118 customer support officer jobs found

MSIG USA continues to grow!  Company Overview: MSIG USA is the US-based subsidiary of  MS&AD Insurance Group Holdings, Inc. , one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks. Summary/Job Purpose: The Senior Cybersecurity Engineer will support the Information Security Officer in designing, developing, and implementing cybersecurity and IT security solutions for MSIG – North America. Responsibilities include managing Azure NSG, WAF, VPN devices, load balancers, firewalls, and other security infrastructure. Essential Functions: Identify, assess, and mitigate risks to ensure data and system security and integrity. Manage and maintain the vulnerability and patch management program....

Chief Underwriting Officer - UC04BE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.           Reporting to the Head of Casualty Wholesale, the Chief Underwriting Officer (CUO), Casualty will operate in a key senior leadership role holding the highest-level underwriting authority for Excess and Primary Casualty Wholesale. The CUO will directly manage multiple facets of the Excess and Primary line business, as well as provide leadership for various projects of critical strategic importance, including oversight for rating and pricing strategy, referral underwriting authority, establishment of underwriting guidelines, loss control, quality and training. This role has direct accountability for driving underwriting policy and performance, underwriting...

Job Description At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more. We are the region's locally headquartered bank and wealth management company. We are honored to consistently be named a Top Workplace by our Associates, who make a difference every day for the people, businesses, and Communities we serve. We Stand For Service® is more than part of our name, it’s our mission and our purpose. The Mortgage Loan Officer will originate mortgage loans (purchase and refinances including Conventional loans, FHA, USDA, VA, First Time Home Buyers) in the New Jersey area. This position will be responsible for soliciting residential mortgages through their existing referral network and seeking opportunities to present the...

About the role The Complaints Regulatory Reporting Lead is a key analytical role that globally sits at the intersection of complaints operations, business insights, regulatory compliance, and data strategy. This role owns the design and delivery of complaint metric reporting across countries and products – translating complaints data into actionable intelligence that drives operational improvement, regulatory adherence, and management decision making. This is an exciting role that collaborates closely with Complaints, Operations, Claims, Compliance, Technology and senior leadership teams to ensure the organization understands not just what is happening – but why and what to do about it. Key responsibilities: Design and maintain complaint metric frameworks that go beyond volume tracking to surface root causes, emerging themes, and systemic process failures. Produce thematic analysis reports that translate complaint patterns into clear, actionable narratives for...

Finance professionals play a critical role in supporting the demands of multiple constituents, including AIG executives, regulators, and stakeholders, while staying at the forefront of accounting and reporting requirements and compliance strategies. The role oversees expenses covering entire AIG companies and affiliates, including business driven, IT, functional and corporate costs. This is critical role in Global GOE FP&A interacting directly with Global GOE FP&A Leader, C&B and HR team, Controllership team, Regional Finance teams, and Finance Business Partners.  The ideal candidate should be highly motivated and have experience with quantitative and strategic analysis for C-Suit executives. As a senior finance professional, you are respected for your technical expertise and/or ability to oversee programs and processes. You balance the needs of multiple stakeholders, create strong analytics using data and experience, contribute to strategic initiatives, and offer...

Primary Details Time Type: Full time Worker Type: Employee The Opportunity: The Underwriting Assistant supports the Healthcare Medical Malpractice underwriting team by providing administrative, analytical, and operational assistance throughout the policy lifecycle. This role plays a critical part in ensuring accurate risk documentation, policy issuance, endorsement processing, and underwriting workflow efficiency for medical professional liability accounts, including physicians, groups, clinics, hospitals, and allied healthcare providers. Location: Georgia or New York Tri-State Area Work Arrangement: Hybrid or remote work environment, depending on organizational structure The salary range for this role is between $64,000-$120,000 Your New Role: Underwriting Support Assist underwriters in the evaluation and processing of medical malpractice submissions, renewals, endorsements, and non-renewals Prepare underwriting files by gathering...

Job Description: Title: Bond/Surety Assistant   Fully in office at our Farmingdale, NJ office. Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity. Additionally, there may be occasions when on-site presence is necessary to meet specific business needs. Learn more about our locations here: ioausa.com/locations     About the Role: This is an entry level customer service position within the Bond department. Great opportunity to learn a specialty insurance product. Responsible for implementation of and/or assisting with IOA Bond services activities, including: Client service and communication; maintaining individual productivity, quality, and service levels; client Bond administrative processes, including renewals, new Bond set-up, riders/endorsements, cancellations/reinstatements,...

Job Description: Title: Account   Associate   - Commercial Lines   Work Mode:  Fully remote for candidates located in the Northeast | Location/Supporting:   Cherry Hill, NJ office   | Book Focus:   General Book, Real Estate, Habitational   Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations     About the Role :   Assist the account team in c ompleting day-to-day administrative tasks,...

