234 operations jobs found

About the role The Operations Control Lead is a key assurance role responsible for first-line control activities across North America operations. This role owns the end-to-end delivery of risk and control self-assessments (RCSAs), administers the SOX premium coding testing program, and drives remediation of control gaps through closure. This is a high-visibility role with meaningful cross-functional reach - working regularly with Operations, Finance, Risk, Compliance, and Internal Audit teams – and direct management of a shared service team of Control Testing Specialists. Key responsibilities: Lead business units through RCSA preparation, execution, and documentation – providing constructive challenge to control effectiveness ratings backed by evidence. Own the annual premium coding testing program – a key SOX control for underwriting – ensuring all testing is completed withing required deadlines and to required standards. Partner with the Financial Controls Unit...

Description Summary: The Retail Service Operations Team Leader is responsible for the oversight of service and operations for ~10 branches within a defined market area, mentoring a team to execute service and operational objectives within Huntington’s moderate to low-risk appetite. Duties & Responsibilities: Motivates and coaches all branch colleagues in the areas of service and operations onsite at assigned branches.  Promotes Huntington’s Welcome Culture through actions and coaching. Conducts branch visits to complete required audits, observations, and inspections. Participates in branch huddles to review operations procedures and opportunities. Performs risk management activities including the review, research, follow-up and coaching on operational and service reporting for assigned branches. Escalate issues to appropriate level immediately upon identification. Adheres to all...

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. The Senior Manager, Claims Operations - FNOL, is responsible for overseeing the end-to-end First Notice of Loss process, ensuring timely, accurate, and customer-centric claim intake. This leadership role will be the liaison to a FNOL business partner, working to drive process improvements, manage cross functional teams, maintain regulatory compliance, and deliver exceptional service to policyholders initiating claims. Onsite: In Alpharetta or New York Key...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Operations Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

The Operations Processing Specialist will support the designated department(s) by providing exceptional customer service, accurate document production and reporting as well as timely, effective communication to key parties. This role is a key aspect of daily processing for all Operations as it relates to the organization. SPECIFIC DUTIES: Incoming/outgoing mail processing and general office support as needed. Responsible for handling all requests of functional area timely and accurately and within the established service standard. Collaborate with internal and external partners to obtain and provide information, improve processes, and enhance the policyholder’s experience.  Timely and accurately create and submit any regulatory reporting required by operational function. Ensure data integrity is maintained in source systems and all documentation created and distribution to policyholders and internal business partners. Provide reception, phone, and desk coverage as needed....

Position Summary The Senior Brokerage Operations Coordinator is responsible for providing operational support to the brokerage team by efficiently handling day-to-day operational tasks such as document generation and maintenance. The role updates precise client information across systems and maintains organized records for compliance. They manage broker inquiries, deliver effective customer service through various channels, and offer support for ad-hoc business requests. What will your job entail? Job Responsibilities: • Coordinates day-to-day activities within brokerage operation and works for the implementation and enhancement of operational procedures. • Prepares cover letters as needed by the broker for marketing renewal business and provides essential administrative support in tasks. • Administers and updates client information in all necessary systems accurately. • Maintains well-organized technical documentation for client accounts, transactions, and relevant...

The Vice President, Liability Operational Strategy is empowered to enhance CorVel’s market presence in the administration of liability claims and the overall strategic goals and vision of the company. This role requires a high level of industry knowledge and relationships with insurance carriers, brokers, loss-sensitive insureds and self-insured entities.  Reporting to the Chief Claims Officer, this position will closely collaborate with Product, Operational, and Sales leadership to ensure a cohesive vision and experience is delivered to CorVel customers. This role will have direct oversight and responsibility for the operational needs, staffing and P&L performance of CorVel’s Liability Claim Hubs along with identifying, facilitating and participating in essential strategic projects in support of CorVel’s liability offerings and directly participating in sales presentations/RFP responses and the development of opportunities to support the company’s overall growth.  This is a...

Position Summary:   The Claims Executive is responsible for accurate reporting and filing of claim litigation to the respective Carrier, in addition to handling complex claims scenarios along with resolution of claims disputes. The Claims Executive functions as an insurance claims professional that provides guidance to the Customers and Producers on more complex claims issues. Claims Executive is responsible for monitoring the assigned inventory of accounts, answering phone calls, consulting on claims related issues. Duties include; handling customer service calls as needed, reviewing claims on an as needed basis. Essential Tasks: Reports to the Claims Operations Manager on workflow issues and the handling of assigned claims inventory Service and be the point of contact for assigned threshold accounts. Ability to review policy language and offer a professional opinion regarding coverage, settlements, reserve practices, etc. Handle and work with carrier and client on...

Position Summary:   This Claims Consultant is responsible for accurate reporting and filing of claim notices to the respective Carrier, in addition to reporting handling claim scenarios along with resolution of claims disputes. The Claims Consultant’s functions as a claims representative that provides needed updates to claims related matters to Customers and Producers. Claims Consult is responsible for monitoring the claims inventory, answering phone calls, consulting on claims related issues. Duties include; handling customer service calls as needed, reviewing claims on an as needed basis. Essential Tasks: Reports to the Claims Operations Manager and/or Team Lead on workflow issues and the handling of assigned claims inventory Understand Claims Handling guidelines and Workflows. Ability to train in Sagitta and ImageRight, including document uploads and complete tasks Ability to analyze insurance policies for coverage eligibility Reporting claims to assigned...

