29 it support analyst i jobs found

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a Senior Business Strategy Analyst focused on Member Experience Analytics, you will define and implement instrumentation for end-to-end member experience analytics. Your responsibilities include designing how member interactions are captured across channels, transforming this data into actionable insights via visualization and reporting. You will collaborate with business leaders to understand business questions, define key performance indicators (KPIs) and the precise data instrumentation requirements...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Lead Business Applications Analyst, you will primarily serve as a Security Administrator for our SAP Treasury Management System (TMS) , which includes managing user access, configuring roles, and implementing segregation of duties (Soda) controls. Position will support additional Cash and Liquidity management applications. A strong background in application implementation, ensuring daily effectiveness, collaborating with partners to resolve incidents, defects, and bugs, and managing the...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Business Rules Analyst Lead, you will lead in facilitating business requirements by means of design, workflow analyses and facilitated discussions with end users. Detailed understanding of supported technology to both manage and facilitate business needs when required. Translates users' business requirements for complex projects into detailed functional designs for development, testing and implementation. Applies methodologies and prepares detailed specifications and related documentation. Assists...

Data Analyst , Data Intelligence   Austin, TX or Grand Rapids, MI (Onsite 4 days per week)   Note: This is a full-time   role   and we do not offer C2C or C2H employment and are not able to sponsor visas for this position.     About Acrisure      Acrisure Enterprise Technology Group is where human   expertise   meets advanced technology.    A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing   cutting-edge   technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more .       In the last twelve years, Acrisure has grown in revenue from $38 million to almost   $5 billion   and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on...

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: The Director, Ben Admin Services provides strategic, operational, and people leadership for the Ben Admin organization, overseeing Ben Admin Coordinators, Ben Admin Specialists, and Technology Solutions Trainers. This role is accountable for successful implementation, renewal, integration, and ongoing support of Ben Admin technology and services for internal partners, brokers, carriers, vendors, and...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity The USAA Marketing Strategy & Analytics (MS&A) team is ensuring every member we acquire is a family whose financial security we help build. Our team is committed to providing granular and actionable visibility into our marketing acquisition investments. We are seeking a Marketing Analytics Director to lead our marketing analytics and audience strategy function.  This role owns ends-to-end technical and analytical vision across audience development, audience quality, and marketing activation.  You will...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity This Program Lead will be focused on change adoption and saturation throughout the Distribution & Service Transformation journey. The Program Lead partners closely with executive sponsors to translate strategy into action by building and maintaining roadmaps that enable sustainable change. The role works in close collaboration with communications and change partners across P&C to support adoption, ensure readiness, and identify training needs that enable successful outcomes. A key responsibility of...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Java Full Stack Engineer, you will join a dynamic, startup-minded team within the Investment Experience Technology organization at USAA, part of the Technology group. As an engineer on our new investment services platform, you will design and implement high-impact solutions. Collaborate with a strong team to deliver scalable, high-quality software. This is your opportunity to be part of a mission-driven company while working in an agile, fast-paced environment that values innovation and bold thinking....

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated Intermediate Level Software Engineer-Pega to join our dynamic, startup-minded team within the Complaints Technology organization at USAA. This is your opportunity to be part of a mission-driven company while working in an agile, fast-paced environment that values innovation and bold thinking. You’ll work with a modern tech stack—including Pega BPM, Java, APIs, OpenShift, and a wide range of USAA technologies—to help build the next generation of investment solutions. Our goal? To deliver...

Job Description Build the future with us We are seeking a Sales Account Executive that would join our Sales Team. This role is responsible for building and maintaining relationships with clients, understanding their needs, and providing tailored warranty solutions by marketing our products to dealerships that enhance their business operations. In this position, you will play a crucial role in expanding our customer base and driving revenue growth. You will be responsible for identifying, pursuing, and closing new business opportunities as well as implementing process/procedures and assisting in claims. This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation. We are looking for someone that is based either in West Texas or Utah As a Account...

