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Full Time customer service team lead Ohio

122 customer service team lead jobs found

Nationwide
10/13/2026  
Consultant, Business Insights - Customer Insights & Performance Optimization
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. It is our intention to fill this role in Columbus, Ohio, however, on occasion, applications from internal candidates that are working remotely who bring critical industry skills and relevant experience may considered. Associates in this role develop, train, run, and communicate analytical models to business partners and other end users while making connections to larger Nationwide Financial initiatives and goals. They lead financial and operational measurement projects, identifies relevant...
Nationwide OH Full Time
Allstate
10/13/2026  
Large Loss Contents Property Adjuster - Field Estimating - Columbus, OH
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description A day in the life of a Coordinated Property Adjuster, and what it takes to do the job! As a Coordinated Property Adjuster, you will be dedicated to providing exceptional service to our policyholders. Your primary responsibility will be handling escalated claims files involving complex contents damage to ensure our customers receive the highest level of support and resolution for these claims. Handle escalated claims files involving complex contents damage. Conduct a thorough coverage investigation of the loss and...
Allstate Columbus, OH Full Time
Westfield
10/12/2026  
Personal Lines Underwriting and Sales Manager
In Personal Lines, your work contributes to something bigger . You are part of a team that values your voice , champions your growth,  and provides room to work in ways that drive success. Guided by a clear strategy and strong partnerships,  your work makes a meaningful difference for agents, our customers, and each other.   Rooted in Westfield's culture of trust, collaboration,  and doing what's right , you are empowered  to bring ideas forward and help shape what comes next.   Job Summary The Personal Lines Underwriting & Sales Manager plays a key leadership role in developing underwriting talent, driving operational effectiveness, and supporting profitable business performance. This position leads the Personal Lines Underwriting Services Unit (PLU), fostering a high-performing, customer-focused team grounded in strong underwriting judgment, accountability, service excellence, and a proactive sales mindset. This position requires a confident underwriting...
Westfield Westfield Center, OH Full Time
Sedgwick
10/10/2026  
Disability Representative
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Disability Representative Disability Representative Our teams thrive together! We collaborate in person and embrace a flexible hybrid work style. To join us, you’ll need to live near our Dynamic Center of Excellence📍 7795 Walton Parkway suite 200 New Albany, OH 43054   ✨ What we offer: A stable, consistent work environment —both in-office and virtual A comprehensive training program to help you support employees and customers from some of the...
Sedgwick New Albany, OH Full Time
Sedgwick
10/10/2026  
Care Team Lead
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Care Team Lead Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near one of our centers of excellence:   Dubuque, IA   : 4141 Westmark Drive, Dubuque, IA 52002 Dublin, OH : 5500 Glendon Court Dublin OH 43016 New Albany, OH : 7795 Walton Parkway New Albany, OH 43054 Memphis, TN : 8125 Sedgwick Way, Memphis TN 38125 Southfield, MI : 300 Galleria Officentre Southfield MI 48034...
Sedgwick Dublin, OH Full Time
AmTrust Financial
10/06/2026  
Manager, Finance-Accounts Payable
Overview Summary:    The Manager, Finance role requires a strategic and results-driven leader focused on establishing best practices, optimizing processes, enhancing automation, strengthening internal controls, and delivering best-in-class service. This position is responsible for overseeing the daily operations of the Accounts Payable and Expense functions, including leading and developing team members, managing workflows, ensuring financial deadlines are met, and maintaining the accuracy and timeliness of payments and expense processing. The role partners with key stakeholders to support cash flow management, drive operational efficiencies, and lead departmental initiatives. Throughout all responsibilities, the Manager, Finance is expected to champion AmTrust’s mission, vision, and values while upholding the highest standards of integrity, accountability, and service excellence. Responsibilities   Lead, train, develop,...
