80 leadership development jobs found

The Knowledge Management and Technical Communication Specialist will create, maintain, and optimize FPRS operational knowledge standard operating procedures (SOP’s) and learning assets that improve business performance and colleague effectiveness. This role combines technical writing, process documentation, knowledge management, AI enablement, and targeted training support to ensure colleagues have access to accurate, actionable, and easy-to-find information. The specialist will use approved AI and productivity tools to streamline documentation workflows, improve knowledge accessibility, and support continuous improvement across FPRS operations. Key Responsibilities Knowledge Strategy & Content Development Create, maintain, and continuously improve SOP’s, knowledge articles, procedures, and operational learning assets. Translate complex operational, technical, and regulatory information into clear, concise, user-focused content. Apply documentation standards that...

Senior MS SQL Database Engineer Position Summary We are seeking a highly skilled and experienced Senior MS SQL Database Engineer to lead the design, architecture, governance, and operational support of enterprise database platforms. This role combines strategic architecture responsibilities with deep hands-on database administration expertise, ensuring highly available, performant, secure, and resilient SQL Server environments across on-premises and cloud platforms. The ideal candidate will serve as the technical leader for SQL Server technologies, drive database modernization initiatives, establish architecture standards, and provide operational support for mission-critical applications. This individual will partner with application teams, infrastructure teams, cloud engineering, security, and business stakeholders to design scalable database solutions while maintaining operational excellence. Key Responsibilities Database Engineering & Strategy Define and...

Is the opportunity to join a culture where “We Do the Right Thing,” and “We Courageously Shape Our Future Together” important to you? If so, Guardian is seeking a resolute motivated individual to join our team as a Financial Analyst. Reporting to the Head of Operations, Service, Claims & Transformation Finance, this role plays a central position within Group Benefits Finance, supporting financial analytics, performance insights, and strategic decision support across all operational areas. Financial Analyst partners closely with Operations, Service, Claims, Transformation, Actuarial, FP&A, and senior leadership to deliver actionable insights, enhance cost transparency, and support business decision-making. This role combines operational rigor, executive reporting, and forward-looking analytics to influence financial outcomes and support transformation priorities.  This role partners closely with Operations, Service, Claims, Transformation, Actuarial, FP&A, and...

Is the opportunity to join a culture where “We Do the Right Thing,” and “We Courageously Shape Our Future Together” important to you? If so, Guardian is seeking a motivated individual to join our team as Lead Specialist, General Audit. This role will support the Head of Corporate Shared Services, Internal Audit. Typically, this position functions as a working audit project manager, fully responsible for planning, executing, and reporting audits independently and, on occasion, within a team. This role is focused on performing high quality, value-add, assurance and advisory services that identify, evaluate, and report on highly complex business risks and controls in accordance with the Institute of Internal Auditors Standards and established methodologies. This role will identify meaningful observations about the design and operating effectiveness of controls and discuss with various levels of manag ement on improving the internal control environment. You will be frequently...

The STD/Absence Claims Case Manager I (CM) is responsible for adjudicating and medically managing Short Term and Absence claims involving specific diagnoses or leave types that tend to resolve quickly. The CM will work with employers, employees, and health care providers to administer Short Term disability in conjunction with other paid or unpaid leaves covered by Guardian, including Family and Medical Leave Act (FMLA), State Paid Medical Leave, and/or State Paid Disability. The CM will manage the claim according to the plan provisions, state and federal guidelines, and established protocols. This role requires sound judgment, critical thinking, and problem-solving skills to work independently, interpret contract provisions, analyze medical and claim information, and administer benefits through the appropriate claim duration or return to work. The CM is responsible for meeting key service deliverables such as turnaround times, quality assurance, and overall customer experience....

As a Product Owner, Wealth Management you will be responsible for translating the product vision and strategy into actionable tasks, ensuring alignment with customer needs and organizational goals. The Product Owner role involves close collaboration with various stakeholders to clarify requirements, prioritize tasks, and maintain up-to-date product documentation. The Product Owner will track progress to ensure timely delivery, participate in Agile ceremonies, and continuously learn Agile product management practices under the guidance of a senior Product Owner. You will Develop and manage the product backlog, ensuring it aligns with the overall product vision and strategy Collaborate with cross-functional teams to gather and refine requirements, ensuring they are well-documented and prioritized Maintain clear and up-to-date product documentation, including user stories, acceptance criteria, and meeting notes Monitor the progress of product development, ensuring...

The Annuity New Business Coordinator is responsible for supporting the efficient processing and continuous improvement of annuity new business operations. This position monitors workflow and attrition trends to support operational performance and process improvement. The Annuity New Business Coordinator will also play a key role in partnering with Learning & Development, ensuring consistent application of procedures and best practices across the team. This position is also responsible for maintaining and updating standard operating procedures and field facing training material to reflect regulatory requirements and operational changes. As an annuity subject matter expert, the Annuity New Business Coordinator serves as a resource for complex annuity inquiries, providing guidance, resolving escalated issues, and supporting day-to-day operations during critical business periods. Through a combination of analytics, training, and process oversight, this position helps drive...