Job Description Build the future with us We are seeking a Sales Account Executive that would join our Sales Team. This role is responsible for building and maintaining relationships with clients, understanding their needs, and providing tailored warranty solutions by marketing our products to dealerships that enhance their business operations. In this position, you will play a crucial role in expanding our customer base and driving revenue growth. You will be responsible for identifying, pursuing, and closing new business opportunities as well as implementing process/procedures and assisting in claims. This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation. We are looking for someone that is ideally based either in Rhode Island, Connecticut or...

Say hello to Hagerty   Hagerty is a company built by drivers for drivers. We put our members at the center of everything we do, and are dedicated to making it easier and more enjoyable for enthusiasts to drive and celebrate the machines they love. We’re proud to be the world’s largest insurer of collectible and enthusiast vehicles and are home to the Hagerty Drivers Club, the world’s largest car club. Our Marketplace business presents live and digital sales across the U.S. and Europe, we host a number of driving events and concours, and our award-winning automotive journalists produce the most popular car magazine globally, alongside internationally awarded videos. We’re committed to Never Stop Driving.  Ready to get in the driver’s seat? Join us! The Agency Sales Manager I is responsible for managing and growing a portfolio of agency relationships within an assigned group. This role combines sales leadership, business     development, and relationship management to...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity The Director, Decision Science Analytics , leads a high‑performing analytics team that partners with business leaders across the association to drive data‑informed decisions. Operating at the intersection of data, strategy, and execution, this role transforms complex quantitative analyses into actionable insights that influence association decisions, accelerate growth, and improve efficiency—delivering fact‑based decision‑making aligned to business strategy and measurable impact across the association. We...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Data Scientist I who can work on translating channel (Digital & Contact center) business problems into applied machine learning & AI solutions that improve member experience across web, mobile, IVR, MSR, chat and messaging channels. Translates business problems into applied statistical, machine learning, simulation, and optimization solutions to inform actionable business insights and drive business value through automation, revenue generation, and expense and risk reduction. In...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated Transformation Manager Principal for the Member Value Team. We offer a flexible work environment that requires an individual to be in the office 4 days per week . This position must be based in our San Antonio, TX office . Relocation assistance is not available for this position. What you'll do: Put members first. Change an entire association. The Member Value team exists to ensure every decision at USAA delivers meaningful, measurable benefit to those who serve....

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is looking for a dedicated Manager Senior, Agile Product Management! In this role you will manage teams that are responsible for delivering and/or managing one or more technical support activities. Authorize and influence the development and delivery of technical solutions, including emerging technologies, that enable optimal business performance. Accountable for technical leadership in the plan, design, development, testing, implementation, or maintenance of technical solutions. Lead and direct change...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As Director of P&C Marketing Channel Analytics, you will provide decision support for marketing investments across paid, owned, and earned channels. Your team applies advanced analytical and statistical techniques to turn complex data into clear, actionable insights that improve performance and influence strategy. This role requires expert experience across both digital and offline marketing channels, with a deep understanding of how they drive business outcomes. This is a player coach role: you will set the...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity The USAA Marketing Strategy & Analytics (MS&A) team is ensuring every member we acquire is a family whose financial security we help build. Our team is committed to providing granular and actionable visibility into our marketing acquisition investments. We are looking for a Senior Marketing Data Scientist to join the team.  You will lead the technical work behind audience strategy: building out and evaluating models, integrating 1st and 3rd party data, and resolving identities across marketing...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are currently seeking a Director, Digital / Technical Product Manager , to join the ISCO Digital and Design Team.  This is a critical Digital product-management role within the USAA Investments advisory business. This Director will have accountability for owning and developing the Investments Servicing value-stream work, while working in partnership with a cross-functional-journey team. This Digital product manager Director will set the vision for the cross-functional tea, serve as voice of the customer, and...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA Mainframe Infrastructure team is looking for Senior level Mainframe CICS Systems Programmer professional responsible for the installation, configuration, maintenance, and tuning of IBM's Customer Information Control System (CICS) on mainframe z/OS operating systems. At USAA, CICS is a middleware platform crucial for managing high-volume, online transaction processing. The core responsibilities of a Mainframe CICS Systems Programmer include: System Installation and Maintenance:  Installing, configuring,...