InsurancePond.com
  • Home
  • Post a Job
  • Resume Search
  • Job Seeker Products
  • Search Employers
  • Popular Job Searches
    • Remote
    • Hybrid
    • Internship
    • Trainee
    • Leadership Development
    • Underwriting
    • Workers' Compensation
    • I.T.
    • Risk Management
  • Blog
  • Sign in
  • Sign up
  • Home
  • Post a Job
  • Resume Search
  • Job Seeker Products
  • Search Employers
  • Popular Job Searches
    • Remote
    • Hybrid
    • Internship
    • Trainee
    • Leadership Development
    • Underwriting
    • Workers' Compensation
    • I.T.
    • Risk Management
  • Blog

Email me jobs like this

Email me jobs like this
Refine Search
Refine by City
Boston 18 Quincy 3 Wellesley 2 Dedham 1 West Bridgewater 1
Full Time senior complex claims director Massachusetts

27 senior complex claims director jobs found

Coverys
03/13/2026  
Claim Consultant
The Senior Claim Consultant provides complete claim loss services for policyholders.  Investigates, evaluates, and disposes of MPL and General Liability claims with varying degrees of complexity and severity.  Essential Duties & Responsibilities Interview insureds, claimants, witnesses, and other appropriate parties to obtain information used to assess liability exposure.  Document file regarding results of investigation and negotiations.  Prepare reports to file on established diary dates and other specific reports as needed to ensure timely file documentation and plan of action. Secure records for investigation and evaluation of cases. Determine and implement negotiation strategy and negotiates settlements within authority level. Adjust reserves within level of authority and make reserve recommendations to Manager/Director for amounts over position authority level. Evaluate cases for appropriate disposition and seek authority for settlement from...
Coverys MA, USA Full Time
Sun Life
04/08/2026  
Associate Director, Client Experience
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.   Job Description: In order to support our ambitious growth goals, this position will be responsible for leading, developing, and driving key components of our Experience strategy for Health and Risk Solutions. This includes leveraging our external and internal listening capabilities as well as a variety of client...
Sun Life Wellesley, MA, USA Full Time
Liberty Mutual
04/06/2026  
Business Lead - Reinsurance Tech Modernization
Description May require hybrid work model if located near one of the listed locations:  Boston, MA Portsmouth, NH Plano, TX Columbus, OH Seattle, WA   The Reinsurance Operations Team provides accurate and insightful financial, analytical and claims information. We support the internal and external core reinsurance programs by providing a foundation to establish and enhance strategic product offerings through traditional and alternative reinsurance solutions for our global customers. Additionally, the Reinsurance Team safeguards company assets through proactive identification and management of reinsurance recoverables, the second largest Liberty Mutual asset. This work is done in pockets of the organization globally, but most of it sits with Reinsurance Operations.   The Business Lead serves as the representative of the business on reinsurance related technology initiatives, including a new large complex multi-faceted, multi-year strategic...
Liberty Mutual Boston, MA, USA Full Time
Liberty Mutual
04/02/2026  
Senior Content Designer
Description Advance your career at Liberty Mutual Insurance — A Fortune 100 Company     Senior Content Designer- USRM Service and Claims   *This position will have hybrid in-office requirements if you are located within 50 miles of Portsmouth, NH, Boston, MA, Seattle, WA, Columbus, OH, or Plano, TX*       Join the USRM User Experience organization at Liberty Mutual!     At Liberty Mutual, we believe progress happens when people feel secure. Our purpose is to help people embrace today and confidently pursue tomorrow, and design plays a vital role in making that possible.    Our Experience Design (UX) organization is on a mission to inspire confidence and trust in all the people who touch our brand, crafting experiences that reflect our purpose in every interaction. We strive to provide the best digital quoting, customer service, and claims experiences in the industry — delivering innovative, intuitive solutions that empower customers, agents, and...
