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Full Time senior customer service representative North Carolina

27 senior customer service representative jobs found

AAA - Auto Club Group (ACG)
06/26/2026  
Branch Customer Service and Sales Rep - Durham, NC (RTP)
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG) Established brand that has been around for over 100 years.  Our members know and trust us! Branch Offices house travel, membership, insurance sales and support employees You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members. Excellent Opportunities to Build a Career Path: The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group.   Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as:  Other Branch positions – Field Insurance Sales Agent, Travel Agent or Other Departments such as: Call Centers (ERS, Sales and...
AAA - Auto Club Group (ACG) Durham, NC Full Time
AAA - Auto Club Group (ACG)
06/26/2026  
Branch Customer Service and Sales - Raleigh, NC (New Hope)
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG) Established brand that has been around for over 100 years. Our members know and trust us! Branch Offices house travel, membership, insurance sales and support employees You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members Excellent Opportunities to Build a Career Path: The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as: Other Branch positions – Field Insurance Sales Agent, Travel Agent or Other Departments such as: Call Centers (ERS, Sales...
AAA - Auto Club Group (ACG) New Hope, NC Full Time
Utica National Insurance Group
06/23/2026  
Litigation Specialist - Auto Bodily Injury (Northeast venues)
The Company    At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, our Home Office is based in Central New York, with Regional Office locations in NYC, Dallas and Charlotte. What you will do You'll be responsible for investigating, evaluating, negotiating, and resolving litigated auto bodily injury claims in a fair and timely manner within Northeastern venues.  With skills in detail orientation and analysis, you will interpret coverage and prepare detailed coverage letters as well as handle risk transfer.  Through frequent contact with defense counsel, you will use decision making skills to guide, review, and authorize work on litigated cases. Consultation with...
Utica National Insurance Group NC Full Time
Utica National Insurance Group
06/23/2026  
Litigation Specialist - Commercial General Liability
The Company    At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, our Home Office is based in Central New York, with Regional Office locations in NYC, Dallas and Charlotte. What you will do You'll be responsible for investigating, evaluating, negotiating, and resolving litigated commercial general liability claims in primarily Northeastern venues. With skills in detail orientation and analysis, you will interpret coverage and prepare detailed coverage letters.  Through frequent contact with defense counsel, you will use decision making skills to guide, review, and authorize work on litigated cases. Consultation with supervisors on complex coverage and litigated matters...
Utica National Insurance Group NC Full Time
Pacific Life
06/17/2026  
User Access Management Analyst
Job Description: Pacific Life is investing in bright, agile and diverse new talent to contribute to our mission of innovating our business and creating a superior customer experience. We’re actively seeking a talented User Access Management (UAM) Analyst who will be responsible for day-to-day execution of user provisioning, deprovisioning, and access modification activities across enterprise platforms. In this role, you will be responsible for the security of our systems and data, assisting with controlling and supporting these resources to ensure the right people have access to the right resources at the right times.  You will also collaborate and coordinate with end users within all Pacific Life divisions and business lines, other technologists and support staff to ensure service level agreements are met while keeping compliance and conformance to standards as top of mind. Finally, you will work to improve and track the maturity of the UAM services by showcasing the...
Pacific Life Charlotte, NC Full Time
GM Financial
06/10/2026  
GMF Sr Credit Analyst I
Why GM Financial? GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses. At GM Financial, our team members define and shape our culture — an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive. Our Purpose:  We pioneer the innovations that move and connect people to what matters. This position will be posted until filled.  About the role: The Senior Credit Analyst is responsible for researching and analyzing credit risks, assessing credit...
GM Financial Raleigh, NC Full Time
AAA - Auto Club Group (ACG)
06/05/2026  
Branch Customer Service & Sales Representative - Hendersonville, NC
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG) Established brand that has been around for over 100 years. Our members know and trust us! Branch Offices house travel, membership, insurance sales and support employees You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members Excellent Opportunities to Build a Career Path: The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as: Other Branch positions – Field Insurance Sales Agent, Travel Agent or Other Departments such as: Call Centers (ERS, Sales and...
