92 operations team lead jobs found

Description Summary: The Product Manager Senior is responsible for developing the Product Roadmap and backlog, Epic/Feature definition, prioritization, and sequencing for all Run, Maintain, and Grow initiatives related to a product. They must understand progress against Value Stream, Objectives and Key Results, and target vs. actual investment levels. Colleagues in this roll will also manage multiple teams of Product Owners responsible for driving the delivery of solutions within their product line. Duties and Responsibilities: Responsible for coaching, developing and mentoring team members.  Additionally responsible for establishing goals and performance expectations and managing colleagues to those expectations. Lead by example and instill a culture of continuous improvement and delivery of value across teams. Have deep understanding of Value Stream and report on progress against Objectives and Key...

We’re looking for a leader who can contribute to the overall success of Arbella’s vision of being the best property and casualty company in the Northeast region. An Arbella Team Manager is a thought leader who truly enjoys coaching, developing, and leading front line individual contributors. The Team Manager is passionate about delivering exceptional service in a changing environment that is focused on quality, innovation, and efficiency. We offer an exceptional onboarding program with training, a mentor, and outstanding career growth opportunities. The Customer Service Team Manager typically leads a team of 10 to 12 individuals and works closely with all areas of Operations as well as other key stakeholders such as Underwriting, Product, Finance and IT, etc. to execute on overall business objectives ensuring an exceptional customer service experience consistent with Arbella and our agencies’ brand. Key Responsibilities Recruit, select, train, coach, and develop employees to...

We’re looking for a leader who can to contribute to the overall success of Arbella’s vision in being the best property and casualty company in the Northeast region. An Arbella Claim Service Center Manager is enthusiastic and passionate about delivering outstanding customer service to our customers, our agents and key stakeholders that supports the Arbella brand and accomplishes this through the development and coaching of our most valuable asset, our people. The Claim Service Center Manager is responsible for leading Arbella’s claim contact center, delivering exceptional service to our customers and agents. The successful candidate will have a proven and consistent track record of success in planning and implementation of processes, programs and initiatives that support the growth and sustainment of profitable results. Critical competencies include the ability to continuously drive performance results through effective internal and external relations, the cultivation of a...

Description Global Risk Solutions is on an ambitious journey known as Our Path to 2030. Through this we aim to fundamentally reshape how we operate, compete, and deliver value. This transformation spans the full breadth of GRS, from process reinvention and technology enablement to how we prioritize, govern, and execute our most critical work. At the center of that is the Value Capture team, GRS's source of truth for whether our transformational investments are translating into real, measurable results. We are building something new: a value realization capability that brings financial and operational rigor to every initiative across GRS, powered by data and analytics. This is an opportunity to help shape that capability and culture from the ground up.   The Assistant Director, Advanced Analytics will play a pivotal role on this team, reporting to the Value Capture Lead, GRS. You will partner directly with business and technology leaders across segments and...

Description Liberty Mutual is seeking a visionary and deeply technical leader to join our Global Cybersecurity organization. As the Sr. Director, Platform Security & Architecture, you will be at the forefront of scaling Generative and Agentic AI technologies across a global, highly regulated enterprise.   You will own the strategy and execution required to secure our foundational AI platform end-to-end, establishing the trust and resilience of our AI-driven future while enabling rapid adoption and protecting customers, data and our brand. This role is pivotal in enabling rapid AI adoption by building the guardrails, paved paths, and operating model that make security the default and fastest path for builders. You will build and lead a dedicated team and serve as the key security partner to Enterprise Architecture, Technology and business leaders.   Key Responsibilities:   Platform Security Strategy: Develop and execute a comprehensive,...

Job Type: Permanent Build a brilliant future with Hiscox   Lead Cloud Engineer About the Role: The Lead Cloud Engineer will be responsible for ensuring the day-to-day operations of our cloud infrastructure. This role is crucial for maintaining the stability, security, and efficiency of our cloud services. The ideal candidate will partner with product owners, tech leaders, designers, software engineers and delivery professionals to stabilize and improve on the Cloud Platform. In addition to advanced technical expertise and experience, you will bring excellent problem solving, communication and teamwork skills, along with agile ways of working, strong business insight, an inclusive leadership attitude and a continuous learning focus to all that you do. The ideal candidate will be based in Atlanta or Boston, but we are open to other regional office locations. Key Responsibility Areas: Cloud Infrastructure Management: Oversee the daily operations...

