36 senior complex claims director jobs found

You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  This director-level role operates under general direction with broad authority to lead the oversight of complex, high-exposure commercial Workers’ Compensation claims managed by Third-Party Administrators (TPAs), while also managing and developing a team of claim professionals. The role combines technical claim leadership with people leadership, ensuring both strong claim outcomes and sustained team performance. The Director is responsible for setting direction and expectations for claim strategy, reserving discipline, and resolution planning, ensuring alignment with company protocols, regulatory requirements, and best practices. This includes coaching and developing team members,...

Job Description TITLE: Operations Team Leader DEPARTMENT: EIMC REPORTS TO: Senior Vice President of Engle Martin and Managing Director of EIMC STATUS: Regular, full-time; exempt           SUMMARY OF JOB PURPOSE   EIMC, an Engle Martin company, is an independent marine consulting services company providing supply chain loss control and claims investigation expertise to insurers, brokers, 3PLs and industrial partners. The Operations Team Leader will provides leadership and direct supervision to a team of Operations Specialists who support claims and risk management team scheduling, resource allocation, client communications, document production, database administration, vendor management, and sales activities. PRIMARY JOB RESPONSIBILITIES Provides direct supervision of designated direct reports and performs functions such as but not limited to, the selection, onboarding, training, and development of the Operations team. Learns, leverages, and develops team member...

Associate Director / Super Yacht Practice Associate Director / Senior Broker – The Broker serves as the primary liaison between insurers and clients. This person is responsible for managing large client relationships, deploying placement expertise, actively working on production and contributing to achieving the Marine North America revenue growth targets.   The individual will support the Marine North America team by managing a more complex book of yacht business.  Will assist the practice in hitting its new revenue targets through development of the pipeline and participating in new business development presentations.   The individual will also be responsible for client-related documentation including but not limited to policies, endorsements, quote comparisons and required compliance forms.  The individual will also be responsible for managing claims within their book of business. All functions should be performed collaboratively with the greater team.       Performance...

About the Role We are seeking an experienced insurance attorney to serve as trusted legal advisor to the business on insurance product innovation, design, coverage, product research, and specialty insurance matters across Fortegra’s admitted, surplus lines, and warranty/service contract businesses. This role will partner closely with Underwriting, Product, Regulatory, Reinsurance, Operations and business leadership to advise on complex risk issues, craft and interpret policy and contract language, assess claim and coverage positions, and support the development, distribution and administration of insurance and warranty products. This is a hands-on insurance and warranty product development and legal construct-focused role for an attorney who understands how insurance products work in practice — from policy language, exclusions, and coverage determinations to state insurance considerations, product structures, claims disputes, and specialty program operations. The ideal...

RT Specialty, a division of Ryan Specialty, is a leading wholesale distributor of specialty insurance products and services. Our experienced brokers are specialized in property, casualty, professional lines, transportation and workers’ compensation, providing creative solutions to retail brokerage firms. We define ourselves through our superior execution on behalf of our clients, which has established us as a leader in the industry. Position Summary We are seeking an experienced Senior Inside Broker to join one of the fastest‑growing commercial property wholesale teams in the industry. This role supports a high‑volume, high‑complexity book of business exceeding $100M in premium, with significant year‑over‑year growth. This is a true execution-focused inside brokerage role—you will step into an established flow of new business and complex renewals, leveraging deep market knowledge, strong carrier relationships, and advanced negotiation skills to deliver best‑in‑class coverage...

Job Description: Title: Account Manager - Commercial Lines   Work Mode:   Hybrid 1day/ Remote   | Location/Supporting:   Ocala, FL   | Book Focus:   General, Construction, Contractors   Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace.   Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours.   To view our branch locations, please visit: ioausa.com/locations     About the Role :  M a nage an assigned   book of business , ensuring account retention and supporting new business. Coordinate...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description As a Field SIU Investigation Property/Casualty you will be responsible for investigating and analyzing complex, multi-discipline coverage and claims that have been referred to the special investigation unit (SIU) for potential fraud. This role typically handles a combination of complex attorney represented and unrepresented claims and moderate to complex losses, in which suspicious activity has been identified. The individual performs a thorough investigation including; (1) conducting background searches, scene investigations, and clinic inspections; (2) taking recorded statements; (3) reviewing and...

Job Description: Title: Account Manager - Commercial Lines   Fully Remote:   candidates in Eastern or Central Time Zones Supporting:   Shared Services – provides temporary service support to IOA account teams and producers, focusing on account management and service during transition and growth periods.   Book Focus:   Construction, Contractors, Property | Requirement: active P&C license   Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace.   Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours.   To view our...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity Help members protect what matters most while building a rewarding career in insurance sales. As a Life Solutions Specialist, you'll play a critical role in helping members achieve financial security by identifying life insurance needs, delivering personalized recommendations, and guiding members toward solutions that align...

Location: Hybrid (Florida) or Remote (Florida- if not within 50 miles of an Acrisure office) About Acrisure:    A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing   cutting-edge   technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more .       In the last twelve years, Acrisure has grown in revenue from $38 million to almost   $5 billion   and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.   Job Summary: Acrisure is seeking a bilingual (English/Spanish) Senior Account Manager to join our growing Commercial Lines teams...

