122 it service delivery manager jobs found

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG) / AAA Car Care:   At AAA Car Care, we are your preferred automotive   experts,   providing customers with friendly, knowledgeable advice and technical   expertise . With   4 7   stores   and counting,   we are   one of the   largest chains of AAA club-owned repair facilities in the USA. In our clean and conveniently   located   facilities, we offer a full range of automotive repair and maintenance services to AAA members and non-members.  Every AAA Car Care facility is   staffed with ASE-certified technicians who   ensure that every car is treated with the utmost care.   With   the majority of   our shops   being   air conditioned , it   sets us apart from...

Job Type: Permanent Build a brilliant future with Hiscox   Position: Audit Manager Reporting to: Internal Audit Director Location: Atlanta, GA or West Hartford, CT The Team: The Group Internal Audit team provides independent and objective assurance and advice to the Group Audit Committee, and to the Boards of Directors of the companies within the Group, over the processes and systems of control and risk management operating in the Group.  Its scope covers all aspects of the Group and its activities.  It also liaises closely with other monitoring functions across the Group, including Group Compliance and Group Risk.  Its Audit Plans are developed using a risk-based approach. The Group Audit team is based in London, York, Luxembourg, Lisbon, Atlanta and New York. The team is supplemented with additional co-source when required. Key Responsibilities: As our Internal Audit Manager, you will manage auditors and senior auditors in the delivery of audit...

Job Type: Permanent Build a brilliant future with Hiscox   Put your claims skills to the test and join one of the top Professional Liability Insurers in the Industry as a Complex Claims Specialist!   Position: Complex Claims Specialist A&E Location: Atlanta, Boston, Chicago, Hartford, Manhattan OR REMOTE About the Hiscox Claims team: The US Claims team at Hiscox is a growing group of professionals working together to provide superior customer service and claims handling expertise. The claims staff are empowered to manage their claims within given authority to provide fair and fast resolution of claims for our insured and broker partners. With strong growth across the US business, the Claims team is focused on delivering profitability while reinforcing Hiscox’s strong brand built on a long history of outstanding claims handling. The Role: The primary role of a Complex Claims Specialist is to analyze liability claim submissions for potential...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

Description If you are looking for a leadership role where you can make a real impact - not just manage a desk - this is it!  Our Construction Liability team handles complex, high-exposure claims for some of the largest owner/developers, general contractors, and subcontractors across the country.  From NY Labor Law and OCIP/CCIP programs to road construction losses, underground utility strikes, and major liability exposures tied to active job sites, the work is challenging, fast-moving, and meaningful!   As a Claims Team Manager, you're leading people first - developing claims professionals, driving claims strategy, and helping your team navigate some of the most challenging construction claims in the industry.  You will work with a strong leadership team that values accountability, collaboration, and growth.  If you enjoy coaching talent, making tough decisions, and being part of a team that takes pride in doing the right thing at the right time, this is a...

About the role The Surplus Lines Reporting Lead ensures compliance with state regulations and maintains operational excellence for the Surplus Lines Governance Team. This role performs multiple compliance activities, including state filings, tax and fee payments, quality assurance of filed transactions, state filing research, and maintenance of state processing documentation and guidelines. Reporting to the Surplus Lines Agency Manager, this position collaborates closely with Underwriting, Operations, IT, and Legal teams to achieve firm-wide objectives while maintaining compliance across all states. Key responsibilities: Monitor state regulatory bulletins and update internal surplus lines’ guidelines, systems, intranet pages and field communications. Maintain all process documentation, state reference guidelines, and state-specific instructions. Conduct quality reviews of agency-filed and broker-responsible transactions to ensure compliance. Coordinate receipt...

Position Summary Velocity Risk, a subsidiary of Ryan Specialty, is seeking an experienced Underwriter II to join our dynamic team. This role is ideal for professionals passionate about specialty property insurance and eager to contribute to a fast-paced, data-driven environment focused on catastrophe-prone risks. Velocity Risk specializes in Excess & Surplus Property insurance, offering tailored solutions for businesses exposed to hurricanes, earthquakes, wildfires, and other catastrophic perils. We combine cutting-edge data analytics, machine learning, and geospatial imagery with deep industry expertise to deliver superior underwriting and claims management services. Our mission is to connect risk with capital in innovative ways, especially in underserved markets, helping property owners recover quickly and efficiently after loss events. What will your job entail? As a Large Commercial Underwriter II , you are responsible for analyzing and underwriting business for...

