71 operations team lead jobs found

At Coaction, we’re a unique mix of leaders, achievers, thinkers, and team players with a high-performance mindset and a diverse skillset. We bring our industry expertise together to continually push the boundaries of what insurance can be for our clients. As a team leader In the Claim Operations Department, you exemplify continuous growth and responsibility along the path to management. Your intuitive nature enables you to address issues and escalate those that need immediate attention. Your attention to detail as you develop workflows and document new processes is unparalleled. You are creative when exploring possible solutions and articulate your ideas and recommendations with confidence. Your actions speak volumes as you not only propose ideas but also bring them to fruition, executing special projects within tight timelines. You provide steadfast support and guidance to your team, assisting them in prioritizing responsibilities and ensuring the completion of all tasks...

At Coaction, we’re a unique mix of leaders, achievers, thinkers, and team players with a high-performance mindset and a diverse skillset. We bring our industry expertise together to continually push the boundaries of what insurance can be for our clients. As an Underwriting Operations (UW Ops) Team Lead, you will mentor UW Ops Associates, Specialists, and Analysts to ensure they are trained to provide exceptional service.  You are a subject matter within your unit and trusted by your teammates and partners to deliver.  You leverage expertise in the underwriting process and develop an in-depth understanding of business needs to ensure your team delivers superior service and quality with scale and efficiency.  Using your knowledge and influence to continuously improve processes while motivating and developing your team is critical to success.  In this role, you will process work as necessary, but with a greater emphasis on management oversight over time.   This is an exciting...

Specialty Program Group (SPG) is the wholesale & MGA division of HUB International. SPG acts in a holding company capacity acquiring best in class underwriting businesses to operate independently under distinct brands (portfolio companies). Position:  Operations Project Manager Position Overview Specialty Program Group has an opportunity for a project manager within the Operations division to manage critical, enterprise-changing initiatives. The successful candidate will be a strong communicator who welcomes challenges, and always drives for the best business outcome. Seeking a leader who will bring a perspective, contribute to the intellectual strength of the Operations team, and work with a mindset of continual improvement. Responsibilities Lead complex, high visibility initiatives, toward achieving business objectives. Develop in-depth understanding of SPG’s business goals to plan and execute effective project delivery strategy. Create...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role will be a Project Manager for   E- Risk Services   Value   Management   Office . Candidates with   P&C   insurance   experience,   Agile, PMP, and/or   Lean Six Sigma Green Belt level process improvement certification(s) strongly preferred.     Ideal candidate will have:   Proven skills leading multiple large, complex business and technology programs   Experience working in...

The Business Partnering FP&A team has oversight of the forecasting, reporting and analytics of AIG’s general operating expenses and works closely with the various Business Unit, as well as the various functional owners to support internal management reporting and analytics. Your contribution at AIG Senior Finance Professionals are responsible for developing financial reporting and analytics to support business strategy execution.  You reach across geographical and functional organizations to seek support for the financial reporting and analytics you produce. Responsibilities Include: Establish and manage monthly/quarterly/annual GOE reporting and analytical processes North America Forecast and Budget commentary / Analysis – vs Budget and Forecast Headcount Reporting across N. America Business Units Assist will pulling detailed invoices in support for GOE Review/challenge analytics and identify cost efficiency actions Provide Business partner support to the...

Actuary & Director - Casualty Specialty Markets Pricing At AIG, we are reimagining the way we help customers to manage risk. Join us as a Actuary & Director - Casualty Specialty Markets Pricing to take on key responsibilities within a world-class actuarial function. Make your mark in the Casualty Specialty Markets Actuarial Team Our Casualty Specialty Markets Actuaries are on the front lines, quantifying risk, pricing insurance and providing key analyses for AIG’s stakeholders.  We collaborate with multiple functions, including Finance, Claims, Operations, Marketing and Underwriting.  As an AIG actuary, you will be challenged and encouraged to reach your greatest potential to help improve how we predict, manage and mitigate risk. How you will create an impact We are seeking an actuarial professional with industry expertise to lead the Casualty Specialty Markets pricing team.  Casualty Specialty Markets is a $500M portfolio consisting...

