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Full Time customer support representative New York

57 customer support representative jobs found

CRC Group
08/16/2026  
CRC Benefits - Service Representative (Temp / Remote)
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Temporary Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: This temporary role supports our team during our busiest time of year by providing excellent customer service, assisting with high client contact projects, and accurately entering information into a variety of systems. To be considered candidates must live in the Eastern time zone. Assignment Details: • Up to 4-month assignment depending on business needs – Full time hours • Hours are typical 8-5...
CRC Group New York, NY Full Time
Relation
08/11/2026  
Client Service Specialist, Personal Lines
WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success.   WHAT WE’RE LOOKING FOR The Client Service Specialist, Small Business Unit executes all administrative tasks related to account management and policy servicing for small commercial accounts.  These duties include processing policy endorsements, renewals, cancellations, and maintaining accurate account records.  The Client Service Specialist ensures timely and accurate handling of client requests, policy updates, and back-end service work to support the overall client experience and meet internal compliance...
Relation NY Full Time
The Hartford
08/06/2026  
Outside Claims Representative - CAT
Rep Outside Claims - CH09BN We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              We are hiring for an Outside Claim Representative in Chicago, Hartford, NYC, Philadelphia, or Washington DC.  The Outside claims Representative (OCR) provides property damage expertise to support first-party personal and business property claims through The Hartford’s One Property model, including field, local territory, virtual, and catastrophe response work. Success in this role requires strong ownership, customer focus, and the ability to partner effectively with Inside Claim Representatives, customers, vendors, and contractors to deliver timely, accurate claim resolution. Candidates must be willing and able to deploy in response to...
The Hartford New York, NY Full Time
Utica National Insurance Group
08/04/2026  
Underwriting Support Technician (hybrid)
The Company At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including NYC, Dallas and Charlotte. Our Mission  is to continually meet the needs of our policyholders, agent/customers and employees resulting in sustainable profitable growth in an increasingly competitive marketplace. We are proud to sell our products through more than 2,200 independent insurance agents around the country as we have been since 1928. These agents provide their clients with valuable insight and resources. And, as the second-largest insurer of  Agents’ Errors and Omissions  (E&O) business in the United States,...
Utica National Insurance Group New Hartford, NY Full Time
Utica National Insurance Group
08/03/2026  
Customer Support Underwriter (Hybrid)
The Company: At Utica National Insurance Group, 1,250 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including NYC, Dallas and Charlotte. What You Will Do: We are seeking a communicative and collaborative Customer Support Underwriter to join our team. In this role, you will be responsible for underwriting mid-term transaction requests, also referred to as an endorsement.  With skills in organization and detail orientation, you'll document your work and update customer information.  You'll also be responsible for communicating with agents via phone and e-mail. This is an excellent opportunity to start a rewarding career in...
Utica National Insurance Group New Hartford, NY Full Time
CRC Group
08/01/2026  
Broker Assistant
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: The Broker Assistant supports brokerage outcomes by coordinating market-facing activity and ensuring timely, accurate execution across placement and servicing. This role provides administrative, documentation, and operational support to Brokers and sales teams, enabling efficient handling of policies and key accounts. The core function of this role centers on service execution, documentation quality,...
CRC Group Jericho, NY Full Time
Utica National Insurance Group
07/31/2026  
Business Analyst
The Company At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including NYC, Dallas and Charlotte. Our Mission  is to continually meet the needs of our policyholders, agent/customers and employees resulting in sustainable profitable growth in an increasingly competitive marketplace. We are proud to sell our products through more than 2,200 independent insurance agents around the country as we have been since 1928. These agents provide their clients with valuable insight and resources. And, as the second-largest insurer of  Agents’ Errors and Omissions  (E&O) business in the United States,...
Utica National Insurance Group New Hartford, NY Full Time
GEICO
07/31/2026  
Customer Service Representative
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.   Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.   Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Your Impact at GEICO     As an Auto Customer Service Representative, you’ll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders through coverage needs and policy changes,...
GEICO University at Buffalo, NY Full Time
Utica National Insurance Group
07/30/2026  
Insurance Risk Management Specialist (Remote-Eastern PA, New Jersey or New York)
The Company At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including NYC, Dallas and Charlotte. Our Mission  is to continually meet the needs of our policyholders, agent/customers and employees resulting in sustainable profitable growth in an increasingly competitive marketplace. We are proud to sell our products through more than 2,200 independent insurance agents around the country as we have been since 1928. These agents provide their clients with valuable insight and resources. And, as the second-largest insurer of  Agents’ Errors and Omissions  (E&O) business in the United States,...
Utica National Insurance Group New Hartford, NY Full Time
Reliance Matrix
07/22/2026  
Client Service Representative I - SSL
Job Responsibilities and Requirements KEY RESPONSIBILITIES *other duties as assigned* This role serves as the primary point of contact for policyholders, insurance brokers, and general agents. They provide accurate policy administration, timely service, guidance on coverage, and respond professionally to client inquiries in a timely manner. Account Management Limited knowledge of NYS WCB regulations as they affect our business and client issues, and client needs; Works with manager to increase knowledge in NYS WCB regulations thus building and maintaining positive ongoing client relationships. Provides continual education to clients on Standard Security processes, policies, and procedures, including web-site services and navigation.  Responds to customer inquiries regarding coverage questions, billing issues, status updates, and other aspects of the benefit plans with oversight from manager and Sr. team members when needed. Works closely with resolution specialists...
Reliance Matrix New York, NY Full Time
Utica National Insurance Group
07/09/2026  
Workers' Compensation Enhanced Medical Only Representative
