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Full Time manager claims operations Massachusetts

76 manager claims operations jobs found

Liberty Mutual
04/30/2026  
Manager, IT Applications & Operations Support
Description Description GRS Claims Business Services is a specialized operations and technology support team that safeguards day‑to‑day claims processing for Global Risk Solutions (GRS). The team owns the health and stability of the medical bill review ecosystem and a set of critical workers compensation claims platforms, including ExPRS (ECM), Strataware, BOComp/GOComp, and related billing and reporting workflows. This group acts as the connective tissue between business operations, vendor platforms, and IT teams. It monitors and reconciles high‑volume bill and claims flows (e.g., finalized bill files, claim downloads, post‑payment files, provider and trading‑partner data), manages onboarding and “takeovers” for new customers/programs, and drives rapid incident response for outages, delays, and data quality issues affecting adjusters and downstream reporting. Working in an agile, high‑volume environment, this role leads a team that combines production...
Liberty Mutual Boston, MA Full Time
Nationwide
04/15/2026  
Director, Construction Services Business Development - Commercial Lines (Middle Market Construction Field Underwriting Director)
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This Director is responsible for a team of Territory Managers (field-based senior production underwriters) spread throughout the East Coast and the respective book of business within our Commercial Middle Market Construction Services organization. This is a remote/WFH (work-from-home) role, requiring travel throughout the territory as well as conferences and leadership/team meetings - average travel is likely on a monthly basis, including overnight trips....
Nationwide MA Full Time
Sun Life
04/14/2026  
Senior Auditor
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.   Job Description: Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work. At Sun Life, we look for optimistic people who want to make life brighter for our Clients. We understand the value of diverse cultures, perspectives, and identities, and want you to bring...
Sun Life Wellesley, MA Full Time
AIG
04/11/2026  
Underwriter I, Professional Liability/Cyber, Financial Lines
This Underwriter role will be an ideal next step in your career if you already have some relevant experience in insurance – or this could be your entry into underwriting if you have transferable skills. Make your mark in Underwriting AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. How you will create an impact This role will focus on underwriting new and renewal business to help drive the profitable growth of our Professional Liability / Cyber product. You will be responsible for assessing the desirability of...
AIG Boston, MA Full Time
Liberty Mutual
04/09/2026  
Senior Actuarial Analyst- Pricing
Description The Planning & Portfolio Management team is seeking a Senior Actuarial Analyst-Pricing to own analytic assessment of book profitability and growth across GRS North America products. Join the team to play a central role in shaping GRS North America’s profitability and strategic direction: you’ll own high‑impact forecasting and portfolio work, collaborate daily with underwriting, pricing and finance leaders, and have visible influence on multi‑year targets like the 2030 strategy. The key responsibilities of this role include supporting development of robust Operational Plan (OVP) combined-ratio forecasts, developing and validating by-channel Loss Ratio forecasts for the financial plan, and supporting broader GRS North America portfolio-management initiatives. The role reports to the Portfolio Management Team Manager.   **Ideal candidate may be hired as a Grade 16 Sr. Actuarial Analyst, Actuarial or a Grade 16 Consultant, Advanced Analytics **...
Liberty Mutual Boston, MA Full Time
Salem Five Insurance
05/01/2026  
Universal Banker II
  Salem Five is a growing regional financial services organization with a rich history of over 170 years.  As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers. Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families. Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Come see what we’re all about.   JOB DUTIES AND RESPONSIBILITIES include, but are not limited...
Salem Five Insurance Hamilton, MA Full Time
Liberty Mutual
05/01/2026  
Associate, Energy and Infrastructure Credit - Liberty Mutual Investments
Description The Company Come build on our integrated platform with industry-leading talent, world-class partners, and freedom to innovate. Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty). With deep expertise in fixed income, equity, and alternative strategies, LMI invests more than $100B of long-term capital globally, and has a team of nearly 300 investment, finance, and operations professionals located in Boston, MA, and New York, NY. LMI has a clear purpose: drive economic growth, build enduring businesses side-by-side with our partners, and generate superior risk-adjusted returns that secure Liberty’s promises.   LMI offers the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single client mandate. This gives us the freedom to focus on what we do best....
