96 it service delivery manager jobs found

Overview Summary: The Business Analyst will support the Client Services Management team to develop and deliver client facing metrics to provide a proactive consultative service.  The analyst will work with the Client Experience team to support them in identifying trends, outliers, opportunities, and successes in a client’s claim data.  The analyst will report to the Manager, Client Services  to expand the client facing analytics program and continuously enhance the approach based on industry need and claim capabilities. The right candidate will bring a balance of analytical, execution, and communication skills to the table. Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust and Claims organization. Responsibilities C ollaborate with corporate business partners to align on metric derivation and source for client facing metrics Identify data and metrics to further...

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Passionate about coding? Love problem solving? Come apply your development skills to improve the operations, reliability, and performance across NF Technology - IDS BSA. You will be partnering with data engineers and NFT SREs in support of NF Data Operations.  Leverage AI tools to help close observability gaps within codebases across IDS. Technical skills: Data Engineering: Hands on experience with Database Platforms like Oracle, Snowflake and Postgres. Knowledge of UAC, DPA, SQL tuning opportunities....

As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Investment Controllership – Statutory Reporting Director This Director is accountable for leading quarterly and annual statutory financial reporting for investment‑related deliverables, including regulatory and audited financial statement footnotes and capital schedules. The role also drives investment balance sheet and income‑statement analytics and oversees delivery of investment materials supporting capital forecasting, rating agencies, the Board of Directors, and the Audit Committee. Beyond core reporting responsibilities, the Director plays a visible leadership role in the Investment...

Description Summary: The IT Tech Analyst serves primarily as a project team member in the review of project, design, and technical deliverables. Duties and Responsibilities: Update and maintain technical documentation for projects and assignments using the appropriate tools and deliverables. Proactively researches, identifies, and resolves issues and/or code as necessary.      Participates in the implementation of software programs, platform solutions, etc. Participate in release activities and on-call rotations as needed.  Part of a team that is involved in code reviews and unit testing efforts.  Works with team to respond to and answer questions generated by internal IT teams.  Creates and maintains automated test scripts, system documentation, run books, and/or manuals. Performs other duties as assigned. Basic Qualifications: Bachelor's degree 1 year programming experience, or successful...

The salary range for this job posting is $108,812.00 - $174,099.00 annually + bonus + benefits. Pay Type: Salary The above represents the full salary range for this job requisition. Ultimately, in determining your pay and job title, we'll consider your location, education, experience, and other job-related factors, and will fall within the stated range. Your recruiter can share more information about the specific salary range during the hiring process. Encova Insurance has an opening for a Product Manager, IT Delivery. While the preferred candidate will reside within the greater Columbus, Ohio area, we are open to well qualified candidates who reside within our payroll footprint as seen on our careers page. This role will report to Director, Technology & Product Delivery. Are you a Referral? If you know a current Encova Insurance associate and would like to apply as a referral, please encourage them to submit your referral information before you submit your...

As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. We are seeking an experienced leader to join the Personal Lines Planning & Decision Support team and help shape how financial performance is analyzed, communicated, and acted on across the business. This role will partner closely with finance, actuarial, and business leaders to translate results, forecasts, and key drivers into clear, actionable insights that support strategic and operational decision-making. The ideal candidate will bring a passion for financial analysis and storytelling, strong people leadership experience, and a mindset focused on driving clarity, efficiency, and continuous...

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. We are seeking an operationally strong engineering leader who will lead: the NF Web Platform (ISC/SSC) critical to servicing members and distribution partners the NF Digital Marketplace team with the vision of making it amazingly easy for our partners to discover and consume our digital and data products and to meet them where they are. This role is central to the Partner Ecosystem technology priority , with high visibility across NF business and technology leadership The ideal...

Job Summary The Business Process Specialist, working under minimal supervision, is responsible for the development, management and execution of strategic processes, programs, initiatives, business planning, supplier relationships and performance. The role provides technical expertise to facilitate enhancement and improvement of technology applications and develops and maintains positive and objective supplier relationships with established and prospective suppliers. This role collects, organizes and analyzes supplier, processes and programs data and results and recommends solutions. The role is responsible for the overall quality and timely delivery of assigned business requirements, business tests and projects and initiatives and supports the leaders in the implementation of annual and long-range plans and activities.   Job Responsibilities Manages the responsibility for the development, management and maintenance of business processes, programs, business planning,...

We are seeking an accomplished IT Manager – Software Engineering  to lead a high-performing team responsible for the design, development, modernization, and support of custom enterprise applications. This role is ideal for a technically credible leader who has grown from a senior software engineering background and enjoys guiding teams while remaining close to architecture and delivery decisions. The successful candidate will bring strong experience leading Java-based enterprise application development, modern front-end solutions (Angular), and data-driven systems, while helping teams modernize legacy platforms into scalable, cloud-based architectures. While familiarity with cloud and CI/CD practices is expected, this role’s primary focus is engineering leadership, application architecture, and delivery excellence. Experience within the insurance or financial services industry is strongly preferred. Your Impact Lead, mentor, and develop a team of software engineers and...

Description This role will be onsite at our Easton office in Columbus, OH preferred (or in Minnetonka, MN or Charlotte, NC or Dallas, TX)   The Sr Service Delivery Manager, Software. for the IT CLOCS Team will manage Information Technology including design, development, integration, and support of applications and staff and\or subordinate managers and supervisors that support Huntington’s Corporate Communications, Enterprise Risk, and Compliance teams, while helping to ensure consistency with company strategy and goals.    The candidate will assist in development of strategy, planning, funding, and delivery of technology products and services to the Business Segment(s) and delivery partners. The candidate is responsible for end-to-end technology project execution including resource planning. Contributes to financial transparency across IT (including initiatives and base operations) for the Business Segment(s)....