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Worker's Compensation Claims Adjuster to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims   Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.    How you will create an impact   Focused on Workers' Compensation, this role is an ideal opportunity to develop your expertise in handling and investigating complex claims. The aim is deal with genuine claims through a proactive, best practice approach, in line with AIGs quality...

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Global Technical Engineering Specialist - Property to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Risk Engineering Through our global, world-class engineering capabilities, AIG provides risk engineering and specialist services to help identify and reduce risks at AIG insured clients and properties. We perform comprehensive risk evaluations and recommend solutions that combine cutting-edge thinking and common-sense practicality to avoid or mitigate exposures. Our mission is to make a difference that directly contributes to our customers’ success. We also actively participate in, and contribute to, the development and fine-tuning of industry standards and codes. How you create an impact:   Contribute to the development of technical risk engineering guidelines, bulletins, processes, and...

JOIN THE ASSURANCE AMERICA TEAM Do you want to be part of an organization where you are valued, and your ideas and opinions have an impact? Join the AssuranceAmerica team. For more than 25 years, AssuranceAmerica has provided superior property and casualty insurance products through contracted independent agents and directly to customers. Our team succeeds through diversity of thought, experiences, skills, and backgrounds. Support Engineer AssuranceAmerica is seeking a Support Engineer to join our growing ranks as we continue to transform the way technology impacts the insurance business.  The Support Engineer will help provide hardware, software, network and telephony support and problem resolution for all desktop, laptop, phones and printer systems throughout the organization. You will provide phone and in person support for both on-site, remote and customer resources.  About the ROLE Each day at AssuranceAmerica is different, but as Support Engineer in...

Overview AmTrust Financial Services, a fast growing commercial insurance company, has a need for a Telephonic Medical Case Manager, RN.   PRIMARY PURPOSE: To provide comprehensive quality telephonic case management to proactively drive a medically appropriate return to work through engagement with the injured employee, provider and employer.  Our nurses will be empathetic informative medical resources for our injured employees and they will partner with our adjusters to develop a personalized holistic approach for each claim.  These responsibilities may include utilization review, pharmacy oversight and care coordination.    This position will be hybrid out of our Alpharetta, GA or Dallas, TX office. Responsibilities Uses clinical/nursing skills to determine whether all aspects of a patient’s care, at every level, are medically necessary and appropriately delivered. Perform Utilization Review activities prospectively,...

Overview Responsible for providing E&S (P&C) property underwriters with information necessary to make sound underwriting decisions. (i.e., customer service and administrative support affecting underwriters and agents from initial submission through policy issuance for both new and renewal business). Provides support within established performance standards and priorities. Assures all related support activities are delivered in a manner consistent with our business unit focus of customer service.       Responsibilities Participates with underwriters in new and renewal business activities that support underwriting decisions consistent with business unit growth and retention goals. Partners with underwriters to establish support needs for new and renewal policies (i.e., identify/gather relevant account information to quote and/or bind the policy) Manages account documentation and processing (i.e., premium audits,...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This position is designated to provide critical support to the Field Property Claims Team. The role requires a high level of flexibility, with travel expectations of up to 80% depending on business needs. The individual will be deployed to assist in maintaining operational continuity, ensuring service quality, and supporting team performance across various regions. Assignments may vary in duration and location, and the ability to quickly adapt to new environments...

Primary Details Time Type: Full time Worker Type: Employee The Opportunity: The purpose of this role is to lead a significant transformational change in Cyber and information security risk management within the core business, 3rd party suppliers, programs, and projects at QBE. This role is accountable for safeguarding the company from sophisticated cyber threats by continuously outpacing and outsmarting potential risks. It involves collaborating closely with stakeholders, growing deep technical knowledge, and providing strategic insights to solve root cause problems and drive business outcomes. Location: Atlanta, GA or remote Work Arrangement: This role is hybrid, where you will be expected to be in the office 2-3 days per week or remote The salary range for this role is between $116,000-$217,500 Your New Role Deliver an effective Cyber and information security Capability across QBE, partnering to deliver appropriate levels of engagement...