Broker Director The Broker Director plays a critical role in driving profitable growth, strengthening broker partnerships, and protecting our clients. Reporting to the Broker & Market Leader, this role is responsible for managing strategic relationships with up to five key retail brokers and serving as a core member of a national broker coverage team. The Broker Director collaborates closely with internal partners and broker counterparts to deliver insights, deepen engagement, and accelerate growth. How You Will Make an Impact Drive profitable growth, retention, and optimal portfolio mix with assigned brokers. Lead execution of local market strategies aligned with national broker commitments. Maximize value from broker consulting and data services to generate actionable insights. Build and sustain strong relationships with internal and external stakeholders. Partner with Distribution, Product, Business Unit, and...

Description   The Senior Underwriting (UW) Officer, Excess Casualty, will report to the Executive Underwriting Officer of Major Accounts Casualty.  Major Accounts works with large and complex commercial risks to deliver Primary and Excess Casualty programs to these highly valued customers.  You will focus on our Majors Excess Casualty portfolio, which services some of the largest companies in the U.S. The Senior Underwriting (UW) Officer, Excess Casualty, will work with the leadership team, deliver technical expertise, and serve as the point of contact for the frontline underwriting teams for all questions, key decisions, or referrals. The role will engage with various product sets in Umbrella, Excess, and Alternative Risk Transfer (ART).   Responsibilities: Provides expert technical underwriting assistance and formal referral approval for assigned lines of business (lead umbrella/excess) in Majors Excess Casualty. Interacts independently with field...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

Description Liberty Mutual’s Talent Attraction & Acquisition team is on a mission to become the most candidate- and hiring manager-centric recruiting organization in the industry. Delivering on that vision requires exceptional leaders who bring strategic thinking, operational excellence, and a passion for building high-performing teams.   We are seeking a VP, Talent Attraction & Acquisition Leader for our  Global Risk Solutions (GRS)  business.   As the Head of Recruiting for GRS—Liberty Mutual’s $17 billion premium global insurance business —you will play a critical role at the intersection of talent strategy and business execution. Reporting jointly to the  Head of Talent Acquisition  and the  GRS Chief Talent Officer , you will lead the design and execution of recruiting solutions that anticipate, shape, and deliver against the organization’s most strategic talent needs.   This is a highly visible executive leadership role for a talent...

Description Liberty Mutual’s Talent Attraction & Acquisition team is on a mission to become the most candidate and hiring manager centric recruiting organization in the industry. Delivering on that vision requires exceptional leaders who bring strategic thinking, operational excellence, and a passion for building high-performing teams.   We are seeking a  VP, Talent Attraction & Acquisition Leader  for our  US Retail Markets (USRM)  business.   As the Head of Recruiting for USRM—Liberty Mutual’s $26 billion premium business —you will play a critical role at the intersection of talent strategy and business execution. Reporting jointly to the  Head of Talent Acquisition  and the  USRM Chief Talent Officer , you will lead the design and execution of recruiting solutions that anticipate, shape, and deliver against the organization’s most strategic talent needs.   This is a highly visible executive leadership role for a talent acquisition leader...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This Director is responsible for a team of Territory Managers (field-based senior production underwriters) spread throughout the East Coast and the respective book of business within our Commercial Middle Market Construction Services organization. This is a remote/WFH (work-from-home) role, requiring travel throughout the territory as well as conferences and leadership/team meetings - average travel is likely on a monthly basis, including overnight trips....

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Summary: Arch is seeking a  Vice President, Head of Model Research & Event Response  to lead the development, governance, and application of Arch’s catastrophe  view of risk  across regions, perils, and lines of business. This role is responsible for  catastrophe model evaluation, change management, climate risk interpretation, and global event response , ensuring Arch’s risk insights are scientifically robust, business‑relevant, and decision‑ready. The role oversees a  team of approximately three experienced catastrophe analytics professionals  and partners closely with underwriting, portfolio management, exposure management, risk, and executive leadership. This is a...

