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Full Time manager claims operations Massachusetts

69 manager claims operations jobs found

Sun Life
02/11/2026  
Senior Auditor
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.   Job Description: Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work. At Sun Life, we look for optimistic people who want to make life brighter for our Clients. We understand the value of diverse cultures, perspectives, and identities, and want you to bring...
Sun Life Wellesley, MA, USA Full Time
Tokio Marine HCC
02/08/2026  
Entry Level Specialty Insurance Underwriting Assistant
Job Title: Entry Level Specialty Insurance Underwriting Assistant Location: Wakefield, MA or Chappaqua, NY Hybrid (4:1) 2 openings - can be in either or both locations Reports to: Manager, Compliance & Operations - Specialty Employment Type: Full time Help us insure it Tokio Marine HCC is a global industry-leading specialty insurance group, backed by the strength and stability of the Tokio Marine Group. Offering over 100 classes of specialty insurance, we empower clients to pursue opportunities confidently through our “Mind Over Risk” philosophy. More than an insurance company, we are an organization built on innovation, unity, and trust. At our core, we are Always Advancing , driven by innovation and an entrepreneurial spirit that keeps us moving forward. Our people are Experts in Tomorrow , using curiosity and smart working to anticipate what’s next. With a culture rooted in Reaching Out , we foster genuine collaboration and support, ensuring every...
Tokio Marine HCC Wakefield, MA, USA Full Time
Guardian
01/30/2026  
Product Manager, Group Benefits
Our Group Benefits team is seeking a Digital Product Manager, focused on employer and broker self-service experiences. As a Digital Product Manager, you will be responsible for advancing the product roadmap by organizing and tracking initiatives, ensuring accountability for resolving dependencies and risks, and integrating usability research to support customer-driven design, focused on self-service capabilities and experiences for employers and brokers. You will support end-to-end product development by identifying data input/output requirements and ensuring alignment with value stream objectives and business goals. The Digital Product Manager sets and manages OKRs that drive the product roadmap, prioritizes work, communicates decisions, ensures dependencies are met, and measures outcomes for the digital employer and broker experience product. Embedded within the business, this role collaborates closely with our technology organization and other business functions such as...
Guardian Boston, MA, USA Full Time
Liberty Mutual
03/09/2026  
Auto Claims Desk Adjuster Hybrid
Description Launch Your Auto Claims Career with a Fortune 100 Company! No Claims Experience Needed, Paid Training & Licensing Included!   Location: Westborough, MA   (Must reside within 50 miles of our office) Hybrid Role: Minimum 2 Days Per Month in Office Additional in-Person Training, combined with Hybrid Sessions   Career Opportunity: Do you thrive in a high-volume, fast-paced environment? Do you enjoy the challenge of a role where no two days are alike? We are looking for positive, high-energy, passionate customer service professionals.  Qualities like these cannot be taught, but they can be sharpened, strengthened and appropriately compensated when you join Liberty Mutual Insurance as an Auto Claims Representative.    As a licensed claims adjuster, you will be fulfilling the promise we made to our customers when they purchased their policy by working with those who have been in an auto accident and need our help. In this role, you will...
Liberty Mutual Westborough, MA, USA Full Time
Liberty Mutual
03/09/2026  
Associate, Capital Solutions - Liberty Mutual Investments
Description The Company Come build on our integrated platform with industry-leading talent, world-class partners, and freedom to innovate.   Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty). With deep expertise in fixed income, equity, and alternative strategies, LMI invests more than $100B of long-term capital globally, and has a team of nearly 300 investment, finance, and operations professionals located in Boston, MA, and New York, NY. LMI has a clear purpose: drive economic growth, build enduring businesses side-by-side with our partners, and generate superior risk-adjusted returns that secure Liberty’s promises.   LMI offers the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single client mandate. This gives us the freedom to focus on what we do best....
Liberty Mutual Boston, MA, USA Full Time
Arbella Insurance
03/06/2026  
Vice President, Chief Actuary
The Vice President Chief Actuary is a strategic leadership role responsible for overseeing the development and execution of actuarial models and indication development, advanced analytics, innovation and data-driven strategies. This leader will guide teams in delivering actionable insights, risk evaluations, predictive modeling, and financial forecasting to support the company’s business objectives and regulatory compliance. This leader has the ability to challenge, develop and lead their staff in pursuit of the function’s business objectives. A hands-on style, a service oriented/collaborative approach and a deep passion for excellence to align with the culture of Arbella and its values. Lead and grow high-performing actuarial and data science teams. Drive the integration of actuarial science and advanced analytics to inform pricing, underwriting, risk management, risk selection and business strategies. Collaborate with senior executives on enterprise-wide decision-making , data...
Arbella Insurance Quincy, MA, USA Full Time
Liberty Mutual
03/06/2026  
Senior Data Adoption & Experience Lead - Liberty Mutual Investments
Description The Company Come build on our integrated platform with industry-leading talent, world-class partners, and freedom to innovate.   Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty). With deep expertise in fixed income, equity, and alternative strategies, LMI invests more than $100B of long-term capital globally, and has a team of nearly 300 investment, finance, and operations professionals located in Boston, MA, and New York, NY. LMI has a clear purpose: drive economic growth, build enduring businesses side-by-side with our partners, and generate superior risk-adjusted returns that secure Liberty’s promises.   LMI offers the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single client mandate. This gives us the freedom to focus on what we do...
