07/16/2026
Responsible for leading the IT Operations function, including the Help Desk and midrange systems teams, and for the day-to-day delivery, performance, and reliability of the company’s end-user, infrastructure, and enterprise platform services. This role owns the vendor and contract portfolio for IT (including software licensing, renewals, and circuit/connectivity services), manages the IT operating budget, supports audit and regulatory engagements, and partners with Security, Network, and Application teams to drive enterprise initiatives, new site build-outs, and modernization—including the responsible adoption of AI-enabled tooling within IT.
Minimum Qualifications:
Bachelor’s degree in a related field, or equivalent professional experience
8+ years of progressive experience in IT Operations, including infrastructure, end-user services, or enterprise platform administration.
3+ years in a management or supervisory capacity leading IT teams, including remote staff....
Fortegra
Jacksonville, FL
Full Time
