27 erc call center quality assurance analyst jobs found

Medicare Technician - CJ10EN We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              We are seeking a Medicare Technician for our Medicare Operations Team. This position is an integral to the support of multiple offices and multiple lines of business. Attention to detail is necessary to ensure all requirements of our customer are met. Strong organization skills necessary to prioritize requests and maintain turnaround times. Must respond appropriately and effectively to customers’ needs in timely and professional manner. The Medicare/Medbill Technician  will perform various functions for personnel in the Field Claim Offices as it relates to Medicare or our Medbill department. Responsibilities include working in multiple systems in...

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. Role Summary The Procurement Department is seeking three (3) individuals to serve on a newly formed team dedicated to the oversight and management of our Procure-to-Pay initiative. This centralized Purchasing Group will manage all aspects of the purchasing process, including sourcing and evaluating suppliers as needed, purchase order management, supplier relationship management, data / spend analysis, and reporting. These individuals will support the broader...

Position Title Director Employee Relations (Banking & Financial Services ER) Location Hicksville, NY 11801 Job Summary The Director - Employee Relations leads Flagstar’s Employee Relations function and serves as a trusted advisor to Human Resources, Legal, Risk partners and the enterprise on complex workplace matters. This role is responsible for establishing and executing the Bank’s employee relations strategy, ensuring consistent application of policies and practices, mitigating employment-related risk, and fostering a fair, respectful, and compliant workplace culture. The Director leads a team of Employee Relations professionals and provides expert guidance on investigations, performance management, workplace conduct, conflict resolution, accommodations, policy interpretation, and other employee relations matters. This role balances risk management with practical business solutions while supporting the Bank’s culture and strategic objectives; monitoring the effect...

If you’re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let’s talk. At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. We are seeking a Data and Product Management Expert to join our innovative team. This pivotal role involves: Mastering data management and the product management domain . Curating and analyzing data with SQL and Python to become a Subject Matter Expert (SME) on the data and its applications for problem-solving. Utilizing high technical acumen and marketing prowess to translate data insights into market strategies. Developing comprehensive product roadmaps and crafting cutting-edge product features . Your expertise will guide our data-driven decisions and product development, ensuring our solutions are at the...

Claims Consultant FL - CV07GE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              The Hartford Financial Lines Errors & Omissions E&O Claims Group has an open Claim Consultant position handling a caseload of third-party Accountants and Miscellaneous Professional Liability claims, from inception to final disposition. As these claims are often in litigation, experience handling Professional Liability matters is required.  Responsibilities include all aspects of claim file management from assignment to conclusion including: Conducting investigations and analyzing and evaluating the information learned Appropriately and accurately analyzing and determining coverage, liability and damages based upon the facts of each...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Purpose: To work closely with the producer and Commercial Lines Customer Service Representative to service new and existing accounts to achieve Agency sales goals and service standards.  Responsible for securing the retention of specifically assigned Commercial accounts through marketing responsibilities. Essential Duties and Responsibilities: Develop a full working knowledge of Commercial Lines procedures. Handle client requests for information, endorsements, forms, and rates for accuracy, recommending changes or amendments. Review and analyze policies, endorsements, forms, and rates for accuracy, recommending changes or amendments. Oversee the requests for endorsements, and control and preparation of binders, certificates, invoices, automobile identification cards, and similar items. Review suspense on a regularly scheduled basis,...

Claims Analyst FL - CV08CE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              As a Hartford Global Specialty - Financial Lines entry level   Claims Analyst in our Employment Practices Liability (“EPL”) unit, you will be responsible for handling an inventory of claims-made, large company, middle market and small commercial EPL claims, many of which are Charges with the Equal Employment Opportunity Commission or similar State agencies.   This role will also provide support to EPL Team Leader and other EPL team members requiring assistance and/or information in the management of claims of higher complexity and/or exposure. Responsibilities include all aspects of claim file management including but not limited to:...

Claims Consultant FL - CV07GE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              The Hartford Financial Lines Errors & Omissions E&O Claims Group has an open Claim Consultant position handling a caseload of third-party Miscellaneous and Allied Health Professional Liability claims, from inception to final disposition. As these claims are often in litigation, experience handling Professional Liability matters is required.  Responsibilities include all aspects of claim file management from assignment to conclusion including: Conducting investigations and analyzing and evaluating the information learned Appropriately and accurately analyzing and determining coverage, liability and damages based upon the facts of...

