11 customer service team lead jobs found

Why GM Financial Bank? GM Financial Bank is a newly formed bank. Team members joining now will play a pivotal role in shaping the bank, which will offer auto finance and deposit products. Joining GM Financial Bank means an opportunity to help build a customer-focused bank from the ground up.  The VP Bank Compliance Monitoring will conduct:  activity and testing and monitoring of selected business processes and controls, and the initial due diligence and subsequent periodic reviews and monitoring of consumer service providers and other applicable vendors. The VP will promote integrity, ethical compliance and build upon our established culture of compliance. The VP will have contact and interaction with all levels of management and departments across the organization. In this role: Analyze complex issues, apply analysis and use sound judgment to make strategic decisions to promote regulatory compliance monitoring goals and objectives Lead teams to monitor both internal...

About the Role Engagement Type - Full time, fully remote consultant; ~6 - 24 month engagement Nearmap's Roof & Exterior Measurements (REM) program delivers aerial property measurement outputs - roof geometry, wall dimensions, window/door counts and measurement, and material classification - to insurance carriers, restoration contractors, and estimating platforms. As we scale toward broader carrier and commercial deployment, we are seeking a seasoned industry practitioner to serve as a full-time Subject Matter Expert (SME) Consultant embedded within the REM product team.  This role is a critical bridge between deep industry knowledge and product execution. The SME Consultant will inform us how we define measurement standards, evaluate output quality, shape process flows, and position our capabilities relative to the market. You will work directly with the VP of Product and product team as well as cross-functional leads spanning Engineering, Operations, and Go-to-Market....

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Allstate’s sales organization is growing its virtual workforce, and we are looking for highly motivated individuals that thrive in a fast-paced sales environment and enjoy being rewarded for their efforts. At Allstate, we are committed to offering a reputable product suite that protects people from life’s uncertainties so they can realize their hopes and dreams. As a full-time Insurance Sales Representative, you will: Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more in a work from home call...

The Roof and Exterior Measurement (REM) Strategic Account Executive will drive the expansion of Nearmap's Roof and Exterior Measurement suite across the Property & Casualty Insurance market. This role is responsible for identifying, developing, and closing complex REM opportunities with new strategic carriers, while also expanding Nearmap's REM suite within our existing book of 200+ insurance customers. The successful candidate will bring enterprise SaaS and claims/insurance technology sales experience, positioning Nearmap's owned-and-operated Roof and Exterior Measurement offering as the differentiated alternative to third-party measurement providers. You will lead with a customer-first mindset, navigate complex multi-stakeholder sales cycles, and consistently deliver results aligned with business goals. Key Responsibilities Sales Execution & Pipeline Management Identify, qualify, and close complex REM opportunities with new strategic carriers and expand within...

The Solutions Engineering Department at Nearmap is a highly technical group with diverse skillsets and backgrounds. We are made up of geographers, civil engineers, architects, and programmers who are all geospatial experts. We help our customers in various industries unlock the full value of Nearmap content by providing demonstrations that show how our 2D, 3D, and AI can be integrated into their existing applications to help them change the way they work.  The Solutions Engineer is responsible for technical discovery and solution design for moderate to complex sales opportunities in the Nearmap Government sales vertical. You will be the technical lead on an account team selling Nearmap’s complete product stack of 2D/3D/AI content to mid-size local government organizations by showcasing how Nearmap can change the way they work. You’ll leverage insights gained from customer interactions in the field to develop new methods of getting actionable insights from Nearmap content that...

As an Enterprise Account Executive (Commercial), you'll take ownership of a defined set of named accounts in the AECO vertical and drive both net new logo acquisition and account expansion. This could also include asset management. You'll be the first point of contact for prospective customers, making a compelling case for how aerial imaging can transform their workflows, and you'll structure and close deals with a thoughtful, strategic approach. On the growth side, you'll deepen relationships with existing customers by uncovering opportunities to expand their use of our products and drive broader adoption across their organizations. This role is built for someone who thrives in a dynamic, flexible environment and is excited to build on the strong foundation we've already established in this space.  Key Responsibilities Pipeline Generation & Opportunity Development Understand and apply Nearmap’s MEDPICC sales methodology and value selling framework to create engagement...

