21 director of carrier relations jobs found

Under minimal supervision, investigate and resolve first and third party material damage and BI claims which may involve coverage, liability, damage and legal issues. • Effort may concentrate around large exposure, Commercial Auto, Homeowner liability, and/or Commercial Property claims among other market/line combinations. • Provide guidance and direction to legal counsel during the litigation process in order to ensure favorable resolution. • Act as a mentor to new employees to facilitate the on-boarding process. Key Responsibilities Timely completion of all case activities, maximizing customer service and minimizing net loss payout. Contacts all insureds, claimants and witnesses that may have information relating to the loss, either in person, by telephone or in writing. This may include visiting the accident location to examine, photograph and diagram physical facts and conduct neighborhood canvasses. Inputs and retrieves information using the automated claims system,...

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management. Position Summary: The Director of Sales, Commercial Risk will be responsible for developing and executing sales strategies to meet revenue targets, managing a team of sales professionals, and ensuring compliance with regulatory requirements. Primary...

Under limited supervision, investigate and resolve first and third party material damage, PIP, BI, and Third party Property claims which may involve coverage, liability, damage and legal issues. Effort may concentrate around intermediate exposure, Commercial Auto, Homeowner liability, and/or Commercial Property claims among other market/line combinations with stretch assignments based on experience. Provide guidance and direction to legal counsel during the litigation process in order to ensure favorable resolution. Act as a mentor to new employees to facilitate the on-boarding process. One of these positions will be in the Springfield office and one will be in our Bridgewater office. Key Responsibilities Timely completion of all case activities, maximizing customer service and minimizing net loss payout.  Contacts all insureds, claimants and witnesses that may have information relating to the loss, either in person, by  telephone or in writing. This may include visiting...

WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success. WHAT WE’RE LOOKING FOR The Personal Lines Service Leader oversees the department and serves as the direct liaison to the Personal Lines Leadership team. The Service Leader develops and trains the Team Leads, Account Managers and Client Service staff, addresses escalated client issues, and provides performance coaching to team members. A GLIMPSE INTO YOUR DAY Supervises the department, serving as a mentor and resource. Leads team meetings and regular 1:1s for development and goal alignment. Works...

Position Summary The Sr Client Relationship Manager (Sr. CRM), Employee Benefits, is the primary relationship manager for a portfolio of mid to high complexity clients, overseeing employee benefit programs, renewals, retention, strategic partnership and advanced service needs. This role applies advanced benefits expertise to lead a multi-year renewal strategy, ensure completion of compliance requirements, analyze complex benefit trends, and provide proactive, strategic guidance that strengthens client relationships, satisfaction, and retention. Operating with a high degree of independence, Sr. CRM drives day-to-day client delivery, leads pivotal planning in partnership with Advisors, and resolves escalated or highly complex service issues. This role also mentors colleagues, contributes to process improvement initiatives, and ensures the delivery of a consistent “Peace of Mind” client experience. The Sr. CRM collaborates closely with the Client Executive, Client Success...

Role Details Job Title: Compliance Associate Location: Wakefield, MA (Hybrid)* Reports to: Compliance Manager Employment Type: Full time Job Requisition ID: 2026-1001 Requisition Begin Date: 10/12/2026   Help Us Insure It Tokio Marine HCC is a global industry-leading specialty insurance group, backed by the strength and stability of the Tokio Marine Group. Offering over 100 classes of specialty insurance, we empower clients to pursue opportunities confidently through our “Mind Over Risk” philosophy. More than an insurance company, we are an organization built on innovation, unity, and trust.   At our core, we are Always Advancing , driven by innovation and an entrepreneurial spirit that keeps us moving forward. Our people are Experts in Tomorrow , using curiosity and smart working to anticipate what’s next. With a culture rooted in Reaching Out , we foster genuine collaboration and support, ensuring every individual has the opportunity to succeed and...

Role Details Job Title: Claims Attorney Location: Wakefield, MA (Hybrid)* Reports To: Specialty Claims Manager Employment Type: Full time Job Requisition ID: 2026-975 Requisition Begin Date: 10/05/2026   Help us insure it Tokio Marine HCC is a global industry-leading specialty insurance group, backed by the strength and stability of the Tokio Marine Group. Offering over 100 classes of specialty insurance, we empower clients to pursue opportunities confidently through our “Mind Over Risk” philosophy. More than an insurance company, we are an organization built on innovation, unity, and trust.   At our core, we are Always Advancing, driven by innovation and an entrepreneurial spirit that keeps us moving forward. Our people are Experts in Tomorrow, using curiosity and smart working to anticipate what’s next. With a culture rooted in Reaching Out, we foster genuine collaboration and support, ensuring every individual has the opportunity to succeed and make a...

Description Advance your career with Liberty Mutual Insurance – A Fortune 100 Company   Are you looking for an opportunity to use your degree in the business world? Then Liberty Mutual’s Equipment Breakdown Risk Control group might be right for you. Our team works closely with customers to help them identify, quantify, mitigate, or eliminate serious threats to their businesses. In the process, we help fulfill Liberty Mutual’s mission of helping people live safer, more secure lives.   Liberty Mutual is currently hiring an Equipment Breakdown Risk Control Consultant to provide jurisdictionally required inspections and other services to an assigned group of customers.   This role is 100% remote within the assigned territory. This role is also eligible for a company car. Additional information will be provided if you moved forward to speak with a recruiter.    The role provides commercial lines customers with boiler and pressure vessel...

Position Summary The Client Relationship Manager (CRM), Commercial Risk, is the primary liaison between insurance carriers and clients, managing commercial insurance programs, renewals, and day-to-day service inquiries. They ensure policy compliance, analyze coverage and exposure trends, and provide practical guidance on coverage, with the goal of driving client relationships, satisfaction, and retention. The CRM applies practical commercial insurance knowledge to ensure timely, accurate deliverables and supports the delivery of a consistent "Peace of Mind" client experience. This role collaborates closely with the Client Success Specialist, Advisor, carriers, and internal Baldwin support colleagues to ensure excellent service delivery. Primary Responsibilities Build and maintain strong client relationships as the primary point of contact, proactively communicating expectations, updates, and recommendations. Assess client needs and develop tailored coverage solutions,...

WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success.   WHAT WE’RE LOOKING FOR The Personal Lines Director drives the overall strategic vision and growth of the assigned Regional Personal Lines department. The Director is responsible for setting long-term strategies, aligning departmental goals with the company's broader objectives, and ensuring that the Personal Lines operations contribute significantly to profitability, market share expansion, and client satisfaction.  The Director oversees the Personal Lines Department Manager, making high-level decisions on...

Job Type: Permanent Build a brilliant future with Hiscox   VP, Digital Business Development Leader Reports to: SVP, Head of Digital Partnerships Location(s): Atlanta, Boston, Chicago, Hartford, Manhattan The VP, Digital Business Development Leader at Hiscox is responsible for driving the profitable growth of Hiscox’s SME insurance products through our digital partnership channel, leading a team of business development managers and enablement personnel by working with new, existing, and prospective digital distribution partners. This role will build and drive a best-in-class sales practice, develop and enhance deep partner relationships, and deliver innovative solutions that reflect a deep understanding of our partners’ goals. The ideal candidate has a general manager mindset and can solve ambiguous problems, lead and develop a team of business development professionals, collaborate with internal and external stakeholders seamlessly, own a P&L, and...

Salem Five is a growing regional financial services organization with a rich history of over 170 years.  As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers. This position requires the ability to work in the Salem, MA offices. Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families. Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Come see what we’re all about....

The State Manager is responsible for developing and executing the business strategy for the assigned state(s) within the Personal Lines Product Department. This role manages growth, retention and profitability and is responsible for planning, forecasting, pricing, product development, regulatory filing strategy, and financial performance of assigned personal lines products and states. The State Manager partners closely with Actuarial, Underwriting, Finance, Operations, Legal, Sales & Marketing and Claims to influence decisions, align priorities, and ensure products remain competitive, compliant, profitable, and aligned with Arbella’s objectives. Key Responsibilities State Management:   Develop and execute state-specific strategies and operating plans to achieve growth, profitability, retention and market share objectives. For assigned state(s), monitor the performance, identify opportunities and risk and recommend strategic actions to achieve results. Pricing...

