20 senior customer service representative jobs found

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. Dempsey & Siders Insurance Agency, the first insurance affiliate of American Financial Group, has been proudly providing insurance services and benefits solutions to our Cincinnati neighbors and national clients since 1956. Since the beginning, their focus has been on their...

Job Summary Westfield Property Claims resolves first party personal, commercial, and agriculture property claims, which include structural damage. The Inside Claims Senior Representative serves as a technical estimating expert on first party property claims damages. This role leverages technical estimating software, industry repair standards, and analytical skills to produce accurate, timely, and defensible estimates.  The role may also determine applicability of coverage, investigate, establish damages, negotiate, and settle claims. The role delivers quality customer service in a high volume, moderate complex work environment, and mentors less experienced Inside Estimators on the team.     Job Responsibilities Review photos, reports, and other documentation from the inspection, to assess damage and prepare accurate estimates. Utilize industry-standard estimating platform Xactimate, to produce detailed repair scopes. Determine appropriate repair vs. replacement decisions...

Job Summary The Claims Senior Representative serves as a technical expert on claims adjusting and handles injury, material damage, negligence, compensability, damage, and coverage issues. The role determines coverage and investigates, analyzes, negotiates, and settles claims not requiring outside investigation. The role delivers quality customer service in a high volume, moderate complexity work environment and mentors less experienced Adjusters on the team. Westfield Casualty Claims resolves third party liability claims involving injury, property damage, construction defect, personal & advertising injury, and environmental cleanup - both pre-suit and in litigation.  This role is not eligible for visa sponsorship.   Job Responsibilities Determines whether proper coverage exists for the type of claim assigned.  Investigates thoroughly to obtain relevant facts concerning all aspects of the claim, such as coverage, liability, legal climate, potential exposure, and...

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. The Strategic Sourcing Department is hiring a Senior Strategic Sourcing Representative to join our team! As a Senior Strategic Sourcing Representative within the IT Vendor Management Office, you'll be providing the technology vendor management function supporting our P&C IT...

As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This is a hybrid position located in Columbus Ohio and you will be required to come into the office two days per week.  This role does not qualify for employer sponsored work authorization. Nationwide does not participate in the STEM OPT extension program. #LI-CA1 #nationwidefinancial #directorofaccounting #investmentaccounting Job Description Summary Do you want to invest in yourself and thrive in an environment of innovation, problem solving, collaboration and learning? If you’re prepared to work in a technology-enabled, digitally-focused organization, where Controllership is a...

Description The Site Reliability Engineer is responsible for technical support of various complex applications Provide guidance on troubleshooting incidents and implementation of any corrective actions Possesses in-depth knowledge and works with technical tools available for monitoring and supporting the systems. Ability to perform technical analysis. The individual in this role will frequently works with external vendor representatives that interface with our internal applications Develop short- and long-term solutions to issues that come across on the day-to-day basis, including the defects, recurring issues. Build monitoring/alerting/availability/uptime into applications and reduce toil Understand the industry standard and practices and the knowledge of technology industry trends as they apply to Huntington Drive process enhancements, streamline communication, and optimize delivery through innovative...

Description This role is in office at our Easton location in Columbus, OH. Summary: The Regional Banking Relationship Manager Sr. is responsible for acquiring new business relationships to Huntington as well as maintaining and deepening business relationships with existing customers. This is done by providing insights and guidance to business owners.  Depending on market assigned portfolio size recommended as 30 to 60 clients Target market is businesses with sales sizes $2 MM to $50 MM and credit exposures up to $25 MM. This role serves a senior level sales position within Regional Banking with heavy focus on business with greater than $25 MM in sales and functions as the back-up to the Market Manager while providing credit and mentoring guidance to junior colleagues. Duties and Responsibilities: Acquires new, profitable business relationships through aggressive prospecting, networking and providing...

In Personal Lines, your work contributes to something bigger . You are part of a team that values your voice , champions your growth,  and provides room to work in ways that drive success. Guided by a clear strategy and strong partnerships,  your work makes a meaningful difference for agents, our customers, and each other.    Rooted in Westfield's culture of trust, collaboration,  and doing what's right , you are empowered  to bring ideas forward and help shape what comes next.   Job Summary: The Product Development Senior Professional supports the formal product development life cycle for new products, product enhancements, and required insurance product changes. This role assists the Product Managers for assigned property and casualty insurance lines of business in developing product roadmaps and executing product strategy. This role will have either or both of the following responsibilities: Technical product development which includes insurance...

The salary range for this job posting is $55,132.00 - $98,788.00 annually + bonus + benefits. Pay Type: Salary The above represents the full salary range for this job requisition. Ultimately, in determining your pay and job title, we'll consider your location, education, experience, and other job-related factors, and will fall within the stated range. Your recruiter can share more information about the specific salary range during the hiring process. Encova Insurance has an immediate opening for a Property Resolution Specialist (Property Field Adjuster). This role will be home-based and you must reside in either the greater Cincinnati or Dayton areas to be able to travel within the territory. Depending on candidate qualifications, we are open to hiring at the Senior level. Compensation range shown is inclusive of both the senior and non-senior roles. Are you a Referral? If you know a current Encova Insurance associate and would like to apply as a referral, please...