AAA - Auto Club Group (ACG) Hendersonville, NC Full Time
AAA - Auto Club Group (ACG)
06/05/2026  
Branch Customer Service and Sales - Greenville, NC
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG) Established brand that has been around for over 100 years. Our members know and trust us! Branch Offices house travel, membership, insurance sales and support employees You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members Excellent Opportunities to Build a Career Path: The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as: Other Branch positions – Field Insurance Sales Agent, Travel Agent or Other Departments such as: Call Centers (ERS, Sales and...
AAA - Auto Club Group (ACG) NC Full Time
AAA - Auto Club Group (ACG)
05/22/2026  
Branch Customer Service & Sales Rep. Asheville, NC
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Job Description Why Choose a Career with the AAA The Auto Club Group (ACG) Established brand that has been around for over 100 years. Our members know and trust us! Branch Offices house travel, membership, insurance sales and support employees You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members Excellent Opportunities to Build a Career Path: The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as: Other Branch positions – Field Insurance Sales Agent, Travel Agent or Other Departments such as: Call Centers...
AAA - Auto Club Group (ACG) Asheville, NC Full Time
CorVel
05/21/2026  
Knowledge Center Representative I
The Knowledge Center Representative provides administrative customer service assistance to claimants, providers, and other interested parties by receiving and answering telephonic inquiries. Utilizing proprietary systems and training knowledge, this role delivers high quality inbound and outbound customer service with a focus on accuracy, professionalism, and first call resolution.   This is a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Delivers friendly, efficient customer service in a high-volume environment Accurately captures and enters data into CareMC and other internal systems Demonstrates active listening and communicates clearly to confirm understanding Promotes future use of self-help tools when applicable Maintains consistent attendance and meets quality and productivity standards Additional duties as assigned   KNOWLEDGE & SKILLS: Effective verbal and written communication with...
CorVel Charlotte, NC Full Time
GM Financial
05/15/2026  
GMF Sr Credit Analyst I - Zone A
Why GM Financial? GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses. At GM Financial, our team members define and shape our culture — an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive. Our Purpose:  We pioneer the innovations that move and connect people to what matters.   This position will be posted until filled. About the role The Senior Credit Analyst is responsible for researching and analyzing credit risks, assessing...
GM Financial Raleigh, NC Full Time
AAA - Auto Club Group (ACG)
05/12/2026  
Branch Customer Sales & Service - Charlotte, NC (Southern Metro)
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG) · Established brand that has been around for over 100 years. Our members know and trust us! · Branch Offices house travel, membership, insurance sales and support employees · You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members. Excellent Opportunities to Build a Career Path: The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as: · Other Branch positions – Field Insurance Sales Agent, Travel Agent or · Other Departments such as: · Call Centers (ERS, Sales and...
AAA - Auto Club Group (ACG) Charlotte, NC Full Time
AAA - Auto Club Group (ACG)
05/12/2026  
Branch Customer Service & Sales Rep - Wilmington, NC (Military Cut-Off)
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG) Established brand that has been around for over 100 years. Our members know and trust us! Branch Offices house travel, membership, insurance sales and support employees You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members Excellent Opportunities to Build a Career Path: The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as: Other Branch positions – Field Insurance Sales Agent, Travel Agent or Other Departments such as: Call Centers (ERS, Sales...
AAA - Auto Club Group (ACG) NC Full Time
CRC Group
04/02/2026  
Head of Identity and Access Management
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: Oversee and take charge of growing and maturing a practice that is focused equally on enablement as well as assurance, who will apply a technology first approach to providing seamless secure authentication and the platform necessary to enable humans and machines to operate securely at scale. CRC's evolving technology environment requires an individual who is well versed in both traditional systems as...