Liberty Mutual Boston, MA, USA Full Time
Liberty Mutual
04/01/2026  
VP/Director, Portfolio Strategy and Management - Liberty Mutual Investments
Description **This position is r ange posting from VP to Director. Level of position offered will be based on skills and experience at manger discretion and may have in-office requirements depending on candidate location. **   The Company   Come build on our integrated platform with industry-leading talent, world-class partners, and freedom to innovate.   Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty). With deep expertise in fixed income, equity, and alternative strategies, LMI invests more than $100B of long-term capital globally, and has a team of nearly 300 investment, finance, and operations professionals located in Boston, MA, and New York, NY. LMI has a clear purpose: drive economic growth, build enduring businesses side-by-side with our partners, and generate superior risk-adjusted returns that secure Liberty’s promises.   LMI offers the best of both worlds — the...
Liberty Mutual Boston, MA, USA Full Time
American Family Insurance
03/30/2026  
Senior User Experience Designer (Hybrid)
You will lead team members to analyze several sources of information and apply user-centered design principles to bring to life engaging and highly usable experiences. You will collaborate with others to design and communicate an end solution that is on brand, visually impactful and meets both user and our needs. You will report to the Director, Channel Operations. #LI-Hybrid Role not eligible for sponsorship. Position Compensation Range: $99,000.00 - $167,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities •Acquire necessary information (analytics, qualitative feedback) from important partners to ensure designs are considerate of growth and user impact. •Lead sketching sessions and other brainstorming activities with team members to capture ideas and broad solution alternatives. •Collaborate with others to define...
American Family Insurance Boston, MA, USA Full Time
Liberty Mutual
03/27/2026  
Principal Experience Designer
Description Advance your career at Liberty Mutual Insurance- A Fortune 100 Company.   About the Business: Global Risk Solutions (GRS):   Global Risk Solutions (GRS), the commercial insurance arm of Liberty Mutual, focuses on protecting the world's enterprises — helping companies navigate the risks that come with operating at scale, across industries, and around the globe, giving them the confidence to operate boldly. At the core of our business are our Underwriters — the experts responsible for evaluating risk and determining the right coverage for the businesses we serve. We are seeking a Principal Experience Designer to lead the vision and design delivery for the internal experiences that Underwriters and their cross-functional colleagues rely on every day to do their best work.   As a Senior member of our GRS Experience Design Domain, the Principal Experience Designer will collaborate closely with product teams across...
Liberty Mutual Boston, MA, USA Full Time
American Family Insurance
03/26/2026  
Large Loss Property Field Claims Adjuster (Massachusetts/Connecticut/Rhode Island)
Job Description Summary Lead level role that investigates and maintains highly complex property claims. Determine liability, secure information, reviews coverages, arrange appraisals, and settles claims. Demonstrate experience to perform all areas of claim adjustment activities with the highest degree of competency and independence. You will work in the field and handle complex homeowner property field claims. You will preferably be located in Massachusetts but also open to candidates in Connecticut or Rhode Island. A fleet vehicle is provided with the position. You will report to a Large Loss Senior Manager. In this primarily field-based role, you will spend your time working in the field, directly interacting with customers. On occasion, you may be asked to travel to an office location for in person engagement activities such as team meetings, trainings, and culture events. Position Compensation Range: $88,000.00 - $145,000.00 Pay Rate Type: Salary Compensation may...
American Family Insurance Boston, MA, USA Full Time
Arbella Insurance
03/25/2026  
Head of Application Development
This position reports to the VP & CIO and leads the software engineering, software architecture, and application development efforts across all of Arbella’s business areas. The Head of Application Development is a senior level IT role and part of the senior leadership team. This role provides leadership, vision and direction for the Application Development organization. This position is responsible for recruiting, developing, and retaining talent, as well as ensuring the Application Development staff has the skills and capabilities to meet business needs. This leader oversees the implementation of large, strategic software engineering initiatives, ongoing maintenance, and enhancement of existing applications, and is responsible for championing best practices and ensuring initiatives achieve business outcomes. The Head of Application Development serves as a strategic leader and trusted advisor to business units across the company exhibiting a strength in building collaborative,...
