148 operations jobs found

About Specialty Program Group: Specialty Program Group (SPG) is the wholesale & MGA division of HUB International (5th Largest Global Broker). SPG acts in holding company capacity acquiring best in class underwriting businesses to operate independently under discrete brands (portfolio companies). Position:  Vice President, Operations Excellence – Delivery & Implementation About the Role We are seeking a Vice President of Operations Excellence – Delivery & Implementation to lead enterprise-wide system and process transformation initiatives across our organization. This role is responsible for delivering complex cross functional technology implementations, driving system consolidation, new platforms, and establishing standardized operating and support models that enable scalable, cost-effective operations. This executive will oversee a portfolio of concurrent transformation programs and partner closely with Operations Leaders, business and technology...

Join NJM Insurance Group’s Medical Claim Services (MCS) team as a Business Process Operations Analyst, where you will play a key role in driving process improvement and support business continuity and technology initiatives. The primary purpose of this role is to provide consistent support to business users in both technology and non-technology operations, including incident management, production support, and departmental activities and assist in the seamless operationalization of new processes and technology solutions, ensuring smooth transitions and effective change management for business users. This position requires subject matter expertise (SME) in Personal Injury Protection (PIP), Workers’ Compensation, and/or General Claims. The ideal candidate will have a strong understanding of current business processes and the ability to identify, design, and implement effective improvements. Essential Duties and Responsibilities: Support Strategic Plan, Leadership, and...

MSIG USA continues to grow!  Company Overview: MSIG USA is the US-based subsidiary of  MS&AD Insurance Group Holdings, Inc. , one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks. Role Overview: We are looking for a highly experienced VP of Operations Excellence to manage the design, implementation and adoption of key operational technology initiative. This senior individual contributor acts as the bridge between Operations, Technology, Product, and Change Management to ensure that new platforms, enhancements, workflows, and automation tools are deployed successfully and meet business needs. This is a role for someone who brings deep operational expertise, excellent program delivery...

Specialty Program Group (SPG) is the wholesale & MGA division of HUB International. SPG acts in a holding company capacity acquiring best in class underwriting businesses to operate independently under distinct brands (portfolio companies). Position:  Operations Project Manager Position Overview Specialty Program Group has an opportunity for a project manager within the Operations division to manage critical, enterprise-changing initiatives. The successful candidate will be a strong communicator who welcomes challenges, and always drives for the best business outcome. Seeking a leader who will bring a perspective, contribute to the intellectual strength of the Operations team, and work with a mindset of continual improvement. Responsibilities Lead complex, high visibility initiatives, toward achieving business objectives. Develop in-depth understanding of SPG’s business goals to plan and execute effective project delivery strategy. Create...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Operations, Underwriting Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits...

POSITION OVERVIEW The Operations Analyst supports the Optimization & Transformation team by conducting operational analyses, documenting processes, gathering requirements, and assisting with improvement initiatives across SPG’s portfolio companies. Working closely with Senior Operations Consultants and cross-functional teams, this role analyzes business processes, identifies inefficiencies, and supports the implementation of optimization projects. This role provides broad exposure to operations across Underwriting, Sales, Claims, and business operations—offering a comprehensive understanding of end-to-end insurance workflows. You’ll gain hands-on experience with process mapping, data analysis, project coordination, and stakeholder engagement while contributing to meaningful transformation initiatives. KEY RESPONSIBILITIES Process Documentation & Analysis Document current-state business processes through interviews, observation, and data collection Create...

At Coaction, we’re a unique mix of leaders, achievers, thinkers, and team players with a high-performance mindset and a diverse skillset. We bring our industry expertise together to continually push the boundaries of what insurance can be for our clients. The successful candidate will be part of a team that works closely with the Vice President - Reinsurance Operations to ensure that reinsurance contracts are properly administered and accounted for on an “end-to-end” basis. The AVP - Reinsurance Operations is a supervisory and leadership position that manages the staff responsible for providing notice to reinsurers, updating monthly, quarterly, and annual reinsurance financial schedules. Additional responsibilities include identifying process and internal control improvements, maintaining documentation in accordance with the Company’s policies and procedures, and assisting with miscellaneous related ad hoc projects. In addition, the position coordinates the annual...

