88 operations analyst jobs found

Join NJM Insurance Group’s Medical Claim Services (MCS) team as a Business Process Operations Analyst, where you will play a key role in driving process improvement and support business continuity and technology initiatives. The primary purpose of this role is to provide consistent support to business users in both technology and non-technology operations, including incident management, production support, and departmental activities and assist in the seamless operationalization of new processes and technology solutions, ensuring smooth transitions and effective change management for business users. The ideal candidate will demonstrate business analytics skills and the ability to identify, design, and implement effective process improvements. Essential Duties and Responsibilities:   Support Strategic Plan, Leadership, and Core Competencies Contribute to the execution of strategic business process initiatives collaborating with cross-functional teams across enterprise....

Senior Claims Analyst , Mass Tort and Complex Coverage At AIG, we are reimagining the way we help customers to manage risk. Join us as a Senior Claims Analyst to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. How you will create an impact As an experienced professional, in this role you’ll deal with sophisticated litigation and coverage issues, including long-tail bodily injury and property damage exposures, claims arising under Coverage B of Primary/Excess...

Crum & Forster Company Overview Crum & Forster (C&F) , with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A+" (Superior) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry. Our most valuable asset is our people: more than 2500 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards for four years running, including the 2025-2026 Great Place to Work® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion. C&F is part of Fairfax Financial Holdings, a global, billion dollar organization.  For more information...

This is an opportunity to join Ascot Group - one of the world’s preeminent specialty risk underwriting organizations. Designed as a modern-era company operating through an ecosystem of interconnected global operating platforms, we are bound by a common mission and purpose: One Ascot. Our greatest strength is a talented team who flourish in a collaborative, inclusive, and entrepreneurial culture, steeped in underwriting excellence, integrity, and a passion to find a better way, The Ascot Way. The Ascot Way guides our people and our organization. Our underwriting platforms collaborate to find creative ways to deploy our capital in a true cross-product and cross-platform approach. These platforms work as one, deploying our capital creatively through our unique Fusion Model: Client Centric, Risk Centric, Technology Centric. Built to be resilient, Ascot maximizes client financial security while delivering bespoke products and world class service — both pre- and post-claims. Ascot...

Overview We are seeking a Senior Operations Consultant to join our Optimization and Transformation team. This role drives operational excellence by partnering with Operations, Underwriting, Sales, and Claims teams to discover, analyze, and transform business processes across the organization. You will conduct discovery sessions to understand end-to-end operations, design future-state operating models, and support strategic initiatives including platform migrations, automation implementations, and operating models, including consolidating multiple groups into unified operations with standardized workflows. Beyond project-based work, you will serve as an ongoing business process partner to field teams, providing continuous support for process innovation and problem-solving. You will also act as a liaison between business operations and cross-functional partners including Operational Delivery & Implementation, Finance, and Technology. Success requires deep knowledge of...

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Senior Claims Analyst Severity to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Excess Casualty Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. How you will create an impact Do you have experience with Bodily Injury and Property Damage claims? Are you interested in a Casualty claims position where you will handle some of the most complex claims in the industry? Are you looking for a position in which you will evaluate a...

MSIG USA continues to grow!  Company Overview: MSIG USA is the US-based subsidiary of  MS&AD Insurance Group Holdings, Inc. , one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks. Role Overview: The Business Systems Analyst serves as a key liaison between Underwriting business teams and Technology, translating business needs into practical, scalable system and process solutions. This role supports Commercial P&C underwriting capabilities, including submission intake, triage, clearance, referrals, appetite and rules support, pricing, quote/bind workflows, document handling, data needs, and operational efficiency. The role requires strong business analysis, systems thinking,...

Join Westfield Specialty’s newest team!   Westfield Specialty’s new A&H team has an opening for joining our expanding operation. As a key contributor on this highly experienced team, you'll help build a premier A&H reinsurance and insurance operation. This new team offers significant opportunities for career growth and development.    The Senior Stop Loss Claims & Cost Containment Analyst  supports the Accident & Health (A&H) team by serving as a forward-facing liaison to cost containment vendors and customers while also providing hands-on support to stop loss and reinsurance claims operations. This role is responsible for coordinating cost containment strategies, assisting in claims production, and helping manage claims inventory and volume to ensure timely, accurate, and compliant claim outcomes. The position partners closely with internal claims staff, underwriting, reinsurance partners, and external vendors to drive consistency, efficiency,...

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Overview The Claims Division is seeking a team member to join the Claims Operations Team as a Data Quality Analyst.  In this role the responsibilities include, but not limited to, examining complex data to ensure data integrity and accuracy.   Primary Responsibilities Analyze, query, and manage claims corrections according to defined business rules and procedures Research and determine scope and complexity of issue then identify steps to resolve all internal data exceptions within various systems in timely and accurate manner Determine root cause for data quality errors and make recommendations for long-term solutions Determine business impact level for data quality...

NJM Insurance Group, is a leading mid-sized U.S. property and casualty insurance company with 90 consecutive years of A+ financial strength ratings by AM BEST. Due to exceptional employee experience, NJM has been included on the latest Forbes List of Best Employers in New Jersey for the fourth year in a row. The NJM reputation for being a top provider of outstanding customer service was reaffirmed by the most recent J.D. Power Auto Insurance Claims Survey. Over the last five years, the Company has focused on a strategic plan that calls for it to become a regional property & casualty insurer and has transitioned away from its affinity-based membership model. To that end, the Company has added an independent agency model for new lines of middle and large commercial and has more than doubled its product offerings. NJM now offers its various products to businesses across New Jersey, Pennsylvania, New York, Maryland, Delaware, and Connecticut. Celebrating its 110-year...

