16 service desk analyst jobs found

The Company    At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, our Home Office is based in Central New York, with Regional Office locations in NYC, Dallas and Charlotte. This is a hybrid role reporting to our New Hartford, NY location. What you will do The Claims Business Analyst acts as a liaison between the business/customers and IT/vendor development teams for business needs requiring technology and process based solutions including identifying and analyzing business needs, conducting requirements gathering, and defining scope and objectives. This role is accountable for the ongoing administration of applications within the Claims Department and user...

This is an opportunity to join Ascot Group - one of the world’s preeminent specialty risk underwriting organizations. Designed as a modern-era company operating through an ecosystem of interconnected global operating platforms, we’re bound by a common mission and purpose: One Ascot. Our greatest strength is a talented team who flourish in a collaborative, inclusive, and entrepreneurial culture, steeped in underwriting excellence, integrity, and a passion to find a better way, The Ascot Way. The Ascot Way guides our people and our organization. Our underwriting platforms collaborate to find creative ways to deploy our capital in a true cross-product and cross-platform approach. These platforms work as one, deploying our capital creatively through our unique Fusion Model: Client Centric, Risk Centric, Technology Centric. Built to be resilient, Ascot maximizes client financial security while delivering bespoke products and world class service — both pre- and post-claims....

Starr Insurance Companies is a leading insurance and investment organization, providing commercial property and casualty insurance, including travel and accident coverage, to almost every imaginable business and industry in virtually every part of the world. Cornelius Vander Starr established his first insurance company in Shanghai, China in 1919. Today, we are one of the world’s fastest growing insurance organizations, capable of writing in 128 countries on 6 continents. Job Title:  Senior Director, Global Service Delivery Location:  New York, NY Position Summary We are seeking an accomplished Senior Director, Global Service Delivery to architect, build, and lead our enterprise-wide IT support and service management functions. As a strategic partner to Technology and Business leadership, you will be responsible for creating, operationalizing, and enhancing robust support services that drive business continuity and user satisfaction across all geographies. Your scope...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Allstate Technology Solutions is dedicated to creating a new type of insurance platform. By leveraging cutting edge technologies, innovative product design and true integration of artificial intelligence functions with emphasis on Generative AI, Agentic AI and other AI capabilities, we will revolutionize what is means to be a protection provider. Our goal is to create a truly transformational customer experience, while also enabling significant opportunities for operational efficiencies and contextual personalization. Become a part of...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Inside Auto Claims Adjuster is responsible for investigating basic and occasionally moderately complex auto insurance claims. This role may handle non-represented claims and requires evaluating coverage, determining liability, and negotiating settlements. The adjuster works directly with claimants, insureds, and other involved parties to ensure timely, accurate, and customer-focused claim resolution. Work Location & Schedule Projected Start Date: January 11, 2027 During Training: IN OFFICE Monday through...

Crum & Forster Company Overview Crum & Forster (C&F) provides market leading property & casualty, accident & health, specialty and standard commercial lines insurance solutions. A true underwriting company, we have a 200-year history of helping our customers manage risk with laser-focused expertise, integrity and discipline. Our people are empowered to make decisions and   problem-solve with you smartly and swiftly. Our annual gross written premium is 6.2 billion. C&F enjoys a financial strength rating of "A+" (Superior) by AM Best.   Our most valuable asset is our people. We have 3000 employees, and locations throughout the United States and India. With our employee-first focus, the Company is consistently recognized as a great place to work, earning multiple workplace and wellness awards, including the Great Place to Work® Award, Fortune 100 Best Companies to Work For, Fortune Best Workplaces for Parents, Fortune Best...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Allstate Technology Solutions is dedicated to creating a new type of insurance platform. By leveraging cutting edge technologies, innovative product design and true integration of artificial intelligence functions with emphasis on Generative AI, Agentic AI and other AI capabilities, we will revolutionize what is means to be a protection provider.Our goal is to create a truly transformational customer experience, while also enabling significant opportunities for operational efficiencies and contextual personalization.Become a part of our...

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance.  We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture.  As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.  All qualified applicants will receive consideration for employment without regard to any protected characteristic, including age, color, disability, ethnicity, gender identity, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or...

