2 customer success manager jobs found

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Senior Account Manager, Captive Management to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. About the Role Provide supervisory oversight for a portfolio of captive clients focusing on ensuring that all services, deliverables, and regulatory compliance items are being met. Leading the communication with senior captive owners, service providers, and regulators is an important part of this role. At the discretion of clients, this position may serve as a Director, Officer, and/or equivalent position with various captive insurance clients. Manage, delegate, and review work of Account Administrators and Coordinators. The role is also expected to participate in industry associations and networking. How you will create an impact: Client Management: Primarily responsible for providing a supervision and oversight role...

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Account Management Assistant to join our team. This position will report to our agency located in any of our Northern NE offices: Barre, VT, Claremont, NH, Keene, NH, or New London, NH. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position. Responsibilities: Proactively manage an assigned book of business acting as the primary client relationship manager with responsibility for overall account servicing and maintenance Handle inquiries regarding insurance coverages, policy changes and general insurance questions as related to lines of business Handle billing, service and endorsement requests and process necessary...