Description Job Summary The Cloud Engineering Manager provides technical leadership and people management for a team responsible for designing, building, and operating scalable, secure, and highly available cloud platforms. This role combines hands‑on cloud architecture expertise, Infrastructure as Code, and DevSecOps practices with strong coaching, mentoring, and delivery leadership. The Cloud Engineering Manager partners closely with application teams, security, and enterprise architecture to ensure cloud solutions align with organizational standards, target‑state architecture, and business outcomes. Key Responsibilities Technical Leadership & Architecture Define and evolve cloud architecture standards, patterns, and reference implementations across public, private, and hybrid environments. Lead the design and review of cloud‑native solutions across IaaS, PaaS, and containerized platforms. Ensure...

The salary range for this job posting is $69,152.00 - $110,642.00 annually + bonus + benefits. Pay Type: Salary The above represents the full salary range for this job requisition. Ultimately, in determining your pay and job title, we'll consider your location, education, experience, and other job-related factors, and will fall within the stated range. Your recruiter can share more information about the specific salary range during the hiring process. Encova Insurance is seeking a Collaboration Engineer to work a hybrid schedule for either our Columbus, Ohio or Charleston, WV locations. Are you a Referral? If you know a current Encova Insurance associate and would like to apply as a referral, please encourage them to submit your referral information before you submit your application. You will receive an email with a direct URL link to the Job Posting of interest. Applying through this URL link will create your referral relationship for our Talent Acquisition Team....

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Operations Manager PRIMARY PURPOSE : To oversee technical and operational functions including compliance with company standards and industry best practices; to ensure consistent delivery of quality services; to oversee staffing and training needs; and to oversee budget preparation and profit and loss management. Has direct responsibility for less than 25 colleagues. ESSENTIAL FUNCTIONS and RESPONSIBILITIES Oversees internal quality review process and reports...

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. P&C IT Services provides professional services to help our business units and corporate functions use technology to create, manage, and optimize information and business processes.  IT Services can include a wide range of activities such as: software development, data management,...

Description The Capital Markets Digital Product Senior Manager is responsible for the overall digital strategy and delivery of the technical roadmap. The Capital Markets business strategy beccomes a set of multiple strategic initiatives. Initiatives are broken down to defined EPICs and features and may manage a team of Digital Product Owners. This position collaborates with Capital Market business segment leaders and stakeholders accross the organizaton, including technology, operations and Legal, Risk and Compliance, to obtain approval on all features and participates in architecture reviews to ensure features are properly defined and approved for execution.   Duties and Responsibilities: Identify Capital Markets business challenges and opportunities for improvement using data analytics, as well as customer/colleague feedback and pain points. Understand Capital Markets complex processes and systems...

Description Summary: The Commercial Card/Payments Product Manager Senior has responsibility for the design, development, and marketing of new products and product enhancements as well as oversight of performance of existing product lines. Duties and Responsibilities: Assist with commercial card and integrated payables portfolio growth strategy development and execution. Overall responsibility for product performance and P&L to drive revenue and expense targets. Reviews and modifies existing products to maximize profitability and meet customer needs.  Oversees all tasks associated with new product development and works with business units to introduce and sell the product on an ongoing basis.  Collaborate and partner with key partners including Data & Analytics, Sales, Marketing, Servicing, Implementation, and Vendors to understand customer and colleague needs/pain points, and develop solutions to...

Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. Job Summary The Client Manager will be responsible for providing quality client management of client relationships by anticipating client needs and questions, performing research to ensure the client’s employee benefits program supports their financial and organizational goals, and providing renewal management with oversight, guidance, and input from other senior members of the team. This also includes growth on the current book of business, an understanding of the client’s business, and a minimum of 95% retention and client satisfaction rating. Essential Functions Quality, Client Service & Expertise Proficiently manage the client service cycle, monitor time frames and meet renewal deadlines. With oversight, guidance and input from the CE/Producer: Participate in annual...

Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. A Day in The Life Responsible for servicing an assigned book of business which varies based upon client needs, account complexity, and client structure. Serves as the main point of contact for all existing clients, centers of influence and assigned book of business; responds to all service requests inclusive of billing inquires and coverage options. Ensures all client service needs are delivered in a timely and professional manner throughout the year by responding to requests as submitted in accordance to agency standards. Maintains accurate account files, records, and documentation in accordance with the agency standards; confirms in writing all relevant contacts, communication, suggestions, advice, etc., with clients, carriers and other applicable parties and attaches documentation...

Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. Job Summary: Responsible for brokering, administering, and managing Owner Controlled Insurance Programs (OCIP) and Contractor Controlled Insurance Programs (CCIP) for an assigned portfolio of construction projects. Provides expert external support to clients while directing internal support resources as needed. Ensures high‑quality service delivery, regulatory compliance, and retention of existing business. A Day in the Life: • Serves as the primary service contact for OCIP/CCIP clients, identifying risk exposures and designing cost‑effective wrap‑up insurance solutions tailored to project needs. • Brokers Owner’s Interest and project‑specific insurance placements, ensuring appropriate coverage structure, pricing, and carrier alignment. • Reviews construction contracts for...

Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. Job Overview: We are seeking a dynamic and customer-focused ICHRA (Individual Coverage Health Reimbursement Arrangement) Customer Success Manager to join our team. The ideal candidate will be responsible for ensuring a smooth and positive experience for our ezICHRA customers as they navigate the implementation and ongoing management of their ICHRA plans. This role involves building strong relationships with customers, providing strategic guidance, and offering support to ensure their satisfaction and success in utilizing the ICHRA model. Key Responsibilities: Customer Onboarding & Implementation: Guide customers through the process of setting up and launching their ICHRA plans. Ensure smooth integration with customers’ internal management systems, helping customers...