14 medical case manager jobs found

Do you have a strong passion for helping others? Do you want to utilize your skills with a mission driven company? We have an exciting opportunity for a Marketing Specialist in our Salem, New Hampshire office that could be just what you are looking for! What you’ll do: The overall objective of this role is to serve as a highly dependable, proactive marketing professional who can independently manage projects, execute marketing campaigns, and support the company's lead generation and brand awareness goals. This role combines creativity, analytics, and project management to drive marketing initiatives from concept through execution. This position is located in Salem, NH and has a hybrid schedule of 4 days in office, 1 day remote. Within the First 30 Days Develop a strong understanding of On Call International's business, target audiences, messaging/brand positioning, and core marketing programs. Become proficient in the department's marketing tools, reporting...

The Cross Family of Agencies welcomes you. We need your talent and expertise. Qualifications Bachelor's (Preferred), High School Diploma or GED required Minimum 3 years administrative experience, preferably in Employee Benefits setting Familiarity with Employee Benefits functionality Full Job Description Benefits Administrative Assistant Cross Insurance is a full-service benefits partner offering a broad array of services for clients nationwide, with a primary focus on employee benefits in NH, VT and MA.  We currently have an exciting opportunity as a Benefits Administrative Assistant in our Manchester NH office. As the Benefits Administrative Assistant to our dedicated team you will assist in a number of administrative duties that will vary as workload requires. You will assist with TPA renewals, Compliance Document review and creation, database updates using our Salesforce client management system,  RFP generation and requests, open enrollment...

The Cross Family of Agencies welcomes you. We need your talent and expertise. Job Title: Claims Advocate  Location: Manchester, NH   Cross Insurance welcomes you. We need your talent and expertise. We believe claims handling is where trust is earned. We’re looking for a Claims Advocate to join our close-knit claims team.   Position Summary  When our clients experience a loss, they rely on our knowledgeable, steady professionals to guide them through complex situations with clarity, empathy, and confidence. The Claims Advocate plays a vital role in coordinating and managing a full spectrum of commercial and personal lines Property & Casualty (P&C) claims (Auto, Property, Liability, Cyber and more). As part of the claims team, you will work closely with Producers, Account Managers, and insurance carriers to ensure accurate reporting, efficient handling, and strong advocacy for our clients.   What You’ll Do  Claims Advocacy:  Serve as the...

Overview This role provides critical support to the Head of Department (AVP) by driving analytical insights, monitoring pricing strategies, and managing key initiatives that influence profitability and growth. Acting as an extension of leadership, the position ensures execution of strategic priorities—such as model development, agency expansion, and behavioral analytics—while delivering actionable reporting and industry expertise to enable informed decision-making and operational efficiency. Responsibilities   Analytical & Reporting:   · Monitor and track pricing model initiatives and new business/renewal strategies · Develop and maintain Power BI (PBI) reports for performance monitoring · Provide regular updates on pricing strategies and adherence to budget targets · Manage and support DE rule monitoring and compliance · Analyze submission data to understand drivers of bind likelihood and pricing influence...

The Cross Family of Agencies welcomes you. We need your talent and expertise. Personal Lines Producer - growing book organically Position Title :    Personal Lines Producer                    Position Summary:   The Personal Lines Producer will lead new sales initiatives, interact with existing & potential clients on a day-to-day basis, solicit personal prospects, and implement creative solutions and revenue generating plans. Job Responsibilities: Primarily generate Personal Lines leads and sales for the company.  Regularly connect with appropriate contacts for potential opportunities and increase sales on existing business. Contribute to brokerage revenue goals by promoting and selling insurance products and services Provide a high level of customer service to all clients whether on the phone, in person, via email or written correspondence Assess client needs and provide advice on appropriate coverage levels and products....

Overview The Commercial Lines Service Specialist is responsible for providing expert-level service and operational support for commercial insurance accounts. This role manages endorsements, certificates of insurance, renewals, and complex account servicing within assigned authority while ensuring compliance with underwriting guidelines and regulatory standards. The position serves as a key resource for high-profile accounts, escalated service issues, and contributing to service excellence, quality control, and continuous process improvement. Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization. Responsibilities Responsibilities: 1. Process commercial lines endorsements and certificates within assigned authority, ensuring compliance with underwriting guidelines, regulatory standards, and client-specific requirements. 2. Service complex and high-profile...

Overview We are looking for a Senior Underwriting Assistant to join our Core Renewal Team! As an Underwriting Assistant, you will be the first point of contact for our brokers and agents. You will be responsible for starting the underwriting process for the MidAmerica region for existing business. This role will have exposure to all facets of underwriting such as monitoring underwriting tasks in our system, completing endorsements within assigned authority, assigning work out to appropriate contact in departments, and handling smaller renewals based on assigned letter of authority for multiple lines of business. We will provide you with the tools and resources to be successful as you’ll interact with various stakeholders, participate in professional development, and enjoy career growth in your role. As an Underwriting Assistant you will mentor others, lead projects, and help with training of less experienced employees....

