32 implementation manager jobs found

  Departmental Summary Support implementation, monitoring and enforcement of Commercial Business Strategy, using GrpCRM for the identification, tracking, escalation and resolution of different ASC-focused objects, support requests and workflows, including: Monitoring and resolution of GrpCRM DFund / UCCR requests Buy-Up request fulfillment, governance and execution ASC contract signature handling (fulfillment, execution, and closure) Activation of highly-controlled ASC impacts such as mandated chgs Monitoring and accuracy of 'ASC Account 360' data Oversee adherence of legal, financial, product and audit controls for ASC grp arrangements and purchases Extensive experience with GrpCRM – as a user, a task manager, workflow administrator, and report builder Support GrpCRM UAT testing, as applicable Support impact assessments including identification and tracking of group-specific impacts Document and measure ongoing quality processes owned and/or managed by the ASC...

Description Summary: ​Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals.  Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better.  As a Retail District Manager, you are responsible for leading all facets of sales, service and operations of a district of Branches within a defined geographic area.  Drives daily sales process, leading teams to achieve sales targets, acquire new consumer and business customers, initiate referrals to partners, and deepen all existing customer relationships. Duties & Responsibilities: Works to improve the sales, service and operational skills and behaviors of colleagues. Participates in joint calling with colleagues and partners. Acts as senior OCR Leader to deepen...

Who We Are At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture. HUB is one of the largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 17,000 employees in over 500 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions. What We Offer You At HUB International we...

The Strategic Account Manager (SAM) is a critical extension of Montage selling and account retention strategy within the Jewelry Division .  In support of the Vice President of Sales – Jewelry Division, the SAM serves as an internal and external liaison supporting in-house service for Montage retailers. The SAM supports the sales organization and identifies growth opportunities by evaluating retailers’ current offerings and pursuing expansion of Montage Jewelry Care Plans within existing accounts. The SAM manages implementation processes by coordinating and completing tasks associated with new business rollouts. The SAM builds and maintains strong relationships with key retailers and facilitates collaboration between retailers and internal support teams. This role ensures the integrity of account data and business arrangements from proposal through implementation. The SAM also evaluates account performance and provides recommendations to support program profitability and...

Job Description About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: Acrisure is seeking a Project Manager, Finance Systems Delivery to join our growing team in Grand Rapids. The Project Manager – Workday Financials will lead the delivery of several of Acrisure’s enterprise-wide Workday Financials implementation...

Responsible for retention activities for BCBSM and/or BCN customers generally with 50 to 99 contracts in a group within an assigned geographic area working in close coordination with Client Engagement Manager and Client Operations Managers overseeing the agent relationship(s) associated with those accounts.  Retention activities include planning, strategizing, benefit consulting and administration to increase membership as well as required resell activities.  Responsibility may include enrolled and prospective customers. Working in concert with the Sales Manager to propose specific retention strategy that is aligned with the overarching strategy for that agency relationship, by understanding the decision-making process and gaining trust and respect from key agent decision makers. Provide the agent/customer with information related to alternate methods of health care delivery (e.g., HMO, POS, PPO).  May include financial alternatives such as funding options. Use...

OBJECTIVE Litigation Representative Objective To provide efficient investigation, evaluation, supervision, and disposition of firstparty casualty claims in litigation. RESPONSIBILITIES Litigation Representative Responsibilities Retain detailed knowledge of the Michigan law, especially the No-Fault Automobile Act, MCL 500.3101, Negligence, Products and Insurance contract law, civil procedure, and Michigan Evidence law.   Review and advise of changes in statutory law, case law, and legal practice as it pertains to the handling of claims and management of litigation.   Participate in meetings, round-table discussions, and other collaborative efforts, providing others with constructive criticisms, encouragement, and advice in the handling of individual claims.   Encourage best practices in the handling of claims by providing an example to all by making timely and accurate notes of matters relevant to a given claim in a file,...

OBJECTIVE Supervisor, P/C Customer Service Project & Support Objective To advocate for Property/Casualty Customer Service (PCCS) holistic business needs and coordinate with the PCCS leadership team to determine strategic planning needs. To lead a team of project-focused analysts through hiring, training, and professional development. To schedule, control, adjust, and oversee the daily operation of support analysts and senior support analysts to ensure operational and corporate project expectations are managed and project commitments are met. To act as an expert resource and mentor, developing advanced system knowledge throughout the PCCS department to meet department and company objectives through customer experience. To challenge business processes to strategize goals and identify efficient solutions for complex system and billing-related issues from the PCCS Team. RESPONSIBILITIES Supervisor, P/C Customer Service Project...

Description Job Summary The Treasury Management Service Specialist II delivers high-touch onboarding, implementation, maintenance, and advanced service support for Business Banking and Commercial clients with complex treasury needs. This role includes responsibility for managing multi‑entity implementations, resolving escalations, mentoring junior specialists, and partnering closely with Relationship Managers and Treasury Sales. The TM Service Specialist II builds depth across the core treasury product suite. Key Responsibilities Client Onboarding & Implementation Leadership Manage end‑to‑end onboarding, implementation, and product maintenance for Business Banking and Commercial clients, including planning, quality review, testing, and go‑live readiness. Serve as onboarding coordinator and project manager for implementations supporting multi‑entity structures, centralized treasury models, and...