About the role In this highly visible role, you will provide leadership to a team of experienced underwriting analysts supporting a high growth Business Unit. You will be a people-first person with a growth mindset, responsible for driving operational excellence, championing continuous improvement, and experienced in capacity planning to achieve service delivery, timeliness, productivity and quality goals. In this exciting and challenging role, you will solve problems, work with senior leaders and stakeholders, and make a real impact. Key Responsibilities: Leading Teams Direct People Management responsibility. Oversee development, training and cross training of employees for quality, performance, and professional development. Leverage individual strengths to drive overall team performance. Provide constructive feedback and improvement opportunities using coaching sessions, one-on-one interactions, process confirmations, business partner feedback, and...

GenAI Software Engineer (Full Stack) Be part of something groundbreaking   At AIG, we are making long-term investments in a brand-new, innovative Generative AI team, designed to explore new possibilities for how artificial intelligence can be applied in insurance and beyond, and we need your help.   With the support and investment needed to explore new frontiers in Generative AI, you’ll be working alongside talented colleagues, innovating and contributing to projects that will transform how we manage risk and serve our customers.   This team is central to our vision of the future and the core of our business offering. We will incorporate best-in-class engineering and product management principles, and your contribution will be critical to its success. To rapidly advance and innovate, we need your skills and expertise to build and scale world-class products.  If you’re excited by the opportunity to create meaningful impact at scale and shape the future of the insurance...

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Aviation Claims Analyst IV to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.   Make your mark in (area of) Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.   How you will create an impact This position is responsible for handling claims across all sub-classes of NA Aerospace, with a focus on light aviation and general aviation claims. The Claims Analyst IV will possess the technical expertise to adjust first-party and third-party aircraft...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group  is seeking a  Data Execution Leader to join our growing team!   In this role, you will be supporting business teams by delivering high‑quality analytics, reporting, and data insights. This role is responsible for executing analytics work from intake through delivery, ensuring data solutions are accurate, timely, and aligned with business needs. This is a hands‑on senior individual contributor role  with responsibility for guiding execution, partnering with stakeholders, and ensuring data and analytics solutions are delivered effectively. Reporting to the SVP, Data Strategy & Business Intelligence leader for Arrowhead Intermediaries, this role will partner with divisional business leaders to understand business strategy, maintain data integrity, and develop and execute data initiatives within a division,...

Forward Deployed Partner PALANTIR | VALUE & PERFORMANCE   Value Partner — Ensures Value Integrity Role Summary The Value Partner ensures the CoE’s solutions deliver measurable business outcomes. This role manages value case development, measurement frameworks, and portfolio-wide performance reporting. Key Responsibilities Facilitate the CoE value measurement framework across the portfolio. Develop business value cases, including ROI, DCF, and KPI modeling. Conduct prototype value realization checkpoints. Produce value realization dashboards and reports. Escalate underperforming initiatives to leadership. Maintain the CoE KPI measurement framework. Support instrumentation of value metrics within Foundry platforms. Required Skills Expertise in financial modeling and ROI analysis. Strong financial and business analytics capabilities. Consulting or enterprise transformation experience preferred. Ability to translate qualitative business outcomes into...

About the role At AIG, we are reimagining the way we help customers to manage risk. Join us as a Lead Sourcing Specialist, Tech Category to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. We are looking for a Lead Sourcing Specialist, Tech Category to support the strategic sourcing and management of all technology products and services at AIG. This role will play a pivotal role in driving cost optimization, ensuring quality, and improving service levels across the organization's technology portfolio. Key responsibilities: Execute comprehensive category strategies for technology hardware, software, and services, driving optimal cost, quality, and service levels across the organization. Perform comprehensive market analyses, identifying technology trends, opportunities for innovation and cost reduction, and potential supply chain risks. Support cross-functional teams to align sourcing...