4397 customer support officer jobs found

Primary Details Time Type: Full time Worker Type: Employee Provide customer service via phone calls & answer customer, Underwriter and/or agency’s questions regarding product, process, policy. Responsible for supporting business areas by operating switchboard and connecting callers to the appropriate person, answer various billing inquiries and resolve issues with regards to billing questions in a timely manner. Primary Responsibilities • Ensure policies are followed and refer/escalate where appropriate •Comply on provided legislations, industry codes, company policies and procedures. •100% Regulatory Compliance to the laws set by Region’s Government Body such as State Insurance Regulated Authority (SIRA) and Road and Maritime Service (RMS) •100% Compliance to mandatory general insurance requirements such as reading out Duty of Disclosure. •100% Compliance to security in handling credit cards by using Secure Pause. •100% Compliance to Privacy...

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  Concord Title, an Acrisure Partner, is your trusted partner in real estate. Whether buying, selling, or refinancing, real estate is one of the most important financial decisions a person can make. That’s why partnering with a title company that protects your interests and supports your success is essential. With more than 90 years of combined industry experience and attorneys available to provide expert guidance, our knowledgeable team is committed to delivering a personalized experience with professionalism, responsiveness, and care. We take pride in building lasting relationships and helping our clients navigate...

Underwriting Officer - UQ05EE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              Reporting to the Large Commercial National Underwriting Officer (in partnership with the Captives Leadership), the Underwriting Officer will lead the underwriting strategy and execution for The Hartford’s Captives Solutions portfolio, including Single Parent Captives (SPC) and Group Captives. This role is accountable for portfolio management, underwriting appetite and guidance, authority maintenance and referrals, and for partnering across the enterprise to scale a profitable captive platform. The Underwriting Officer will help frame strategic issues, drive program initiatives, and support disciplined growth while building an operating model that...

Staff Assistant - DE08BE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              Explore our high-impact Staff Assistant role supporting the Chief Data, AI & Operations (DAIO) Officer based in our Hartford, CT Home Office! We are seeking an adaptable, highly organized, and proactive professional to join our team. Whether you are an experienced support professional looking to apply your skills in a dynamic executive environment, or an ambitious, high-potential candidate eager to launch your career, this unique opportunity offers direct exposure to the center of The Hartford's technology and growth agenda. Key Responsibilities Strategic Planning Support & Projects: Assist in the development and execution of strategic...

Description The Associate Director – Corporate Specialty and Govt Banking Portfolio Manager will manage all aspects of a Native American Financial Services (NAFS) credit portfolio of tribal clients, and/or support a specialty area in a Commercial lending relationship, i.e. Government or Non-profit Finance. This position will include originating, monitoring and renewing complex financing solutions for tribal governments and their business enterprises consistent with the Bank’s policies.  The Associate Director – Corporate Specialty and Govt Banking Portfolio Manager serves as the point person for loan documentation with legal counsel and ongoing credit analysis in conjunction with internal partners. Please note: Preferred locations are Denver, CO, Chicago, IL, Pittsburgh, PA, Cleveland, OH and Detroit, MI. Open to remote work.   Duties & Responsibilities: Originate, analyze, structure and execute...

Description Summary: The Director –Native American Financial Services - Portfolio Manager will manage all aspects of a Native American Financial Services (NAFS) credit portfolio of tribal clients, and/or support a specialty area in a Commercial lending relationship, i.e. Government or Non-profit Finance. This position will include originating, monitoring and renewing complex financing solutions for tribal governments and their business enterprises consistent with the Bank’s policies.  The Associate Director – Corporate Specialty and Govt Banking Portfolio Manager serves as the point person for loan documentation with legal counsel and ongoing credit analysis in conjunction with internal partners.  Please note: Preferred locations are Denver, Chicago, Pittsburgh, Cleveland, and Detroit. Open to remote work. Duties & Responsibilities: Originate, analyze, structure and execute commercial loan...

Description Summary: The CRE Portfolio Manager III services, deepens, and retains assigned profitable customer relationships by proactively evaluating and mitigating associated business risks and opportunities, per established Huntington policies, procedures, and Guiding Principles within the CRE organization. Duties & Responsibilities: Owns primary responsibility for the credit and monitoring of Commercial portfolio risks. Responsible for underwriting quality, portfolio administration, and credit quality of assigned portfolio working directly with the Team Leader, Regional Commercial Management, and Regional Credit Officer. As appropriate, assists in optimizing customer relationships working directly with Relationship Managers, Treasury Management, and other team members to effectively grow fees, deposits, and portfolio revenue by presenting practical Huntington financial solutions to customers....

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are looking for a transformative AVP of Business Data and Analytics to spearhead our member-centric evolution. This pivotal role will orchestrate end-to-end data and analytics strategies across the entire member lifecycle, from acquisition and onboarding to deepening, retention, advocacy, and lifetime value. Your strategic...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Underwriting Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...

