32 insurance customer service representative jobs found

We are seeking a detail oriented and customer focused Customer Service Representative to provide administrative and operational support to our Crop Insurance division, including Agents, Account Service Representatives (ASRs), and the Director of Processing. This position is responsible for processing policy information, maintaining compliance requirements, supporting agency operations, and delivering exceptional service to both internal and external customers. The ideal candidate will be highly organized, thrive in a fast paced environment, and demonstrate a commitment to accuracy, professionalism, and teamwork. Your Impact: Drive accuracy and efficiency by managing and processing all incoming and outgoing paperwork from local and remote sales agents. Take full ownership of responsibilities, consistently delivering high quality work while meeting or exceeding productivity standards. Ensure the integrity and organization of client records by maintaining both...

Job Title: Claims Attorney FLSA Status: Exempt Job Family: Claims Department: Casualty Claims Location: Corporate Office (Fort Wayne, IN)   JOB SUMMARY Effectively analyze and resolve serious/complex claims and/or litigation consistent with department standards and company objectives. Responsible to advise claims and other company personnel on legal issues relating to claims; communicate legal information to internal and external contacts as directed. Complete assigned legal research projects in a timely and effective manner.   POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Identify and investigate coverage, liability, damage, and possible exposure issues on claims. Analyze and address insurance coverage issues and claims...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Claims Examiner II to join our growing team! The Claims Examiner II manages designated high priority accounts and psychological and concussion claims. The Claims Examiner II serves as a mentor to those within the Claims Department. How You Will Contribute: Handle lost time and medical only claim assignments. Perform duties which include but are not limited to: Maintain a claim inventory as deemed appropriate by management, approximately 50 open claims at any given time. Verify, research evaluate and make recommendations on appropriate coverage on each claim, using discretionary judgment Make timely contact with members, injured workers, agents, providers, attorneys, etc. Investigate claim with phone interviews/emails and obtain appropriate documentation Evaluate exposure and adjust...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an Express Account Specialist to join our growing team in Fort Wayne, IN! The Express Account Specialist is responsible for the management of day‐to‐day Express business customer service inquiries, both via phone and email. This individual will respond to all Express inquiries with a high‐level of professional customer service excellence and within the prescribed response times. This individual operates at a low‐to‐intermediate skill and knowledge level, under a moderate+ level of supervision by the VP/Express Team Leader depending on individual’s experience to date.   How You Will Contribute: Work with VP/Express Team Leader and insurance carriers regarding policies, coverages, and acceptability guidelines, with a goal of increasing revenue while safeguarding underwriting profitability....

Job Title: Employee Services Lead FLSA Status: Non-Exempt Job Family: Employee Services Department: Employee Services Location: Corporate Office (Fort Wayne, IN)   JOB SUMMARY Responsible for auditing, training, providing technical support and leadership of assigned functional area(s), to promote high compliance standards of service, safety, vendor relationships and professionalism to provide a positive employee, guest and visitor experience across multiple areas that support the mission of the organization. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Coordinate within assigned functional area including developing training best practices, task direction and assist with area coverage scheduling. Provide account vendor...

Job Title: Underwriting Product Owner FLSA Status: Exempt Job Family: Underwriting Department: UW - Data & Quality Location: Corporate Office (Fort Wayne, IN) JOB SUMMARY Responsible for maximizing the value delivered by corporate technology products, focusing specifically on Underwriting integrated solutions, by owning the product vision, managing the Underwriting product backlog, and ensuring alignment between business objectives, stakeholder needs, and Information Technology’s (IT) development execution. Serves as the voice of the Underwriting customer, ensuring their voice and priorities are considered appropriately as a part of broader corporate technology initiatives, translating desired Underwriting strategy and requirements into prioritized work for delivery teams while maintaining consistency across applications and processes. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Disability Representative Disability Representative Our teams thrive together! We collaborate in person and embrace a flexible hybrid work style. To join us, you’ll need to live near one of our dynamic Centers of Excellence📍 Indianapolis , IN :   8909 Purdue Road Suite 501, Indianapolis , IN ✨ What we offer: A stable, consistent work environment —both in-office and virtual 21.82 per hour A comprehensive training program to help you support...

Customer Service Representative, HVAC Our Customer Service Representative, HVAC position is a great opportunity to join our growing team! This position is Hybrid working in our Jeffersonville, IN. office. Make your mark in General Insurance General Insurance is a leading provider of insurance products and services – focused on helping to manage risk for commercial and personal customers. We offer a broad range of products through a diversified, multi-channel distribution network, including one of the world’s most far-reaching property casualty networks. About AIG Warranty AIG Warranty delivers a full range of service solutions including warranty management administration, extended service programs, customer service support, service network management, claims processing services, and service contract underwriting. With over 20 years of experience, we are one of the warranty and service industry's leading providers, which is why many of the world's largest and...

Job Title: Employee Services Associate FLSA: Non - Exempt Job Family: Employees Services Department: Employee Services Location: Corporate Office (Fort Wayne, IN)   JOB SUMMARY Provide a professional and positive employee services (guest, conference, and food services) experience and ensure the company’s branding and professional standards are exhibited for employees and corporate guests that support the organization's culture and priorities. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Provide support for on-premises food services locations and functions: Cafeteria, Cafe/Coffee Shop, and Vending Machines. Responsible for sanitizing areas through the safe and appropriate use of cleaning agents, chemicals, or solvents. Replenish drip coffee...

About Specialty Program Group:  Specialty Program Group (SPG) is the wholesale & MGA division of HUB International (5th Largest Global Broker). SPG acts in a holding company capacity acquiring best in class underwriting businesses to operate independently under distinct brands (portfolio companies). About CM&F: CM&F Group (cmfgroup.com) is looking for a customer-oriented Account Manager. The Account Manager will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best Account Managers are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Account Managers can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these Account Managers can gather that for you. Problem-solving comes naturally to customer care specialists. They...