Liberty Mutual Boston, MA Full Time
Hiscox
05/01/2026  
Sales Operations Lead
Job Type: Permanent Build a brilliant future with Hiscox   Sales Operations Lead Department: Operations Delivery (Sales) Location: US (Boston, MA preferred) | Hybrid Reports to: Sales Delivery Director Type: Full‑time Role Purpose: The Sales Operations Lead runs the day‑to‑day Sales delivery capability across SGS and/or internal teams. This leader is accountable for operational execution, team management, workforce planning, service levels, and performance outcomes for sales support and sales process operations. Unlike the Sales Excellence Lead (continuous improvement/process design), this role is focused on operational delivery: ensuring the sales engine is staffed, trained, scheduled, well‑tooled, compliant, and consistently meeting targets. Core Responsibilities: • Operational Leadership & Execution: - Own daily Sales operations performance (queues, schedules, real‑time management, SLAs, KPIs). - Manage SGS or internal delivery...
Hiscox Boston, MA Full Time
Arbella Insurance
04/30/2026  
Team Manager - Auto Property - Springfield Office
Arbella is looking for an exceptional Claim Team Manager for our Auto Property team. This candidate will successfully lead and develop a team of Auto Appraisers in the appraisal and timely disposition of auto property claims. Responsibilities Select, train and develop an effective high performing team.  Provide direction, coaching, set expectations and manage the performance of the team. Conduct performance appraisals; recommend salary adjustment, and promotions.  Ensure exceptional customer service and high quality work from direct reports. Successfully lead operation and team and make change in process, procedures and structure to optimize resources and achieve business goals. Analyze claims and management information; provide guidance to employees regarding investigations and appraisals. Collaborate with managers, examiners, insureds, claimants, vendors and attorneys as needed to facilitate the appraisal process.  Requirements Bachelor's degree...
Arbella Insurance West Springfield, MA Full Time
Salem Five Insurance
04/30/2026  
Sr. Personal Insurance Account Manager
Salem Five is a growing regional financial services organization with a rich history of over 170 years.  As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers.   Why Join Us: At Salem Five Insurance, you will be part of a team that delivers more than just coverage, we provide peace of mind to the clients we serve. With experienced professionals across six Massachusetts offices and access to a broad network of trusted carrier partners, we work together to create tailored insurance solutions that reflect each client’s unique goals and values. Whether supporting families, businesses, or individuals with complex needs, you will play a key role in delivering clarity, care, and professionalism every step of the way. This position can be based in our Woburn, Danvers, Gloucester, Plymouth or Norwood office.  ESSENTIAL DUTIES AND RESPONSIBILITIES: Advanced Customer Account...
Salem Five Insurance Danvers, MA Full Time
Liberty Mutual
04/30/2026  
Corporate Counsel
Description     Business Unit Legal Solutions (a practice group within Global Legal & Compliance) is seeking a highly motivated and intellectually curious insurance attorney with substantial experience analyzing insurance coverage and insurance regulatory matters to join its Shared Solutions team.   This role will support Liberty’s Global Risk Solutions (GRS) and U.S. Retail Markets (USRM) business units within a dynamic environment. The successful candidate will deliver practical, business-focused legal and regulatory counsel, including insurance coverage advice, across multiple business functions, including claims, underwriting, product, and distribution, while embracing the use of technology, innovative ways of working, and a high standard of legal and business ethics and professional responsibility.   Expertise and familiarity with personal and commercial insurance operations are required. The candidate is expected to manage a broad portfolio of...
Liberty Mutual Boston, MA Full Time
AIG
04/29/2026  
Senior Underwriter, Fronting/Group Captives
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Senior Underwriter, North America Fronting to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. This position is a Senior Underwriter for North America Fronting. Main focus will be the support and servicing of complex fronting accounts. The position will require an individual to have general knowledge of multiple lines of...
AIG Boston, MA Full Time
Independence Pet Group
04/29/2026  
Sales Data Analyst
Established in 2021,   Independence Pet Holdings   is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.   We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.  Clarus is a pioneering pet health technology company on a mission to transform the future of pet healthcare.   We are dynamic entrepreneurs improving pet health by providing trusted and transparent information across the entire pet health landscape. Join us in   shaping   a smarter, healthier future for...
Independence Pet Group MA Full Time
Pet Partners Pet Insurance
04/29/2026  
Sales Data Analyst
Established in 2021,   Independence Pet Holdings   is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.   We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.  Clarus is a pioneering pet health technology company on a mission to transform the future of pet healthcare.   We are dynamic entrepreneurs improving pet health by providing trusted and transparent information across the entire pet health landscape. Join us in   shaping   a smarter, healthier future for...
