391 participant services representative jobs found

Title: Participant Services Representative Department: Associated Administrators FLSA: Non-exempt Hours per week: 40 Position Summary The Participant Services Representative provides customer service to participants, beneficiaries, union locals, and providers regarding eligibility, benefits, and claims status. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role." Key Duties and Responsibilities Maintains current knowledge of assigned Plan(s) and effectively applies knowledge in all job functions. Provides written, verbal, or face-to-face customer service by responding to and documenting telephone and written inquiries in accordance with various Plan(s) benefits. Updates files, including documenting system notes of conversations or action taken. Performs tasks associated with the administration of retirement and health and welfare benefits such as; Processing...

Title: Participant Services Representative Department: Associated Administrators FLSA: Non-exempt Hours per week: 40 Position Summary The Participant Services Representative provides customer service to participants, beneficiaries, union locals, and providers regarding eligibility, benefits, and claims status. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role." Key Duties and Responsibilities Maintains current knowledge of assigned Plan(s) and effectively applies knowledge in all job functions. Provides written, verbal, or face-to-face customer service by responding to and documenting telephone and written inquiries in accordance with various Plan(s) benefits. Updates files, including documenting system notes of conversations or action taken. Performs tasks associated with the administration of retirement and health and welfare benefits such as; Processing...

Title: Participant Services Representative Department: Associated Administrators FLSA: Non-exempt Hours per week: 40 Position Summary The Participant Services Representative provides customer service to participants, beneficiaries, union locals, and providers regarding eligibility, benefits, and claims status. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role." Key Duties and Responsibilities Maintains current knowledge of assigned Plan(s) and effectively applies knowledge in all job functions. Provides written, verbal, or face-to-face customer service by responding to and documenting telephone and written inquiries in accordance with various Plan(s) benefits. Updates files, including documenting system notes of conversations or action taken. Performs tasks associated with the administration of retirement and health and welfare benefits such as; Processing...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

Job Description: Pacific Life is investing in bright, agile and diverse talent to contribute to our mission of innovating our business and creating superior customer experience. We’re actively seeking a talented AVP Enterprise Data Governance to join our Corporate Technology team in Charlotte, NC. As an AVP Enterprise Data Governance, you will set the direction and vision and lead the execution of our enterprise Data Governance capability. You will establish and lead the implementation and on-going operations of the enterprise-wide PL Data Governance function. You will lead a team of data governance and data quality team members to deliver on the data governance priorities. You manage broader business engagement in the data governance function establishing key business roles and operating model to address all facets of data governance. You will be a partner in establishing and stewarding the data literacy of the PL organization. How you will translate the CDO’s...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.  We’re actively seeking a talented and experienced Senior Training Partner to join our Workforce Benefits Division (WBD) in Newport Beach, CA; Omaha NE or Chattanooga, TN. If hired in Chattanooga, TN, the work location is fully remote but is expected to transition to an in-office position in the future As a Senior Training Partner in our Training Department,...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

Location: Tennessee ( Knoxville or Nashville desired) Remote | Full-Time Pay: $99,000.00 to $138,000.00 Ranked #8 Top Workplace  – Midsize Employer, MN About the Role: As a Business Development Representative in Tennessee, you will be part of a multi-functional team underwriting and managing both new and existing relationships with independent agents and brokers to produce new account opportunities for the organization focusing on workers' compensation policies. This is a new position because of SFM's growth in Tennessee. You will be responsible for attracting and underwriting middle market business, deploying effective account management while fostering strong working relationships with agency partners. You will direct much of your attention to growing SFM’s footprint in Tennessee but operate as the underwriter when working on renewals and new business. Developing and maintaining agency/broker relationships is key to achieving success along with meeting new business...

We’re thrilled that you are interested in joining us here at the Amynta Group! The Underwriter III (Senior Underwriter) is responsible for independently evaluating, selecting, pricing, and managing complex commercial risks within assigned programs and authority levels. This role serves as a technical resource to underwriting staff, supports portfolio performance objectives, and contributes to program profitability through disciplined underwriting, broker engagement, and risk analysis. The position also provides mentorship to junior underwriting staff and supports strategic underwriting initiatives. The Underwriter III (Senior Underwriter) is responsible for independently evaluating, selecting, pricing, and managing complex commercial risks within assigned programs and authority levels. This role serves as a technical resource to underwriting staff, supports portfolio performance objectives, and contributes to program profitability through disciplined underwriting, broker...

Job Description: Pacific Life is investing in bright, agile and diverse talent to contribute to our mission of innovating our business and creating a superior customer experience. We are actively seeking a talented Senior Application Developer for the Quadient Inspire platform to join our Correspondence technology team in the Consumer Markets Division.  This role can be on-site in Newport Beach, Omaha NE, hybrid or 100% remote. How you will make an impact: Provides consultative expertise to formulate and define system scope and objectives through research and fact-finding to design, develop, and modify complex computer programs that automate specific business process.  May be responsible for supporting and maintaining a critical system.  Consults with clients to analyze and understand functions to be automated, client needs, objectives, desired features, and input and output requirements.  Frequently interacts with clients to trouble-shoot and clarify...

