44 operations team lead jobs found

At WorldTrips, a proud member of the Tokio Marine HCC group of companies, we believe in more than just business—we believe in empowering our people. As a global leader in specialty travel medical and trip protection insurance, we are passionate about preparing travelers for the unpredictable while fostering a work environment where bold ideas and transformative solutions are valued at every level. Our mission, "To Be a Good Company," reflects our commitment to people and community, recognizing the importance of giving back and driving positive change. We are proud to be named as a Top Workplace Winner for the past three years by IndyStar! Our renovated office, located in Carmel, IN, is only steps away from the Carmel City Center for shopping, dining, and entertainment. This is a hybrid position (3 days in office). Tokio Marine HCC offers a competitive salary and a generous employee benefit package that includes among other benefits, subsidized medical, prescription,...

Description This role is primarily remote in the state of Indiana except for required appearances.   At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you’ll represent Liberty Mutual and our policyholders in moderately complex civil litigation matters involving claims for monetary damages or compensation for personal injuries or property damage of moderate value.   Liberty Mutual is seeking a skilled and...

At OneAmerica, we deliver on promises when customers need us most.  We believe the best way to serve our customers is to know that every individual, employee, family and business we work with has unique personal and financial goals.  We keep our promises, so we can help them achieve their goals and realize their definition of financial success. Job Summary We are seeking a highly organized and proactive Administrative Assistant Sr. to provide comprehensive support for the Vice President Chief Accounting Officer. This role requires a self-starter who thrives in a fast-paced environment, demonstrates exceptional discretion, and excels at managing multiple priorities with minimal supervision. Why Join Us? - This is an opportunity to work closely with executive leadership and contribute to the success of a high-impact division. If you are a detail-oriented professional who enjoys being at the center of operations, we encourage you to apply. Responsibilities: Serve as a...

Job Title: Claims Compliance Lead FLSA Status: Exempt Job Family: Claims Department: Work Comp Claims Location: Corporate Office (Fort Wayne, IN) JOB SUMMARY Oversees the daily implementation of applicable compliance, regulatory, technological, and internal/external subject matter expert functions on behalf of the Workers’ Compensation Claims Department. Responsible for all Medicare compliance applicable to workers’ compensation claims. Responsible for implementation, testing, and oversight of electronic data interchange and compliance with same, jurisdictional audits, data calls, and annual reports, review and processing of jurisdictional penalties, initial point of contact and internal lead on all USR & IDC department needs and will serve as the initial point of contact and liaison between WC Claims, IT, Compliance, and R&D. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform...

At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship.  We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together.  Come be a part of this journey with us as we champion lives! Job Summary The Manager, LTC Billing & Administrative Operations is responsible for providing people leadership and operational oversight for the billing and administrative functions that support ILFS Claims. This role ensures accurate, timely, and consistent execution of administrative and billing work while supporting service excellence and operational stability. Primary Responsibilities People Leadership Lead, coach, and develop Billing and Administrative Associates Set clear expectations, provide ongoing feedback, and manage performance to...

At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship.  We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together.  Come be a part of this journey with us as we champion lives! Job Summary The VP, Chief Accounting Officer is responsible for the company’s accounting function, including accounting operations, controls, external reporting, regulatory reporting requirements, internal management reporting and related budgeting.  This role provides guidance to the CFO and to executive leadership on corporate finance related topics.  This role provides thought leadership to support various key internal risk and governance topics such as capital management,  disclosure committee, asset/liability management and the benefit plan investment...

CorVel is seeking a Medical Scheduler (Scheduling Coordinator) for our Medical Scheduling Departments. The Scheduling Coordinator is responsible for participating in the daily operations and maintenance of the Medical Scheduling Departments. Primary duties include facilitating and scheduling medical services for claimants This is a remote role.  ESSENTIAL FUNCTIONS & RESPONSIBILTIES:  Proactively monitors and manages files using proprietary web-based applications Identifies potential problems and trends, proposes solutions and ensures no delay in care Provides telephonic and written customer support services Documents actions and correspondence between parties Ensures files are complete with all appropriate documentation Utilizes CorVel Intranet and SharePoint to remain current of all policies and procedures Additional duties as assigned   KNOWLEDGE & SKILLS: Effective multi-tasking skills in a high-volume, fast-paced, team-oriented...

Job Title: Account Executive - Brotherhood Works / Employee Benefits FLSA Status: Exempt Job Family: Affiliates Department: Brotherhood Works - Insurance Services Location: Corporate Office (Fort Wayne, IN) JOB SUMMARY Responsible for achieving Brotherhood Works sales targets by identifying and pursuing qualified leads in alignment with the company’s marketing initiatives and agent engagement activities. Additionally, responsible for assessing the specific needs of Brotherhood Works’ unique prospect niche and creatively presenting the company’s value proposition by recommending tailored solutions that address those needs. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Achieve annual new sales targets established by the sales...

Description Liberty Mutual Insurance is a leading global insurer committed to helping people live safer, more secure lives. Within our Personal Lines business, we partner with independent agents across the United States to deliver a broad portfolio of property and casualty solutions. We value a diverse, inclusive workforce and offer meaningful work where your expertise directly impacts growth, customer experience, and the communities we serve.   As a Senior Territory Manager, you will drive profitable premium growth across an assigned territory by building strong, consultative partnerships with independent agents. This role is critical to expanding market share through strategic agency management, collaboration with underwriting and internal partners, and disciplined execution of Personal Lines growth initiatives.   Key Responsibilities   Own and manage an assigned territory, driving profitable growth in alignment with financial and operational...

