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Full Time customer success manager Maryland

89 customer success manager jobs found

GEICO
04/24/2026  
Senior Manager, Digital Fraud & Abuse
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Like all large digital enterprises, GEICO faces industry ‑ wide challenges related to digital fraud and customer account abuse. These challenges present an opportunity to strengthen customer trust, improve resilience across our digital experiences, and lead with thoughtful, modern protections. By establishing a dedicated Digital Fraud & Abuse capability, GEICO is taking a proactive, coordinated...
GEICO Bethesda, MD Full Time
HUB International
04/22/2026  
Account Manager, Commercial Insurance – Potential for Hybrid Work
Discover a Career That Empowers You — Join HUB International! At HUB International, we’re more than just an insurance brokerage firm — we’re a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don’t stop there — we also invest deeply in our people. Here, your career is in your hands. You’ll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you’ll be backed by the strength of a global firm and the heart of a regional team. As one of the world’s largest insurance brokers — and a proud Stevie Award-winning workplace — HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in North America, we bring...
HUB International Annapolis, MD Full Time
HUB International
04/11/2026  
Account Manager, Commercial Insurance - Potential for Hybrid Work
Discover a Career That Empowers You — Join HUB International! At HUB International, we’re more than just an insurance brokerage firm — we’re a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don’t stop there — we also invest deeply in our people. Here, your career is in your hands. You’ll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you’ll be backed by the strength of a global firm and the heart of a regional team. As one of the world’s largest insurance brokers — and a proud Stevie Award-winning workplace — HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in North America, we bring...
HUB International Ellicott City, MD Full Time
HUB International
04/08/2026  
Administrative Assistant
Discover a Career That Empowers You — Join HUB International! At HUB International, we’re more than just an insurance brokerage firm — we’re a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don’t stop there — we also invest deeply in our people. Here, your career is in your hands. You’ll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you’ll be backed by the strength of a global firm and the heart of a regional team. As one of the world’s largest insurance brokers — and a proud Stevie Award-winning workplace — HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in North America, we bring...
HUB International Rockville, MD Full Time
GEICO
03/30/2026  
Manager, Talent Management
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Manager, Talent Management Locations Preferred: Hybrid – Chevy Chase, MD; New York, NY; or Dallas, TX About GEICO At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day, we honor our iconic brand by delivering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation, exceeding customer...
GEICO Bethesda, MD Full Time
GEICO
03/23/2026  
Assistant Insurance Product Manager II
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Ready to innovate and direct GEICO’s profitable growth? If so, Read on!     The Government Employees Insurance Company (GEICO) is a private American auto insurance company with headquarters in Chevy Chase, Maryland. GEICO is a wholly owned subsidiary of Berkshire Hathaway and is the third largest auto insurer in the United States. In 2023, GEICO earned premiums worth over   $40 billion   U.S....
GEICO Bethesda, MD Full Time
GEICO
03/23/2026  
Product Manager
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Looking for an opportunity to make a meaningful impact, come join GEICO in its transformation to be the disruptor and guide our next step in the stage of growth, be customer obsessed and results oriented. This position is a hybrid role with primary location as Chevy Chase, MD and alternative location as Palo Alto, CA. The ideal applicant would be customer obsessed, results oriented and highly technical to...
GEICO Bethesda, MD Full Time
GEICO
03/23/2026  
State Manager, Insurance Product Management
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Ready to innovate and direct GEICO’s profitable growth? If so, Read on! Drive GEICO’s profitable growth and innovate its products by joining our Insurance Product Management team. We are looking for an experienced Product Manager with the ability to strategically analyze potential opportunities and risks, and lead efforts to solve complicated business problems and effect positive change. You will be on the...
GEICO Bethesda, MD Full Time
GEICO
03/23/2026  
Policy Modernization Product Manager
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. GEICO is looking for a Policy Modernization Product Manager to lead the transformation of policy‑related products, platforms, and experiences across the insurance lifecycle. This role will drive modernization of policy systems, processes, and data to enable scalability, flexibility, and improved customer and associate experiences. The Policy Modernization Product Manager will work closely with engineering,...
GEICO Bethesda, MD Full Time
GEICO
03/23/2026  
Sr Manager, Staff Engineering - (Software Development / Microservices) - Hybrid
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Position Summary   GEICO is seeking an experienced Senior Staff Engineering Manager with a passion for building high performance, low-latency platforms, and applications. You will build and manage a team of engineers with a deep focus on delivering enterprise-wide product to operate in a highly performant and efficient way. You will help drive our insurance business transformation as we...