Job Description: ** Candidate's note: We are looking for candidates who are located in Boise, Idaho area. We're looking for a Regional Marketing Specialist (RMS) to join our West Regional team. As a RMS you will generate Penn Mutual life insurance sales through recruiting and sales solicitation of targeted life insurance financial professionals.   This field position is adept at positioning life insurance as the foundation of a financial plan, actively promoting the living as well as the death benefits of life insurance for the individual and business markets.   Considered a "second line field leader," this employee is a "master in their craft" as represented by their expertise in practice management to enable a financial professional to start, grow, or transition their practice depending on their experience in the business and their professional objective.   In addition, the RMS actively and selectively recruits to Penn Mutual's broker-dealer, Hornor, Townsend and...

The Customer Service Product Specialist is responsible for supporting the development and promotion of an assigned association by providing in-depth knowledge and expertise. This role involves collaborating with cross-functional teams, member escalations , conducting research, and overseeing complex matters through to resolution. The Customer Service Product Specialist will also engage with customers to gather feedback and ensure service and product offering meets member needs. The position involves cross‑functional collaboration, ownership of escalations, in‑depth research, and oversight of complex issues through resolution. The Customer Service Product Specialist engages directly with members to provide clarity, gather feedback, identify trends, and ensure service and product offerings align with evolving member needs. This role is designed for individuals who excel in white‑glove service delivery and thrive in navigating nuanced situations not appropriate for a...

The Account Manager is responsible for interacting with customers on an executive level and acting as an extension of the client; understanding and communicating agreed upon expectations to field offices and increasing the market share of business by providing service that meets and exceeds customer expectations, stewardship reporting, commitment to customer goals, and introducing/selling/implementing additional services. This is a remote position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Provide consultative customer services for one or more new or established accounts Introduce new services independently or with assistance as needed Handle local or regional accounts Manage accounts with revenue in one region and a minimum revenue amount of $1m per account with a combined revenue for all accounts of over $3m. Revenue growth with existing accounts Accounts Receivable - Responsible for all aspects of collections in conjunction with the respective operations...

ABOUT HUB: In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the worlds' largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of -a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community. THE OPPORTUNITY: The Employee Benefits Account Representative works collaboratively with the Producer and Account Team managing a book of business. Coordinates and provides day-to-day service for employee benefits clients by maintaining client relationships, supporting client retention, maintaining strong carrier relationships and understanding client needs. Serves as day-to-day contact and...

Description   This role is primarily remote in the state of California except for required appearances.   At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Associate Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you’ll represent Liberty Mutual and our policyholders in moderately complex civil litigation matters involving claims for monetary damages or compensation for personal injuries or property damage of moderate value.   Liberty Mutual Insurance...

Description This role is primarily remote in the state of New York except for required appearances.   At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you’ll represent Liberty Mutual and our policyholders in moderately complex civil litigation matters involving claims for monetary damages or compensation for personal injuries or property damage of moderate value.   Liberty Mutual is seeking a skilled...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Join America’s most trusted brand with over 100 years of service. Why Choose AAA The Auto Club Group (ACG) ACG offers excellent and comprehensive benefits packages: Medical, dental and vision benefits 401k Match Paid parental leave and adoption assistance Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays Paid volunteer day annually Tuition assistance program, professional certification reimbursement program and other professional development opportunities AAA Membership Discounts, perks, and rewards and much more A DAY IN THE LIFE of a Field Insurance Service Representative The Auto Club Group is seeking a Field Insurance Service Representative who will provide a high level of support to the Insurance Agency and members...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG) · Established brand that has been around for over 100 years. Our members know and trust us! · Branch Offices house travel, membership, insurance sales and support employees · You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members. Excellent Opportunities to Build a Career Path: The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as: · Other Branch positions – Field Insurance Sales Agent, Travel Agent or · Other Departments such as: · Call Centers (ERS, Sales and...

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The primary focus of this role is to develop relationships with licensed health insurance brokers and agencies in order to sell Nationwide's Benefit's health insurance products for groups of 2-50. Even though we are a Fortune 100 Company, our team of 10 make our office seem much more tight-knit. Essential Duties And Responsibilities: Following is a summary of the essential functions for this job: Target and build relationships with licensed health insurances agents/brokers via phone, email,...

Job Description: Pacific Life is investing in bright, agile and diverse talent to contribute to our mission of innovating our business and creating a superior customer experience. We are actively seeking a talented Senior Application Developer for the Quadient Inspire platform to join our Correspondence technology team in the Consumer Markets Division.  This role can be on-site in Newport Beach, Omaha NE, hybrid or 100% remote. How you will make an impact: Provides consultative expertise to formulate and define system scope and objectives through research and fact-finding to design, develop, and modify complex computer programs that automate specific business process.  May be responsible for supporting and maintaining a critical system.  Consults with clients to analyze and understand functions to be automated, client needs, objectives, desired features, and input and output requirements.  Frequently interacts with clients to trouble-shoot and clarify...