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Full Time customer support officer Virginia

113 customer support officer jobs found

Travelers
03/11/2026  
Senior Underwriter / Account Executive Officer - Northfield (Excess and Surplus) Brokerage Casualty
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Underwriting Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...
Travelers Richmond, VA, USA Full Time
Travelers
03/11/2026  
Middle Market Technology Underwriter/Account Executive Officer
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Underwriting Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...
Travelers Chantilly, VA, USA Full Time
Genworth
03/08/2026  
Senior Director Human Resources, Genworth Insurance (Closed Block)
At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day. We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism.  Our four...
Genworth Richmond, VA, USA Full Time
Travelers
02/14/2026  
Senior Underwriter/ Account Executive Officer - Commercial Accounts
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Underwriting Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...
Travelers Chantilly, VA, USA Full Time
HomeServices Insurance
04/10/2026  
Administrative Assistant
Provides administrative support for the department/office. Assists with special projects as needed and provides backup to other office staff in their absence. May serve as liaison between perspective client, real estate agents, vendors, or other departments. May provide work direction to other clerical staff. Job Duties and Responsibilities (Essential Job Functions) Common job activities are listed below; actual position responsibilities may vary.  Refer to your manager or human resources for specific duties and performance expectations. Answer phone, schedule appointments, provide information, greet customers, orient clients to office/department services and personnel, and respond to information requests. Enter data, maintain and monitor data files, create files and documents, produce reports, process and verify paperwork, prepare billings, process invoices, proof documents, prepare mailings, prepare packets and handle correspondence, may provide recordkeeping...
HomeServices Insurance Fredericksburg, VA, USA Full Time
USAA
04/10/2026  
Associate Auto Adjuster
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Associate Auto Adjuster role may be a new career for you. There’s a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. We have new training classes starting every month. Our in-office...
USAA Chesapeake, VA, USA Full Time
Genworth
04/10/2026  
Associate Marketing Operations Specialist
About CareScout:   Join us on a mission to simplify and dignify the aging experience. We are the children, siblings, neighbors, and friends of those navigating the fragmented and confusing system of long-term care. Our team is ferociously curious and relentless in our pursuit of a better system – and we are deeply committed to a sense of belonging for all, in all phases of life.    We’re creating a new experience to help all Americans age with confidence. At CareScout, we are reimagining how families plan and pay for long-term care. We work hard, we have fun, we care about each other, and we share the mission. If this sounds like a place where you could thrive, join us!    CareScout is a division of Genworth Financial, Inc, a Fortune 500 provider of products, services and solutions that help families address the financial challenges of aging.   Position Title: (P1) Associate Marketing Operations Specialist Location: This position is available to...
Genworth Richmond, VA, USA Full Time
Genworth
04/07/2026  
Regulatory Actuary, Inforce Action Execution, Long Term Care
At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day.  We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism....
Genworth Richmond, VA, USA Full Time
USAA
04/06/2026  
Manager, Claims Operations- Appraiser Field (Chesapeake, VA Area)
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Manager, Claims Operations , you will manage and be accountable for auto and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develops engaged employees through regular coaching and feedback to deliver business results. Executes process improvements, provides feedback on the process and leads organizational process changes. Drives execution of operational risk...
USAA Chesapeake, VA, USA Full Time
Markel
04/06/2026  
Financial Reporting and Accounting Senior Analyst, Markel Group
What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. Markel Group, a Fortune 500 company, is a growing family of 24 operating companies. It is supported by over 22,000 associates and generates more than $15 billion in annual revenue, with our insurance operations at the core. Our small holding company team “sits under” and supports these businesses, insuring they focus on serving their customers over the long term. Our mission is to be “the best home for our businesses,” while at the same time living the values that we call the Markel Style. We aspire to build one of the world’s great companies by creating win-win-win outcomes for our customers, associates, and shareholders. What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. Markel Group, a Fortune 500 company, is a growing family of 24 operating companies. It is supported by over 22,000 associates and...
Markel Richmond, VA, USA Full Time
USAA
04/04/2026  
Licensed P&C Insurance Professional - Sales and Service (Signing Bonus)
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting...
USAA VA, USA Full Time
USAA
04/04/2026  
Insurance Professional – Sales and Service
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Insurance Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! Our in-office development program provides the...
USAA VA, USA Full Time
GEICO
04/03/2026  
Specialty Service Representative in Training
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.  CUSTOMER SERVICE REPRESENTATIVE 1345 Perimeter Parkway Virginia Beach, VA 23454 At GEICO | BoatU.S., our associates are the heart of the company. We’re looking for Customer Service Representatives for our Virginia Beach, VA office who are motivated, solution-oriented and have a passion for service. We’re seeking outstanding associates who want to kickstart a fulfilling career with one of the...
GEICO Virginia Beach, VA, USA Full Time
Ryan Specialty
04/03/2026  
Policy Processing Representative
Position Summary The Policy Processing Representative is responsible for efficiently processing policy-related transactions, ensuring accuracy and compliance with company policies and regulatory requirements. The role reviews and verifies policy applications, endorsements, and cancellations, inputting data accurately into computer systems, and issuing policy documents to clients. They handle inquiries from policyholders, agents, and other stakeholders, providing timely and accurate information on policy-related matters. They assist with underwriting tasks, such as assessing risk factors and calculating premiums. What will your job entail? Job Responsibilities: • Accurately clear new business submissions in a timely manner with an attention to detail. • Populate underwriting applications with the information necessary to rate, document and issue accurate and compliant policies. • Bind and issue new and renewal commercial insurance policies. Process endorsements,...
Ryan Specialty VA, USA Full Time
Markel
04/03/2026  
Senior Underwriting Support Specialist
What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The primary purpose of this position is to serve as an integral member of the underwriting team fulfilling basic underwriting responsibilities. This position will handle day-to- day client servicing including underwriting issues and managing workflow to ensure the client has a superior experience. This role allows production underwriters to focus on broker relationships and business development. Position is responsible for underwriting less complex renewal business and develops into handling less complex new...
Markel Richmond, VA, USA Full Time
Markel
04/03/2026  
Sr. Project Manager
What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The Sr. Project Manager has primary responsibility for the management of medium to large scale projects which often require larger project teams and/or cross functional teams or multiple non-related projects. The Sr. Project Manager will manage projects from original concept through final implementation/warranty, managing stakeholder involvement, customer satisfaction and customer impact throughout, using established governance standards and processes. The Sr. Project Manager will lead the project team to...
Markel Richmond, VA, USA Full Time
Genworth
04/03/2026  
2026 IT Development Program Analyst
At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day.  We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism....
Genworth Richmond, VA, USA Full Time
Genworth
04/03/2026  
Senior Operations Systems Support Technician
Information Technology Job Description Template At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day.  We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth...
Genworth Richmond, VA, USA Full Time
GEICO
04/02/2026  
Counsel, Richmond, VA (Remote)
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. GEICO is looking to hire a Counsel to defend lawsuits filed in Virginia courts and other first party insurance defense. The position is with GEICO Staff Counsel located in Richmond, VA .                                 Job duties and responsibilities: Researching laws and preparing legal briefs, opinions, and memoranda Rendering opinions on liability, damages, and value as requested by the Claims...
GEICO Richmond, VA, USA Full Time
Genworth
04/02/2026  
Associate Accountant
At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day.  We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism....
Genworth Richmond, VA, USA Full Time

 

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