182 customer service team lead jobs found

At American Family Insurance, we believe in more than just providing coverage—we’re here to stand by our customers when they need us most. As a Senior Litigation Attorney, you’ll play a vital role in protecting our policyholders, guiding them through challenging times, and ensuring their voices are heard in the legal system. Position Compensation Range: $113,000.00 - $194,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Why Choose American Family Insurance? Purpose-Driven Work:  Help real people navigate complex legal challenges. Your expertise will make a difference in their lives and communities Career Growth:  Build a long-term career with us. Gain valuable litigation experience, sharpen your trial skills, and develop specialty expertise in areas like auto, property, workers’ compensation, and more Supportive Team Culture:...

Description Summary: Join Huntington: Where Innovation Meets Excellence Huntington is seeking a passionate and customer‑centric Technical Product Owner / Solution Consulting superstar to lead our Platform Onboarding and Customer Success team. This role focuses on ensuring successful adoption of Huntington’s enterprise platforms—specifically the Google Cloud Platform (GCP)-based API Gateway, Enterprise Event Hub (EEH), and Enterprise Query Hub (EQH). You will work closely with internal engineering teams, delivery teams, and stakeholders across the bank to help them onboard to these platforms, adopt standardized capabilities, and realize the value of our enterprise solutions. As the Technical Product Owner for Platform Onboarding & Customer Adoption, you will help define the onboarding experience, simplify the path to platform adoption, and ensure our internal customers understand, leverage, and benefit from...

Description Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals.  Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better.  As a Branch Manager, you are responsible for management of the branch; leading all facets of sales, service and operations of the branch; coaching on existing processes, leading the team in achieving budgeted production goals, acquiring new consumer and business customers; initiating referrals to partners, and deepening all existing customer relationships proactively driving business inside and outside of the branch; and responsible for consistent business development and calling program. Duties & Responsibilities: Managing portfolio of high value consumer and...

Description Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals.  Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better.  As a Branch Manager, you are responsible for management of the branch; leading all facets of sales, service and operations of the branch; coaching on existing processes, leading the team in achieving budgeted production goals, acquiring new consumer and business customers; initiating referrals to partners, and deepening all existing customer relationships proactively driving business inside and outside of the branch; and responsible for consistent business development and calling program. Duties & Responsibilities: Managing portfolio of high value consumer and...

Description Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals.  Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better.  As a Branch Manager, you are responsible for management of the branch; leading all facets of sales, service and operations of the branch; coaching on existing processes, leading the team in achieving budgeted production goals, acquiring new consumer and business customers; initiating referrals to partners, and deepening all existing customer relationships proactively driving business inside and outside of the branch; and responsible for consistent business development and calling program. Duties & Responsibilities: Managing portfolio of high value consumer and...

Description Summary: As a Site Reliability Engineer (SRE) Level II, you will play a key role in maintaining the availability, scalability, and performance of critical infrastructure and services. You will be responsible for building and automating solutions that enhance system reliability and support continuous delivery. In this role, you will handle more complex operational tasks and incidents, provide mentorship to junior SREs, and collaborate with development teams to ensure systems are designed for reliability from the ground up. Incident Management : complex incidents, and ensure service uptime.   Lead troubleshooting efforts for high-impact production issues, providing detailed root cause analysis (RCA) and preventative measures. Participate in on-call rotations, acting as an escalation point for Level 1 SREs during major incidents. Automation & Infrastructure as Code (IaC):   Develop...

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This Hybrid Wholesaler role will support our Life business working with our RIA and fee-based partners. This remote position can be located anywhere in the US, but the strong preference is for the person to be East of the Mississippi River. This is a G.99 band role. #LI-COLE Job Description Summary Do you enjoy connecting with people to promote solutions that can improve the financial wellbeing of customers? If you can form lasting relationships, solve challenges with outstanding...

Description Job Summary: As a Treasury Management Advisor III - Corporate Healthcare, you will play a pivotal role in driving the growth and success of our treasury management business at Huntington Bank. You will deliver sophisticated treasury solutions tailored to complex business needs and take full ownership of the sales cycle for cash management, liquidity, card, and merchant services deals. This includes the full sales cycle, from initial prospecting and consultative discovery through proposal, negotiation, and implementation. In this role, you will act as a trusted advisor to both clients and prospects, providing insightful guidance and strategic advice on treasury management practices. Your ability to understand and anticipate the unique requirements of each client will be crucial in delivering value-added solutions that enhance their financial operations. Duties & Responsibilities Strategic...

If you’re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let’s talk. At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The Director of Talent Acquisition serves as a key strategic leader responsible for shaping and advancing Nationwide’s enterprise talent strategy. This Director will lead a high‑performing team—including a Talent Acquisition Manager supporting the Property & Casualty (P&C) business—and is accountable for driving long‑term vision, operational excellence, and a modernized, data‑driven recruiting function. The preferred candidate will demonstrate exceptional capability in talent market intelligence, strategic sourcing, and workforce forecasting to elevate how we attract, engage, and secure top talent at scale. This leader must excel at...