Job Summary The Level III Business Intelligence Analyst is responsible for leading business intelligence workstreams, translating business needs into data-driven solutions, and delivering accurate, reliable, and actionable reporting and analytics. This role partners closely with business and technology stakeholders to gather requirements, design BI solutions, establish standards, support data quality, and help business partners use information to identify trends, patterns, risks, and opportunities. Key Responsibilities Create visualizations that support quick consumption, collaboration, exploration, transparency, and storytelling with information. Train end users on reports, dashboards, patterns, and anomalies, and mentor internal team members on processes, policies, procedures, and BI practices. Analyze business problems, develop models, and provide insights that help explain trends, patterns, anomalies, and business performance. Recommend key performance indicators...

As a Senior Software Engineer, you will develop and execute key technology components of the Group Benefits Absence Platform. Absence Comprehensive Experience (ACE) is one of the key initiatives that will drive the success of the Group Benefits growth strategy.  It is one of the largest programs within Guardian today.  This is not just a multi-year program to re-platform; it is the future of how we transform as a business: bringing a comprehensive Disability and Absence Management suite of offerings to Guardian Insurance customers.  This role will work directly with solution architects, testing partners, cross-functional stakeholders and development team members to define, design and deliver the technical solutions that will support the business’ vision, strategy and goals.  The role will specifically support the objectives aligned with the ACE Program, implementing absence functionality across multiple workstreams. You are A self-starter, continuous learner and experienced...

About The Institutes Located in beautiful Malvern, Pennsylvania, The Institutes® are a not-for-profit comprised of diverse affiliates that educate, elevate, and connect people in the essential disciplines of risk management and insurance. Through products and services offered by our nearly 20 affiliated business units, people and organizations are empowered to help those in need with a focus on understanding, predicting, and preventing losses to create a more resilient world.   Additionally, we understand the importance of work-life balance—in 2026 Philly.com named us a Top Workplace for the eleventh year and USA Today named us a USA Top Workplace for the fourth year. We provide excellent benefits and a friendly, team-focused work environment to drive employee engagement.   Executive Director, IAUM The Executive Director (ED) at InsuranceAUM is responsible for leading the strategic vision into operational success and managing the company’s core functions. This...

The Senior   Clinical Consultant   will work in partnership with   Clinical and Vocational   Leaders to provide ongoing coaching and oversight to   Clinical Consultants   and   will serve as clinical subject matter expert in   all   lines of   business   (STD/LTD/ A ppeal s) and   products,   action planning management, and Guardian systems .    T his incumbent will have a strong clinical and client focus to   assist   in ensuring   the fair and   accurate   assessments of medically supported functional abilities .   They   will   assist   in cultivating talent and foster an environment of continuous learning.    They will promote organizational excellence by   demonstrating   leadership, problem-solving behaviors , and   viewing challenges as opportunities .    This individual   will work with the Clinical Team Manager to drive performance and ensure the team meets their goals.  They will...

As the Head of Implementation, you are responsible for ensuring Guardian's customers across the Select, Premier, Advisory, and Key market segments receive a seamless, high-quality implementation experience. This leader is accountable for the end-to-end implementation process, from notice of sale through successful onboarding, plan setup, data exchange activation, and first premium payment. As the business process owner for implementation, this role is responsible for operational performance, service quality, customer outcomes, risk management and adherence to established service standards. The Head of Implementation leads managers and team leaders responsible for front-line implementation professionals and ensures consistent execution across all market segments while delivering on service, quality, productivity and expense objectives.   This leader partners closely with Sales, Client Management, Operations, Product, and Transformation teams to resolve challenges, drive...

Guardian is seeking a Group Benefits Sales Representative   who will   be responsible for   building and   maintaining   Premier Market brokers and plan holder relationships to drive ongoing sales and retention of   groups of 2- 1 , 999   lives with a primary focus between 100 -1,999 market .     Success will be   determined   based on the ability to   attain   high levels   of production through broker development and   internal relationships .   This role will report to the   Market Leader   within the assigned territory.       You will:   Market, position, and sell Guardian’s G roup   Benefits   portfolio   products and technology solutions to your designated brokers. This includes Dental, Vision, Life, Disability, Absence, and Supplemental Health products.   Support the general wellbeing of the broker and client relationship for the development and growth of Guardian sales and...