The Pharmacy Specialist will work to support people who have been injured on the job. This role will respond to departmental inquiries regarding pharmacy benefits for pharmacy lines of business. The Pharmacy Specialist works closely with pharmacies, claims adjusters, providers, claimants and other CorVel offices to quickly and professionally answer questions. This position is not quota driven, nor is this a “scripted” position. This role requires a service minded individual, active listening and pro-active problem solving skills to be successful. The Pharmacy Solutions team hours are 8 a.m. to 11 p.m., Monday through Friday.   This is a remote role.   ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Answer pharmacy calls and e-mails in a prompt, friendly and professional manner Assure escalated issues are referred to the management team Consult with claims adjusters regarding medications and pharmacy eligibility Utilize proprietary programs to track inquiries and enter...

At American Family Insurance, we believe in more than just providing coverage—we’re here to stand by our customers when they need us most. As a Senior Litigation Attorney, you’ll play a vital role in protecting our policyholders, guiding them through challenging times, and ensuring their voices are heard in the legal system. Position Compensation Range: $113,000.00 - $194,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Why Choose American Family Insurance? Purpose-Driven Work:  Help real people navigate complex legal challenges. Your expertise will make a difference in their lives and communities Career Growth:  Build a long-term career with us. Gain valuable litigation experience, sharpen your trial skills, and develop specialty expertise in areas like auto, property, workers’ compensation, and more Supportive Team Culture:...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Care Team Representative Entry-level, Care Team Representative Our teams thrive together! We collaborate in person and embrace a flexible hybrid work style. To join us, you’ll need to live near one of our dynamic Centers of Excellence📍 Dublin, OH : 5500 Glendon Court #100, Dublin, OH 43016 ✨ What we offer: A stable, consistent work environment —both in-office and virtual A comprehensive training program to help you support employees and customers...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Care Team Representative Entry-level, Care Team Representative Our teams thrive together! We collaborate in person and embrace a flexible hybrid work style. To join us, you’ll need to live near one of our dynamic Centers of Excellence📍 New Albany, OH: 7795 Walton Parkway Suite 200, New Albany OH 43054 ✨ What we offer: A stable, consistent work environment —both in-office and virtual A comprehensive training program to help you support employees and...

Description   The Executive Underwriter for Middle Market Multi-Industry underwrites policies within underwriting authority, with limited guidance from leadership as needed. Makes decisions on whether to underwrite business by making analytical, data-driven decisions based on data and information provided, including pricing the risk.   Responsibilities   Manages portfolio of brokers/agents & clients. Leverages market presence and expertise to develop and underwrite profitable business, acting as a representative for Liberty. Has relationships with senior/market-leading brokers and/or key agents. Maintains a strong market presence, including established relationships with agents and brokers. Looks to strengthen these relationships and develop new ones. Articulates key coverage differences with a high degree of detail. Provides significant input into the business and marketing planning process, including advanced data-driven insights...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Disability Representative Disability Representative Our teams thrive together! We collaborate in person and embrace a flexible hybrid work style. To join us, you’ll need to live near our Dynamic Center of Excellence📍 Dublin, OH 5500 Glendon Ct #100, Dublin, OH 43016  ✨ What we offer: A stable, consistent work environment —both in-office and virtual A comprehensive training program to help you support employees and customers from some of the world’s...

The Select Specialist will serve as a trusted advisor to standard personal lines clients, providing consultative guidance and best-in-class service. The role will require working directly with other members of our Select Team as well as producers from other RSC offices. The role will also serve as a mentor to PL Select Assistant Account Specialists. Your Impact: Building and maintaining constructive and effective relationships with internal and external customers by meeting and exceeding expectations Leveraging personal insurance knowledge and expertise to actively service existing accounts and develop new business opportunities for a high volume, fast-paced book of business, consisting of standard personal lines clients Fostering an environment of personal accountability by managing appropriate system records of service, marketing, and policy communications with clients and carriers in AMS/EPIC accordingly Participating in the retention of renewal business. Interacting...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Service Center Representative Our teams thrive together! We collaborate onsite and embrace a flexible hybrid work arrangement. All candidates must live near our Center of Excellence in Seven Hills, OH : 📍 5700 Lombardo Center Suite 200, Seven Hills OH 44131, starting at 17.00 per hour. ✨ What we offer: A stable, consistent work environment—both in-office and virtual A comprehensive training program to help you support employees and customers from...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Service Center Representative- Blue Ash| Cincinnati, OH (In-Office ) 12pm -8pm or 3pm-11pm shift with rotating Saturdays 10am-6pm (Open) Service Center Representative Our teams thrive together ! We collaborate onsite 5 days a week. All candidates must live near our center of excellence: Our Blue Ash Office: 4445 Lake Forest Drive Suites 400 and 275 Blue Ash, OH 45242-3739 (This position is **only** available in this office) WORK SCHEDULE...

The Select Specialist will serve as a trusted advisor to standard personal lines clients, providing consultative guidance and best-in-class service. The role will require working directly with other members of our Select Team as well as producers from other RSC offices. The role will also serve as a mentor to PL Select Assistant Account Specialists. Your impact: Building and maintaining constructive and effective relationships with internal and external customers by meeting and exceeding expectations Leveraging personal insurance knowledge and expertise to actively service existing accounts and develop new business opportunities for a high volume, fast-paced book of business, consisting of standard personal lines clients Fostering an environment of personal accountability by managing appropriate system records of service, marketing, and policy communications with clients and carriers in AMS/EPIC accordingly Participating in the retention of renewal business. Interacting...

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.   Job Description: Location: Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work in the contiguous states plus AK, however for this position you must reside in either Kentucky or Ohio .    At Sun Life, we look for optimistic people who want to make life...