GEICO Bethesda, MD Full Time
GEICO
03/23/2026  
Senior Manager, Claims Analytics & Decision Support (Auto)
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Role Purpose The Senior Manager, Claims Analytics & Decision Support serves as a strategic finance partner to Claims leadership, translating financial and operational data into clear, actionable insights that support loss cost management, operational efficiency, and profitable growth. This role sits at the intersection of Finance and Claims, with a primary focus on claims performance drivers, tradeoff...
GEICO Bethesda, MD Full Time
GEICO
03/23/2026  
Principal Product Manager - Customer Data Platform
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. GEICO, subsidiary of Berkshire Hathaway and a leader in Auto insurance and other product lines, is on a multi-year technology transformation journey to reimagine the customer experience in the Insurance industry by removing friction across Customers, Partners, Marketplace, Segments, Channels, and build a world class experience powered by technology.   As part of this once in a life-time opportunity to build...
GEICO Bethesda, MD Full Time
HUB International
02/22/2026  
Senior Account Manager, Commercial Insurance - Potential for Hybrid Work
Discover a Career That Empowers You — Join HUB International! At HUB International, we’re more than just an insurance brokerage firm — we’re a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don’t stop there — we also invest deeply in our people. Here, your career is in your hands. You’ll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you’ll be backed by the strength of a global firm and the heart of a regional team. As one of the world’s largest insurance brokers — and a proud Stevie Award-winning workplace — HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in North America, we bring...
HUB International Ellicott City, MD Full Time
GEICO
05/01/2026  
Claims Data Analytics Engineer
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Position Summary The Government Employees Insurance Company (GEICO) is a private American auto insurance company with headquarters in Chevy Chase, Maryland. GEICO is a wholly owned subsidiary of Berkshire Hathaway and is the third largest auto insurer in the United States. In 2025, GEICO earned premiums worth over $40 billion U.S. dollars. GEICO is going through a massive digital transformation to...
GEICO Bethesda, MD Full Time
GEICO
05/01/2026  
Senior Counsel, Employment Law
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Senior Counsel, Employment Law [Hybrid; Bethesda, MD, Manhattan NY or Chicago based] At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.    Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a...
GEICO Bethesda, MD Full Time
GEICO
05/01/2026  
Staff Engineer - .NET
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Position Summary GEICO is seeking an experienced Engineer with a passion for building high-performance, low maintenance, zero-downtime platforms, and applications. You will help drive our insurance business transformation as we transition from a traditional IT model to a tech organization with engineering excellence as its mission, while co-creating the culture of psychological safety and continuous...
GEICO Bethesda, MD Full Time
GEICO
04/30/2026  
Legal Counsel - HR Investigations - HYBRID
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. GEICO is seeking an HR investigations attorney to join its in-house Employment Law Department. The Counsel, HR Investigations, will be primarily responsible for conducting and overseeing HR investigations involving allegations of employee misconduct, violations of company policy and compliance concerns.  This role combines hands-on investigative work with providing practical guidance and strategic support to HR...
GEICO Bethesda, MD Full Time
Pacific Life
04/30/2026  
Workforce Benefits Sales Consultant - Broker Distribution (Maryland)
Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.  Pacific Life is seeking a skilled sales professional to support the growth of Broker Distribution within the Workforce Benefits organization. You will play an integral part in Pacific Life’s efforts to establish and grow a $1B revenue, profitable business in the Workforce Benefits market. This role is considered to be 100% remote, as travel is required, and our...
Pacific Life MD Full Time
GEICO
04/29/2026  
Coverage Counsel
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. GEICO is seeking a Coverage Counsel to join its Enterprise Litigation and Investigations Division. The Coverage Counsel will advise claims organizations on insurance coverage issues and manage coverage litigation arising from personal auto, umbrella, and/or commercial insurance policies. This role requires expertise in interpreting policy language, handling coverage disputes, and litigating coverage matters in...
GEICO Bethesda, MD Full Time
Hilb Group
04/29/2026  
HR Consultant
Grow With Us!  At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious HR Consultant to join our team. This position will report to our agency located in Hunt Valley, MD. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a hybrid position, open to fully remote work. Responsibilities: Human Resources consulting and support to current HR clients Develop and administer processes for recruiting (including background checks), onboarding, enrollments/changes, training, compensation, performance management and off boarding (including exit interviews) Document all processes and procedures Counsel employees and managers on employee relations issues Provide payroll support when needed Conduct client and...
Hilb Group Cockeysville, MD Full Time

 

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