Arbella Insurance Quincy, MA, USA Full Time
Sun Life
03/22/2026  
Senior Client Relationship Executive
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.   Job Description: What you will do: The Senior Client Relationship Executive (SCRE) is responsible for the overall relationship and financial management of our most complex clients including, but not limited to: Large clients or blocks of clients with complex benefit plans and administration requirements Clients...
Sun Life Wellesley, MA, USA Full Time
Allstate
03/18/2026  
Property Field Adjuster
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description Responsible for investigating and confirming the facts of loss for the most complex Homeowner's Claims. Determines coverage, damages and otherwise adjusts and negotiates claims within limit of authority. Responsible for creating a comprehensive estimate of damages for the most complex first party homeowner claims leading to the proper disposition. This role is utilized as peer mentor and may assign direction to more junior employees, having mastered our processes and obtained technical expertise. We are seeking an experienced Property Field Adjuster to join our Massachusetts Claims team! This...
Allstate MA, USA Full Time
Liberty Mutual
03/16/2026  
Product Owner, Investment Risk Management - Liberty Mutual Investments
Description The Company  Come build on our integrated platform with industry-leading talent, world-class partners, and freedom to innovate.   Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty). With deep expertise in fixed income, equity, and alternative strategies, LMI invests more than $100B of long-term capital globally, and has a team of nearly 300 investment, finance, and operations professionals located in Boston, MA, and New York, NY. LMI has a clear purpose: drive economic growth, build enduring businesses side-by-side with our partners, and generate superior risk-adjusted returns that secure Liberty’s promises.   LMI offers the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single client mandate. This gives us the freedom to focus on what we do...
Liberty Mutual Boston, MA, USA Full Time
Liberty Mutual
03/04/2026  
Senior Technical Claims Specialist, Construction Complex
Description Liberty Mutual has an immediate opening for an experienced claims professional to join our Complex Construction Claims Team within the Specialized Claims group.  This role handles high-exposure, complex and litigated Commercial Casualty claims $500,000 and up) involving construction-related Bodily Injury and specific -event Property Damage claims under Commercial General Liability (CGL) and Commercial Auto policies for our Construction Industry Accounts. The role does not handle Construction Defect claims. In this position, you will own claim strategy end-to-end - establishing coverage and liability positions, setting and adjusting reserves, directing investigation and expert resources, managing litigation and outside counsel, and driving timely resolution.  You will be expected to operate with strong technical judgment, influence, and collaboration across Legal, Underwriting, and other internal partners, and may serve as a technical...
Liberty Mutual Boston, MA, USA Full Time
Liberty Mutual
02/20/2026  
Senior Analyst, AI Enablement Strategy - Liberty Mutual Investments
Description The Company Come build on our integrated platform with industry-leading talent, world-class partners, and freedom to innovate.   Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty). With deep expertise in fixed income, equity, and alternative strategies, LMI invests more than $100B of long-term capital globally, and has a team of nearly 300 investment, finance, and operations professionals located in Boston, MA, and New York, NY. LMI has a clear purpose: drive economic growth, build enduring businesses side-by-side with our partners, and generate superior risk-adjusted returns that secure Liberty’s promises.   LMI offers the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single client mandate. This gives us the freedom to focus on what we do...
Liberty Mutual Boston, MA, USA Full Time
Cross Insurance
02/03/2026  
Senior Claim Representative
The Cross Family of Agencies welcomes you. We need your talent and expertise. Job Title: Senior Claim Representative Summary The Senior Claim Representative is a high-impact leadership role responsible for the end-to-end strategic execution of the agency’s claims handling process. This position serves as a critical client advocate, providing technical oversight for large and complex P&C claims (Property, Liability, Workers’ Comp, Automobile, and Professional Lines). You will be part of a dedicated two-person claim team to ensure prompt, fair resolutions while acting as the primary technical liaison between clients, account managers, and insurance carriers to minimize total cost of risk. Essential Duties and Responsibilities Strategic Advocacy & Settlement:  Coordinate the settlement process for complex claims, advocating for clients on coverage denials, Reservation of Rights letters, and high-exposure settlements. Operational Excellence:...
Cross Insurance Boston, MA, USA Full Time
Brown & Brown
01/22/2026  
Benefits Analyst
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Benefits Analyst to join our growing team! The primary focus of the Benefits Analyst is to partner with the Employee Benefits team to provide its clients with the highest possible level of service regarding all aspects of their group insurance coverages during the renewal process as well as ongoing throughout the plan year. Assists Team Lead in evaluating financial and utilization metrics for clients including but not limited to monthly financial reports, utilization metrics and benchmarks as well as assist with other ad hoc deliverables and analysis. How You Will Contribute: Ensures that all information required for the client’s renewal period is gathered in a timely and accurate manner for quoting purposes involving both renewal rates generated by the carrier and renewal rates using online...
Brown & Brown Dedham, MA, USA Full Time
Liberty Mutual
01/16/2026  
Director, Finance Carry Plan Administrator - Liberty Mutual Investments
Description The Company  Come build on our integrated platform with industry-leading talent, world-class partners, and freedom to innovate.   Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty). With deep expertise in fixed income, equity, and alternative strategies, LMI invests more than $100B of long-term capital globally, and has a team of nearly 300 investment, finance, and operations professionals located in Boston, MA, and New York, NY. LMI has a clear purpose: drive economic growth, build enduring businesses side-by-side with our partners, and generate superior risk-adjusted returns that secure Liberty’s promises.   LMI offers the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single client mandate. This gives us the freedom to focus on what we do...
Liberty Mutual Boston, MA, USA Full Time
Travelers
01/15/2026  
Outside Auto Appraiser
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...
Travelers West Bridgewater, MA, USA Full Time
Liberty Mutual
01/13/2026  
Vice President, Insurance Investment Solutions - Liberty Mutual Investments
Description The Company: Come build on our integrated platform with industry-leading talent, world-class partners, and freedom to innovate.   Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty). With deep expertise in fixed income, equity, and alternative strategies, LMI invests more than $100B of long-term capital globally, and has a team of nearly 300 investment, finance, and operations professionals located in Boston, MA, and New York, NY. LMI has a clear purpose: drive economic growth, build enduring businesses side-by-side with our partners, and generate superior risk-adjusted returns that secure Liberty’s promises.   LMI offers the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single client mandate. This gives us the freedom to focus on what we do...
Liberty Mutual Boston, MA, USA Full Time
WTW
01/06/2026  
Healthcare Financial/Actuarial Senior Associate
As a Healthcare Financial/Actuarial Senior Associate you will be a key member of the Financial Actuarial & Analytics (FAA) Community of Expertise. You will substantially contribute to a wide variety of complex analyses and projects involving the design, financing, and measurement and financial analysis of the full spectrum of employer health and group benefit programs including medical, dental, life, disability, voluntary benefits, etc. You will interface with vendors and client service teams, prepare and communicate complex analyses to clients, and ensure quality standards are met. You will have the opportunity to position yourself to lead financial project with small-to-midsized clients, and work on cutting edge projects alongside leaders in the industry. The Role With clear guidance and direction, play an active support role in multiple client teams developing financial analyses, outputs and client deliverables across a regional team. Develop working proficiency...
WTW Boston, MA, USA Full Time

 

  • Home
  • Contact
  • About Us
  • Terms & Conditions
  • OUR PROMISE TO GIVE BACK!
  • Employer
  • Post a Job
  • Search Resumes
  • Sign in
  • Advertise with Us!
  • Job Seeker
  • Find Jobs
  • Create Candidate Profile
  • Sign in
© 2026 Powered by InsurancePond.com                        Privacy Policy