2627 operations team lead jobs found

Job Description About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary:  Reporting to the Employee Benefits Operations Manager, the role is responsible for the implementation and execution of operational initiatives to support organic growth and revenue retention in the complex market. This role will manage the...

About the role In this highly visible role, you will provide leadership to a team of experienced underwriting analysts supporting a high growth Business Unit. You will be a people-first person with a growth mindset, responsible for driving operational excellence, championing continuous improvement, and experienced in capacity planning to achieve service delivery, timeliness, productivity and quality goals. In this exciting and challenging role, you will solve problems, work with senior leaders and stakeholders, and make a real impact. Key Responsibilities: Leading Teams Direct People Management responsibility. Oversee development, training and cross training of employees for quality, performance, and professional development. Leverage individual strengths to drive overall team performance. Provide constructive feedback and improvement opportunities using coaching sessions, one-on-one interactions, process confirmations, business partner feedback, and...

Job Responsibilities and Requirements KEY RESPONSIBILITIES *other duties as assigned* The LTD Supervisor is responsible for ensuring that all claims assigned to his/her team are accurately and fairly adjudicated in a timely manner according to plan provisions, established best practices and within company, state and federal guidelines.  The Supervisor is responsible for ensuring operational excellence and collaborates with other members of the management team to improve operations beyond his or her team. Managing the Claims Block Manage the prompt and accurate investigation, adjudication and payment (where appropriate) of claims within established guidelines. Delegate, distribute and monitor the workflow within the department to meet turnaround times, improve efficiency and realign caseloads to reduce or eliminate backlogs. Ensure that workflows, procedures, and best practices are followed to improve accuracy, efficiency, and effectiveness of claim management...

Why Openly Openly is rebuilding insurance from the ground up. We are re-envisioning and enhancing every aspect of the customer experience. Doing this requires a rapidly growing team of exceptional, curious, empathetic people with a wide range of skill sets, spanning technology, data science, product, marketing, sales, service, claims handling, finance, etc. The Openly Difference We created Openly because we saw an evident gap in the market for premium insurance made simple. Consumers deserve more complete coverage at competitive prices. The Price Difference : Using cutting-edge data and technology, we provide you with customizable, competitive prices to protect your most valuable assets. The Policy Difference: Coverages are truly customizable to meet your individual protection needs, for both standard coverages and optional add-ons. The Experience Difference: From tailored claims handling to highly responsive customer service, we are...

Description Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals.  Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better.  As a Branch Manager, you are responsible for management of the branch; leading all facets of sales, service and operations of the branch; coaching on existing processes, leading the team in achieving budgeted production goals, acquiring new consumer and business customers; initiating referrals to partners, and deepening all existing customer relationships proactively driving business inside and outside of the branch; and responsible for consistent business development and calling program. Duties & Responsibilities: Managing portfolio of high value consumer and...

Description Summary: ​Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals.  Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better.  As a Retail District Manager, you are responsible for leading all facets of sales, service and operations of a district of Branches within a defined geographic area.  Drives daily sales process, leading teams to achieve sales targets, acquire new consumer and business customers, initiate referrals to partners, and deepen all existing customer relationships. Duties & Responsibilities: Works to improve the sales, service and operational skills and behaviors of colleagues. Participates in joint calling with colleagues and partners. Acts as senior OCR Leader to deepen...

Step into a dynamic, client-focused role at HomeServices Insurance (HSI) —a trusted name under the HomeServices of America family—where your expertise in personal and commercial insurance becomes a powerful asset in protecting what matters most. As a key player on our high-performing team, you’ll assess client risk, deliver customized coverage solutions, and drive results through proactive sales, relationship-building, and strategic insurance placement. HSI offers a highly competitive incentive plan directly tied to new business production—with unlimited earning potential—empowering you to take control of your success while growing your career within one of the nation’s most respected real estate networks. Job Duties and Responsibilities (Essential Job Functions)       Market and sell personal lines insurance policies. Proactively contact all leads to recommend appropriate insurance, quote and place coverage. Identify and assess client risk exposures. (65‑75%)...

Description This role is primarily remote in the state of Indiana except for required appearances.   At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you’ll represent Liberty Mutual and our policyholders in moderately complex civil litigation matters involving claims for monetary damages or compensation for personal injuries or property damage of moderate value.   Liberty Mutual is seeking a skilled and...

Description This role is primarily remote in the state of New York except for required appearances.   At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you’ll represent Liberty Mutual and our policyholders in moderately complex civil litigation matters involving claims for monetary damages or compensation for personal injuries or property damage of moderate value.   Liberty Mutual is seeking a skilled...

Description This role is primarily remote in the state of Illinois except for required appearances.   At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you’ll represent Liberty Mutual and our policyholders in moderately complex civil litigation matters involving claims for monetary damages or compensation for personal injuries or property damage of moderate value.   Liberty Mutual is seeking a skilled and...

