81 general service technician jobs found

The Cross Family of Agencies welcomes you. We need your talent and expertise. The Claims Advocate role is multifaceted with responsibilities encompassing technical claim management, strategic loss analysis, process improvement, and strong customer service.  While the Claims Advocate is primarily responsible for management of claim issues on behalf of our clients, they are also expected to support the overall office goals regarding new business and client stewardship. The Claims Advocate is expected to assist clients with Risk Management strategies that improve the quality and consistency of claim outcome.  Specific to client engagement, the Claims Advocate will understand the needs of the client and proactively provide a service that create efficiencies, compliance, and adds value to the overall client relationship.  They will also support commercial lines customers with claim reviews, loss trend analysis and identification of loss avoidance opportunities....

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Senior Account Executive & Team Leader to join our growing team in Dedham, MA, Boston, MA or Merrimack, NH! The Senior Account Executive & Team Leader is responsible for supporting & driving department culture through collaboration with Market Service Leader and other Team Leaders. In addition to account management responsibilities & oversight of a team, Team Leader is focused on development, training & education of the department as a whole. How You Will Contribute: Drive department & office culture & development through various initiatives and participation across all teams Participate in leadership of the department in conjunction with the Market Service Leader Fully supporting Senior Leadership directives of the Market and Enterprise...

SLC Management is a growing global asset management firm providing innovative and diversified investment solutions to institutional investors. We are breaking new ground with a full spectrum of solutions for a growing institutional client base of more than 1400 organizations. Our history of organic and strategic growth reflects this commitment with over CA$387/US$286 billion in assets under management (AUM). As a subsidiary of Sun Life, we are aligned with one of the world’s leading financial services companies, and benefit from the stability and strength of that relationship. We are a performance-driven organization with a deliberate focus on fostering a development-focused, inclusive culture revolving around our Core Values of being client obsessed , valuing each other , acting with speed and having an owner’s mindset .  As part of our team, you play a role in fulfilling our purpose and making a difference.  We offer a rewarding work environment that is filled with...

Grow With Us!  At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Commercial Lines Account Manager to join our team. This position will report to our agency located in Southborough, MA. Can also sit in our Northampton or E Longmeadow, MA locations. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a hybrid position, working 3 days in-office.  Responsibilities: Be main conduit of communication to insured and handle day-to-day correspondence with client (email, phone) for commercial accounts  Use discretion and judgement to interpret policy language and communicate changes in coverage to the insured   Act as the relationship builder with the account   Communicate with carriers and insured...

Description We are excited to add a new Sr. Data Solutions Analyst to the Corporate Finance Data Strategy and Governance Team!   This person will serve as a data steward for Liberty Mutual’s financial data. Partnering with the business, IT, and Corporate Finance teams, this person will help shepherd data through our strategic Finance Data Platform (FDP). This includes analysis of source data to determine transformation requirements for standardization, as well as defining the financial data that will be passed to downstream systems and reporting.   Responsibilities Under limited direction, prototype and develop data solutions to meet organizational and business customer needs. Demonstrate a working understanding of complex multi-tier, multi-platform systems, and apply principles of metadata, lineage, data dependencies and hierarchy, business definitions, compliance, and data security to project work. Use critical thinking to synthesize varied...

Description The Senior Underwriting (UW) Officer, Risk Management, will report to the Executive Underwriting Officer of Major Accounts Casualty. Major Accounts works with large and complex commercial risks to deliver Primary and Excess Casualty programs to these highly valued customers.  You will focus on our Majors Risk Management portfolio which services some of the largest companies in the U.S.  The Senior Underwriting Officer, Risk Management will work with the leadership team, deliver technical expertise and serve as point of contact for the frontline underwriting teams for all questions, key decisions, or referrals.   Responsibilities: Provides expert technical underwriting assistance and formal referral approval for multiple lines of business (auto, general liability, workers` compensation) in Majors Risk Management. Interacts independently with field underwriters and directly with UW managers on all mandatory referral cases and voluntary...

