07/24/2026
Job Description: CSI, one of the nation's leading fintech companies, is seeking a customer-focused and analytical Fraud Analyst to join our Card Fraud Operations team. In this role, you will help protect financial institutions and cardholders by identifying suspicious activity, investigating potential fraud cases, responding to customer inquiries, and supporting fraud prevention efforts. This is an excellent opportunity for someone who enjoys problem-solving, critical thinking, customer interaction, and working in a fast-paced environment where no two days are the same. What You'll Do Monitor fraud alerts and investigate potentially fraudulent transactions and account activity. Analyze suspicious behaviors and identify fraud trends and patterns. Verify fraud activity by contacting cardholders and financial institutions. Handle inbound and outbound customer communications related to fraud, lost cards, stolen cards, and account concerns. Review and...
CSI
IN
Full Time
