318 customer support officer jobs found

Job Summary: The Head of Enterprise Risk Management (ERM) is responsible for designing, implementing, and advancing a comprehensive enterprise risk management framework that integrates risk intelligence into strategic planning, capital allocation, performance management, governance, and transformation initiatives.  Reporting to the Chief Risk Officer (CRO), the role provides enterprise-wide leadership, authority, and influence to establish consistent risk standards, enhance forward looking risk visibility, and support executive and Board decision making.   Job Responsibilities: Architect, implement, and mature the enterprise risk management framework aligned to strategy, capital, and performance objectives. Define and operationalize enterprise risk appetite and tolerances in collaboration with executive leadership and the Board; cascade into policies, incentives, performance management, and investment decisions. Establish and maintain enterprise‑wide risk governance,...

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Associate Product Manager – Underwriting Strategy   The   Associate Product Manager, Underwriting   Strategy,   will play a critical role in shaping and advancing the portfolio-level underwriting strategy for our Pet Insurance products. This role requires a blend of analytical rigor, strategic thinking, and strong   cross functional   collaboration to drive profitable growth.   The APM will use data-driven insights to evaluate portfolio performance,   identify...

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Role Purpose This role provides communications, coordination, and execution support to the Chief of Staff and President of the Life business. The role enables effective leadership operations by translating defined priorities into clear communications, supporting cross‑functional execution, and maintaining disciplined follow‑through across leadership activities. The role requires strong business acumen, judgment, and relationships, while operating within clearly defined scope and direction set by...

Description Summary : The SBA Eligibility Review Officer I is responsible for reviewing SBA & USDA guaranteed business loans to determine proper structure and ensure loan closes in accordance with SBA & USDA eligibility requirements. Duties & Responsibilities: Maintains an individual pipeline of work, with loans typically having customer exposure up to $1 million.  Appropriately assess eligibility of borrower(s), co-borrower(s), guarantor(s) assuring that, if needed, the SBA guarantee can be enforced. Interacts with the internal SBA Sales and Operations colleagues to facilitate understanding of the SBA and USDA guaranteed loan programs as well as to understand the credit request, obtain necessary eligibility information, and communicate eligibility decision and reasoning.  Reviews use of proceeds, orders SBA Number, prepares SBA Loan Authorization and other SBA forms and is responsible for...

Description This position must be onsite at a Huntington Corporate office location in the Akron, OH or Canton, OH market. Summary: The Personal Production Assistant position provides administrative support for a sales function or one or more MLOs and is responsible for the day to day activities and interaction between the client and Huntington, in terms of the establishment, documentation, maintenance and servicing of the relationship. Responsible for identifying, researching, analyzing and resolving complex problems with accounts. Makes routine decisions in the absence of an officer. Advises and counsels clients on bank products and services. Assists the sales function or an MLO by processing and maintaining accurate and complete documentation. Compiles information from a variety of sources to prepare various reports. Responsible for file setup, ordering titles and appraisals, analyzing appraisals and title...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Underwriting Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...

Description This role will be onsite at our Canton, Cleveland, and Akron, OH office. Summary: The Commercial Portfolio Manager is responsible for managing assigned portfolios and providing support to Commercial group leaders, Regional Credit Officer and Relationship Manager team (RM’s) in the areas of credit underwriting, portfolio management, compliance, and monitoring of new and existing loans and customer relationships within the portfolio. Duties and Responsibilities: Manage a portfolio of commercial loans and customers in partnership with the assigned relationship manager, group leader, Regional Credit Officer and other stakeholders. Service, deepen, and retain assigned profitable customer relationships by proactively evaluating and mitigating associated business risks and opportunities.  Optimize customer relationships working directly with Relationship Managers to grow fees, deposits, and...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Please Note: This position is open to working remotely in the United States. #LI-RR1 Job Description Summary Do you enjoy making an impact on the Claims and Customer Experience strategy of a Fortune 100 insurance company? Are you an expert in P&C Commercial and Excess & Surplus Claims? If you thrive in an environment where you can interface with executive leaders, associates, and industry partners to achieve financial goals, strategic vision and...

Description Summary: The SBA Eligibility Review Officer II is responsible for reviewing SBA & USDA guaranteed business loans to determine proper structure and ensure loan closes in accordance with SBA & USDA eligibility requirements. Duties & Responsibilities: Maintains an individual pipeline of work, with loans typically of moderate complexity and customer exposure up to $3 million.  Appropriately assess eligibility of borrower(s), co-borrower(s), guarantor(s) assuring that, if needed, the SBA guarantee can be enforced. Interacts with the internal SBA Sales and Operations colleagues to facilitate understanding of the SBA and USDA guaranteed loan programs as well as to understand the credit request, obtain necessary eligibility information, and communicate eligibility decision and reasoning.  Reviews use of proceeds, orders SBA Number, prepares SBA Loan Authorization and other SBA forms and is...

Job Summary The Strategy Lead is responsible for leading critical processes across the strategy lifecycle including strategy development, strategic planning, and trend monitoring.   In this role you will collaborate with leaders such as the Chief Financial Officer and the President & CEO to shape the long-term enterprise strategy.  You will also work closely with business segment leadership teams to define and advance the strategies and plans critical to their goals.    As part of the strategy function, you will  gain approval on strategy process recommendations with the Head of Strategy. In addition, you will collaborate with other teams at Westfield such as business intelligence, financial planning, information technology, marketing, and product management.     Job Responsibilities Handles the responsibility for the entire process development cycle, including design, execution, and continuous improvement of critical processes to support effective...