Pet Partners Pet Insurance MA Full Time
Independence Pet Group
04/28/2026  
Project Manager - Senior
Established in 2021,   Independence Pet Holdings   is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.   We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.  Clarus is a pioneering pet health technology company on a mission to transform the future of pet healthcare.   We are dynamic entrepreneurs improving pet health by providing trusted and transparent information across the entire pet health landscape. Join us in   shaping   a smarter, healthier future for...
Independence Pet Group MA Full Time
Pet Partners Pet Insurance
04/28/2026  
Project Manager - Senior
Established in 2021,   Independence Pet Holdings   is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.   We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.  Clarus is a pioneering pet health technology company on a mission to transform the future of pet healthcare.   We are dynamic entrepreneurs improving pet health by providing trusted and transparent information across the entire pet health landscape. Join us in   shaping   a smarter, healthier future for...
Pet Partners Pet Insurance MA Full Time
Sompo International
04/28/2026  
AVP, Underwriter, Inland Marine and Programs
Job Description Are you looking for your next opportunity? Sompo has a unique opportunity for an AVP, Underwriter in our Inland Marine and Programs Insurance team. Location: This position is based out of our Boston, MA, Conshohocken, PA or Chicago, IL offices. We strive for collaboration, which is why we offer a work environment where our employees thrive and develop long-lasting careers. Our business, your impact, our opportunity: As an AVP, Underwriter, you will collaborate with assigned brokers in the Midwest or New England markets. You will manage submission workflow, allowing the team to run optimally to meet plan goals for premium and profitability, and specifically manage and grow in your assigned region. You will conduct a range of business analyses on risks and exposures, pricing structures, rates, terms and conditions; and making recommendations to the senior team, in accordance with corporate guidelines and within given authority...
Sompo International Boston, MA Full Time
Arbella Insurance
04/22/2026  
Human Resources Admin Assistant - Hybrid
The HR Assistant provides administrative and operational support to the AVP of HR and the broader HR team. This role supports the efficient execution of HR processes and initiatives by coordinating schedules, maintaining employee records, and assisting with onboarding, benefits, and employee communications. The HR Assistant helps ensure smooth day-to-day operations and helps support the seamless delivery of HR programs and employee support. Responsibilities Provide administrative support to the AVP of HR and HR team, including calendar management, meeting coordination, and preparation of materials Coordinate onboarding and offboarding processes to ensure smooth and consistent employee experience Maintain accurate and up-to-date employee records and HR systems (HRIS) Assist with benefits administration, including enrollments, changes, and employee inquiries Support recruitment activities such as scheduling interviews and communicating with candidates Track and support HR...
Arbella Insurance Quincy, MA Full Time
Liberty Mutual
04/22/2026  
Senior Analyst, Direct Lending - Liberty Mutual Investments
Description The Company    Come build on our integrated platform with industry-leading talent, world-class partners, and freedom to innovate.   Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty). With deep expertise in fixed income, equity, and alternative strategies, LMI invests more than $100B of long-term capital globally, and has a team of nearly 300 investment, finance, and operations professionals located in Boston, MA, and New York, NY. LMI has a clear purpose: drive economic growth, build enduring businesses side-by-side with our partners, and generate superior risk-adjusted returns that secure Liberty’s promises.   LMI offers the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single client mandate. This gives us the freedom to focus on what...
Liberty Mutual Boston, MA Full Time
Hiscox
04/22/2026  
Lead Cloud Engineer
Job Type: Permanent Build a brilliant future with Hiscox   Lead Cloud Engineer About the Role: The Lead Cloud Engineer will be responsible for ensuring the day-to-day operations of our cloud infrastructure. This role is crucial for maintaining the stability, security, and efficiency of our cloud services. The ideal candidate will partner with product owners, tech leaders, designers, software engineers and delivery professionals to stabilize and improve on the Cloud Platform. In addition to advanced technical expertise and experience, you will bring excellent problem solving, communication and teamwork skills, along with agile ways of working, strong business insight, an inclusive leadership attitude and a continuous learning focus to all that you do. The ideal candidate will be based in Atlanta or Boston, but we are open to other regional office locations. Key Responsibility Areas: Cloud Infrastructure Management: Oversee the daily operations...
Hiscox Boston, MA Full Time

 

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