Description The USRM Servicing Technology group is seeking to hire a Senior Software Engineer for a team in our Automation portfolio. In this role you will work within an Agile delivery team to provide automated solutions using UiPath, AWS and AI. **This is a hybrid role requiring two days in the office a week** In this role, you would   Design, develop, and support UiPath RPA bots that integrate with multiple systems to deliver scalable back-office automations for our Distribution and Service groups Create innovative AI-driven solutions using UiPath IXP or AWS Bedrock to enhance business processes and solve complex challenges Develop effective, defect free source code meeting business requirements and Liberty standards Troubleshoot infrastructure and software problems, take appropriate corrective action and/or interact with IT staff or vendors in performing complex testing, support and troubleshooting functions Interact with other teams,...

Description Do you have the skills—and drive—to join a tech team that’s working to digitally transform a trillion-dollar industry? From test-driving the latest technologies to creating intuitive consumer apps, Liberty Mutual is constantly innovating and delivering industry-leading solutions that provide peace of mind for our customers worldwide. As a Software Engineer at Liberty Mutual, you’ll apply your talents in an agile environment that combines the creative energy of a start-up with the stability and benefits of a Fortune 100 company. **This is a hybrid role requiring two days in the office a week in one of the following locations: Boston, Portsmouth, Plano, Indianapolis, or Columbus** ** You must be authorized to work in the United States without employer sponsorship now or in the future. We will not sponsor employment visas. Candidates who will require future sponsorship, including candidates on CPT/OPT/STEMOPT who will require future...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an Employee Benefits Account Executive to join our growing team in Dedham, MA! The Employee Benefits Account Executive manages a portfolio of employee benefits clients by serving as the primary day-to-day contact and providing comprehensive support for ongoing service needs. This role leverages technical expertise to retain existing clients, oversees marketing and renewal activities, and partners with the Team Lead to support clients’ financial consulting requirements. The Account Executive evaluates financial and utilization metrics, prepares monthly financial and benchmarking reports, and contributes to ad‑hoc analyses to guide client decision‑making. Through strong client relationships and data‑driven insights, this position enhances service delivery and supports the long‑term success of the employee...

Discover a Career That Empowers You — Join HUB International!   At HUB International, we’re more than just an insurance brokerage firm — we’re a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don’t stop there — we also invest deeply in our people.   Here, your career is in your hands. You’ll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you’ll be backed by the strength of a global firm and the heart of a regional team.   As one of the world’s largest insurance brokers — and a proud Stevie Award-winning workplace — HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in North...

Description We are seeking a highly skilled and motivated Principal Front-Office Engineer to join our prestigious investment firm. As a Principal Front-Office Engineer, you will serve as the technical lead embedded within the Investment Innovation, Integration & Trading (I3T) team, driving design and implementation of small-scale proofs of concept and prototypes that support the fixed income portfolio, improve investment analysis, develop AI-enabled workflows, and enhance reporting systems & processes. You will partner closely with analysts and investment teams to enhance their day-to-day use of AI, helping them build artifacts in a more technically sound manner and building robust systems and tools that scale those prototypes into production-ready applications. We’re looking for a hands-on software architect and builder who can design systems, rapidly iterate on them, and deliver quality solutions that power analytics, reporting, and investment...

The Cross Family of Agencies welcomes you. We need your talent and expertise. Reports to: Operations Manager   General Summary: Acts as the face of C&H, answering phones and welcoming all visitors to the agency. Oversees supply ordering, daily mailings, employee contact information, maintaining scanners & printers, machine service calls, conference room set-up, logging cancellations and reinstatements, telephone system. Specific Responsibilities: Receives visitors and callers, determines their needs, checks appointments, and directs visitors to the appropriate person or office. Maintains and acts as a point person for agency telephone system as liaison to  Cross  Ring Central phone system support   Distributes daily faxes received via email to the appropriate parties Picks up incoming agency mail from the Post Office each morning; opens, date stamps, sorts and and distribute all incoming agency mail; prepares and tracks all...

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.   Job Description: This role will provide advanced analytics expertise within the Business Analytics function that applies the power of data with machine learning to improve business outcomes across the Health and Risk Solutions business. This team is expected to work closely with the other teams across the organization,...

Why Arbella? At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive, industry-leading salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: •On-site gym and fitness classes and one-on-one personal training •On-site nurse, nutritional counseling, and mental health resources •Full-service cafeterias •Free shuttle service to Quincy Adams T Station •Tuition assistance programs •Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more •A company committed to community: volunteer opportunities, employee- led community efforts, and the Arbella Insurance Foundation •Robust training, mentorship, and professional/personal development programs •Colleagues who genuinely care about each other...