CRC Group Charlotte, NC Full Time
Utica National Insurance Group
07/06/2026  
Commercial Property Claims Supervisor
The Company    At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, our Home Office is based in Central New York, with Regional Office locations including NYC, Dallas and Charlotte. This role is hybrid to our Charlotte-Ballantyne, NC or New Hartford, NY offices.   What you will do You'll be responsible for managing a team of adjusters handling commercial property losses, and you will provide meaningful coaching and development for the team.  As a leader, you will be responsible for executing the strategic direction of the company to ensure your team's operational excellence and exceptional service to our customers.  In this position, you will participate in quality...
Utica National Insurance Group NC Full Time
Utica National Insurance Group
06/25/2026  
Property Claims Specialist-Homeowners (inside desk)
The Company    At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, our Home Office is based in Central New York, with Regional Office locations including NYC, Dallas and Charlotte.   What you will do: This position is responsible for managing and settling homeowner property insurance claims within an assigned authority, operating independently with minimal supervision. The role requires extensive interaction with insured individuals, their legal representatives, and customer agents, as well as occasional contact with law enforcement officials. Key responsibilities include preparing and submitting reports within specified time frames in accordance with the Claims...
Utica National Insurance Group NC Full Time
Utica National Insurance Group
06/24/2026  
Senior Property Claims Specialist - Commercial (Inside Desk)
The Company At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, our Home Office is based in Central New York, with Regional Office locations in NYC, Dallas and Charlotte. What you will do The Senior Property Claims specialist will work to resolve Commercial Property Claims in a timely, professional manner with our insureds. This is an inside, desk adjuster position and a hybrid role reporting to our offices in Charlotte-Ballantyne, NC; Woodbury, Long Island; or New Hartford, NY. Investigate, make coverage determination, prepare complete scope and adjust to disposition commercial lines losses. Position requires extensive personal contact with insureds, their legal...
Utica National Insurance Group Charlotte, NC Full Time
Risk Strategies
06/18/2026  
Employee Benefits Account Manager
The Account Manager will play a key role coordinating, collecting, and implementing group benefits with carriers and share responsible for group benefit meetings. Building relationships between brokers, carriers, vendors and HR directors. Resolving client inquiries. Consulting employers’ HR departments on insurance needs that could impact their benefits goals. Interacting with all departments within eBen and orchestrateHR. Your Impact: Assist agents, as well as clients with gathering data for quotes for new groups and renewals Prepare spreadsheets with carrier options Use India teams to collect data when needed Resolve the day-to-day service issues, including eligibility, billing, and claim issues with internal departments, clients, carriers, and Vendors. Prepare Benefit Booklets for clients Conduct enrollment meetings Successful Candidates Will Have: Bachelor’s Degree preferred or equivalent work experience in a related field of at least two years Resident...
Risk Strategies Spruce Pine, NC Full Time
Brown & Brown
06/14/2026  
Property Casualty Business Development Representative
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Property Casualty Business Development Representative  to join our growing team in Greensboro, NC! The Business Development Representative is an inside sales role focused on engaging inbound and assigned leads, guiding prospects through coverage options, and supporting the placement of commercial insurance solutions. You’ll educate prospects and help business owners protect what matters most. How You Will Contribute: Manage inbound and assigned commercial insurance leads.  Proactively contact prospects via phone and email to understand business needs.  Qualify opportunities by identifying risk exposures and coverage requirements.  Educate prospects on coverage options, endorsements, exclusions, and pricing.  Prepare, present, and explain insurance quotes clearly and...
Brown & Brown Greensboro, NC Full Time
Brown & Brown
06/14/2026  
Property Casualty Business Development Representative
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Property Casualty Business Development Representative  to join our growing team in Greensboro, NC! The Business Development Representative is an inside sales role focused on engaging inbound and assigned leads, guiding prospects through coverage options, and supporting the placement of commercial insurance solutions. You’ll educate prospects and help business owners protect what matters most. How You Will Contribute: Manage inbound and assigned commercial insurance leads.  Proactively contact prospects via phone and email to understand business needs.  Qualify opportunities by identifying risk exposures and coverage requirements.  Educate prospects on coverage options, endorsements, exclusions, and pricing.  Prepare, present, and explain insurance quotes clearly and...
Brown & Brown Greensboro, NC Full Time

 

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