The Director, Compliance, will focus on maintaining a robust compliance framework that effectively mitigates risks, supports operational efficiency and ensures regulatory requirements are met at all levels of the Company. This position will report to AssuranceAmerica’s Vice President/Associate General Counsel. Each day at AssuranceAmerica is different, but as Director, Compliance in Legal, you will: Manage AssuranceAmerica’s Compliance Program to ensure adherence to federal, state, and local regulations governing property and casualty insurance.  Monitor evolving regulatory requirements related to property and casualty insurance and advise Senior Leadership on regulatory changes, risks, and the impact of new laws or rules. Conduct periodic compliance risk assessments to identify potential vulnerabilities and establish effective mitigation strategies. Ensure compliance risks are assessed across all areas of operations, including product, underwriting, claims, and...

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. Job Title:  Technical Delivery Lead – Full Stack Engineering (P&C Insurance) Location:  New York. NY / Atlanta, GA Overview: We are seeking an accomplished and hands-on Technical Delivery Lead with a robust background in full-stack engineering and product delivery to drive the buildout of innovative insurance products and solutions. The ideal candidate brings deep expertise in designing, architecting, and shipping modern, end-to-end applications and...

THIS ROLE REQUIRES BEING IN OFFICE 4 DAYS PER WEEK AT OUR ATLANTA OFFICE. We are seeking a highly skilled and experienced Sourcing Category Manager to join our team. The ideal candidate will have a proven track record in strategic sourcing, category management, and supplier relationship management. This role requires a strategic thinker with excellent analytical abilities and a deep understanding of market dynamics. Key Responsibilities: Develop and implement comprehensive category strategies to optimize cost, quality, and service levels. Conduct market analyses to identify trends, opportunities, and risks within assigned categories. Collaborate with cross-functional teams to align sourcing strategies with overall business objectives. Negotiate and manage supplier contracts, ensuring compliance with company policies and industry regulations. Drive continuous improvement initiatives to enhance sourcing processes and achieve cost savings. Build and maintain...

We are seeking a highly skilled and experienced Senior Sourcing Director to lead our Category Strategy team. The ideal candidate will have a proven track record in strategic sourcing, category management, and supplier relationship management. This role requires a strategic thinker with excellent leadership abilities and a deep understanding of market dynamics. Key Responsibilities: Develop and execute enterprise-wide category strategies that deliver optimal cost, quality, and service outcomes, aligned with long-term business objectives. Spearhead end-to-end governance of high-value, complex RFPs, driving transparency, accountability, and stakeholder alignment across global business units. Champion enterprise-wide Supplier Relationship Management (SRM) strategies, embedding best practices across Finance, Legal, Risk, Compliance, Audit, HR, and Insurance to strengthen value delivery and risk resilience. Lead executive-level supplier engagement programs, including...

THIS ROLE REQUIRES BEING IN OFFICE 4 DAYS A WEEK AT OUR ATLANTA OFFICE. We are seeking a highly skilled and experienced Director of Global Sourcing to lead our Category Strategy team. The ideal candidate will have a proven track record in strategic sourcing, category management, and supplier relationship management on a global scale. This role requires a strategic thinker with excellent leadership abilities and a deep understanding of international market dynamics. Key Responsibilities: Develop and implement comprehensive global category strategies to optimize cost, quality, and service levels. Lead and mentor a team of sourcing professionals, providing guidance and support to achieve departmental goals. Conduct market analyses to identify trends, opportunities, and risks within assigned categories across different regions. Collaborate with cross-functional teams to align sourcing strategies with overall business objectives. Negotiate and manage supplier...

MSIG USA continues to grow!  Company Overview: MSIG USA is the US-based subsidiary of  MS&AD Insurance Group Holdings, Inc. , one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks. Summary/Job Purpose: Manages the portfolio and develops strategy with senior management to ensure achievement of profit and revenue goals for our property segment. Recruits, develops and retains qualified underwriting and support staff.  Manages and controls underwriting processes to ensure that standards for quality, compliance underwriting are achieved.  Monitors, recommends, and implements improvements in business process to ensure effective and efficient work flows are maintained and customer service levels are...

At AIG, we are reimagining the way we help customers to manage risk. Join us as an Inland Marine Loss Adjuster to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. How you will create an impact As an Inland Marine Loss Adjuster you will be handling all aspects of Motor Truck Cargo, Vehicle Physical Damage, Car Hauler Liability, Commercial Property, Contractors Equipment, and Warehouse legal Liability claims. As an industry leader in Inland Marine Insurance, AIG...

Be part of something groundbreaking  At AIG, we are making long-term investments in a brand-new, innovative Generative AI team, designed to explore new possibilities for how artificial intelligence can be applied in insurance and beyond, and we need your help.   With the support and investment needed to explore new frontiers in generative AI, you’ll be working alongside talented colleagues, innovating and leading projects that will transform how we manage risk and serve our customers.   This team is central to our vision of the future and the core of our business offering. We will incorporate best-in-class engineering and product management principles and your guidance and collaboration will be critical to its success. To rapidly advance and innovate, we need your skills and expertise to build and scale world-class products. If you’re excited by the opportunity to create meaningful impact, we’d love to hear from you.  Who we are  AIG is a leading global...

THIS ROLE REQUIRES 4 DAYS PER WEEK IN OUR ATLANTA OFFICE. The GCMS Platform Support Lead is a key role responsible to support users of the Global Complaints Management System (GCMS), drive pro-active platform improvements and assure platform stability. The GCMS Platform Support Lead is the primary contact between the business user community and IT and acts as key facilitator in assuring business users’ priorities are met through ongoing platform maintenance and enhancements. Responsibilities: Provide leadership for GCMS and integrated reporting tools (Cognos, PowerBI). Assist in optimizing business support model for GCMS  Lead system & data design strategy to support global reporting needs, while supporting country-level regulatory compliance requirements. Lead system & data design strategy to support third party service provider access & management of complaints. Work with key business leaders and other partners, own the prioritization of...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Underwriting Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...