AmTrust Financial Cleveland, OH Full Time
AAA - Auto Club Group (ACG)
10/06/2026  
Branch Customer Service - Lockport, IL
Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Job Description Location Details: This is an on-site opportunity located in our Lockport IL location   Position Schedule / Shift: Schedule will consist of hours worked· Monday - Friday, 8:30AM - 5:30PM with rotational hours on Saturday of 9:00AM - 1:00PM. Hours worked on Saturday will equal time off during the week in addition to Sunday. Position Summary Customer service talent is in demand, and today’s candidates want a role where they can build relationships, grow their skills, and make a real impact every day. As a Branch Customer Service Representative with The Auto Club Group, you’ll be the welcoming face of AAA—helping members with trusted products and services while driving satisfaction, sales, and long-term career growth. Key Responsibilities Member Service & Sales: Greet, service, and support members by promoting and selling membership, travel products,...
AAA - Auto Club Group (ACG) Columbus, OH Full Time
Nationwide
10/05/2026  
Commercial Building HVAC Services Manager
As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. We are seeking an experienced HVAC Service Building Manager to lead maintenance and service operations for commercial properties throughout the Arena District in Columbus, Ohio. This role combines hands-on technical expertise with people leadership, operational oversight, and a commitment to delivering exceptional customer service. The ideal candidate brings extensive HVAC experience, strong troubleshooting capabilities, and a proven ability to develop and lead high-performing teams. Preferred Qualifications Extensive experience servicing and maintaining commercial HVAC systems....
Nationwide OH Full Time
Nationwide
10/01/2026  
Senior Fire Alarm & Low-Voltage Networking Technician
As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Senior Fire Alarm & Low-Voltage Networking Technician Project Coordinator Position Summary We are seeking a highly skilled Senior Fire Alarm & Low-Voltage Networking Technician to support commercial properties. The ideal candidate has extensive experience installing, maintaining, troubleshooting, and supporting fire alarm systems, low-voltage infrastructure, and building network connectivity. This role requires strong technical expertise, advanced diagnostic skills, and the ability to ensure critical life-safety and communication systems operate reliably and in compliance with applicable codes...
Nationwide OH Full Time
Nationwide
10/01/2026  
Director, Underwriting - Life
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This is a high-impact opportunity for a market-facing underwriting leader who can bring together three strengths: sophisticated technical judgment, trusted distribution relationships, and the ability to develop people. The successful candidate will help shape a focused operating model in which dedicated underwriting teams align to national brokerage relationships, build capacity around the business coming through the door, and deliver a consistent, high-touch experience to producers and business...
Nationwide Grandview Heights, OH Full Time
Encova Insurance
09/30/2026  
Senior Commercial Lines Product Manager
The salary range for this job posting is $97,153.00 - $155,445.00 annually + bonus + benefits. Pay Type: Salary The above represents the full salary range for this job requisition. Ultimately, in determining your pay and job title, we'll consider your location, education, experience, and other job-related factors, and will fall within the stated range. Your recruiter can share more information about the specific salary range during the hiring process. Encova Insurance is seeking a Senior Commercial Lines Product Manager to join our team. We prefer candidates who reside near our corporate headquarters in Columbus, Ohio, and can work a hybrid schedule. However, we will also consider highly qualified candidates residing in any state where Encova is authorized to hire, as listed on our Careers page. We are also open to hiring at the Commercial Lines Product Manager level for candidates whose experience aligns more closely with that position rather than the Senior level....
Encova Insurance OH Full Time
Freeway Insurance Services America
09/25/2026  
Insurance Sales Manager
Sign-On Bonus Opportunity of up to $1,000* Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Comprehensive paid training and licensing with continuous on-going training and mentorship Recognition culture Comprehensive Benefits package including medical, dental, vision and life insurance Retirement Plan: A 401K plan with a percentage of company-matched contributions Fitness: We reimburse up to $15 a month to an employee for their gym Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. We even offer pet insurance Our Company: Confie and its family of companies - Freeway,...
Freeway Insurance Services America Lima, OH Full Time
MarshBerry
09/24/2026  
Data Analyst
MarshBerry, a subsidiary of Lincoln International, is growing! We are seeking a Data Analyst to join our team. We have a people-first, fast-paced, collaborative culture with plenty of opportunity for growth. MarshBerry has been successful in achieving growth objectives because of the trust our clients place in our talented team of professionals, and all MarshBerry colleagues play a critical role in directly or indirectly cultivating those trusted relationships. MarshBerry provides an environment where employees can learn, improve, and realize their career goals. We offer competitive benefits, hybrid work schedules, new challenges, and learning experiences. Job Details MarshBerry is currently seeking a Data Analyst for our Beachwood, OH office. The Data Analyst serves as a primary data management point of contact for 30-40 clients and will be responsible for administration of MarshBerry’s proprietary database, assisting with product development, and research projects....