Description Duties and Responsibilities:   This role reports into the Head of Digital   Strategy ,   and   connects  the Consumer Facing AI product line with   Data & Analytics partners to ensure priorities are translated into clear, actionable roadmaps, models, and data products that drive measurable outcomes that support business needs.   Analytics Solutions:   Lead the design and delivery of classification, prediction and segmentation models to understand customer behavior and lifecycle dynamics to inform acquisition targeting, retention strategies, cross-sell optimization , cost saving and   revenue growth initiatives.   Cross-Functional Coordination: Serve as the primary liaison between Business Segment Product Managers, Business Analytics, Enterprise Analytics, and the Chief Data and Architecture Office for analytics projects and value streams. Translate...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description A day in the life of a Represented Bodily Injury Adjuster, and what it takes to do the job! As a Represented Bodily Injury Adjuster, your main focus will be investigating automobile accidents involving single or multiple vehicles, which result in property damage and/or bodily injury with attorney/litigation involved. You will have the convenience of working remotely from your home while efficiently handling your responsibilities. You will assess coverage, liability, and damages while providing exceptional customer service throughout your...

Sign-On Bonus Opportunity of up to $1,000* Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Comprehensive paid training and licensing with continuous on-going training and mentorship Recognition culture Comprehensive Benefits package including medical, dental, vision and life insurance Retirement Plan: A 401K plan with a percentage of company-matched contributions Fitness: We reimburse up to $15 a month to an employee for their gym Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. We even offer pet insurance Our Company: Confie and its family of companies - Freeway,...

Description Job Description Summary The Digital Site Reliability Engineer (SRE) - GCP Cloud Adoption Engineer is responsible for facilitating the migration, adoption, and optimization of Google Cloud Platform (GCP) services within the organization. Job Description Summary: This role combines deep expertise in cloud technologies with a strong focus on reliability, scalability, and automation, ensuring that digital services are robust, efficient, and aligned with business objectives. The engineer will work cross-functionally with development, operations, and security teams to implement best practices and drive innovation in cloud infrastructure Duties and Responsibilities: Cloud Adoption Strategy: Collaborate with stakeholders to develop and execute strategies for adopting GCP services, including migration planning, architecture design, and implementation. Reliability Engineering:...

Description Summary: With minimal guidance, and in accordance with HBI project methodology, provides leadership that promotes and supports the development, implementation, and completion of small to medium size projects. Projects are typically characterized as having low to medium visibility and risk. Works with business unit manager(s) and project sponsor to establish the project scope, deliverables, budget, and schedule. Manages projects on an on-going basis to identify risks, implement changes, monitor and communicate progress. Ensures team members are managed effectively and kept informed of all related issues. Ensures project deliverables meet customer needs. Coordinates and supports the bank segment referral activity with executive management team of Huntington Insurance as well as other assigned business segment goals by providing project management services. Provides project support, monitors and provides...

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The Manager, Business Insights will lead ALO’s data strategy and mature how the organization leverages data, reporting, analytics, and AI‑enabled insights to drive business decisions. This leader will introduce governance, prioritize demand, and create consistency across all reporting and analytics efforts within ALO. This role directly leads the ALO Data & Reporting team, ensuring scalable processes, clear prioritization, and excellence in execution. The manager will also partner closely with...

Established in 2021,   Independence Pet Holdings   is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.   We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.  Embrace Pet Insurance , a subsidiary of IPH, is leading the way in redefining pet health insurance in the U.S. We’re committed to open and honest communication, products that earn the trust of our Embraced pet parents, and customer service that’s both personal and professional. Join an award-winning team at...

Established in 2021,   Independence Pet Holdings   is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.   We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.  Embrace Pet Insurance , a subsidiary of IPH, is leading the way in redefining pet health insurance in the U.S. We’re committed to open and honest communication, products that earn the trust of our Embraced pet parents, and customer service that’s both personal and professional. Join an award-winning team at...

Description Summary:   The Analytics Product Owner is responsible for defining and executing the end-to-end strategy for analytics products that drive business value across segments. This role bridges strategic priorities and technical execution, ensuring that analytics solutions meet evolving business needs and deliver measurable impact.   Duties and Responsibilities:   This role reports into the Head of Digital   Strategy ,   and   connects the Wealth Management product line with   Data & Analytics partners to ensure priorities are translated into clear, actionable roadmaps, models, and data products that drive measurable outcomes that support business needs.   Analytics Solutions:   Lead the design and delivery of classification, prediction and segmentation models to understand customer behavior and lifecycle dynamics to inform acquisition targeting,...

Established in 2021,   Independence Pet Holdings   is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.   We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.  About Clarus   Clarus is a pet health data technology company modernizing how information flows between insurers, veterinarians, and pet owners. We build cloud-native platforms that power automation, real-time decisioning, and trusted data exchange across the pet healthcare ecosystem. Our engineering...

Established in 2021,   Independence Pet Holdings   is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.   We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.  About Clarus   Clarus is a pet health data technology company modernizing how information flows between insurers, veterinarians, and pet owners. We build cloud-native platforms that power automation, real-time decisioning, and trusted data exchange across the pet healthcare ecosystem. Our engineering...