The Cross Family of Agencies welcomes you. We need your talent and expertise. Senior Account Manager, Employee Benefits Position Purpose The Executive Senior Account Manager is primarily responsible for fostering and maintaining long-term relationships with key clients. This role will serve as the primary point of contact for escalated service issues, ensuring client satisfaction and loyalty. The Executive Senior Account Manager will also collaborate closely with various internal teams and insurance carriers to effectively meet client needs and drive business growth. Responsibilities Essential Functions: Client Relationship Management: Serve as the primary point of contact for client inquiries and escalated service issues. Foster strong relationships with clients and their employees. Proactively identify and address client needs to ensure satisfaction and loyalty. Develop mutually respectful relationships with the carriers that will allow you to...

The Cross Family of Agencies welcomes you. We need your talent and expertise. We need your talent and expertise to fill a Personal Lines Processor role in our Manchester, NH office . Why this position is so important: You’re the backbone and primary support for our Personal Lines Producers and Account Managers. Your attention to detail not only supports others, but ensures that our clients get the right coverage, the first time. You’ll also learn more about Personal Lines to grow your career at Cross! Responsibilities include but are not limited to: Completing and processing daily download reports to include reviewing all transactions for accuracy. Invoicing all types of download transactions. Effective daily management of suspense activities and using correct coding in AMS. Clear and accurate documentation of activities within set guidelines. Auditing files to ensure correct workflow has been completed accurately (quote sheets, signed applications,...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Service Center Representative **Candidates must reside in the Pease - Portsmouth, NH area** This is a HYBIRD role that will be at least 3 days a week in office and two days remote. Possible shifts available after training is complete include: 9:00am – 5:30pm ET, 9:30am – 6pm ET, or 10:00am – 6:30 pm ET. Are you looking for an impactful job that offers an opportunity to develop a professional career? As a Service Center Representative you will...

The Cross Family of Agencies welcomes you. We need your talent and expertise. Employee Benefits Account Manager Position Purpose The Employee Benefits Account Manager is primarily responsible for fostering and maintaining long-term relationships with key clients. This role will serve as the primary point of contact for escalated service issues, ensuring client satisfaction and loyalty. The Employee Benefits Account Manager will also collaborate closely with various internal teams and insurance carriers to effectively meet client needs and drive business growth. Responsibilities Essential Functions: Client Relationship Management: Serve as the primary point of contact for client inquiries and escalated service issues. Foster strong relationships with clients and their employees. Proactively identify and address client needs to ensure satisfaction and loyalty. Develop mutually respectful relationships with the carriers that will allow you to engage in...

The Cross Family of Agencies welcomes you. We need your talent and expertise. Qualifications Bachelor's (Preferred), High School Diploma or GED required Minimum 3 years administrative experience, preferably in Employee Benefits setting Familiarity with Employee Benefits functionality Full Job Description Benefits Administrative Assistant Cross Insurance is a full-service benefits partner offering a broad array of services for clients nationwide, with a primary focus on employee benefits in NH, VT and MA.  We currently have an exciting opportunity as a Benefits Administrative Assistant in our Manchester NH office. As the Benefits Administrative Assistant to our dedicated team you will assist in a number of administrative duties that will vary as workload requires. You will assist with TPA renewals, Compliance Document review and creation, database updates using our Salesforce client management system,  RFP generation and requests, open enrollment...

The Cross Family of Agencies welcomes you. We need your talent and expertise. Employee Benefits Account Manager Position Purpose The Account Manager is primarily responsible for fostering and maintaining long-term relationships with key clients. This role will serve as the primary point of contact for escalated service issues, ensuring client satisfaction and loyalty. The Executive Senior Account Manager will also collaborate closely with various internal teams and insurance carriers to effectively meet client needs and drive business growth. Responsibilities Essential Functions: Client Relationship Management: Serve as the primary point of contact for client inquiries and escalated service issues. Foster strong relationships with clients and their employees. Proactively identify and address client needs to ensure satisfaction and loyalty. Develop mutually respectful relationships with the carriers that will allow you to engage in conversations and...

The Cross Family of Agencies welcomes you. We need your talent and expertise. Position Title:           Commercial Lines Account Executive                      Position Summary:   The Commercial Account Executive will lead new sales initiatives, interact with existing & potential clients on a day-to-day basis, solicit commercial prospects, and implement creative solutions and revenue generating plans. Job Responsibilities: Primarily generate Commercial Lines leads and sales for the company.    Regularly connect with appropriate business contacts for potential opportunities and increase sales on existing business. Contribute to brokerage revenue goals by promoting and selling insurance products and services Provide a high level of customer service to all clients whether on the phone, in person, via email or written correspondence Assess client needs and provide advice on appropriate coverage levels and products....