The CareIQ Intake Manager is responsible for the overall operations of the CareIQ Intake Department. This position will manage initial referral of ancillary healthcare operations to ensure intake of new requests and orders occurs quickly and accurately. The CareIQ Intake Manager oversees the departments that create the first impression of CorVel’s CareIQ Ancillary Care Solutions division, and works with every department of the program on a regular basis.   ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Manages all day to day operations and functions regarding CareIQ’s Intake department(s) Develops and oversees Intake operating procedures to ensure service levels meet or exceed those set by the client agreement Accountable for meeting inbound telephonic metrics (ASA, AQT, Abandonment Rate, & etc.) on a daily basis and  prepared to implement immediate solutions if service interruptions occur during regular operating business hours Monitors operational...

Job Title: Director - Risk Control FLSA Status: Exempt Job Family: Underwriting Department: Underwriting - Risk Control Location: Corporate Office (Fort Wayne, IN)   JOB SUMMARY Responsible for leading the Risk Control department to improve underwriting results through risk assessment and risk improvement. Provide strategic leadership to identify and successfully complete risk control projects. Lead and develop team and identify opportunities for improved efficiency and process improvement and execute needed changes. Promote risk control to agency partners and ministry leaders at designated denominational meetings, ministry speaking engagements, conventions and company sponsored events. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions....

At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship.  We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together.  Come be a part of this journey with us as we champion lives! The ITIL Service Management Senior role leads the strategy, governance, design, and continuous improvement of Change Management and Service Catalog Management within the ServiceNow platform. The position ensures changes are well‑controlled and low‑risk while maintaining an accurate, user‑friendly service catalog that supports efficient IT service delivery across the organization. This role heavily collaborates with infrastructure, application, security, operations, business teams, and managed service providers to deliver mature, optimized, and compliant ITSM...

Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by 1) providing the best services for homebuyers 2) led by advantaged underwriting in insurance 3) to protect the whole home As a leader in the home services software-as-a-service (“SaaS”) space, we’ve built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies. In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED. Job Title: Senior Call Center Manager, India Operations...

At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship.  We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together.  Come be a part of this journey with us as we champion lives! Job Summary The Information Technology department at OneAmerica is on a journey to transform our current capabilities to become a digitally enabled organization. We are shifting from stand-alone systems to collaborative intelligent solutions that work together to deliver workflow management, customer engagement, data and innovation. Our cloud and engineering teams have the potential to shape the future by solving thought-provoking problems and using transformational technologies to further enhance our capabilities in this journey. You’ll have the chance to thrive...

Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by 1) providing the best services for homebuyers 2) led by advantaged underwriting in insurance 3) to protect the whole home As a leader in the home services software-as-a-service (“SaaS”) space, we’ve built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies. In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED. Job Title:  Senior DevOps Cloud Engineer- AI  Location:  India...

At WorldTrips, a proud member of the Tokio Marine HCC group of companies, we believe in more than just business—we believe in empowering our people. As a global leader in specialty travel medical and trip protection insurance, we are passionate about preparing travelers for the unpredictable while fostering a work environment where bold ideas and transformative solutions are valued at every level. Our mission, "To Be a Good Company," reflects our commitment to people and community, recognizing the importance of giving back and driving positive change. We are also proud to be named as a Top Workplace Winner for the past three years by IndyStar! Tokio Marine HCC offers a competitive salary and a generous employee benefit package that includes among other benefits, subsidized medical, prescription, dental, vision and basic life and disability insurance, employee assistance program, paid parental leave, 401(k) plan with Company matching contributions and educational/loan...

Job Title: IT Auditor I (GRC Analyst I) FLSA Status: Exempt Job Family: Information Technology Department: IT - Information Security Location: Corporate Office (Fort Wayne IN) JOB SUMMARY Assist in executing governance, risk, and compliance activities, including internal IT audits, policy reviews, and collaboration with IT Management to ensure effective controls and regulatory compliance. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Learn and participate in the risk and control consulting for IT and business departments with understanding and fulfilling their responsibilities related to IT governance, risk, and compliance. Assist with assigned tasks from the IT Audit Plan as directed by team lead and management. Assist with...

At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship.  We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together.  Come be a part of this journey with us as we champion lives! Job Summary The role of Director of Marketing Insights and Workflow Solutions carries two primary leadership responsibilities: leading the Marketing Analytics team and leading the Service Workflow team.  Marketing Analytics Leadership: This individual leads the Analytics and Insights team that influences Marketing, Communications, Brand, CX, and DX decisions through impact monitoring, customer voice (VOC) implementation, and actionable insights.   Success will be measured by the role's impact on strategy formulation and decision-making alongside the...

Job Title: RPA Developer III FLSA Status: Exempt Job Family: IT - Process Optimization Department: IT - Process Optimization Location: Corporate Office (Fort Wayne, IN)   JOB SUMMARY Responsible for developing and implementing RPA solutions for the company, working closely with business analysts and process owners to identify areas where RPA can be implemented to drive the successful adoption of automation. Responsible for owning deliverables across the automation journey to ensure automation use cases and scenarios are correctly constructed and documented. Responsible to guide and mentor less-experienced developers.   POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lead the automation journey from discovery, design,...

Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by 1) providing the best services for homebuyers 2) led by advantaged underwriting in insurance 3) to protect the whole home As a leader in the home services software-as-a-service (“SaaS”) space, we’ve built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies. In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED. Job Title : Accountant Location: India Workplace Type:...