03/04/2026
Position Summary The CRM Business Analyst – Finance Operations plays a pivotal role in driving predictable, scalable revenue growth by optimizing the entire customer lifecycle—from lead generation through retention. This role will serve as a critical functional partner to Sales, Client Services, Marketing, and Product development teams by enhancing operational efficiency, maintaining CRM excellence and hygiene, and delivering data driven insights that empower smarter business and operational decision making. This role blends analytical rigor, process optimization and systems management. This role focuses on deeply understanding business processes, translating requirements into well-defined user stories, supporting quality assurance testing, and ensuring product enhancements achieve measurable business value. The ideal candidate is curious, collaborative, analytical, and passionate about improving user experiences. They understand how to uncover business needs, document...
Zenith American Solutions
Tampa, FL, USA
Full Time