About Specialty Program Group (SPG): Specialty Program Group (SPG) is the wholesale & MGA division of HUB International.  SPG acts in a holding company capacity acquiring best in class underwriting businesses to operate independently under discrete brands (portfolio companies). About Business Underwriters Associates (BUA): As a brokerage general agent, BUA is your advocate, with insurance carriers.  Our experience and understanding of the case you need to make is a powerful resource for client service and business growth. About the Role: This is an exciting high generating sales opportunity working with Concourse Financial Group Distributors in the financial services industry as an External Point of Sale Life Wholesaler within Edward Jones Financial Advisors currently in the select territories of New England. Duties of the Role: Point of sale activities with Edward Jones Financial Advisors and their clients Participation in and lead public...

Job Summary At Westfield, we’re modernizing identity at scale. We’re looking for an Information Security Engineer with a strong focus on Identity & Access Management (IAM) and Single Sign-On (SSO) to help design, operate, and mature our enterprise authentication and federation capabilities. This role sits at the intersection of security engineering, identity platforms, and application integration, partnering closely with application teams, infrastructure, and security stakeholders to deliver secure, scalable access across the enterprise.   As part of our Information Security Engineering team, you will: Operate and enhance enterprise IAM and SSO platforms, supporting both internally developed and third-party applications Integrate applications using modern authentication and federation standards (SAML, OAuth, OIDC) Troubleshoot and remediate user-to-system and system-to-system access issues across web and cloud environments Support secure authentication and access...

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. Great American Risk Solutions writes a diverse mix of property and casualty business, both primary and excess. Risk Solutions writes mostly non-admitted business, partnering with leading wholesalers. We focus on specialized solutions for a diverse market. Our team members at Great...

Description Summary: As a Product Manager within the Digital Assets Group, you will play a key role in supporting the development and execution of Huntington’s Digital Assets strategy. You will collaborate across the Huntington Enterprise to identify and evaluate new business opportunities for digital assets and provide financial analysis and detailed business cases to support these initiatives. This position is focused on driving innovation, operational excellence, and customer-centric solutions in the rapidly evolving world of crypto, blockchain, and stablecoins. Why This Role Matters This is an opportunity to help shape the future of digital banking at Huntington, influence enterprise strategy, and contribute to transformative initiatives at the intersection of digital assets, blockchain, and customer experience Duties and Responsibilities: Collaborate with the Group Product Manager and...

Description Summary The TM Service & Onboarding Specialist – Connected Deposits is responsible for ensuring all Treasury Management (TM) services required to support Connected Deposits customers are properly set up, activated, and documented. This role works in close conjunction with the Connected Deposits Solutions Consultant, who owns customer solutioning, technical implementation, and Connected Deposits platform setup. While the Solutions Consultant configures the Connected Deposits product itself, this role ensures the surrounding TM ecosystem (accounts, documentation, service requests, entitlements, limits, and operational readiness) is complete and aligned for a successful go‑live. The role is operationally focused, process‑driven, and designed to support scalable, repeatable onboarding as Connected Deposits grows. Key Responsibilities TM Service Setup & Onboarding Execution Own the...

National Interstate is a member of Great American Insurance Group. As one of the leading commercial transportation insurers in the nation, we offer risk financing solutions in all 50 states tailored to meet the needs of a wide variety of transportation classes. Our offerings include traditional insurance and innovative alternative risk transfer (ART) programs, including more than a dozen group captive programs catering to niche wheels markets. We are proud to be a multiple Northcoast 99 winner and Cleveland Plain Dealer Top Workplace in Northeast Ohio. It is because of our talented and dedicated team that we are able to live out our company values of integrity, transparency, fairness, accountability, empowerment and collaboration with each transaction we make. If you are ready to join an engaging and driven team such as ours, we would love to hear from you! At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences...

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Step into a leadership role where intelligence directly shapes how we protect our people and business. As Director of Protective Intelligence, you will lead a high performing team delivering timely, actionable insights that support event security protection, corporate travel, and enterprise security decisions.   You will guide the development of real time threat analysis, travel risk briefings, and strategic intelligence in a complex global geopolitical landscape. Your geopolitical acumen will be...

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role does not qualify for employer-sponsored work authorization.  Nationwide does not participate in the Stem OPT Extension program. Position Overview: We are seeking a proactive and passionate professional to join our high-performing team. As a key player in our tech-driven environment, you will leverage your curiosity and relentless drive for learning to tackle complex challenges and champion ownership of projects from inception to completion. This is facing off the Actuarial department within...

If you're passionate about being part of a diverse organization that enables a Fortune 100 company with nearly $70 billion in annual sales to deliver innovative business solutions with excellence, then Nationwide's Legal team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Nationwide’s Investments Legal Practice Group within the Office of the Chief Legal Officer is seeking an experienced attorney to support the Department of Investments with a primary focus on structured finance. This role provides strategic legal guidance on the structuring, negotiation, and execution of complex transactions involving asset-backed securities (ABS), collateralized loan obligations (CLOs), structured notes, securitizations, and related structured products. The successful candidate will collaborate closely with senior...

If you're passionate about being part of a diverse organization that enables a Fortune 100 company with nearly $70 billion in annual sales to deliver innovative business solutions with excellence, then Nationwide's Legal team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This position will be a critical member of the Management Liability & Specialty (MLS) Legal team, part of the Excess, Surplus & Specialty (ESS) Legal team within Nationwide’s Office the Chief Legal Officer (OCLO) and will support relevant matters throughout the Nationwide enterprise. This position involves providing specialized legal, product and regulatory expertise to support the various MLS business cells at Nationwide operating in both the domestic and international marketplaces. The successful candidate will have...