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. Role Summary We are currently seeking to add a qualified individual to our Procurement organization to support the Senior Director of Procurement in various aspects of managing external vendor relationships while meeting the needs of the respective internal business stakeholders. The Procurement Analyst will play a key role in fulfilling the objectives of the Procurement organization by: Performing tasks in support of supplier negotiations, including...

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. Job Description: Senior Reinsurance Accountant (Ceded & Assumed) Position Overview: We are seeking an experienced and motivated Senior Reinsurance Accountant to join our Reinsurance Accounting team. This position is responsible for the full spectrum of reinsurance accounting cycle, with a particular focus on quota share (QS) accounts and a hybrid mix of both ceded and assumed business types. The ideal candidate will bring a deep understanding of...

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. Job Description: Sr Director, Business Solution Architecture Location:  New York, New York Department:  Starr Technology Group Overview: The  Senior Director, Business Solution Architecture  is a senior-level, business-facing role responsible for architecting end-to-end solutions for new and evolving commercial insurance products. This role provides holistic ownership of functional and workflow solutioning -from the initial concept to operational...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description Responsible for investigating and confirming the facts of loss for advanced Homeowner's Claims. Determines coverage, damages and otherwise adjusts and negotiates claims within limit of authority. Responsible for creating or auditing a comprehensive estimate of damages for homeowners first party claims leading to the proper disposition. We are seeking a Property Field Adjuster to join our team! This role will support Northeast property and homeowner claims, including weather‑related losses such as frozen pipes, water damage, hail, and wind. The position is part of our Premier Division, which...

Job Description Are you looking for your next opportunity?   Sompo has a unique opportunity for an Assistant Vice President – Underwriter in our Primary Retail Casualty Business Unit.   The Primary Retail Casualty team delivers a client-focused approach to risk management by providing comprehensive multi-line solutions. These include general liability, commercial auto, and workers' compensation coverages, offered through various program structures such as guaranteed cost, self-insured retentions (SIRs), deductibles, and captives. The team specializes in serving large accounts across diverse industries in the U.S., Mexico, and Canada, such as manufacturing, real estate, hospitality, financial institutions, professional services, life sciences, technology, retail, and Asian-interest sectors. Collaboration with other business units, including property, umbrella/excess, and environmental, is a key component of the team's strategy and contributes to the organization's...

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: Serves as a partner to Broker providing superior support regarding all policies and key accounts. Provides high quality service to agents and companies. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1....

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

AIG’s Internal Audit Group (IAG) provides independent and objective assurance, advice, and insight guided by a philosophy of adding value to improve the operations of AIG. IAG assists AIG in accomplishing its objectives by bringing a systematic and disciplined approach to evaluate and improve the effectiveness of AIG’s control environment including risk management, operational, financial, internal control, and governance processes. The Corporate Functions Audit team is responsible for providing a comprehensive program of audit coverage for the firm’s risk management framework and related controls across the second line of defense. As an ERM Senior Audit Manager, you will be part of IAG’s Corporate Functions Audit Team. As a member of the team, you will have an exciting opportunity to learn about AIG’s products and services and enhance your knowledge and skillsets as you participate in audit projects across Corporate Functions such as Enterprise Risk Management. IAG is...

Associate Actuary - Risk Management At AIG, we are reimagining the way we help customers to manage risk. Join us as an Associate Actuary - Risk Management to take on key responsibilities within a world-class actuarial function. Make your mark in Actuarial Our Actuaries are on the front lines, quantifying risk, pricing insurance and reserving losses for AIG’s major insurance operating companies, globally. We collaborate with Finance, Claims, Operations, Marketing and Risk Management, among other functions. As an AIG actuary, you will be challenged and encouraged to reach your greatest potential to help improve how we predict, manage and mitigate risk. How you will create an impact This position will assist the Actuarial Independent Review team with the following responsibilities: Assist in the independent review of selected AIG policyholder liabilities.  This includes: Review claims and premium data quality for property and casualty insurance lines....

Actuary - Risk Management At AIG, we are reimagining the way we help customers to manage risk. Join us as a Actuary - Risk Management to take on key responsibilities within a world-class actuarial function. Make your mark in Actuarial Our Actuaries are on the front lines, quantifying risk, pricing insurance and reserving losses for AIG’s major insurance operating companies, globally. We collaborate with Finance, Claims, Operations, Marketing and Risk Management, among other functions. As an AIG actuary, you will be challenged and encouraged to reach your greatest potential to help improve how we predict, manage and mitigate risk. How you will create an impact This position will assist the Actuarial Independent Review team with the following responsibilities: Assist in the independent review of selected AIG policyholder liabilities.  This includes: Review claims and premium data quality for property and casualty insurance lines. Build benchmark reserving...