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: Provide administrative support to individuals or department. Perform general clerical and general office duties with minimal guidance. Follow established procedures, methods and practices. **Must be New Jersey based** ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description As the Account Relationship Manager your role will be to become a retail product and participation program expert that aids existing indirect F&I product agent and sellers in maximizing all Allstate Dealer Services (ADS) product and program participation. The selected incumbent would focus on account retention by providing both internal and external training and sales support. And they will also be the primary point of contact for ADS supporting independent agents and sellers to maximize production and profits with all ADS...

General Summary: The Commercial Lines team is looking for a Sr. Administrative Assistant. The Sr. Administrative Assistant provides advanced level administrative support to the business unit. Responsibilities include administrative support of business unit initiatives. Hours Monday-Friday, specific hours are subject to selected start time between 8am-9am pending supervisory approval. Hybrid opportunity after training is completed (3 days in office, 2 days remote) Essential Duties and Responsibilities: Essential functions of this job are listed below in order of priority. Reasonable accommodations may be made to enable individuals to perform the essential duties. Regular and predictable onsite attendance is an essential function of the job. Assist all levels of business unit leaders with their organizational tasks Organizing internal and external meetings Prepare reports, presentations and other materials as needed Creating spreadsheets to...

Crum & Forster Company Overview Crum & Forster (C&F) , with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A+" (Superior) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.   Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the 2025 Great Place to Work® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion. C&F is part of Fairfax Financial Holdings, a global, billion dollar organization.     For more information about Crum & Forster,...

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: Provide administrative support to individuals or department. Perform general clerical and general office duties with minimal guidance. Follow established procedures, methods and practices. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities...

The MCS department is searching for a PIP Claims Assistant . The PIP Claims Assistant reports directly to the PIP Administrator/Supervisor, the PIP Claims Assistant supports the PIP Department by performing assigned claim functions and tasks. The position requires the assistant to work and communicate with the PIP Claims Representatives, PIP Supervisors, and other team members. The position also interacts with NJM policyholders, associated injured parties or their legal representatives, medical providers, and other departments within NJM, as needed. Hours Monday-Friday, specific hours are subject to selected start time between 8am-9am pending supervisory approval. Hybrid opportunity after training is completed (3 days in office, 2 days remote) Essential Duties and Responsibilities: Essential functions of this job are listed below in order of priority. Reasonable accommodations may be made to enable individuals to perform the essential duties. Regular and...

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Load Balancer Solutions Architect to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Information Technology At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our colleagues with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. AIG’s Information Technology functions include enterprise architecture, software and systems engineering, cybersecurity, and technology risk and compliance. How you will create an impact The Load Balancing Architect will be responsible for load balancer solutions...

See attached At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike. Enjoy benefits that take care of what matters At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty...

Job Description: Title: Account   Associate   - Commercial Lines   Work Mode:   Remote   | Location/Supporting:   Longwood, FL   | Book Focus:   General Book, SBU   Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace.   Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours.   To view our branch locations, please visit: ioausa.com/locations     About the Role :   Assist the account team in c ompleting day-to-day administrative tasks, recurring customer service tasks, and meeting performance...

Senior Solutions Architect, GenAI Be part of something groundbreaking    At AIG, we are making long-term investments in a brand-new, innovative Generative AI team , designed to explore new possibilities for how artificial intelligence can be applied in insurance and beyond, and we need your help.    With the support and investment needed to explore new frontiers in Generative AI, you’ll be working alongside talented colleagues, innovating and contributing to projects that will transform how we manage risk and serve our customers.    This team is central to our vision of the future and the core of our business offering. We will incorporate best-in-class engineering and product management principles, and your contribution will be critical to its success. To rapidly advance and innovate, we need your skills and expertise to build and scale world-class products.   If you’re excited by the opportunity to create meaningful impact at scale and shape the future of the...

Description The Workers Compensation team is searching for a WC Claims Account Specialist (I/II/Sr).  The overall responsibility of this position is to consistently execute on the Company’s mission vision values, leading customer service approach, and claims business model that leads to better outcomes for our injured workers and insureds. The Claims Account Specialist will be responsible for contacting all parties involved in the claim, gathering, and securing all necessary information to effectively evaluate the claim and implement an action plan to manage the claim. The Claims Account Specialist will work with and communicate to NJM policyholders, injured workers, medical providers, NJM Medical Services Administration Department, the NJM Special Investigation Unit, WC Legal Staff, other departments within NJM, and vendors as needed. This is an entry level position in the Claims Account track that will require consistent supervision, guidance and coaching in the...

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance.  We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture.  As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.  All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil...