09/04/2026
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Customer Experience Team Leader to join our growing team in Minnesota. The Customer Experience Team Leader is responsible for leading a team of service professionals to deliver an exceptional customer experience, support customer retention, and achieve service excellence goals. This role serves as the primary coach and mentor for team members, helping ensure consistent execution of Employee Benefits service standards, customer engagement strategies, and operational processes. How You Will Contribute: Lead, coach, and develop account management and service team members. Conduct regular performance discussions, provide feedback, and support career development. Assist with onboarding and training of new teammates. Foster...
Brown & Brown
Minneapolis, MN
Full Time