About Specialty Program Group:  Specialty Program Group (SPG) is the wholesale & MGA division of HUB International (5th Largest Global Broker). SPG acts in a holding company capacity acquiring best in class underwriting businesses to operate independently under distinct brands (portfolio companies). About CM&F: CM&F Group (cmfgroup.com) is looking for a customer-oriented Account Manager. The Account Manager will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best Account Managers are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Account Managers can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these Account Managers can gather that for you. Problem-solving comes naturally to customer care specialists. They...

About Specialty Program Group:  Specialty Program Group (SPG) is the wholesale & MGA division of HUB International (5th Largest Global Broker). SPG acts in a holding company capacity acquiring best in class underwriting businesses to operate independently under distinct brands (portfolio companies). About CM&F: CM&F Group (cmfgroup.com) is looking for a customer-oriented Account Manager. The Account Manager will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best Account Managers are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Account Managers can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these Account Managers can gather that for you. Problem-solving comes naturally to customer care specialists. They...

Job Title: Data Engineer II FLSA Status: Exempt Job Family: IT - Business Intelligence Department: IT - Business Intelligence  Location: Corporate Office (Fort Wayne, IN)   JOB SUMMARY Responsible for designing, building, and supporting enterprise data pipelines and platforms that facilitate analytics, regulatory reporting, and business intelligence throughout Brotherhood Mutual. Requires demonstrating expertise across all phases of development, from acquiring data from source systems to timely loading of enterprise data stores for analytic, regulatory, and reporting purposes. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Design, develop, and maintain ETL/ELT processes for both on-premises and cloud-based data platforms, ensuring alignment with...

Job Title: Payroll Processor I FLSA Status: Non-Exempt Job Family: Brotherhood Works - Payroll & HR Department: Brotherhood Works - Payroll & HR Location: Corporate Office (Fort Wayne, IN)   JOB SUMMARY Responsible for entering data, processing payroll and providing customer support for Brotherhood Works clients and the Brotherhood Works department. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Process, verify and transmit payrolls accurately and in a timely manner on the software system for assigned Brotherhood Works clients. Input client data, process paperwork, coordinate meetings and calendars, and perform all administrative functions. Demonstrate procedural knowledge needed to respond to routine questions from...

Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills, curiosity, and drive to be part of our  journey as we strive to transform the insurance  carrier space. We're proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible. Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for ten consecutive years as a Top 50 performing P&C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It's our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our  internal and external communities better everyday! Learn more...

At WorldTrips, a proud member of the Tokio Marine HCC group of companies, we believe in more than just business—we believe in empowering our people. As a global leader in specialty travel medical and trip protection insurance, we are passionate about preparing travelers for the unpredictable while fostering a work environment where bold ideas and transformative solutions are valued at every level. Our mission, "To Be a Good Company," reflects our commitment to people and community, recognizing the importance of giving back and driving positive change. We are proud to be named as a Top Workplace Winner for the past three years by IndyStar! Our newly renovated office, located in Carmel, IN, is only steps away from the Carmel City Center for shopping, dining, and entertainment. This is a hybrid position (3 days in office) with a 9:00AM – 5:30PM daily work shift. We offer a competitive salary and benefits package including: $20/Hour Starting Pay Free snacks and...

At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship.  We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together.  Come be a part of this journey with us as we champion lives! Job Summary OneAmerica Securities is seeking a detail-oriented and dependable  Broker-Dealer Operations Representative  to join our team. In this role, you will be responsible for ensuring the accuracy and completeness of the broker-dealer’s books and records in compliance with regulatory standards. You will play a key role in processing business transactions and supporting the operational integrity of our broker-dealer platform. Key Responsibilities: Perform initial review and data entry of new account forms, applications, and checks. Process and...

Customer Service Representative- Warranty Our Customer Service Representative, HVAC position is a great opportunity to join our growing team! This position is Hybrid working in our Jeffersonville, IN. office. Make your mark in General Insurance  General Insurance is a leading provider of insurance products and services – focused on helping to manage risk for commercial and personal customers. We offer a broad range of products through a diversified, multi-channel distribution network, including one of the world’s most far-reaching property casualty networks.   About AIG Warranty AIG Warranty delivers a full range of service solutions including warranty management administration, extended service programs, customer service support, service network management, claims processing services, and service contract underwriting. With over 20 years of experience, we are one of the warranty and service industry's leading providers, which is why many of the world's...

At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship.  We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together.  Come be a part of this journey with us as we champion lives! The Individual Life Claims Associate is responsible for helping our customers maintain a sense of security by independently and effectively managing an assigned caseload of claims, in a fair and ethical manner and within all requirements and service standards. Job Summary Responsible for helping our customers maintain a sense of security by independently and effectively managing an assigned caseload of claims, in a fair and ethical manner and within all requirements and service standards. Individual Life Claims Associate is responsible for: Reviewing and...

Job Title: Account Executive - Brotherhood Works / Employee Benefits FLSA Status: Exempt Job Family: Affiliates Department: Brotherhood Works - Insurance Services Location: Corporate Office (Fort Wayne, IN) JOB SUMMARY Responsible for achieving Brotherhood Works sales targets by identifying and pursuing qualified leads in alignment with the company’s marketing initiatives and agent engagement activities. Additionally, responsible for assessing the specific needs of Brotherhood Works’ unique prospect niche and creatively presenting the company’s value proposition by recommending tailored solutions that address those needs. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Achieve annual new sales targets established by the sales...