The Benefit Analyst supports both the practice group and individual customer teams serving large and jumbo market-segment employer groups. They are integral in all aspects of administrative, technical, analytical and project support. The Benefit Analyst supports senior team members in developing benefit strategies, evaluating carrier and vendor solutions, and executing service plans for complex large-employer programs, as well as daily tasks necessary to further the practice group and business. Under the direction of more senior teammates, the Benefit Analyst executes assigned analyses and support tasks, escalating judgement calls when needed. The essential functions of the role include some administrative/clerical responsibilities, CRM platform management, data analysis, financial modeling, RFP development, policy and contract review, implementation support, and preparation of customer-ready deliverables. The qualified candidate must have the ability to learn the spectrum of...

AVP, Excess Casualty Underwriter Location: Wakefield, MA Reports To: President, Excess Casualty Employment Type: Full Time About Us Help us insure it. Tokio Marine HCC is a leading global specialty insurance group, backed by the strength and stability of the Tokio Marine Group. With more than 50 years of sustained growth and profitability, and offices across the United States, the United Kingdom, Europe, and other international locations, we offer more than 100 classes of specialty insurance—covering everything from the crops that feed us and the concerts that entertain us to rescuing travelers abroad. Guided by our Mind Over Risk philosophy, we empower clients to pursue opportunities with confidence while fostering a culture rooted in innovation, collaboration, and trust. Always Advancing, we embrace an entrepreneurial spirit; as Experts in Tomorrow, we anticipate what’s next; and by Reaching Out, we build genuine connections that enable our people and our...

Description   As AI capabilities accelerate, so does the opportunity to fundamentally improve how we work. AI adoption is a key strategic focus for Liberty Mutual, and the Property & Specialty Product Delivery team is looking for a driven, curious and highly capable professional to help us seize that opportunity.   We are seeking a Director (individual contributor) to own and drive our AI roadmap across Delivery teams, identifying, testing and scaling AI-enabled solutions that improve the efficiency, quality and breadth of all our rating program launch and maintenance processes. The ideal candidate will bridge the gap between technology and business, translating complex organizational processes into actionable AI applications, and executing swiftly to deliver results. This role requires strong project management skills, a genuine curiosity for AI tools, and the ability to orchestrate across a variety of workstreams, bringing together the work of others...

Discover a Career That Empowers You — Join HUB International! At HUB International, we’re more than just an insurance brokerage firm — we’re a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don’t stop there — we also invest deeply in our people. Here, your career is in your hands. You’ll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you’ll be backed by the strength of a global firm and the heart of a regional team. As one of the world’s largest insurance brokers — and a proud Stevie Award-winning workplace — HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in North America, we bring...

Role Details Job Title: Desktop Support Specialist Location: Wakefield, MA (onsite 5 days in the office) Reports To: Information Technology Manager Employment Type: Full time Job Requisition ID: 2026-538 Requisition Begin Date: 06/03/2026 Help us insure it Tokio Marine HCC is a global industry-leading specialty insurance group, backed by the strength and stability of the Tokio Marine Group. Offering over 100 classes of specialty insurance, we empower clients to pursue opportunities confidently through our “Mind Over Risk” philosophy. More than an insurance company, we are an organization built on innovation, unity, and trust. At our core, we are Always Advancing , driven by innovation and an entrepreneurial spirit that keeps us moving forward. Our people are Experts in Tomorrow , using curiosity and smart working to anticipate what’s next. With a culture rooted in Reaching Out , we foster genuine collaboration and support, ensuring every...

Join us as an Underwriter II, Professional Liability/Cyber, Financial Lines to grow your career at the forefront of commercial insurance. Make your mark in Underwriting AIG Underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, and Multinational Clients. We are reimagining how we help customers to manage risk, transforming our operating model and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. How you will create an impact We have an exciting opportunity for an Underwriter II on our Professional Liability/Cyber team. This role underwrites under general supervision, issuing quotes and policies while ensuring standards and compliance guidelines are met. These individuals will analyze information and can have an opportunity to...