About Us: HUB is a global insurance and employee benefits broker, providing property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services.  About HUB Retirement & Private Wealth (RPW): We lead our communities with integrity, driven to make things better now and in the future. We serve, inspire, and thrive while maintaining an entrepreneurial spirit. We innovate, collaborate, and achieve success together.  Mission Statement: We are a highly committed, diverse financial services organization serving hundreds of thousands of retirement plan participants, individuals, and institutions across the United States. We provide financial peace of mind and top-tier solutions, investments, administration, and service. We hold ourselves to the highest standards of ethics, competency, and customer service.  We are the perfect fit if you:   Take ownership of your career trajectory and consistently...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Technology Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...

Description The Company Come build on our integrated platform with industry-leading talent, world-class partners, and freedom to innovate.   Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty). With deep expertise in fixed income, equity, and alternative strategies, LMI invests more than $100B of long-term capital globally, and has a team of nearly 300 investment, finance, and operations professionals located in Boston, MA, and New York, NY. LMI has a clear purpose: to drive economic growth, build enduring businesses side-by-side with our partners, and generate superior risk-adjusted returns that secure Liberty’s promises.   LMI offers the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single client mandate. This gives us the freedom to focus on what we do...

Primary Details Time Type: Full time Worker Type: Employee The Opportunity: Lead, develop and implement sales and business development strategies that promote continued growth and profitability of Agora with key producers across respective business unit within the assigned region. Location: Atlanta, GA; Boston, MA; Marblehead, MA; Plano, TX; Edina, MN; New York City, NY Work Arrangement: This role is hybrid, where you will be expected to be in the office 2-3 days per week   The salary range for this role is between $148,000-$278,000. Your New Role Drive engagement of assigned national and local producers to ensure profitable growth of Agora, a QBE sponsored medical stop loss group captive Design and implement medical stop loss sales strategies to drive new business, deliver rate, and meet retention targets Develop and collaborate with key stakeholders to deliver on the regional business goals with key agents/brokers assigned...

Description Liberty Mutual Investments manages Liberty Mutual Insurance Group’s global financial assets across public and private domains, to create capital and generate income. With over $100 billion in AUM and staffed with 300+ investment, finance and operations professionals located in Boston, MA., Liberty Mutual Investments offers the best of both worlds; the look and feel of a boutique investment firm, and the reputation and financial strength of a Fortune 100 company.   Liberty Mutual Investments Technology (LMI Tech) is actively searching for a Solutions Engineer  to work across our organization to design and shape our overall Generative AI strategy. Join a green-field initiative to embed Generative AI across our Investments organization. You’ll be the technical quarterback tracking the fast-moving Gen AI ecosystem, translating capabilities into high-value investment use cases, and leading an engineering pod from whiteboard to production.   Note:...

Description The Planning & Portfolio Management team is seeking a Senior Actuarial Analyst-Pricing to own analytic assessment of book profitability and growth across GRS North America products. Join the team to play a central role in shaping GRS North America’s profitability and strategic direction: you’ll own high‑impact forecasting and portfolio work, collaborate daily with underwriting, pricing and finance leaders, and have visible influence on multi‑year targets like the 2030 strategy. The key responsibilities of this role include supporting development of robust Operational Plan (OVP) combined-ratio forecasts, developing and validating by-channel Loss Ratio forecasts for the financial plan, and supporting broader GRS North America portfolio-management initiatives. The role reports to the Portfolio Management Team Manager.   **Ideal candidate may be hired as a Grade 16 Sr. Actuarial Analyst, Actuarial or a Grade 16 Consultant, Advanced Analytics **...

The Supervisor, Credentialing & Regulatory Operations role is accountable for leading operational execution and regulatory compliance across dental provider credentialing, recredentialing, and state‑specific provider verification activities. This leader oversees multiple teams responsible for ensuring accurate, timely, and compliant provider onboarding and directory maintenance, with a strong focus on customer experience, operational excellence, and scalable execution. You will lead and develop teams of credentialing and verification professionals while partnering with compliance, operations, and technology stakeholders to ensure Guardian meets state‑specific regulatory requirements and service‑level expectations. Through disciplined workload oversight, process coordination, and thoughtful deployment of digital and automation capabilities, you will help drive sustainable, high‑quality outcomes that support Guardian’s dental growth strategy, including Medicare Advantage...