At AIG, we are reimagining the way we help customers manage risk. Join us as Vice President, Claims Application Technical Lead within Global Claims Technology to play a key role in advancing our Claims transformation agenda and strengthening the connection between business strategy and technology execution. Make your make in Claims Technology At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our colleagues with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. AIG’s Information Technology functions include enterprise architecture, software and systems engineering, cybersecurity, and technology risk and compliance. About the role This is a senior technology...

At AIG, we are reimagining the way we help customers manage risk. Join us as a Claims Functional & Technical Lead within Global Claims Technology to play a pivotal role in advancing our Claims Transformation agenda . Make your make in Claims Technology At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our colleagues with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. AIG’s Information Technology functions include enterprise architecture, software and systems engineering, cybersecurity, and technology risk and compliance. About the role This role will serve as a User Experience and Data Visualization specialist, acting as the critical bridge between...

This is an opportunity to join Ascot Group - one of the world’s preeminent specialty risk underwriting organizations. Designed as a modern-era company operating through an ecosystem of interconnected global operating platforms, we are bound by a common mission and purpose: One Ascot. Our greatest strength is a talented team who flourish in a collaborative, inclusive, and entrepreneurial culture, steeped in underwriting excellence, integrity, and a passion to find a better way, The Ascot Way. The Ascot Way guides our people and our organization. Our underwriting platforms collaborate to find creative ways to deploy our capital in a true cross-product and cross-platform approach. These platforms work as one, deploying our capital creatively through our unique Fusion Model: Client Centric, Risk Centric, Technology Centric. Built to be resilient, Ascot maximizes client financial security while delivering bespoke products and world class service — both pre- and post-claims. Ascot...

At Coaction, we’re a unique mix of leaders, achievers, thinkers, and team players with a high-performance mindset and a diverse skillset. We bring our industry expertise together to continually push the boundaries of what insurance can be for our clients. We are seeking a hands-on Data Engineering leader to modernize our enterprise data platform and accelerate migration from legacy datamarts to a scalable AWS-based analytics ecosystem. This role will lead CI/CD enablement for data pipelines, implement DataOps best practices, and ensure reliable, high-quality, governed data delivery across underwriting, claims, actuarial, finance, and operations domains. The ideal candidate combines deep technical expertise in cloud data engineering with strong operational discipline, enabling fast, safe releases while improving reliability, scalability, and auditability. Key Responsibilities Data Platform Modernization (Legacy → AWS/Redshift) • Lead migration of legacy datamarts and...

Crum & Forster Company Overview Crum & Forster (C&F) , with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A+" (Superior) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry. Our most valuable asset is our people: more than 2500 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards for four years running, including the 2025-2026 Great Place to Work® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion. C&F is part of Fairfax Financial Holdings, a global, billion dollar organization.  For more information...

Principal Software Engineer - IE06GE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              The Principal Software Engineer is a senior individual contributor responsible for setting technical direction and delivering complex, high‑impact software solutions within Personal Insurance. The role requires hands‑on technical leadership, architectural ownership, and innovation, ensuring solutions are designed with quality, scalability, reliability, and security from the outset. This position partners closely with Product, Architecture, Reliability Engineering/Operations, DevSecOps, and Quality Engineering to deliver measurable business value through disciplined engineering practices and technical excellence. Key Responsibilities...

POSITION OVERVIEW The Operations Analyst supports the Optimization & Transformation team by conducting operational analyses, documenting processes, gathering requirements, and assisting with improvement initiatives across SPG’s portfolio companies. Working closely with Senior Operations Consultants and cross-functional teams, this role analyzes business processes, identifies inefficiencies, and supports the implementation of optimization projects. This role provides broad exposure to operations across Underwriting, Sales, Claims, and business operations—offering a comprehensive understanding of end-to-end insurance workflows. You’ll gain hands-on experience with process mapping, data analysis, project coordination, and stakeholder engagement while contributing to meaningful transformation initiatives. KEY RESPONSIBILITIES Process Documentation & Analysis Document current-state business processes through interviews, observation, and data collection Create...