Job Description About Acrisure    A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing   cutting-edge   technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more .     In the last twelve years, Acrisure has grown in revenue from $38 million to almost   $5 billion   and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.     Job Summary:    Acrisure is seeking a   Project Manager, Finance Systems   Delivery   to join our growing team in   Grand Rapids .   The Project Manager – Workday Financials will lead the...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an Insurance Operations Auditor, Employee Benefits to join our growing team in Troy, MI or Roseland, NJ! As a member of the Internal Operations Audit Team, the Employee Benefits Insurance Operations Auditor is responsible for reviewing, analyzing and making recommendations regarding the implementation of Brown & Brown best practices throughout all of the Brown & Brown Profit Centers to aid in the prevention and mitigation of E&O incidents for the Company. How You Will Contribute: Assist and/or lead in the performance of Insurance Operations audits of Profit Centers in the Retail Employee Benefits Division to verify compliance with Brown & Brown best practices. Build knowledge of and support audits of Wholesale/Programs divisions, as applicable. Complete prep-work and...

CorVel Corporation is hiring a caring, self-motivated, energetic and independent registered nurse to fill a Medical Case Manager position in the Mid-Michigan/West Michigan area. Work from home, and on the road. Monday – Friday, regular business hours.   As a Medical Case Manager you will make a meaningful difference in the lives of injured workers and their families.  Your responsibilities include working closely with injured workers to facilitate their recovery. You will work collaboratively with the patient, their family, medical providers, members of our team, and others.  This is a heavy local travel role responsible for working with a caseload of workers compensation injured workers within a defined jurisdiction.   ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Provides in-person and telephonic Medical Case Management to individuals, involving the patient, physician, other health care providers, the employer, and the referral source Utilizes their medical and...

The primary role of the Account Manager is to handle the day-to-day Client Service requirements on an assigned book of business. This book of business could have a Producer or Account Executive who has overall responsibility for Service, Placement and Business Development. The Account Manager’s focus includes a significant amount of time spent on system activity and communication with the client via email or phone. They have great accountability to adhere to corporate initiatives, process and procedures, including system of record data integrity. The AM is a key member of the client team and provides direction to any 3rd party vendors who have responsibility for the account. Your Impact Client management: At the direction of the Producer or Account Executive (Prod/AE), participates in renewal strategy including discussion of the markets to approach, claims reviews and exposure gathering Manages a renewal book of business, including creation of submissions, supporting...

We are seeking two Digital Product Owners to support Digital Experience in distinct capacities. Additional details regarding each role are provided below. Retail Site : We are looking for a product owner to join our Digital Experience team, supporting the retail website and pre-authenticated member journey.  In this role, you will own and prioritize a defined product roadmap, partnering closely with engineering, design and business stakeholders to deliver seamless digital experiences for prospective members – from plan discovery and comparison through enrollment.   Member Portal: We are looking for a a product owner to join our Digital Experience team, supporting the authenticated member account experience.  In this role – you will own and prioritize a defined product roadmap, partnering closely with engineering, design and business stakeholders to deliver intuitive, reliable digital tools that help members manage their health benefits with confidence....

  Departmental Summary:  The LAN/WAN Network Engineer II is responsible for design, implementation approach and maintenance of the local area network (LAN) and wide area network (WAN) infrastructure. This role requires a deep understanding of network protocols, hardware, software, and security mechanisms. The Network Engineer II will lead medium and high complexity projects, mentor junior engineers, provide tier III support for an outsourced operation model, while collaborating with cross-functional teams to support business objectives and deliver on stakeholder expectations.   Departmental Preferences: · Bachelor’s degree in computer science, Information Technology, Electrical Engineering, or equivalent experience · 8+ years of hands-on experience in LAN/WAN Network Operations · 5+ years of Engineering network solutions (LAN/WAN/Secure Access) · Understanding of ITIL standards and strong process development · Proficient in network hardware and software, such as Cisco,...

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week. Please note that we are not currently hiring fully remote positions. All candidates must have the ability to work in one of our tech offices. Our tech office for this role is in Lansing, Michigan only. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our IT Division as an Architect. Responsibilities include analyzing business problems, developing project plans, designing automated system solutions, and leading implementation teams. Work is performed in a manner that is consistent with standards, best practices, and...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Training Manager Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near one of our centers of excellence:       Dubuque, IA   : 4141 Westmark Drive, Dubuque, IA 52002   Cedar Rapids, IA   : 333 1 st   Street SE Ste. 200 Cedar Rapids IA 52401   Coralville, IA:    3273 Ridgeway Drive Coralville IA 52241   Dublin, OH   : 5500 Glendon Court Dublin OH 43016...

Responsible for leading the development and implementation of programs and strategies by identifying insights that enhance business decision making capability. This includes developing or changing workflows and implementing process improvements to enhance organizational products, programs and service to our customers. Identify and analyze operational data and develop insights in support of business objectives. Develop and improve work flows and business processes within defined areas to improve customer service, decrease operational costs and improve overall quality. Identify and/or analyze business problems and develop recommendations for solutions to problems. Lead the development and implementation of projects and/or teams in order to produce desired results. Document and communicate project concepts, milestones and results. Recommend and assist with implementing standard policies and procedures. Ensure that corporate compliance is communicated, implemented and...

SUMMARY   Provides leadership and direction to the Service Center Team to ensure that the goals and standards of the department and Accident Fund are being met.   Facilitates the development of cross-functional work teams within the Service Center.   Participates in ongoing development of new products and technologies. Ensures productivity meets or exceeds service and quality standards. Develops departmental budget and controls costs.   ESSENTIAL DUTIES AND RESPONSIBILITIES  include the following. Other duties may be assigned. Plans, directs, manages and evaluates the day-to-day operations and workflow of a multi-functional and multi-state team of representatives that handle underwriting, billing and policy inquiries.  Approves/Declines underwriting, audit and billing referrals. Has overall accountability for the accuracy and timeliness of premium billings agent commissions and collections. Provides analysis and recommendations as requested by leadership...

About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: Acrisure is seeking a detail-oriented and proactive Analyst – Epic Security & Configuration, to join our team. This role supports the development, implementation, and maintenance of software applications within our organization. Close collaboration with the...