Claims Consultant FL - CV07GE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              The Hartford Global Specialty - Financial Lines Employment Practices Liability (“EPL”) Claims Group currently has an open Claim Consultant. As an EPL Claims Professional, you will be responsible for handling a caseload of claims-made, EPL claims, from inception to final disposition. As these claims are often duty-to-defend and in litigation, experience handling litigated EPL cases through resolution and managing defense counsel is required. Responsibilities include all aspects of claim file management from assignment to conclusion including: Conducting investigations and analyzing and evaluating the information learned Appropriately and...

Description Risk Engineer, US Energy   Are you ready to sit at the intersection of engineering, insurance, and the energy transition? Join our US Energy team and help shape how we understand and underwrite Property risk across conventional power generation and the fast-growing renewable energy sector — from operating plants to major construction projects.   We're looking for a technically sharp, commercially minded professional to bring deep risk engineering expertise to the table. You'll conduct on-site and desktop assessments, partner closely with Underwriting and Claims, and help turn complex technical exposures into clear, confident decisions. This is a role where your judgment directly shapes outcomes — for our business and for the clients we protect.   What you'll do:   Conduct on-site risk engineering surveys and desktop reviews spanning conventional power and renewable energy risks Evaluate operational plants and...

Job Responsibilities and Requirements KEY RESPONSIBILITIES *other duties as assigned* The Claims Examiner II obtains and analyzes data for thorough, fair, objective, and timely adjudication of NY State Short Term Disability and Paid Family Leave claims. The goal of the position/role is to consistently evaluate each claim in accordance with the current laws/regulations.   Research Correctly applies knowledge of the NYS Disability and Paid Family Leave laws/regulations. Accurately interprets and applies definitions of the law requirements. Evaluate claim information in a fair and objective manner. Use of applicable claims system(s) to generate payments, denials and letters. Applies claims skills, practices, and procedures. Utilizes most efficient means to obtain claim information. Demonstrates resourcefulness and curiosity to obtain information that is not immediately apparent. Analysis and Adjudication Fully investigates all relevant claim issues...

At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society. Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities...

The Company At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including NYC, Dallas and Charlotte. Our Mission  is to continually meet the needs of our policyholders, agent/customers and employees resulting in sustainable profitable growth in an increasingly competitive marketplace. We are proud to sell our products through more than 2,200 independent insurance agents around the country as we have been since 1928. These agents provide their clients with valuable insight and resources. And, as the second-largest insurer of  Agents’ Errors and Omissions  (E&O) business in the United States,...

Description Provides regional leadership and management responsibility for Risk Engineering across the US and Latin America, with a primary focus on Energy and Construction occupancies and additional support for assigned lines of business. The role manages team resources and priorities while implementing global strategy, standards, procedures, technical guidance, and efficient workflows in a consistent and practical manner. The job holder serves as a key integration point across Risk Engineering, Underwriting, Claims, Actuarial, Finance, Product Line Management, and regional and global leadership to support underwriting, pricing, claims, portfolio, referral, and survey strategy decisions. Externally, the role represents Liberty with brokers, clients, broker Risk Engineering leaders, and industry stakeholders by developing bespoke client service plans, articulating Liberty’s technical value proposition, supporting business development, and strengthening market...

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance.  We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture.  As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.  All qualified applicants will receive consideration for employment without regard to any protected characteristic, including age, color, disability, ethnicity, gender identity, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or...

We are seeking an Underwriting Assistant  to join our Financial Lines team based in either the  New York, NY  or Berkeley Heights, NJ offices.  The Underwriting Assistants  review and analyze incoming transactions and related information for completeness, accuracy and quality.  They are responsible for multi-line new business submissions, renewal submissions, and endorsements processing including rating, policy construction, and assembly in a timely and accurate manner.    Regularly reviews and adheres to department processing guidelines and procedures to ensure accuracy including recommended changes /enhancements Manage underwriting relationships with timely responses relative to service inquiries. Maintain all correspondence activity with internal and external customers including daily diaries on pending transactions Ensure compliance with state rules and regulations relative to cancellations and reinstatements Gathering and...