The Company    At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including NYC, Dallas and Charlotte. This is a hybrid position reporting to our New Hartford, NY location.  What you will do The Enhanced Medical Only (EMO) role is a workers' compensation claims representative position. You will be responsible for handling low complexity claims that are first party and classified as medical only. In this position, you will use skills in investigation, evaluation, and negotiation to resolve claims. Communication skills will also be applied to correspond in writing and over the phone with...
Utica National Insurance Group New Hartford, NY Full Time
Brown & Brown
07/01/2026  
Insurance Assistant
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an  Insurance Assistant  for our team in  Garden City, NY! The Insurance Assistant supports the service team in delivering exceptional client service by providing technical and administrative assistance across daily operations. This role handles policy processing, billing, certificates, and compliance tasks while assisting with renewals and documentation. The Technical Assistant builds strong relationships with teammates, carriers, and vendors to enhance client retention, ensures accuracy and adherence to agency guidelines, and contributes to a collaborative, positive team environment. How You Will Contribute:   Responsible for the day-to-day administrative tasks including but not limited to policy checking, customer billing, and processing policies/endorsements, invoicing, issuance of certificates...
Brown & Brown Garden City, NY Full Time
Brown & Brown
06/27/2026  
Commercial Lines Account Manager
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Purpose: To work closely with the producer and Commercial Lines Customer Service Representative to service new and existing accounts to achieve Agency sales goals and service standards.  Responsible for securing the retention of specifically assigned Commercial accounts through marketing responsibilities. Essential Duties and Responsibilities: Develop a full working knowledge of Commercial Lines procedures. Handle client requests for information, endorsements, forms, and rates for accuracy, recommending changes or amendments. Review and analyze policies, endorsements, forms, and rates for accuracy, recommending changes or amendments. Oversee the requests for endorsements, and control and preparation of binders, certificates, invoices, automobile identification cards, and similar items. Review suspense on a regularly scheduled basis,...
Brown & Brown Syracuse, NY Full Time
Travelers
06/03/2026  
Outside Property Claim Representative
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...
Travelers New York, NY Full Time
CRC Group
05/13/2026  
Senior Claim Specialist - Prime Specialty
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: Analyzes and processes claims by gathering information and drawing conclusions. Manages and evaluates General Liability claims affecting primary and excess policies in a fast-paced E&S Claim environment. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below....
CRC Group New York, NY Full Time
Amynta Group
04/30/2026  
M&A & Corporate Counsel
We’re thrilled that you are interested in joining us here at the Amynta Group! The M&A & Corporate Counsel will play a key role in strategic and transactional initiatives as well as many other corporate and commercial matters across Amynta. Reporting directly to the General Counsel, this role presents an exciting opportunity to join a high growth, M&A-oriented PE portfolio company and work in a highly entrepreneurial environment. The M&A Counsel will partner with Amynta’s internal M&A team to advance the company’s ambitious strategic growth initiatives, while also working closely with senior leadership and business unit leaders to support the company’s commercial objectives. The position requires a motivated, collaborative team member with a strong ability to partner with different constituencies and a commitment to ensure excellence and consistency in legal counsel across Amynta. Provide strong transactional legal advice to the M&A team and senior...
Amynta Group New York, NY Full Time
Brown & Brown
04/21/2026  
Employee Benefits Account Manager
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown   is   seeking   Employee Benefits Account Manager   to join our growing team in   Garden City, NY!     The Employee benefits Account Executive will retain and grow business by servicing and managing client and prospective client relationships through collaboration with team members to deliver exceptional customer service, achieve client satisfaction, and drive new business opportunities.     How You Will Contribute:     Manage and retain the existing book of business while pursuing new growth opportunities through networking, referrals, cross-selling, and strategic business planning. Establish and maintain strong relationships with clients, prospects, carrier partners, and internal stakeholders across the organization. Plan, direct, and manage the renewal process...
Brown & Brown Garden City, NY Full Time
Jewelers Mutual
12/02/2025  
Sr Client Service Representative
Summary Serve with impact. As a Senior Client Service Representative, you’ll be a trusted partner to clients and producers, delivering exceptional service across a complex book of business. You’ll guide junior staff through mentorship, manage renewals with accuracy and care, and respond to daily client needs with professionalism and expertise. In this role, you’ll handle policy changes, maintain precise documentation, ensure regulatory compliance, and support producer partners in meeting client expectations. With strong communication skills and deep insurance knowledge, you’ll help create a streamlined, client-focused experience that strengthens relationships and elevates service quality. Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values...
Jewelers Mutual New York, NY Full Time
Hilb Group
08/19/2026  
Personal Lines Account Executive
Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious ­­­­­Personal Lines HNW Account Executive to join our team. This position will report to our agency located in Uniondale, NY. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position. Responsibilities: Explain coverages and types of policies, suggest specific coverage enhancements, and resolve general customer inquiries. Develop and maintain strong professional relationships with clients, their representatives and insurance company personnel. Accurately and efficiently maintain electronic client account records and electronic file documentation. Collaborate with producers to enhance client development and service....
Hilb Group Uniondale, NY Full Time
Hilb Group
08/18/2026  
Account Manager
Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Personal Lines Account Manager to join our team. This position will report to our agency located in either Auburn, NY, Pelham, NY, Staten Island, NY, Uniondale, NY, or Williston Park, NY. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a hybrid or remote position. Responsibilities: Manage all aspects of client’s personal insurance needs, from information gathering, preparing applications and renewal marketing to policy administration. Explain coverages and types of policies, suggest specific coverage enhancements, and resolve general customer inquiries. Develop and maintain strong professional relationships with clients,...
Hilb Group Village of Pelham, NY Full Time

 

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