Description Liberty Mutual is seeking a visionary and deeply technical leader to join our Global Cybersecurity organization. As the Sr. Director, Platform Security & Architecture, you will be at the forefront of scaling Generative and Agentic AI technologies across a global, highly regulated enterprise.   You will own the strategy and execution required to secure our foundational AI platform end-to-end, establishing the trust and resilience of our AI-driven future while enabling rapid adoption and protecting customers, data and our brand. This role is pivotal in enabling rapid AI adoption by building the guardrails, paved paths, and operating model that make security the default and fastest path for builders. You will build and lead a dedicated team and serve as the key security partner to Enterprise Architecture, Technology and business leaders.   Key Responsibilities:   Platform Security Strategy: Develop and execute a comprehensive,...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Director, Business Process Ownership for Omni Enablement , you will oversee a team of business professionals that are responsible for the end-to-end aspects and overall ownership of assigned processes. Guides team members to collaborate with enterprise partners in the facilitation and development of business rules, gathering of requirements, artifacts and process management. Guides team members in the ownership of assigned processed to include, capturing, documenting and sustaining processes....

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Life and Annuity Principle-Based Reserving Life Actuary Lead, you will be responsible for technical leadership and process implementation for the calculation, reporting, and forecasting of Life and Annuity Principle-Based Reserves. They will work with the leaders of the Life and Annuity reserving and forecasting teams to ensure that we are compliant with the NAIC valuation manual while creating the processes and controls to optimize these deliverables. Coordinates, prepares, and performs highly...

Overview The Assistant Vice President, Client Services is responsible for establishing the strategic direction and operational execution of Client Services. This role leads the development and delivery of service initiatives designed to enhance the end-to-end client experience for AmTrust’s TPA, MGA, and broker partners across the full lifecycle of the relationship, with emphasis on Renters and Travel insurance.   This role oversees client experience and service-related activities including policy issuance and changes, terminations, regulatory coordination and reporting, licensing and appointments, adherence to contractual service requirements, frontline issue resolution for agencies and insureds, and assisting Business Development and Account Management teams throughout the customer lifecycle. The VP will lead and develop a high-performing team focused on driving client loyalty, improving operational efficiency, and accelerating speed to market while...

We are seeking a dynamic professional to join our Risk Control Team.  This position will be filled at either the Senior Risk Control Consultant or Risk Control Technical Consultant level.  The Senior Risk Control or Technical Consultant is a risk management professional who will focus on risk assessment and service work, providing leadership in division/branch-level underwriting, claims, agency distribution, and strategic planning meetings and initiatives, and acting as a Risk Control liaison to agency partners within their assigned territory. **The ideal candidate will reside in Southern California or Phoenix, Arizona to support the current territory** Essential Duties and Responsibilities: Serve as a subject matter expert for complex or high-hazard accounts across multiple industries. Conduct risk control consultations delivered onsite and virtually, collaborating closely with client teams to evaluate exposures, offer technical guidance, and support...

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. At GEICO, we are not just an insurance company; we are a technology-driven organization that is transforming the insurance landscape. Our mission is to leverage cutting-edge technology to deliver exceptional experiences for our customers and create innovative solutions that redefine the industry.  About The Team   The Billing team at GEICO oversees the tools, infrastructure, data, reporting, analytics, and...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   ***This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy. *** Claim Specialist – Bodily Injury – The Auto Club Group Reports to: Casualty Claim Manager II What you will do: (Primary Duties & Responsibilities) ACG is seeking a prospective Claim Specialist to work under minimal supervision.  In this position, you will: Handle highly complex new and reassigned auto and homeowner bodily injury liability claims. Adhere to ACG claim handling procedures, processes and guidelines. Complete...

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. We are seeking a highly accomplished Senior Executive Assistant to provide strategic administrative support to the President of Nationwide Life. This is a high-impact, high-visibility role requiring exceptional organizational acumen, sound judgment, and the ability to operate with poise and precision in a fast-paced, executive-level environment. This role offers a unique opportunity to contribute meaningfully to the success of a dynamic and growing business unit within Nationwide. If you are a...

As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Actuary - Personal Lines Pricing About the Role: Join our dynamic team as an Actuary specializing in Personal Lines Auto & Home Pricing. This pivotal role involves leading & owning state level pricing decisions and collaborating closely with business partners. This is a key member of our leadership team, driving a partnership-driven approach. Key Responsibilities: Lead pricing decisions & ensure alignment with business objectives. Serve as a mentor and coach to support the career development of the team’s junior actuaries. Serve as a thought leader on actuarial methodologies,...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The Senior Consultant, Business Insights – CLESS Property plays a critical role in enabling profitable growth and portfolio optimization across the Commercial, E&S and Specialty Lines (CLESS) Property business at Nationwide Insurance. This role partners closely with Nationwide's Property team including the Center of Excellence (COE), Underwriting leadership, and Claims leadership to deliver actionable insights that shape strategy, underwriting execution,...