Under limited supervision, investigate and resolve first and third party material damage, WC, PIP, BI, GL and Property claims which may involve coverage, liability, damage and legal issues. Effort may concentrate around intermediate exposure, Commercial Auto, Homeowner liability, and/or Commercial Property claims among other market/line combinations with stretch assignments based on experience. Provide guidance and direction to legal counsel during the litigation process in order to ensure favorable resolution. Act as a mentor to new employees to facilitate the on-boarding process. Key Responsibilities Timely completion of all case activities, maximizing customer service and minimizing net loss payout.  Contacts all insureds, claimants and witnesses that may have information relating to the loss, either in person, by  telephone or in writing. This may include visiting the accident location to examine, photograph and diagram  physical facts and conduct neighborhood canvasses....

The Cross Family of Agencies welcomes you. We need your talent and expertise. Overall: From a macro perspective this Operation Manager role we would need to focus on a person that can provide operational leadership and continuity , act as a resource to leadership and employees, workflow management, staff coordination, compliance, process improvement, while supporting the company’s overall business objectives.   Basic Position summary :  Responsible for overseeing the day-to-day operations of the branch , ensuring efficient workflows, high-quality service ,  and effective coordination within departments and upper management . Someone who can provide operational leadership and support to management and   employees while identifying opportunities to improve processes, productivity, and client service.   Key Responsibilities : Oversee Daily operations and ensure workflows are efficient and accurate Coordinate and manage administrative and operational...

Job Type: Permanent Build a brilliant future with Hiscox   Position: Solution Architect – Claims Transformation, Hiscox USA Reporting to: Head of Solution Architecture, US Location: Atlanta/Boston   The Role: The Solution Architect is responsible for designing, governing, and evolving end‑to‑end technology solutions that support the insurance value chain, including underwriting, policy administration, billing, claims, and distribution. This role partners closely with business leaders, product owners, engineering teams, and third‑party vendors to ensure solutions are scalable, secure, compliant, and aligned with enterprise architecture standards. The Claim organization will be going through a technical transformation, and we are seeking candidates with deep technical expertise as well as strong insurance domain knowledge to architect these solutions. The ideal candidate combines this technical expertise with the ability to translate complex business requirements...

Job Type: Permanent Build a brilliant future with Hiscox   Position: Solution Architect – Traded Systems, Hiscox USA Reporting to: Head of Solution Architecture, US Location: Atlanta/Boston   The Role: The Solution Architect is responsible for designing, governing, and evolving end‑to‑end technology solutions that support the insurance value chain, including underwriting, policy administration, billing, claims, and distribution. This role partners closely with business leaders, product owners, engineering teams, and third‑party vendors to ensure solutions are scalable, secure, compliant, and aligned with enterprise architecture standards. Hiscox is transforming the applications that support our Traded/Broker business which today includes multiple platforms and technologies.  This is a great opportunity to drive change that will have meaningful business benefits. The ideal candidate combines deep technical expertise with strong insurance domain knowledge and...

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management. The Office Coordinator will be responsible for managing administrative tasks, coordinating office events, and maintaining office supplies and equipment. PRIMARY RESPONSIBILITIES: Manage and coordinate office operations, including managing incoming and outgoing...

Grow With Us!  At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Consultant to join our team. This position can report to our agency located in Farmington, CT, Southborough, MA, Canton, MA or Cranston, RI. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position. Responsibilities: ​ Develop and execute client benefit strategies; advise clients on all areas of compliance. Assist in preparing requests for proposals and renewals of benefit coverage. Provide client utilization and monthly financial reporting to clients with analysis of activity and large claim detail. Partner with Producers to lead client meetings and presentations, and onboard new clients. Delegate tasks,...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Join the legal frontline and champion the defense for both the insured and Allstate! As a Senior Trial Attorney, you'll independently manage a complex litigation caseload involving bodily injury, property damage and PIP/No-Fault lawsuits, subrogation matters, and uninsured/underinsured motorist claims. You'll lead trials, arbitrations, mediations, and high-exposure negotiations while providing strategic counsel to business partners and collaborating across legal teams. Stay ahead of the game by monitoring new laws and regulations,...