - Auto Club Group (ACG) Bloomington, IL Full Time

 

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