At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future. Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition Location Preference: This position requires flexibility to maintain a regular in-person presence at our Madison, WI headquarters on a regular and as-needed basis to support evolving business priorities. Remote candidates may be considered; however, preference will be given to those who can maintain consistent on-site engagement in Madison. Job Purpose:     This role...

Be Apart Of Something Groundbreaking     AIG is seeking a detail oriented and proactive Data Privacy professional to support the organization's commitment to protecting personal information. This role is responsible ensuring compliance with global data protection regulations, managing privacy risk and promoting best practices across the business. The successful candidate will collaborate with cross function teams to strengthen privacy governance, support regulatory requirements and help maintain customer and stakeholder trust through effective data protection practices.    How you will create an impact Providing advice and guidance to business units and corporate functions on Privacy program risks. Maintaining current knowledge of Americas laws and regulations relating to Privacy governance, operational and compliance risks, and implementing appropriate changes to existing policies, standards and compliance programs. Participating as a key resource in AIG’s...

Description Summary: The CRE Portfolio Manager III services, deepens, and retains assigned profitable customer relationships by proactively evaluating and mitigating associated business risks and opportunities, per established Huntington policies, procedures, and Guiding Principles within the CRE organization. Duties & Responsibilities: Owns primary responsibility for the credit and monitoring of Commercial portfolio risks. Responsible for underwriting quality, portfolio administration, and credit quality of assigned portfolio working directly with the Team Leader, Regional Commercial Management, and Regional Credit Officer. As appropriate, assists in optimizing customer relationships working directly with Relationship Managers, Treasury Management, and other team members to effectively grow fees, deposits, and portfolio revenue by presenting practical Huntington financial solutions to customers....

UFG is looking for a VP - Regional Manager to join our Midwest Region.  In this role you will serve as a strategic and dynamic leader responsible for developing and executing underwriting strategy to drive profitable growth, including new business, renewal retention, rate achievement, and exposure basis. This role is highly engaged with agency distribution partners and leads the middle market branch underwriting and marketing teams in their local territory. The Midwest Region includes Iowa, Missouri, Kansas, Nebraska, North Dakota, and South Dakota. Responsibilities: Execution of Corporate Strategy: Lead and manage the development and execution of business plans for achieving established operational plan targets for written premium, loss ratio, renewal retention, pricing, and expense management. Collaborates with line of business, industry, and other enterprise leaders to execute underwriting strategies and achieve key objectives and desired results....

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. We are seeking a Corporate Security Officer to support a professional corporate environment and help maintain a safe and secure workplace. This role is second shift, 2:00 p.m. to 10:00 p.m., with two consecutive days off during the week. Candidates must be available to work weekends and holidays as needed. Must possess and maintain a valid Arizona DPS Guard Card license, unarmed or armed as applicable. This position is ideal for someone who is reliable, detail oriented, and...

Discover a Career That Empowers You — Join HUB International! At HUB International, we’re more than just an insurance brokerage firm — we’re a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don’t stop there — we also invest deeply in our people. Here, your career is in your hands. You’ll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you’ll be backed by the strength of a global firm and the heart of a regional team. As one of the world’s largest insurance brokers — and a proud Stevie Award-winning workplace — HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in North America, we bring...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description This Vice President Casualty Claims Delivery role was established to address increasing claim complexity and severity by introducing dedicated senior leadership focused on execution, performance, and outcomes across Casualty. The role provides clear ownership of high-severity and high-cost segments, ensuring accountability for loss cost performance, severity management, and expense control. Responsible for end-to-end delivery and operational performance, the Vice President Casualty Claims Delivery drives consistency in claim execution,...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Vice President Independent Agent (IA) Operations and Strategy is responsible for developing and delivering enterprise level strategy and centralized support capabilities for the Independent Agent sales organization. This role leads the execution of IA strategic programs across go to market initiatives, sales leadership tools, education and training, compensation strategy, and operational enablement to drive sales effectiveness, customer experience, and business performance. Reporting to the SVP, the VP partners with the IA Sales SVP...

At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future. Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition Location: This role is open to candidates in the Dallas, TX or Denver, CO area. Organization Description   Filene Research Institute strengthens organizations through innovative research and incubation to improve consumer financial well-being. As an independent cooperative finance think tank, Filene’s membership network connects a community of leaders and bright minds to change...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Please Note: This position is open to working remotely in the United States. #LI-RR1 Job Description Summary Do you enjoy making an impact on the Claims and Customer Experience strategy of a Fortune 100 insurance company? Are you an expert in P&C Commercial and Excess & Surplus Claims? If you thrive in an environment where you can interface with executive leaders, associates, and industry partners to achieve financial goals, strategic vision and...

At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day.  We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism. Our...