At Coaction, we’re a unique mix of leaders, achievers, thinkers, and team players with a high-performance mindset and a diverse skillset. We bring our industry expertise together to continually push the boundaries of what insurance can be for our clients. As a team leader In the Claim Operations Department, you exemplify continuous growth and responsibility along the path to management. Your intuitive nature enables you to address issues and escalate those that need immediate attention. Your attention to detail as you develop workflows and document new processes is unparalleled. You are creative when exploring possible solutions and articulate your ideas and recommendations with confidence. Your actions speak volumes as you not only propose ideas but also bring them to fruition, executing special projects within tight timelines. You provide steadfast support and guidance to your team, assisting them in prioritizing responsibilities and ensuring the completion of all tasks...

At AIG, we are reimagining the way we help customers to manage risk. Join us as a SVP Field Operations Casualty Specialty Markets to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Casualty Specialty Markets How you will create an impact Responsible to lead the field operations of Casualty Specialty Markets.  The Environmental Zonal Managers as well as the Head of SEMM and Trucking will report into this role. Drive the development of growth and profitability strategies.   Responsible for the achievement of financial targets for revenue, profit and growth; includes GWP, GAAP Underwriting Profit, and GOE and PTOI targets. The portfolio is profitable, and we are looking to achieve double digit growth in 2025 and additional growth in 2026. Develop strategic vision and value proposition that recognize changing business and competitive environment dynamics, key...

Job Description: Title: Branch Operations Supervisor - Commercial Lines   Work Mode: Hybrid 1-2 days out of one of our IOA offices in CST or EST zone | Supporting: Cherry Hill, NJ branch. Book Focus: Trucking, Transportation, Construction   Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations     About the Role :   Responsible for direct management of Account Team staff,...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is Seeking an Insurance Operations Audit Associate to join our growing team in Roseland, NJ . Please note that this is not a financial audit role. All positions within Insurance Operations are designed to allow individuals to grow professionally and learn about the company and the industry. In addition to accessing our Profit Centers remotely, we travel to many of our 300+ decentralized locations performing audits of best practice processes and procedures. This is an opportunity designed to prepare the audit associate for continued career growth within the audit team and for other roles on the Brown & Brown team. How You Will Contribute Assist in reviewing all insurance operations best practices for Retail & Wholesale Profit Centers in order to verify compliance with Brown & Brown best...

Head of Group Benefits Operations Technology Overview We are seeking a Head of Group Benefits Operations Technology leader within the Group Benefits Digital and Technology organization.  The individual will be responsible for managing Group Benefits Operations applications and aligned Group Benefits Operations business function.  As the Head of Group Benefits Operations Technology, you will lead a diverse team and have full leadership responsibility for development of the team. Partnering with the senior business leaders you will develop and execute the Group Benefits Digital and Retail strategy.  In addition, the individual will be accountable for delivery of the initiatives, manage financials and ensure operational stability of Group Benefits Operations Technology.    You Are: A highly motivated individual with both strategic and tactical which means you recognize problems/potential problems a mile away and can resolve the issues with decisions based upon experience A...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Financial Audit Manager to join our growing team in Roseland, NJ !   The Financial Audit Manager is responsible for the medium of information, recommendation, and observation of best practices; to recruit and enhance quality teammates to the various disciplines and fields of Brown and Brown. How You Will Contribute:   Prepare and review the various sections of the audit programs for Integrated, Financial, Cash, and Financial Team Leader reviews, including second level review of certain non-SOX areas in audit binders as assigned by Regional Director Manage the day-to-day operations of the Field Work and track the team’s progression to...