Why GM Financial Bank? GM Financial Bank is a newly formed bank. Team members joining now will play a pivotal role in shaping the bank, which will offer auto finance and deposit products. Joining GM Financial Bank means an opportunity to help build a customer-focused bank from the ground up.  The VP of Third-Party Risk Management leads the design, implementation and evolution of the Bank’s service provider governance framework. This leadership role serves as a subject matter expert in 2nd Line oversight of services provided to the Bank by third-parties, including affiliates. They will partner across business lines to ensure the overall effectiveness of third-party relationships, compliance with regulatory requirements and adherence to the Board of Directors’ policies, strategic goals and risk appetite. About the role: Design, implement and maintain a third-party risk management framework including, but not limited to: A current inventory of all third-party relationships...

We’re thrilled that you are interested in joining us here at the Amynta Group! At ICON Health and Fitness we are passionate about empowering people to change their lives and achieve healthy, sustainable results. We strive to continuously push the limits to bring our customers cutting-edge products that will help them in every aspect of their lives. We are currently seeking a motivated individual to join our team as a UTS Chat and Email Associate. As a UTS Chat and Email Associate with ICON Health and Fitness you will be responsible for identifying and servicing the needs of customers who have purchased a Universal Technical Services extended service plan. UTS Associates answer incoming chats and emails from customers who need assistance troubleshooting and servicing a covered product. This position requires critical and technical thinking to best assist our customers. Work Full Time in the office to provide a positive customer experience by handling a high maximum...

An Enterprise Account Executive will thrive in a flexible and fast-paced environment and will accelerate the success we are achieving in the Insurance vertical. The Enterprise Account Executive is responsible for identifying, developing, and closing complex opportunities with new and existing enterprise customers. This role positions an AE in a competitive market, where Nearmap must be positioned as a strategic partner and solution provider in the property intelligence space, to drive the future of Property & Casualty Insurance. The successful candidate will bring a combination of enterprise SaaS and Insurance technology sales experience and apply deep professional knowledge and commercial acumen to influence enterprise buying decisions. They will lead with a customer-first mindset, guide complex sales cycles, and consistently deliver results aligned with business goals. Key Responsibilities Pipeline Generation & Opportunity Development Understand and apply Nearmap’s...

About the Role **Role Location:  While we are open to fully remote candidates within the continental United States, we have a strong preference for candidates based in Mountain and Pacific timezones.  Our Manager, Legal Operations & Compliance will be the backbone behind how Nearmap's legal function runs, day in and day out. You'll lead the legal operations team and own our legal tech stack, including Jira, Conga/CPQ/CLM, Checkbox, Agiloft, DocuSign and Salesforce, making sure intake, contracting and compliance work moves fast and scales as we grow. You'll be the primary approver on quotes requiring legal review, and the first port of call when it comes to contract-generation tooling. Beyond that, you'll take ownership of entity management, contracting management, and our insurance program, and help drive the Company's broader compliance agenda. Working closely with Sales, Revenue Operations, Customer Success, and Finance across every region we operate in, you'll be...

Overview AmTrust Financial Services, a fast-growing commercial insurance company, has an opportunity for a Manager, RN Branch Manager of Telephonic Case Management for Workers Compensation where  your clinical talent and leadership abilities contribute to our competitive edge.  T his is an office-based position in our Salt Lake City, UT office.   PRIMARY PURPOSE: The RN Branch Manager for telephonic case management services will oversee operations as well as a team of experienced worker’s compensation nurse case managers. The ideal candidate will have a minimum of three (3) or more years’ experience overseeing a nursing claims management program as well as in-depth understanding of worker’s compensation injury claims and utilization management review programs. The Manager will lead the nurse case management team to strategize with claim professionals in management of medical and disability exposure, delivering quality telephonic case management...