As a Senior Product Owner, Wealth Management, you will be responsible for defining, prioritizing, and driving product capabilities that support the Wealth Management business and enable a more intuitive, efficient, and valuable experience. This role serves as a critical connection point between business strategy, field/advisor needs, operational processes, technology delivery, data capabilities, and third-party platform partners. This role requires strong product ownership discipline, deep collaboration skills, and the ability to balance competing stakeholder needs while helping drive alignment, priorities, decisions, and execution. You will Translate product vision and business strategy into a prioritized backlog, clear requirements, user stories, acceptance criteria, and delivery priorities aligned to business, customer, and enterprise goals. Partner with Product Managers, Technology Leads, business stakeholders, operations, data, compliance, and third-party...

Head of Enterprise Monitoring and Observability Reports To Head of Technology Operations Department Enterprise Technology Position Summary The Head of Enterprise Monitoring and Observability is responsible for defining and executing the enterprise observability strategy, operating model, and platform roadmap that enable proactive, predictive, and resilient technology operations. This leader owns the enterprise capabilities for monitoring, telemetry, event intelligence, operational analytics, and observability engineering, ensuring technology services are observable, measurable, actionable, and continuously improving. The role serves as the operational intelligence leader across Enterprise Technology, providing the platforms, standards, insights, and governance required to improve service reliability, accelerate issue detection and resolution, and support modern operational practices. This leader partners closely with infrastructure, cloud, middleware,...

The Dental Standards Leader will be responsible for transforming our dental standards team by developing, designing and reimagining processes that support our distribution, claims, implementation and underwriting teams. This leader will drive strategy to improve workflows and enhance operational efficiency and service delivery. You Will Lead a team of dental standards analysts. Be viewed as a subject matter expert and thought leader on plan level recommendations to distribution partners and underwriting based on industry knowledge, market trends and the optimization of internal Guardian systems to ensure best in class dental plan experience for our plan holders. Lead and manage cross-functional projects and initiatives related to dental product development, plan design, regulatory implementation, underwriting support and operational improvement Develop and oversee project plans, timelines, and deliverables while ensuring alignment across stakeholders (Sales,...

In the Business Intelligence Lead role, the individual will lead and develop data & BI solutions for Group Insurance. This involves working with business leaders on project requirements, solution design, and end-to-end development to drive actionable insights and data-driven decision making. This includes technical data analysis and development in the data lake and source systems, as well as development of highly interactive dashboards and visualizations, and related ad hoc reporting needs. They will also oversee and guide BI & data resources across the delivery lifecycle to ensure consistency and end-to-end quality. Further responsibilities include: Design and develop scalable reports and dashboards built on standard data structures, delivering actionable insights and enabling data-driven decision making across the business Partner closely with stakeholders across Technology, Enterprise Data, Enterprise Analytics, and business teams to understand needs, prioritize...

               The Operational Risk Program Lead is a key contributor to how the organization understands, manages, and communicates operational risk. This role supports multiple risk disciplines and evolving risk domains including operational, third-party, technology, cyber, model, data, and AI risk by helping translate complex risk information into reliable insights that leaders can use to make informed decisions. Rather than owning individual risk outcomes, the analyst enables strong risk practice across the enterprise by strengthening the quality of risk information and helping ensure insights are timely, consistent, and decision ready. The role balances disciplined execution with professional judgement and offers exposure across the organization. You will Coordinate Risk Process Execution Coordinate key processes facilitated in ServiceNow Integrated Risk Management (IRM) (e.g., risk and control self-assessments (RCSAs) and issue and event management),...

The Senior IAM Engineer will be responsible for designing, implementing, and handling identity and access management (IAM) solutions to ensure the security and efficiency of the organization's IT infrastructure. This role involves working closely with various groups to understand their IAM needs and providing expert guidance on standard methodologies and solutions. You Will: Design and implement IAM solutions, including identity governance, access management, and privileged access management. Develop and maintain IAM policies, procedures, and standards to ensure compliance with regulatory requirements and industry best practices. Collaborate with IT and security teams to integrate IAM solutions with existing systems and applications. Conduct regular audits and assessments of IAM systems to identify and mitigate potential security risks. Provide technical support and troubleshooting for IAM-related issues. Stay up to date with the latest trends and technologies in IAM and...

As a Tech Lead, you’ll serve as the hands-on technical leader for a team within Guardian’s Digital & Technology organization. You’ll guide engineers in building secure, scalable, and high-performing solutions, while ensuring engineering practices align to Guardian’s architectural and delivery standards. Working closely with the Product D&T Leader and Product Owner, you’ll translate business outcomes into technical execution and foster a culture of engineering excellence You Are A self-starter, continuous learner and hands-on technical engineer who can translate vision from the Platform / Product D&T leader into development by partnering across the engineers, product managers, business partners and executive stakeholders.   You Will Lead and mentor a team of software engineers, fostering a collaborative and high-performing environment. Architect, design, and develop robust, scalable, and secure software applications using modern engineering practices....