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. JOB SUMMARY The Software Engineer III develops, implements, and maintains software solutions that enable business operations to realize company goals & objectives.  The incumbent performs analysis, design, coding, debugging, testing, and support of software applications.  May be assigned to develop new applications/systems, enhance/upgrade existing systems or provide production support.  He/she works independently on moderately complex projects, receiving only general direction. May provide assistance and direction to less experienced peers. This role is hybrid for candidates located near our Raleigh or Jersey City offices, with an expectation of three days per week onsite....

The Law & Regulation Analyst II assists the Law and Regulation Department with ensuring Business Units adhere to statutory and regulatory requirements when performing company operations. This position promotes a culture of compliance throughout the organization. The Level II Analyst also assists the Law and Regulation Department with special projects. Essential Duties and Responsibilities: Research property and casualty insurance industry compliance regulations and laws Assist in the management of the proposed regulatory comments workflow  Perform audits and compliance reviews to evaluate / assess internal operational and procedural compliance Review, summarize, and distribute quarterly reports on Market Conduct activity in the states the Company conducts business     Assist with compliance meetings and educating employees on regulatory requirements Assist with compliance reporting  Support evolving regulatory compliance strategies, policies, and procedures based...

MSIG USA continues to grow!  Company Overview: MSIG USA is the US-based subsidiary of  MS&AD Insurance Group Holdings, Inc. , one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks. Summary The CRM Product Owner serves as the key bridge between Distribution, Marketing, and Technology, ensuring that our CRM platform effectively supports producer relationships, distribution strategies, and growth objectives in the E&S insurance space. This role owns the product vision and roadmap, with a focus on lead management, pipeline visibility, and producer engagement. The Product Owner manages and prioritizes the backlog, translates business needs into actionable user stories, and partners across the...

At Coaction, we’re a unique mix of leaders, achievers, thinkers, and team players with a high-performance mindset and a diverse skillset. We bring our industry expertise together to continually push the boundaries of what insurance can be for our clients. Your Role and Impact: As a Product Owner, you will: - Strategize and Prioritize:  Take ownership of the team’s backlog, aligning it with business objectives and maximizing value. Collaborate with stakeholders to prioritize features and user stories that align with strategic goals. - Lead Agile Delivery Practices: Act as the primary communicator and facilitator between stakeholders, end users, and delivery teams. Drive iteration planning, backlog refinement, and story acceptance to ensure high-quality deliverables. - Deliver Results: Lead discussions on dependencies, risks, and quality control measures. Leverage advanced business knowledge and critical thinking to anticipate challenges and address them proactively. -...

Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community. Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you.  Who we are At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following...

Join us as a Manager, Global Law Firm Engagement within our Global Legal, Compliance and Regulatory team to take your career to the next level with a global market leader. About the Job The Manager, Global Law Firm Engagement will be responsible for ensuring optimal law firm engagement for the GLCR department, across all AIG regions, including the US, Canada, UK, EMEA, APAC, LAC and Japan. This newly created global role will be a critical component of our law firm management and financial monitoring team and will play a pivotal role in establishing financial and law firm performance key performance indicators.  The ideal candidate should be a process driven, strategic thinker who has experience in a law firm or insurance company environment with knowledge of legal procedures, engagement contracts, and law firm fee negotiations and billing and budgeting practices. Key Responsibilities Collaborate with key stakeholders on law firm engagement and onboarding for...

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious General Accounting Senior Associate to join our team. This position will report to our agency located in Roseland, NJ. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position. Responsibilities: Support platform general accounting activities, reconciliations, and recurring reporting Assist with month‑end close, including accruals, transaction review, and variance analysis Support platform‑level expense review and approvals in line with policy Oversee and support agency and client billing processes to ensure accuracy and consistency Research and resolve billing issues in partnership with billing and operations...

About the Role  The Benefits Division Operations Coordinator plays a central role in keeping the SPG Benefits Division running smoothly. This position supports divisional leadership and cross-functional business operations through CRM and reporting management, data analysis, event coordination, and executive scheduling. The ideal candidate is highly organized, thrives in a fast-paced environment, and can move seamlessly between strategic projects and day-to-day operational support.  Responsibilities  Maintain and update divisional level CRM platforms including Salesforce and Monday.com dashboards across the Benefits Division businesses  Manage and maintain divisional level Monday.com boards and reporting for all Benefits Division business units  Perform data manipulation, analysis, and reporting to support leadership decision-making  Prepare monthly Benefits Division scorecards and send to SVP, Growth Strategy Officer for distribution  Support...

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Job Summary The Director, Property Risk Engineer (HPR) is responsible for conducting Middle Market field surveys and providing service support. This role involves both on-site physical surveys and virtual/phone surveys, with a focus on detailed assessment of operations, exposures, and control adequacy. The position aims to protect the future of the company and ensure profitability through development of internal technical capabilities and guidelines, as well as timely delivery of industry-leading safety and risk management solutions. Responsibilities Conduct on-site and virtual/phone surveys of prospects and clients to assess property. Perform detailed assessments of site...

Who we are AIG, Inc. is a leading provider of insurance products and services for commercial and personal insurance customers.  It includes one of the world’s most far-reaching property casualty networks.  AIG, Inc. (“AIG”) offers a broad range of products to customers through a diversified, multichannel distribution network.  Customers value AIG’s strong capital position, extensive risk management and claims experience and its ability to be a market leader in critical lines of the insurance business. Corporate Finance - Investment Accounting The Investment Accounting group at AIG is responsible for the accounting and reporting for AIG's Invested Assets of over $95 billion a comprised primarily of fixed maturity securities and includes private equity, hedge funds, commercial/residential loans and equity securities.  In addition, AIG’s derivative portfolio consists primarily of foreign exchange derivatives but also includes interest rate and other derivative instruments....