The Westfield Specialty Intern Program is a paid, ten-week program that offers students the opportunity to obtain firsthand insight into the insurance business.  Every day you'll learn and develop your skills but you'll also have a clear and supportive path ahead of you. You'll gain the confidence to take on real projects, build your network and learn from senior leaders across our business.   We are seeking Intern candidates to work with our Operations team in our Berkeley Heights, NJ  office.       Program Elements Include: Classroom and On The Job Training  Weekly Lunch and Learn Series with Senior Leaders Formal Mentor Program  Presentations from Major Brokerage Partners  Teambuilding and Social Activities; including Community Service Event Industry based Group Project    Participants in the Westfield Specialty Summer Intern Program are immersed in the day-to-day operations of a fast-moving, growing insurance company. You will gain...

Know your rights Inform yourself of your rights and responsibilities by reviewing the content provided in the list below. Employment Eligibility (e-Verify):  English & Spanish Right to work:  English  /  Spanish It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Field Adjusters primary responsibility is to manage, investigate and resolve assigned property claims. This position is dedicated to providing customer service to policyholders by providing fair and timely resolutions of claims. The Field Adjuster understands insureds needs and provides advice in order to deliver appropriate solutions. The following are the usual, basic and essential functions of the position. These functions are not to be construed as an exhaustive list of all responsibilities, duties and skills required. Essential Job Functions: Communicate with independent...

Finance professionals play a critical role in supporting the demands of multiple constituents, including AIG executives, regulators, and stakeholders, while staying at the forefront of accounting and reporting requirements and compliance strategies. The role oversees expenses covering entire AIG companies and affiliates, including business driven, IT, functional and corporate costs. This is a critical role in the Compensation & Benefits (C&B) FP&A Team underneath Global GOE FP&A team. This role interacts directly with Regional Finance, Finance Business Support, and Controllership teams.  The ideal candidate should be highly motivated and have experience with quantitative and strategic analysis for C-Suit executives. As a senior finance professional, you are respected for your technical expertise and/or ability to oversee programs and processes. You balance the needs of multiple stakeholders, create strong analytics using data and experience, contribute to strategic...

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Summary This position is intended for a candidate seeking growth opportunity in a dynamic organization.  The position is responsible for all accounting tasks for an insurance company, which include recording premiums produced by the Agent and losses handled by claims, along with applying cash relating to open receivables. This position will be assigned a book of business and will interact with other Arch departments (Underwriters, Operations, Claims, IT and Corporate Finance) and Agency.  The position will be expected to learn the process and produce timely and accurate financial reporting of their assigned accounts.  This role is hybrid (2 days remote, 3 days in the...

At AIG, we are reimagining the way we help customers manage risk. Join us as Vice President, Claims Application Technical Lead within Global Claims Technology to play a key role in advancing our Claims transformation agenda and strengthening the connection between business strategy and technology execution. Make your make in Claims Technology At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our colleagues with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. AIG’s Information Technology functions include enterprise architecture, software and systems engineering, cybersecurity, and technology risk and compliance. About the role This is a senior technology...

NJM Insurance Group, is a leading mid-sized U.S. property and casualty insurance company with 90 consecutive years of A+ financial strength ratings by AM BEST. Due to exceptional employee experience, NJM has been included on the latest Forbes List of Best Employers in New Jersey for the fourth year in a row. The NJM reputation for being a top provider of outstanding customer service was reaffirmed by the most recent J.D. Power Auto Insurance Claims Survey. Over the last five years, the Company has focused on a strategic plan that calls for it to become a regional property & casualty insurer and has transitioned away from its affinity-based membership model. To that end, the Company has added an independent agency model for new lines of middle and large commercial and has more than doubled its product offerings. NJM now offers its various products to businesses across New Jersey, Pennsylvania, New York, Maryland, Delaware, and Connecticut. Celebrating its 110-year...

Chief Underwriting Officer - UC04BE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.           Reporting to the Head of Casualty Wholesale, the Chief Underwriting Officer (CUO), Casualty will operate in a key senior leadership role holding the highest-level underwriting authority for Excess and Primary Casualty Wholesale. The CUO will directly manage multiple facets of the Excess and Primary line business, as well as provide leadership for various projects of critical strategic importance, including oversight for rating and pricing strategy, referral underwriting authority, establishment of underwriting guidelines, loss control, quality and training. This role has direct accountability for driving underwriting policy and performance, underwriting...