MarshBerry Woodmere, OH Full Time
AAA - Auto Club Group (ACG)
09/24/2026  
Insurance Sales Agent - Lockport IL
Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   This is a relationship driven sales role with long-term income potential through commission.  We know building a client base takes time, which is why we offer ramp-up earnings support during your first months as you grow your pipeline and book of business $2,500 New Agent Ramp-up Incentive This supports your transition by providing additional income as you develop your pipeline and build a strong foundation for long-term success If you enjoy helping people, building relationships, and earning more through performance, we’ll provide the training, tools, and support to help you succeed Success in this role comes from: Consistent outreach Proactive engagement with prospective clients Strong follow-up Community networking Building trust with clients Location Details: This position will be on-site located at our Lockport, IL branch.  Position Schedule /...
AAA - Auto Club Group (ACG) Columbus, OH Full Time
Allstate
09/18/2026  
Property Adjuster - Field Estimating Cleveland, OH
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description A day in the life of a Field Property Adjuster, and what it takes to do the job!   Birmingham, AL As a Field Property Adjuster, you will provide exceptional service to our policyholders. Your primary responsibility will involve traveling to our customers' homes to conduct on-site inspections, investigate coverage, prepare estimates, and settle claims promptly and efficiently. Additionally, you will handle virtual claims countrywide, leveraging various platforms and software such as Xactimate and ClaimsX Video Collaboration. Your...
Allstate Cleveland, OH Full Time
Nationwide
09/17/2026  
Manager, Underwriting - Life
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Nationwide is seeking an experienced people leader to step into a critical Life Underwriting leadership role supporting traditional & fluidless underwriting processes. This is an opportunity to lead a team of underwriting professionals responsible for delivering strong service, sound risk assessment, and a consistent partner experience across the business. The ideal external candidate will bring a blend of deep life underwriting knowledge, proven people leadership, and the ability to lead...
Nationwide OH Full Time
Nationwide
09/16/2026  
Project Coordinator, Facilities - SS
If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Position Summary: The Mission Critical Project Coordinator is responsible for overseeing the daily operations, maintenance, and reliability of critical infrastructure systems in the facility. This role leads a team of technicians and contractors in maintaining uninterrupted operation of electrical, mechanical, HVAC, network cabling and backup power systems that support 24/7 mission-critical operations. This position ensures all maintenance activities are performed safely, efficiently, and in compliance with...
Nationwide Columbus, OH Full Time
Acrisure
09/05/2026  
Employee Benefits Account Executive
About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: Acrisure is seeking an Account Executive to join our growing team. Our Account Executives are pivotal in delivering exceptional service and innovative insurance solutions to our clients. In this role, you will be responsible for managing and growing a portfolio of...
Acrisure Maumee, OH Full Time
Allstate
09/02/2026  
Inside Property Adjuster - Hudson, OH (Hybrid)
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description A day in the life of an Inside Property Adjuster, and what it take to do the job! As an Inside Property Adjuster, you will be dedicated to providing exceptional service to our policyholders. Your primary responsibility will involve virtually inspecting damages, investigating coverage, preparing estimates, and settling claims promptly and accurately. You will be interacting with customers, contractors, and vendors through various software platforms such as Xactimate and ClaimsX Video Collaboration. This communication will take...
Allstate Hudson, OH Full Time
Allstate
08/22/2026  
Large Loss Contents Property Adjuster- Field Estimating - Cincinnati/Dayton, OH
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description A day in the life of a Coordinated Property Adjuster, and what it takes to do the job! As a Coordinated Property Adjuster, you will be dedicated to providing exceptional service to our policyholders. Your primary responsibility will be handling escalated claims files involving complex contents damage to ensure our customers receive the highest level of support and resolution for these claims. Handle escalated claims files involving complex contents damage. Conduct a thorough coverage investigation of the loss and ensure the...
Allstate OH Full Time

 

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