Crum & Forster Company Overview Crum & Forster (C&F) , with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A+" (Superior) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.   Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the 2025 Great Place to Work ® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.   C&F is part of Fairfax Financial Holdings, a global, billion dollar organization.  For more information about Crum & Forster,...

Reporting directly to the Medical Management Supervisor, the Workers' Compensation (WC) Case Manager supports the WC Department by following the best practices associated with managing of the injured worker effectively and efficiently. The position requires the nurse to work and communicate with other members of the Medical Management team in addition to the WC Claims team, WC Claims Supervisors, and other team members. The WC Team Lead also interacts with the associated injured parties or their legal representatives, medical providers, and other departments within NJM, as needed. The official NJM job title is Medical Management Coordinator. Essential Duties and Responsibilities: Demonstrate knowledge, skills, and competency in the application of case management standards of practice. Develop and provide ongoing support of the rehabilitation plan through comprehensive assessment, planning, implementation, and overall evaluation of individual claimant needs.  Facilitate...

At Coaction, we’re a unique mix of leaders, achievers, thinkers, and team players with a high-performance mindset and a diverse skillset. We bring our industry expertise together to continually push the boundaries of what insurance can be for our clients. As Product Counsel, you will support Coaction’s underwriting teams by drafting and developing products across all verticals including Public D&O, Private/NFP D&O, Financial Institutions, Property, and other Coaction verticals. You will work closely with underwriting leaders on coverage, policy language, related regulatory issues, and product innovation.  You will attend meetings with brokers/producers and engage in thought leadership in connection with such products.  You will also participate in creating and executing underwriting guidelines. Responsibilities: Assist in the product development process by working with underwriting, claims, and coverage teams to develop and draft new products, as well as...

At Coaction, we’re a unique mix of leaders, achievers, thinkers, and team players with a high-performance mindset and a diverse skillset. We bring our industry expertise together to continually push the boundaries of what insurance can be for our clients. The successful candidate will be part of a team that works closely with the Vice President - Reinsurance Operations to ensure that reinsurance contracts are properly administered and accounted for on an “end-to-end” basis. The AVP - Reinsurance Operations is a supervisory and leadership position that manages the staff responsible for providing notice to reinsurers, updating monthly, quarterly, and annual reinsurance financial schedules. Additional responsibilities include identifying process and internal control improvements, maintaining documentation in accordance with the Company’s policies and procedures, and assisting with miscellaneous related ad hoc projects. In addition, the position coordinates the annual...

Overview Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett’s Berkshire Hathaway group – one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be a leading small business insurance provider nationwide.   Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company’s success is grounded in our core values:  accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path!...

The Solution Owner II supports the Personal Lines function/portfolio within the Strategic Alignment & Execution (SA&E) department. A successful candidate for this position will work collaboratively with business stakeholders, SO team members, and delivery teams to analyze and provide solutions to business goals. In this role, the SO will support alignment of strategy with business processes and initiatives, design of the product or solution to achieve strategic outcomes to achieve business outcomes by collaborating with delivery teams. ESSENTIAL DUTIES & RESPONSIBILITIES: Responsible for assessing business problems, consulting industry best practices, and offering creative solutions. Responsible for engaging stakeholders to understand the strategy, actions, initiatives and expected business outcomes and seek guidance regarding product features from SMEs, Business Process Leaders, Compliance, Legal, and other stakeholders. Ability to align solution features...

Crum & Forster Company Overview Crum & Forster (C&F) , with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A+" (Superior) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry. Our most valuable asset is our people: more than 2500 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards for four years running, including the 2025-2026 Great Place to Work® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion. C&F is part of Fairfax Financial Holdings, a global, billion dollar organization.  For more information...