Liberty Mutual Boston, MA, USA Full Time
AIG
03/06/2026  
Claim Analyst III
Claims Analyst III As a Claim Analyst III, you will be responsible for handling all aspects of third-party EPL/Professional Liability/D&O claims from inception through conclusion brought against insureds. How you will create an impact Focused on Employment Practices Liability, this role is an ideal opportunity to develop your expertise in handling and investigating complex claims. The aim is deal with genuine claims through a proactive, best practice approach, in line with AIGs quality standards – you will actively promote and demonstrate the principles of ‘Treating Customers Fairly’ in claims handling.  You will also proactively identify and review suspect/fraudulent claims on a consistent basis – dealing with such claims in line with our clear guidelines. Your work will involve regular contact with internal stakeholders and brokers, (medical) experts, clients’ lawyers, victims or their legal representatives. We want you to build...
AIG Boston, MA, USA Full Time
Liberty Mutual
03/05/2026  
Vice President, Derivative Operations - Liberty Mutual Investments
Description The Company    Come build on our integrated platform with industry-leading talent, world-class partners, and freedom to innovate.   Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty). With deep expertise in fixed income, equity, and alternative strategies, LMI invests more than $100B of long-term capital globally, and has a team of nearly 300 investment, finance, and operations professionals located in Boston, MA, and New York, NY. LMI has a clear purpose: drive economic growth, build enduring businesses side-by-side with our partners, and generate superior risk-adjusted returns that secure Liberty’s promises.   LMI offers the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single client mandate. This gives us the freedom to focus on...
Liberty Mutual Boston, MA, USA Full Time
Liberty Mutual
03/05/2026  
VP & Senior Director, Technology – Engineering & Tech Operations - GRS Tech
Description In Global Risk Solutions (GRS) Technology, we build exceptional technology solutions that power One GRS–our employees, our customers, our industry, and our aspirations.   We are currently seeking an innovative, disciplined, and results-oriented VP & Senior Director, Technology – Engineering & Tech Operations. As a key member of the senior leadership team, this role is responsible for ensuring the delivery and efficient running of reliable, secure, flexible and efficient digital experiences for our stakeholders and partners, and driving the strategy, product development, and delivery of the enterprise digital content platforms.  This is accomplished by working across a broad set of business and technology stakeholders to formulate strategies to continuously improve GRS system resiliency with a deep focus on the assessment and remediation of the highest business impact issues, recovering our GRS systems from incidents to minimize...
Liberty Mutual Boston, MA, USA Full Time
Liberty Mutual
03/04/2026  
Business Lead - Reinsurance Tech Modernization
Description May require hybrid work model if located near one of the listed locations:  Boston, MA Portsmouth, NH Plano, TX Columbus, OH Seattle, WA   The Reinsurance Operations Team provides accurate and insightful financial, analytical and claims information. We support the internal and external core reinsurance programs by providing a foundation to establish and enhance strategic product offerings through traditional and alternative reinsurance solutions for our global customers. Additionally, the Reinsurance Team safeguards company assets through proactive identification and management of reinsurance recoverables, the second largest Liberty Mutual asset. This work is done in pockets of the organization globally, but most of it sits with Reinsurance Operations.   The Business Lead serves as the representative of the business on reinsurance related technology initiatives, including a new large complex multi-faceted, multi-year strategic...
Liberty Mutual Boston, MA, USA Full Time
Arbella Insurance
03/02/2026  
Personal Lines Operations Associate - Hybrid
Why Arbella? At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive, industry-leading salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: • On-site gym and fitness classes and one-on-one personal training • On-site nurse, nutritional counseling, and mental health resources • Full-service cafeterias • Free shuttle service to Quincy Adams T Station • Tuition assistance programs • Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more • A company committed to community: volunteer opportunities, employee-led community efforts, and the Arbella Insurance Foundation • Robust training, mentorship, and professional/personal development programs...
Arbella Insurance Quincy, MA, USA Full Time
Arbella Insurance
03/02/2026  
Personal Lines Operations Associate - Hybrid
Why Arbella? At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive, industry-leading salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: • On-site gym and fitness classes and one-on-one personal training • On-site nurse, nutritional counseling, and mental health resources • Full-service cafeterias • Free shuttle service to Quincy Adams T Station • Tuition assistance programs • Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more • A company committed to community: volunteer opportunities, employee-led community efforts, and the Arbella Insurance Foundation • Robust training, mentorship, and professional/personal development programs...