The Senior Claims Adjuster, TPA Oversight will provide technical expertise and handle a wide variety of severity/complex claims as well as coverage litigation within Commercial Auto, Cargo, and Crane & Rigging lines of business. Additionally, they will complement the existing Specialty Claims team that supports the Underwriting unit and will provide oversight of third parties and delegated authority referrals. Minimum Qualifications: A Bachelor’s degree or the equivalent education and/or experience. 5-10 years of relevant and progressive experience handling Commercial Auto  and General Liability claims. Adjuster licenses, as mandated by specific states, are required. Primary Job Functions: Handle claims originating out of the Specialty Claims unit and provide technical oversight of Third Party Administrators (TPAs). Direct oversight of commercial auto and specialty transport claims and coverage disputes. Provide coverage, liability, and damages...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG) / AAA Car Care:   At AAA Car Care, we are your preferred automotive experts, providing customers with friendly, knowledgeable advice and technical expertise. With 47 stores and counting, we are one of the largest chains of AAA club-owned repair facilities in the USA. In our clean and conveniently located facilities, we offer a full range of automotive repair and maintenance services to AAA members and non-members.  Every AAA Car Care facility is staffed with ASE-certified technicians who ensure that every car is treated with the utmost care. With the majority of our shops being air conditioned, it sets us apart from our competitors.  Now you know about us, but who are you? You are likely someone who...

Job Description: Title: Key Accounts Program Manager – Commercial Lines   Work Mode:  Remote, Florida Residents Only  | Location/Supporting:  Longwood, FL  | Book Focus:  Key Accounts, Large/Complex Commercial Risks    Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations    About the Role:  The Key Accounts Program Manager (PM) is responsible for overseeing underwriting, service, and strategic management of complex commercial insurance...

FCCI Insurance Group is a trusted provider of comprehensive property & casualty coverage in 20 states. We are a successful and growing organization built on the strength of our guiding principles. Doing the right thing and putting people first is the foundation for how we do business. FCCI has a reputation for excellence in products, services and employees – and it’s a great place to work! The Surety Claim Specialist will independently conduct due diligence, evaluate exposure, and represent Surety's interests with adverse parties and proactively respond to the most complex demands against contract and commercial surety bonds.   Key responsibilities include: Investigates the most complex claims including initial investigation, analysis, settlement, and when applicable, denial of a claim submission from a multi-state jurisdiction within authority limits, time standards and company best practices. Actively solicits facts from all stakeholders, analyze bond forms and...

Job Description: Title:   Key Accounts   Program   Manager   – Commercial Lines   Work Mode:   Hybrid, 1-2 Days In-Office   | Location/Supporting:   Longwood, FL   | Book Focus:   Key Accounts, Large/Complex Commercial Risks     Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace.   Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours.   To view our branch locations, please visit: ioausa.com/locations     About the Role :   The   Key Accounts Program Manager (PM)   is responsible for...

Headquartered in the Central Florida city of Lakeland, Summit employs over 700 office and field associates at its main location and regional offices in Baton Rouge, Louisiana, and Gainesville, Georgia. As the people who know workers’ comp, we strive to provide an atmosphere of constant growth and development for our employees.   Summit provides workers’ compensation programs and services to thousands of employers throughout the Southeast.   Summit is a member of Great American Insurance Group, a company that focuses on building relationships and linking people to various career paths. Whether it’s underwriting, claims, accounting, IT, legal, or customer service, Great American Insurance Group combines a small-company entrepreneurial atmosphere with big- company expertise. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where...

ABOUT HUB INTERNATIONAL:   HUB International Limited (“HUB”) is one of the largest global insurance and employee benefits brokers,   providing   a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over   21,000 employees   in 600+ offices throughout North America, HUB has   grown substantially, in   part due to our industry   leading   success in Mergers and Acquisitions.   WHAT WE OFFER YOU:   At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and   organization . We offer:   Competitive salaries and benefits offerings   Medical/dental/vision insurance and voluntary insurance options   Health Savings Account funding   401k...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description Responsible for investigating and confirming the facts of loss for the most complex automobile accidents. Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority. Mentors and provides direction to junior employees. National General Insurance is hiring an Attorney‑Represented Bodily Injury Claims Adjuster to manage complex claims for Georgia and/or Florida. This position is well suited for a seasoned adjuster who thrives in a fast‑paced, decision‑driven environment and is motivated to deliver strong claim outcomes while elevating overall team...

You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  CNA seeks to offer a comprehensive and competitive benefits package to our employees that helps them — and their family members — achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA’s benefits, check out our Candidate Guide . This individual contributor position works under moderate direction, and within defined authority limits, to manage commercial claims with moderate to high complexity and exposure for a specific line of business. Responsibilities include investigating and resolving claims according to company protocols, quality and customer service standards. Position requires regular communication with customers and insureds...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We offer a flexible work environment that requires an individual to be in the office 3 days per week, after completing 3 months in office. This position will be based in our Tampa, FL locations only . Relocation assistance is not available for this position. Start Date : July 20th Hours : Monday – Friday (10:00am –...