12/16/2025
**This position is hybrid with 2-3 days per week in our Houston office on average. We are seeking a highly skilled and motivated Desktop Support Analyst to join our small but dynamic IT team. As a Desktop Support Analyst, you will be responsible for providing frontline IT support to our employees nationwide. Your primary focus will be on resolving hardware and software issues, maintaining computer systems, and ensuring end-user satisfaction. You will collaborate with other team members to deliver exceptional technical support and contribute to the overall efficiency of our IT infrastructure. Responsibilities: Provide first-line technical support to end-users across the company's nationwide locations. Respond to IT support tickets promptly and effectively, ensuring accurate documentation and timely resolution. Diagnose and resolve hardware and software issues, including desktops, laptops, printers, mobile devices, and other peripherals. Install, configure, and...
Skyward Specialty Insurance
Houston, TX, USA
Full Time