Arbella Insurance Quincy, MA, USA Full Time
AIG
02/27/2026  
Actuary, Reserving - North America Specialty
Actuary, Reserving - North America Specialty At AIG, we are reimagining the way we help customers to manage risk. Join us as a Actuary, Reserving - North America Specialty, North America to take on key responsibilities within a world-class actuarial function. Make your mark in the AH Actuarial Team Our Actuaries are on the front lines, quantifying risk, pricing insurance and reserving losses for AIG’s major insurance operating companies, globally. We collaborate with Finance, Claims, Operations, Marketing and Risk Management, among other functions. As an AIG actuary, you will be challenged and encouraged to reach your greatest potential to help improve how we predict, manage and mitigate risk. How you will create an impact The North America Specialty Reserving Lead will be responsible for managing the day-to-day workflow of up to 4 analysts with the responsibility of coordinating and reviewing the reserving process and results for North America Specialty. This key...
AIG Boston, MA, USA Full Time
Sun Life
02/25/2026  
Overpayment Recovery Analyst
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.   Job Description: At Sun Life, we look for optimistic people who want to make life brighter for our Clients. We understand the value of diverse cultures, perspectives, and identities, and want you to bring your full and authentic self to work. Every day, you’ll be empowered and challenged by working with dynamic colleagues...
Sun Life Wellesley, MA, USA Full Time
Coverys
02/24/2026  
Director, Claims
The Director, Claims provides strategic and operational Claim leadership for the assigned territory, including the execution of industry best practices for claims handling and all related case management. The Director assures claim performance is sound both technically and financially, including the leadership of case reserving practices and performance as well as develops plans for achieving corporate goals and objectives. This position leads knowledge sharing and interactions with other departments related to claims. The Director, Claims will direct claim management staff in their respective roles overseeing activities of staff involved in the accurate, efficient and equitable disposition of claims and losses as well as the administrative responsibilities of the claims department.  In addition, the position will partner directly with the Vice President, Claims to collaborate and coordinate departmental policies and procedures pertaining to claims management and departmental...
Coverys Boston, MA, USA Full Time
PURE Insurance
02/24/2026  
General Adjuster
About the Role We are seeking professional Property Claims Adjuster with a passion for customer service and a proven record of success. The position encompasses the delivery of flawless service to our members and independent agency partners, developing ease of doing business practices that result in efficient and timely operational support for the organization.   The preferred candidate resides in the Greater Boston area; however, candidates located elsewhere in Eastern Massachusetts may also be considered. What You’ll Do Handle claims in a quality manner delivering on standards of accuracy, efficiency, customer service and regulatory compliance.  Represent the company in interactions with members, agents, as well as internal stake-holders in underwriting, product management and finance. Resolve claims and respond to inquiries involving members, agents, vendors (independent adjusters/appraisers, salvage, rental, car agencies), defense and plaintiff attorneys. First...
PURE Insurance MA, USA Full Time
Global Atlantic Financial Group
02/22/2026  
AVP, Media Planner
About Global Atlantic  Global Atlantic is a leading provider of retirement security and investment solutions with operations in the U.S., Bermuda, and Japan. As a wholly-owned subsidiary of KKR (NYSE: KKR), a leading global investment firm, Global Atlantic combines deep insurance expertise with KKR’s powerful investment capabilities to deliver long-term financial security for millions of individuals worldwide. With a broad suite of annuity, preneed life insurance, reinsurance, and investment solutions, Global Atlantic, through its issuing companies, helps people achieve their financial goals with confidence. For more information, please visit www.globalatlantic.com .  KKR’s Global Marketing Team is seeking an experienced media planner to oversee paid media campaigns for KKR and its insurance business, Global Atlantic. Based in our growing Boston location, the AVP, Lead Media Planner, will lead the strategic development, planning, and execution of paid media initiatives...
Global Atlantic Financial Group Boston, MA, USA Full Time
Liberty Mutual
02/20/2026  
Senior Analyst, AI Enablement Strategy - Liberty Mutual Investments
Description The Company Come build on our integrated platform with industry-leading talent, world-class partners, and freedom to innovate.   Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty). With deep expertise in fixed income, equity, and alternative strategies, LMI invests more than $100B of long-term capital globally, and has a team of nearly 300 investment, finance, and operations professionals located in Boston, MA, and New York, NY. LMI has a clear purpose: drive economic growth, build enduring businesses side-by-side with our partners, and generate superior risk-adjusted returns that secure Liberty’s promises.   LMI offers the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single client mandate. This gives us the freedom to focus on what we do...
Liberty Mutual Boston, MA, USA Full Time
Liberty Mutual
02/20/2026  
Director I, Advanced Analytics
Description Do you want to lead a high-performing analytics team and deliver insights that improve outcomes for our customers when they need us most? The Casualty Claims Analytics team partners with USRM Casualty Claims (Field, Operations, and Process leaders) to solve operational and strategic problems, deliver trusted performance metrics, and drive data‑led process improvements.   Role summary   The Director I will manage a team of analysts and lead higher‑complexity analyses and migration of scheduled code/reports to new data architecture. This person will partner with senior management and executives to frame questions, provide clear recommendations, and drive measurable improvements in accuracy, care, speed, and operational efficiency. Key Responsibilities   Lead, mentor, and grow a team of ~4 analysts; set priorities, review work, manage performance, and ensure high quality and timely delivery. Own and perform advanced analytics...
Liberty Mutual Boston, MA, USA Full Time

 

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